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Roof Warden

Roofing contractor

Louisville Roofing

3501 Bashford Ave Ste B, Louisville, KY 40218

Google average
4.8
Ratings counted
128
One and two star
4 of 128(3.1%)
Kentucky median
2.6%

The first three are Google’s own figures for Louisville Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Kentucky roofers we list with enough ratings to compare.

Rating breakdown

4.8
128 ratings
How the 128 ratings break down, from five stars to one
5
12497%
4
00%
3
00%
2
00%
1
43%
3.1%of these 128 ratings are one or two stars (4)

About typical — the typical roofer in Kentucky sits at 2.6%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 3 of the one and two-star reviews we hold for Louisville Roofing, most recent first.

  • 1 out of 5TRINIDAD EMERITA3 months ago

    I don’t think they properly assessed the condition of my roof before starting. They treated it like a routine job, but older roofs need more careful evaluation. That lack of planning led to multiple issues later on

    Reply from the business

    Hi Trinidad — we take feedback like this seriously, but we’re unable to find any record of you as a customer in our system. It’s possible this review was intended for a different company. If you believe this was posted in error, we’d appreciate you taking a moment to remove or update it. If you did work with a company using a similar name, feel free to contact us directly at office@louisvilleroofing.com or give us a call so we can help point you in the right direction. – Louisville Roofing

  • 1 out of 5ARNULFO LAJUANA3 months ago

    I had a frustrating experience dealing with this roofing service. The initial interaction was smooth, and they made a lot of promises about quality and efficiency. Unfortunately, those promises were not fulfilled. The project took significantly longer than expected, with multiple unexplained delays. What made it worse was the lack of updates—I had to keep reaching out just to get basic information. Once the job was completed, I noticed several imperfections that shouldn’t be present in a new roof. It didn’t look as neat or well-finished as I had hoped. When I tried to bring up these issues, I didn’t receive a satisfactory response. Overall, it felt like the company was more focused on finishing quickly than doing the job properly

    Reply from the business

    Hi Arnulfo — we take feedback like this very seriously, but after reviewing our records, we’re unable to find any project or interaction under your name. We also want to clarify that our company does not take deposits and does not collect payment until the customer is satisfied with the completed work. The experience you described doesn’t align with how we operate, which leads us to believe there may be a mix-up with another company with a similar name. We’d genuinely like to get to the bottom of this. If you believe this review is intended for us, please contact us directly at 502-561-0375 or office@louisvilleroofing.com so we can investigate and make things right. Thank you. — Louisville Roofing

  • 1 out of 5Ricky Williams2 years ago

    I had an appointment for 10 AM on Wednesday July 3rd to assess damage to my roof from a falling limb that left the inside of my upstairs crawl space exposed. I received a phone call around that time from E, who told me he got a flat tire …

    Google cut this review short. The full text is on their Google profile.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • thorough breakdown8
  • helpful salesman6
  • seamless process5
  • responsive staff3
  • timely completion3
  • reliable roofing2
  • leak diagnosis2
  • fast responses2
  • insurance discount2
  • honest team2

Other reviews we hold

14 more of the 107 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5don Johnsona day ago

    I had a great experience with Louisville roof. Eddie provided me with great professional and personal expertise on repairs needed.

  • 5 out of 5Chris Mueller2 days ago

    Had a very good experience from start to finish. Came out quickly to quote for free and had them on the roof ahead of schedule soon after. Jonathon Phillips was helpful throughout. Would use again.

    Reply from the business

    Thank you, Chris, for the excellent review! We’re glad you had a smooth experience with our roofing team, from the free estimate to the completed project. We appreciate your trust in Louisville Roofing and look forward to serving you again!

