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Roof Warden

Roofing contractor

Mark Taylor Construction, LLC

1719 N 9th Ave, Pensacola, FL 32503

Google average
4.7
Ratings counted
94
One and two star
6 of 94(6.4%)
Florida median
2.5%

The first three are Google’s own figures for Mark Taylor Construction, LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Florida roofers we list with enough ratings to compare.

Rating breakdown

4.7
94 ratings
How the 94 ratings break down, from five stars to one
5
8489%
4
11%
3
33%
2
00%
1
66%
6.4%of these 94 ratings are one or two stars (6)

Higher than most — the typical roofer in Florida sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 4 of the one and two-star reviews we hold for Mark Taylor Construction, LLC, most recent first.

  • 1 out of 5David Benton4 years ago

    I wouldn't give them 1 star if i could. They will rip you off and don't care about the customer.

    Reply from the business

    David, We are so sorry for the inconvenience of this situation. We truly strive to give our best to all of our customers. Once we accessed the … More

  • 1 out of 5Allison Bourn4 years ago

    I live in a small subdivision where on trash days our one private road is congested. Taylor roofing was installing a new roof across the way. The trash and recycling truck past by twice trying to enter our complex but with no avail. First time, I asked one of the workers if they can move their truck so we mayy get our trash picked up. He abliged with no problem. I go back in my house and here the truck with shingles pulling in. I walked up to what I think was the owner or field supervisor and asked if the garage could come in and pick up our trash. He said" Are you having a bad day and do I need a hug"? Look sir " all I want is some consideration when blocking the entrance to the subdivision for trash days. He was very condescending and unprofessional. The Field Manger working just lost my business for a new roof.

    Reply from the business

    This is out of nature for our crew and staff and we have never had any complaints about our respectfulness and professionalism. However, We genuinely apologize for any inconvenience this situation may have caused you. … More

  • 1 out of 5Greg Pennix5 years ago

    No response after multiple emails to Justin. Asked me to send pics, since they never actually came to my property in person. Wish I would have never sent their info, or quote to my insurance. Yes the quote wasn’t the issue. I received a call from Justin, needing me to send him pics of damage.I responded instantly with pictures and videos. I haven’t heard anything since. I have responded saying I haven’t heard anything back, and asking if I needed to do anything else. No calls, emails, no response at all.

    Reply from the business

    Hi Greg, I'm so sorry we weren't able to handle things for you in a timely manner. … More

  • 1 out of 5J.R. whitehead5 years ago

    The company never got back to me on discussed project. That's enough for me.

    Reply from the business

    Good morning Mr. Whitehead, I'm so sorry. I just reviewed your file and see an estimate for a full roof replacement was emailed to you on Oct 27 as you requested. Im not sure what was still needed between Oct 27 and Nov 6 with this review, but please accept my apologies.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • new roof installation12
  • courteous staff8
  • estimates7
  • shingle selection5
  • quick work4
  • responsive staff3
  • leak repair3
  • reasonable estimate2
  • quick quote2
  • premium products2

Other reviews we hold

14 more of the 23 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Phil Carter2 months ago

    Done a great job. Highly recommended. Super great crew

  • 5 out of 5Marjorie Kitchena year ago

    I hired Mark Taylor Construction to fix a leak in my Florida room. Shawn persisted until the leak was fixed. His sticktoitiveness showed real grit.

    Reply from the business

    Thank you, Marjorie! We’re so glad we could help get your Florida room leak fixed. I’ll be sure to pass your kind words along to Shawn—his persistence and dedication are exactly what we strive for on every job. We truly appreciate your trust in Mark Taylor Construction / Taylor Roofing.

  • 5 out of 5Ron Nonea year ago

    This was a very professional job, very reputable company, I will recommend to all my friends

  • 5 out of 5Hannah Williamsa year ago

    We had a water leak though an old vent pipe in our roof that Mark's team was able to fix immediately. He is always a professional and cares about his clients and doing the job well. Highly recommend!

