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Roof Warden

Roofing contractor

Kings Roofing NWFL, LLC

1497 Creighton Rd, Pensacola, FL 32504

Google average
4.6
Ratings counted
245
One and two star
17 of 245(6.9%)
Florida median
2.5%

The first three are Google’s own figures for Kings Roofing NWFL, LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Florida roofers we list with enough ratings to compare.

Rating breakdown

4.6
245 ratings
How the 245 ratings break down, from five stars to one
5
20985%
4
156%
3
42%
2
31%
1
146%
6.9%of these 245 ratings are one or two stars (17)

Higher than most — the typical roofer in Florida sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 8 of the one and two-star reviews we hold for Kings Roofing NWFL, LLC, most recent first.

  • 1 out of 5Wyatt Fradenburg3 years ago

    Do not use this service! Quoted 5,600 then on the day of service more than doubled the price and charges 120 dollars for boards that at most cost 17 dollars at Lowe's. Would not get their trash bin out of my driveway. Don't walk away from them run!

  • 1 out of 5Daniel PearsonEdited 3 years ago

    This company did an UNAUTHORIZED change order that ended up over doubling the thirteen thousand dollar original contract. Their contractors they use not only removed parts of the roof that did NOT need to be removed but also charge over …

    Google cut this review short. The full text is on their Google profile.

  • 1 out of 5J Vassaur4 years ago

    Absolutely 💯 % the worst people I have ever dealt with. Still have rotten wood and black mold under shingles. Secretary Absolutely refused to give me the name of insurance company. Escambia County didn't even inspect because these guys sent an affidavit in. Absolutely horrible left satellite hanging by wire to rip down my vinyl...still hanging...laid shingles from multiple directions leaving seems...just ugly irresponsible and don't stand behind their work. The contractor actually stood in my drive and said AND I quote "I Absolutely refuse to hire a white man to lay roofs" time to find a good attorney my wife has now been out of work for respiratory issues and every single person living here has had nails in their feet including my wife who had to get a tetanus shot... Garbage

  • 1 out of 5Thad M Riley4 years ago

    Completely non-responsive office staff… six times I’ve been promised a return phone call when I had questions before during and after our roof install and never once heard back. Frustrating and unprofessional.

    Google cut this review short. The full text is on their Google profile.

  • 1 out of 5Sarah SaysEdited 5 years ago

    Like many other reviewers have expressed, these guys are unresponsive and lacking in customer service. Called these guys for an estimate (I guess you have to have a large enough job for them to show interest), they came out to assess a repair, 5 minutes later, he was on his way out. My guess is that our job was too small for these guys. Common courtesy would have been to disclose that fact, rather than ignore my inquiries for a timely quote. Nearly 2 weeks later and nothing. Lucky for us, we got it fixed by someone that really wanted the work. Shame on you Kings Roofing! 07/22/21 Update in response to the Owner of Kings Roofing: Nice to FINALLY hear from “someone” at your company, but no thanks. Perhaps you can help others by working to improve on your customer service practices.

  • 1 out of 5Mr Stackie5 years ago

    Called over 2 months ago for a quote for a full roof replacement, I still have yet to get any kind of quote whatsoever. If they can't even follow through with a simple quote I question if they can follow through with a quality roof job.

    Reply from the business

    Sorry to hear that. We strive to get back to customers quickly. I'm not finding the info on yours. Please reach out to us as soon as you are able and we will be happy to help.

  • 1 out of 5Pamela Yost5 years ago

    This company takes forever to get started on their projects.. you never ever see someone in charge after the work is started and finished if you call to have somebody come out and check something they want you to take pictures and send them …

    Google cut this review short. The full text is on their Google profile.

  • 1 out of 5Haley nicole6 years ago

    Rudest office assistant I have ever encountered. She seemed annoyed to be doing her job. Will be using a different roofing contractor.

    Reply from the business

    So sorry to hear this. We pride ourselves on great customer service and hope you'll give us another shot. Thanks!

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • roof replacement30
  • estimate12
  • fair pricing12
  • initial inspection7
  • metal roof6
  • informative estimator2
  • debris removal2
  • installation quality2
  • honest staff2
  • professional handling2

Other reviews we hold

14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Tj Prime5 days ago

    service and communication from Kings were wonderful. Project turned out fantastic

    Reply from the business

    Hi, Tj. Thanks for taking the time to share your positive experience. We truly appreciate it!

  • 5 out of 5Neil Smith6 days ago

    Everything went as planned. All the workers were nice and worked hard to get finished on time provided outstanding workmanship and cleaned up the yard at the end of every day. Reviewed the finished job by showing photos of all the work they done step by step. great job n.smith

    Reply from the business

    Hi, Neil. We are thrilled to learn that you had a positive experience with us!

  • 5 out of 5Ron Pulley3 weeks ago

    Prompt service, went out of their way to accommodate our social needs. Thorough install and cleanup. Polite, efficient and very attentive office staff. Highly recommended!

    Reply from the business

    Hi, Ron. Thank you so much for leaving us a stellar review!

  • 5 out of 5Linda Burns3 weeks ago

    The roofers were professional they did a fantastic job they were done within 10 hours and they had everything cleaned up I will recommend them to other people

    Reply from the business

    Hi, Linda. Your feedback is highly appreciated. Thank you for the review!

