L2 Toiture

All 4 of the one and two-star reviews we hold for L2 Toiture, most recent first.

• 2 out of 5Jerome Gagnea year ago

  Excellent sales service initially. Significant communication problems followed... there seems to be a lot of staff turnover. During the work this summer, 3 out of 4 roof flashings were not replaced. The new flashings were on the property... …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hello Mr. Gagné, We have taken note of your concerns and apologize again. It appears there was a lack of communication between our foreman and the sales team. We would have preferred to have been informed before processing the payment, as we would certainly have been able to react more quickly. We appreciate your feedback and will take your comments into account to improve our services in the future. Your satisfaction is essential to us, and we are pleased that the correction service met your expectations. Sincerely, The L2 Roofing Team

• 1 out of 5Jolin Carolannea year ago

  They don't deserve their 4.8/5 rating. They lied about the amount of material used, and their employees didn't pay attention to the rest of the house. They broke a lot of things in the yard. Furthermore, the work was sloppy, as sealant was missing and the finishing was poor. The company's subsequent comment will say that my review is unfounded because they can't find my file in their archives and therefore it's not to be considered. I chose to use a different account to remain anonymous.

  Reply from the business

  We value constructive feedback, as it helps us improve. However, it's difficult for us to address specific concerns without knowing the details of your experience or who you are. We don't claim to be perfect and are always ready to take responsibility. If any issues have occurred, we want to rectify them. This requires direct communication, because without it, it's understandable to have doubts and raise concerns.

• 1 out of 5André Verret8 years ago

  After the work was completed, the property was left with pieces of shingles and nails, and the gutters were dented. Then, the bill was increased for work that wasn't done; they were told not to build the shed, but there was still a significant and exorbitant increase for a small section of membrane on only part of the roof.

  Reply from the business

  To ensure proper follow-up, and since this is an anonymous comment, please specify the location and date of the work in question. Without this information, we will consider the comment unfounded and fictitious.

• 1 out of 5snasturbate8 years ago

  They have absolutely no respect for people, starting to make a racket with their container at 6 a.m. in the middle of a residential area. The employees have a serious lack of judgment.

  Reply from the business

  To ensure proper follow-up, and since this is an anonymous comment, please specify the location and date of the work in question. Without this information, we will consider the comment unfounded and fictitious.

• respect of deadlines15
• clear explanations14
• work well done14
• cleanliness of the site9
• competent team9
• dynamic team8
• quality of materials5
• site cleanup4
• impeccable execution3
• quality of the shingle2

14 more of the 253 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jean Côtéa month ago

  I'm really very satisfied with the work that was done and the sales advice. I was advised on a shingle color, and after some thought, we realized it was indeed the best choice. The result is excellent. Thank you to the whole team for your professionalism. 🤗 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hello Mr. Côté, Thank you for taking the time to respond to our recent request and share your feedback on your experience with L2 Toitures. We know your time is valuable and we sincerely appreciate it. As we mentioned, these reviews play an important role in strengthening our company's already well-established reputation. Your testimonial is particularly relevant for future clients who are not yet familiar with us: it helps them learn more about us and have confidence in the quality of our services. Thank you again for your trust and valuable contribution. Sincerely, The L2 Toitures Team

• 5 out of 5Copropriete Bilodeaua month ago

  We received excellent service during the work on our roof. The staff were very kind, respectful, and professional. We highly recommend L2. From the initial appointment to the final day of the work, everything was done properly and professionally. Very satisfied co-owners, a big thank you!

  Reply from the business

  Hello, Thank you for taking the time to respond to our recent request and share your feedback on your experience with L2 Toitures. We know your time is valuable and we sincerely appreciate it. As we mentioned, these reviews play an important role in strengthening our company's already well-established reputation. Your testimonial is particularly relevant for future clients who are not yet familiar with us: it helps them learn more about us and have confidence in the quality of our services. Thank you again for your trust and valuable contribution. Sincerely, The L2 Toitures Team

• 5 out of 5Lydia Paquet2 months ago

  We are extremely satisfied with the work done by L2 Toiture. The team provided professional, fast, and efficient service from start to finish. The work was carried out with care, and the site was left spotless after they left. A reliable …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hello Ms. Paquet, Thank you so much for taking the time to share your feedback on your experience with L2. We are delighted to know that our service met your expectations. Your feedback is invaluable and encourages us to continue offering the best to our clients. We look forward to working with you again!

• 5 out of 5Raphaëlle2 months ago

  very good service

  Reply from the business

  Hello Raphaelle, We are absolutely delighted to read your positive review! 🌟 Thank you so much for taking the time to share your experience with us. Your satisfaction is our top priority. Once again, thank you for your support and trust. The L2 Roofing Team!

• 5 out of 5Olivier2 months ago

  Wow, what a great experience with L2 Roofing! The work went very well and I am really satisfied with my new roof.