  • 5 out of 5Erdijana Dizdarevic2 days ago

    Two years ago we signed contract with roof company Lexington Blu. They took insurance check, and never came back to do job. Few months after that they proclaimed bankruptcy and we never recovered our money. This time we cerifuly chuse company and decided to go with Louisville Roofing. They did fantastic job. Company use best kvality materials, ther workers are professional, and job was done exactly as we have been hoping. Speciall thank to Mr. Jhonathen Phillips for patiently explaining everything and delivering on promis. We wil certainly recommend your company to our family and friends. Erdijana Dizdarevic

    Reply from the business

    Thank you so much, Erdijana, for sharing your experience with us! We’re truly glad you’re happy with your new roof and gutters. It means a lot to hear that Jonathan took the time to explain everything and made sure the job was done as promised. We really appreciate your trust in Louisville Roofing and your recommendation to family and friends. Thank you for choosing us!

  • 5 out of 5gregory rowletta week ago

    Jonathan Phillips came out and inspected my roof looking for where the leaks were. He found some problems loose shingles and a seal around the furnace vent was cracked causing the leakage. I recommend Jonathan and Louisville Roofing for your roofing needs!

    Reply from the business

    Thank you, Gregory, for your 5-star review! We’re glad Jonathan identified the roof leaks and resolved the issues. We appreciate your recommendation of Louisville Roofing for professional roof repair services!

  • 5 out of 5Danny Florián2 weeks ago

    100% recommend Louisville Roofing! Outstanding communication, crew was quiet and respected my property and neighbors!!

    Reply from the business

    Thank you, Danny, for your outstanding recommendation! We’re delighted you were happy with our roof installation, communication, and respectful crew. Your trust means a lot to everyone at Louisville Roofing. We appreciate your support and look forward to serving you again if you ever need us!

  • 5 out of 5christina cuthbert3 weeks ago

    Had a great experience with Louisville roofing company. We needed our roof replaced mid sale of our home and they did the work upfront quickly and agreed to receive payment upon close of our home. Fantastic work, cleaned up everything perfectly, and communicated effectively.

    Reply from the business

    Thank you, Christina, for your wonderful review! We're honored Louisville Roofing could complete your roof replacement quickly during your home sale. We appreciate your trust and are glad our team delivered quality workmanship, clear communication, and a thorough cleanup. Best wishes in your new chapter!

  • 5 out of 5Todd Rains3 weeks ago

    Jonathan Phillips came out and inspected my roof looking for where a leak was originating. He found a couple of possibilities and resealed around a vent and a popped nail. Johnathan was very friendly and explained and showed me everything he found. I highly recommend Johnathan and Louisville Roofing. Very satisfied!!

    Reply from the business

    Thank you, Todd, for your wonderful review! We're glad Jonathan provided a thorough roof inspection, explained everything clearly, and resolved the issue. We appreciate your recommendation and trust in Louisville Roofing, and we're always here for your future roofing needs!

  • 5 out of 5Liz Garcia4 weeks ago

    He came out and tarped our roof the same day. Great service and quick.

    Reply from the business

    Thank you, Liz, for your 5-star review! We're glad we could provide same-day roof tarping and fast, reliable service when you needed it most. We appreciate your trust in Louisville Roofing and are always here for your roofing needs.

  • 5 out of 5M. W.a month ago

    Our house started leaking during a recent heavy rain. We called Louisville Roofing. Jonathan was here within an hour. He even called when he thought he’d be late. He took a lot of care determining the exact cause of the leak, and was able …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for trusting Louisville Roofing with your roof leak repair. We’re glad Jonathan responded quickly, identified the issue, and provided a clear, professional solution.

  • 5 out of 5Addison Clarka month ago

    Louisville Roofing was absolutely amazing throughout the entire process! As a single mother, navigating a roofing project and insurance claims felt overwhelming at first, but their team made everything so much easier. From the very beginning, they were patient, knowledgeable, and always willing to answer my questions. Their reassurance and guidance gave me so much peace of mind, and I truly felt like they cared about helping me—not just completing a job. The customer service was outstanding, and they walked me through every step of the process with professionalism and kindness. I am so grateful for all of their knowledge, support, and communication from start to finish. I HIGHLY RECOMMEND LOUISVILLE ROOFING! They genuinely care about their customers and provide exceptional service, I highly recommend Louisville Roofing!