  • 5 out of 5Lecial Gravitta month ago

    Could not have asked for a better group of people to install my roof very professional and fast would recommend them anytime and a very nice group of men thank you king roofing for everything roof looks great thank you

    Reply from the business

    Hi, Lecial. We appreciate the kind words and are glad we could provide you with a positive experience!

  • 5 out of 5Zach Ziebella month ago

    TJ really knows his stuff. I had about a million questions and he answered all of them. He showed us all kinds of options and made the entire process simple. Highly recommend.

    Reply from the business

    Hi, Zach. Thanks for taking the time to share your positive experience. We truly appreciate it!

  • 5 out of 5Chris Marlatta month ago

    TJ did a great job walking me through the GAF roofing system and showing me the benefits of the Silver Pledge

    Reply from the business

    Hi, Chris. We are thrilled to learn that you had a positive experience with us!

  • 5 out of 5Michael Bradya month ago

    Kings Roofing exceeded all expectations from the initial estimate until the completion of the roofing project. Great product, great communication, professional roofing skills and perfect roofing installation from start to finish! …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi, Michael. Thank you so much for leaving us a stellar review!

  • 5 out of 5Ryan Keeslara month ago

    Kings has always done a great job! Thanks for another fantastic new roof!

  • 5 out of 5Shirley Senna month ago

    I was totally satisfied with their work and so thankful to have it done correctly ‘…..and I am glad they replaced the rotted decking, they even repaired the rotted wood on my porch overhang even tho I had to pay extra for the rotted wood, it was worth it to have everything done right! My sales rep, Blair Phillips, was very friendly helpful and patient with all my endless questions and needs! I would definitely recommend King’s Roofing!

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Lori Buckalew2 months ago

    Roof looks great and cleaned up very good

  • 5 out of 5Tanya HigEdited 2 months ago

    I had overall good experience with this company. This is a second time I used them, after I had to replace the roof on my other house , so I got a nice discount this time. Other company quoted me twenty five hunderd more ! Kings roofing …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi, Tanya. We are thrilled to learn that you had a positive experience with us!

  • 5 out of 5Will McCallen3 months ago

    Great experience throughout the entire process working with Blair Phillips at Kings Roofing! Competitive pricing, great customer service, timely responses, and high quality work.

    Reply from the business

    Hi, Will. Thank you so much for leaving us a stellar review!

  • 5 out of 5Jo Haberbush3 months ago

    Great salesman TJ. Very knowledgeable and easy to work with. Job was completed in one day and cleanup was very neat. They did a great job. Will highly recommend

    Reply from the business

    Hi, Jo. We appreciate the kind words and are glad we could provide you with a positive experience!

The latest post from this business

Posted by Kings Roofing NWFL, LLC to their own Google profile 7 months ago. Their words, not ours.

Roofers Near Me in Pensacola for Reliable Roofing Solutions Searching for roofers near me in Pensacola who understand the demands of Florida weather? Kings Roofing NWFL, LLC provides professional roofing services for homeowners looking to protect and maintain their properties. From roofing repairs and maintenance to larger roofing projects, our team focuses on quality workmanship, clear communication, and solutions suited to your home’s needs. We understand that a dependable roof is more than just curb appeal—it plays an important role in protecting your property from sun, wind, and heavy rain. If you’re looking for roofers near me in Pensacola, connect with Kings Roofing NWFL, LLC to discuss your roofing needs and find the right solution for your home. 𝘃𝗶𝘀𝗶𝘁 𝗼𝘂𝗿 𝘄𝗲𝗯𝘀𝗶𝘁𝗲! https://www.kingsroofingllc.com/roof-repair-in-pensacola/ Get Direction 📍https://tinyurl.com/4adhewvx #RoofersNearMe #PensacolaRoofers #RoofingPensacola #PensacolaFL #RoofingContractor #KingsRoofingNWFL1 day agoCall now

What Kings Roofing NWFL, LLC says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…– trusted local professionals Fully licensed and insured for your peace of mind At…”

  • Insured

    “…professionals Fully licensed and insured for your peace of mind At Kings…”

  • States years in business

    “…With over 30 years of roofing experience , we’ve built…”

  • States a founding year

    “…reference.” Zachary Richards “Since 2020 I have used Kings Roofing for 2…”

  • Free estimates

    “…Plus, we offer a free estimate so you can get started on your…”

  • Financing available

    “…We offer affordable prices , financing options , and customized roofing solutions…”

  • Family owned

    “…As a family-owned and operated business, we pride…”

Their site also states: warranty offered.

Other roofers in Pensacola

Ranked by how many ratings Google has counted.

Other roofers we list in Pensacola
Roofing contractor
Quality Roofing Solutions, LLCcourteous staff, new roof installation, timely completion4.91,178 ratings2.5% one and two star(850) 753-0851
Guy Brothers Roofing and Sidinganswering questions, siding installation, thorough inspection4.7675 ratings5.6% one and two star(850) 780-1439
Tadlock Roofingclean up, quick response, leak4.7496 ratings5.0% one and two star(850) 583-9373
Freeman Roofingquick response, professional crew, new roof installation4.6311 ratings8.4% one and two star(850) 994-1078
Buckworth Roofing LLCnew roof, courteous staff, roof appearance4.9244 ratings0.8% one and two star(850) 852-1068
Ridgeline Construction Roofing & Exteriorstimeliness, siding, insurance issues4.8219 ratings4.6% one and two star(850) 669-6976

All roofers in Pensacola →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 245 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 30, of which 26 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.