  Reply from the business

  Hello Olivier, Thank you for taking the time to respond to our recent request and share your feedback on your experience with L2 Toitures. We know your time is valuable and we sincerely appreciate it. As we mentioned, these reviews play an important role in strengthening our company's already well-established reputation. Your testimonial is particularly relevant for future clients who are not yet familiar with us: it helps them learn more about us and have confidence in the quality of our services. Thank you again for your trust and valuable contribution. Sincerely, The L2 Toitures Team

• 5 out of 5Lilie Michaud2 months ago

  L2 exceeded my expectations. Both the customer service and the roofing team did an outstanding job. I am very satisfied!

  Reply from the business

  Hello Ms. Michaud, Thank you for taking the time to respond to our recent request and share your feedback on your experience with L2 Toitures. We know your time is valuable and we sincerely appreciate it. As we mentioned, these reviews play an important role in strengthening our company's already well-established reputation. Your testimonial is particularly relevant for future clients who are not yet familiar with us: it helps them learn more about us and have confidence in the quality of our services. Thank you again for your trust and valuable contribution. Sincerely, The L2 Toitures Team

• 5 out of 5Kevin Labranche2 months ago

  Highly professional service from the initial product presentation to the final installation! The team was extremely punctual, respecting the agreed-upon dates for both the quote and the work itself. The final price matched our initial quote exactly. The work site was left spotless upon completion. I highly recommend this roofing company!

  Reply from the business

  Hello Mr. Labranche, Thank you very much for taking the time to share your feedback on your experience with L2. We are delighted to know that our service met your expectations. Your feedback is invaluable and encourages us to continue offering the best to our clients. We look forward to working with you again!

• 5 out of 5Emy2 months ago

  I had a great experience with this roofing company, I recommend them!

  Reply from the business

  Hello Emy, Thank you so much for taking the time to share your feedback on your experience with L2. We are delighted to know that our service met your expectations. Your feedback is invaluable and encourages us to continue offering the best to our customers. We look forward to working with you again!

• 5 out of 5Nathan D'astous2 months ago

  Extremely satisfied, thank you to the L2 team for your excellent service!!

  Reply from the business

  Hello Mr. D'astous, Thank you for taking the time to respond to our recent request and share your feedback on your experience with L2 Toitures. We know your time is valuable and we are sincerely grateful. As we mentioned, these reviews play an important role in strengthening our company's already well-established reputation. Your testimonial is particularly relevant for future clients who are not yet familiar with us: it helps them learn more about us and have confidence in the quality of our services. Thank you again for your trust and valuable contribution. Sincerely, The L2 Toitures Team

• 5 out of 5Magdalena Zielonka2 months ago

  Thank you for the excellent service and professionalism! Competitive price and fast installation!!!

  Reply from the business

  Hello Ms. Zielonka, Thank you so much for taking the time to share your feedback on your experience with L2. We are delighted to know that our service met your expectations. Your feedback is invaluable and encourages us to continue offering the best to our clients. We look forward to working with you again!

• 5 out of 5Laurie Tremblay2 months ago

  Best customer service ever!!! I loved my experience with L2 Roofing. They are efficient, very professional, and hardworking. We highly recommend L2 Roofing.

  Reply from the business

  Hello Ms. Tremblay, Thank you for taking the time to respond to our recent request and share your feedback on your experience with L2 Toitures. We know your time is valuable and we sincerely appreciate it. As we mentioned, these reviews play an important role in strengthening our company's already well-established reputation. Your testimonial is particularly relevant for future clients who are not yet familiar with us: it helps them learn more about us and have confidence in the quality of our services. Thank you again for your trust and valuable contribution. Sincerely, The L2 Toitures Team

• 5 out of 5Amélie Lachance2 months ago

  Excellent service at L2, I definitely recommend them!!

  Reply from the business

  Hello Ms. Lachance, We are absolutely delighted to read your positive review! 🌟 Thank you so much for taking the time to share your experience with us. Your satisfaction is our top priority. Once again, thank you for your support and trust. The L2 Roofing Team!

• 5 out of 5Dany Ricard2 months ago

  Excellent service and incredible responsiveness from Olivier, I highly recommend this company!

  Reply from the business

  Hello Mr. Ricard, We are absolutely delighted to read your positive review! 🌟 Thank you so much for taking the time to share your experience with us. Your satisfaction is our top priority. Once again, thank you for your support and trust. The L2 Roofing Team!

• 5 out of 5Monique Lavoie3 months ago

  Hi Maxime, thank you so much for the $25. That's very kind. Excellent work again! …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hello Ms. Lavoie and Mr. Migneault, Thank you for taking the time to respond to our recent request and share your feedback on your experience with L2 Toitures. We know your time is valuable and we are sincerely grateful. As we mentioned, these reviews play an important role in strengthening our company's already well-established reputation. Your testimonial is particularly relevant for future clients who are not yet familiar with us: it helps them learn more about us and have confidence in the quality of our services. Thank you again for your trust and valuable collaboration. Sincerely, The L2 Toitures Team

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