    Reply from the business

    Thank you so much for your wonderful review and recommendation! We're honored you trusted Louisville Roofing with your storm damage roof repair. It means a lot to know our team helped make the insurance claims process easier and provided the support, communication, and peace of mind you deserved. We truly appreciate your kind words and look forward to being here whenever you need trusted roofing services in the future!

  • 5 out of 5MaryEllen Santa month ago

    Louisville Roofing did a wonderful job installing a new roof on our house. It was done in a timely fashion and the workers were efficient and nice. They cleaned up after themselves and the process was fantastic from start to finish. I would highly recommend this company. Jonathan Phillips took careful consideration of our needs and his crew got the job done!!

    Reply from the business

    Thank you for your wonderful review! We're delighted you had a great experience from start to finish. We'll be sure to share your kind words with Jonathan Phillips and our crew. We truly appreciate your recommendation and thank you for choosing Louisville Roofing!

  • 5 out of 5Jan Patocka month ago

    Great service! Eddie analyzed our problem quickly and sent Jesus to repair the damage. I would definitely recommend this company for roofing repair.

    Reply from the business

    Thank you, Jan, for your kind review! We're delighted Eddie and Jesus provided fast, reliable roof repair service. We truly appreciate your recommendation and are always here for any future roofing repair or storm damage needs.

  • 5 out of 5Desiré Bonillaa month ago

    Amazing company! We had a rain leak in our house and they were able to come out the next day for a free consultation/inspection. Highly recommend!

    Reply from the business

    Thank you for your kind review! We’re glad Louisville Roofing could quickly inspect your rain leak and provide a free consultation. We truly appreciate your recommendation!

  • 5 out of 5Steven Rowlanda month ago

    They cam out and helped immediately and Jonathon was great to work with

    Reply from the business

    Thank you for choosing Louisville Roofing for your storm and wind damage roof repair. We’re glad Jonathon and our team could assist you quickly!

The latest post from this business

Posted by Louisville Roofing to their own Google profile 2 years ago. Their words, not ours.

Your roof plays a major role in protecting your home's value, energy efficiency, and structural integrity. If you've noticed missing shingles, water stains, or signs of aging, now is the right time to have it evaluated by experienced professionals. Louisville Roofing provides reliable roof repairs, replacements, and installations designed to withstand Kentucky's changing weather conditions. Since 1947, we've built our reputation on quality craftsmanship and dependable service. Call Louisville Roofing today to discuss the best roofing solution for your property. Jul 27, 2026Call now

What Louisville Roofing says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…work and customer reliability Licensed, Bonded, and Insured Our Services…”

  • Insured

    “…reliability Licensed, Bonded, and Insured Our Services Comprehensive Roofing…”

  • Bonded

    “…and customer reliability Licensed, Bonded, and Insured Our Services…”

  • Warranty offered

    “…Google 5 Facebook 5 G o o g l e Guaranteed ABOUT LOUISVILLE ROOFING Your Go-To…”

  • Free estimates

    “…) 561-0375 [email protected] Get A Free Quote Home Residential Fortified Siding…”

  • Financing available

    “…Financing Options Replacing a roof is a massive…”

Their site also states: states years in business, states a founding year.

Other roofers in Louisville

Ranked by how many ratings Google has counted.

Other roofers we list in Louisville
Roofing contractor
Bone Dry Roofingcleanup, estimate, thorough inspection4.81,508 ratings3.3% one and two star(502) 513-6275
Mr. Roof Louisvillegutters, answering questions, professional work4.6710 ratings9.3% one and two star(502) 653-2417
Eclipse Roofing & Restoration, LLCgutters, thorough inspection, skylight replacement4.9466 ratings3.0% one and two star(502) 266-7510
New Look Roofingroof replacement, gutters, siding4.9421 ratings2.6% one and two star(502) 341-4415
Christian Brothers Roofinggutter replacement, thorough inspection, courteous staff4.9348 ratings3.2% one and two star(502) 244-0208
American Roofing and Metalexcellent work, answering questions, professional crew4.7307 ratings5.5% one and two star(502) 966-2900

All roofers in Louisville →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 128 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 128, of which 107 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.