  • 5 out of 5Josie Inzilloa year ago

    We had a great experience with this company replacing our roof! The roof looks fantastic. We did have an issue that came up after the roof was installed (regarding our gutters), however after speaking with Mark Taylor, it was immediately …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Kelly Smalla year ago

    Prompt, courteous and professional service can be expected from Mark Taylor Construction. Very pleased with this supplier.

  • 5 out of 5Dominick Martinoa year ago

    Mark Taylor construction covered and secured our damaged roof after the hurricane. Vickie Mann went over and above to get the correct material and color we chose and got it done on schedule. Well done.

  • 5 out of 5Tom Weisheipl Jr (Tom W)a year ago

    Mark and Vickie were a pleasure to deal with. They did what they said they would do and were timely. The work was well done. Thank you for the new roof!

    Reply from the business

    Thank you Tom for allowing us to handle your new roof! I'm thankful we had those 2 mutual friends that were able to connect us! Thanks again!

  • 5 out of 5Vedita Allsbrooka year ago

    We had our roof repaired and a new roof installed. They did a beautiful job! I will recommend them to everyone.

  • 5 out of 5paula smitha year ago

    They did a wonderful job on my roof.

  • 5 out of 5Jillian Mousera year ago

    Very quick turn around. Will definitely recommend them to others.

  • 5 out of 5John Ray22344715a year ago

    I have worked in the construction industry for decades. I needed a roof replacement on a business I help manage. I chose Mark Taylor's company to do the roof replacement. They did a perfect job! Zero issues with them! Got the job done on time, without problems, and for the amount of money that I thought it should cost. Excellent all around!

    Reply from the business

    This review means the world to us from a fellow Construction industry veteran. Thank you again for allowing us to handle this project for you. 🙏 …

  • 5 out of 5Nora Trotman2 years ago

    Mark’s team stays at the top of my list to refer clients. Quotes are returned quickly and service is top notch! 10/10

    Reply from the business

    Thank you Nora, we are blessed with dozens of real estate agents and insurance agents alike that trust us to send their customers our way for their Roofing needs. We don't take this trust for granted. Thank you again for all of the Roofing referrals. 🙏 …

  • 5 out of 5Comer Knight2 years ago

    Mark Taylor's team did a great job. They worked very hard in very warm temperatures. They cleaned up very well. They were polite in all circumstances as well.

    Reply from the business

    Thank you Comer for the opportunity! We loved working with you and Kathy to get you hurricane season ready and to get you wind insurance discounts due to your new roof! 🙏 …

What Mark Taylor Construction, LLC says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • States years in business

    “…in the Pensacola Metro Area With more than 20 years of roofing experience, Mark Taylor…”

  • Free estimates

    “…We’re happy to provide you with a free estimate! © Mark Taylor Construction, LLC 2020…”

Their site also states: states a founding year.

Other roofers in Pensacola

Ranked by how many ratings Google has counted.

Other roofers we list in Pensacola
Roofing contractor
Quality Roofing Solutions, LLCcourteous staff, new roof installation, timely completion4.91,178 ratings2.5% one and two star(850) 753-0851
Guy Brothers Roofing and Sidinganswering questions, siding installation, thorough inspection4.7675 ratings5.6% one and two star(850) 780-1439
Tadlock Roofingclean up, quick response, leak4.7496 ratings5.0% one and two star(850) 583-9373
Freeman Roofingquick response, professional crew, new roof installation4.6311 ratings8.4% one and two star(850) 994-1078
Kings Roofing NWFL, LLCroof replacement, estimate, fair pricing4.6245 ratings6.9% one and two star(850) 439-5700
Buckworth Roofing LLCnew roof, courteous staff, roof appearance4.9244 ratings0.8% one and two star(850) 852-1068

All roofers in Pensacola →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 94 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 29, of which 23 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.