Kresta Roofing

All 5 of the one and two-star reviews we hold for Kresta Roofing, most recent first.

• 2 out of 5Susan GehringEdited 4 years ago

  Had the roof replaced in 2017. Since then I've had the shingles come up, or completely fly off the roof. The roof is still under warranty. I've had to follow up every time. Almost every time it's taken days for someone to fix the issue. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Susan for providing us with feedback. Since, we have addressed opportunities for improvement and provided training to our staff to prevent this from happening again. Kresta Roofing uses all feedback to consistently improve our processes. We apologize for any inconvenience this has cause but we are happy that all issues have been resolved. Thank you for giving us the opportunity to address.

• 1 out of 5Donna Lawrence4 years ago

  Wouldnt even consider coming out with out a big deposit first.....NO THANK YOU

  Reply from the business

  I'm sorry for any confusion, however all inspections are free. Please give us a call at 210-979-4899 and we can schedule a FREE inspection. Thank you.

• 1 out of 5Cassandra Guedea4 years ago

  Called Kresta for a quote for some repairs. They had someone come out, he got in the attic and made a big hole in the ceiling of my garage. Someone came out to fix it the next day. I followed up several times for the quote but never heard back.

  Reply from the business

  We apologize for not getting back to you in a timely manner. We have since implemented better processes to prevent this from happening again. Thank you for your feedback, we continually strive for excellence and understanding our opportunities for improvement allow us to address and resolve.

• 1 out of 5Laura Gonz7 years ago

  I called to have my roof inspected and they hang up on me. I also tried to use their online form to send an email and it did not work. Will contact another company.

  Reply from the business

  We sincerely apologize for that experience, L Gonzalez. That is not the level of service we stand behind, and we're sorry for the frustration with both the call and our online form. We'd love the chance to make it right — please reach out to us directly at (210) 934-9604. — The Kresta Roofing Team

• 1 out of 5Irene Contreras8 years ago

  had an appointment april 4th at 2:30, they were a no show and didnt call to explain so i called and they apologized but thats not a good impression so i decided to go with someone else.

  Reply from the business

  We spoke with our representative that went out to your property. He confirmed with us that he did show up at your property on time. Our representative made an attempt to contact you by knocking on the door, however, there was not an answer. He said that there were roughly five tree trimmers at your property, cleaning your yard and blowing debris off of your roof. He asked them if you were home and they said they didn't think so. Our representative waited about 10 - 15 minutes for you to show up and left because nobody was at the property. Terribly sorry that you had to experience this. If there is anything that we can do in the future, please feel free to contact us. Regards, Kresta Roofing and Consulting, LLC

• courteous staff13
• insurance claim process12
• metal roof installation10
• efficient crew7
• reasonable estimate4
• comprehensive estimate3
• explaining the process3
• skylight removal2
• free inspection2
• guided process2

14 more of the 178 reviews we hold text for, most recent first. We do not hold every review Google has.

• 4 out of 5PAID 5 STER REVIEW PROVIDER37 minutes ago

  I write positive review

• 5 out of 5John Kiliana week ago

  From the initial contact to inspect roof and provide a cost estimate, to the final cleanup and completion of job was an outstanding and professional experience. Martin was great to work with during the entire process, he explained everything they would do, and that’s exactly what they did. The entire Kresta team was professional and friendly. And the new roof looks great too!

  Reply from the business

  John, Martin tells you exactly what is going to happen and then does that, which sounds simple but is not common in roofing. A lot of crews skip the cleanup too, so we are glad that stood out. Enjoy the new roof. - Kresta Roofing

• 5 out of 5Samantha Hernandez3 weeks ago

  ForeFront Property Management has been working with Kresta for the past 5 months and we are very satisfied with their work. We will continue working together, I do recommend them 100%

  Reply from the business

  Samantha, five months in and still satisfied is the feedback that actually means something. Property management work keeps us on our toes and we are glad to keep it going. Thanks again, Kresta Roofing

• 5 out of 5ronnie woodena month ago

  Kresta roofing has excellent service. Was on time for appt. Taylor took care of our concerns and did an amazing job.

  Reply from the business

  Ronnie, Taylor listens to the concern before he climbs up there, which is half the job. Glad he got you sorted and showed up when he said he would. - the Kresta Roofing crew

• 5 out of 5Shelley Ca month ago

  We saw a leak in our garage after the big rain storm. I texted Taylor to find out when he could fit us into his schedule. He came over the next day to check out our roof damage and repairs were made the next day. Very responsive and did a great job! My husband and I definitely will use Kresta Roofing again and highly recommend them.

• 5 out of 5Joe Ward2 months ago

  As a result of 2 days of severe rain we had our first roof leak ever. Worried was an under statement. Kresta roofing was recommended by a friend so we called. They came out and gave us an extremely reasonable estimate and said they could …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5C G2 months ago

  Kresta Roofing did an outstanding job replacing our metal roof. What really stood out was their bid process. I received three bids, but Taylor was the only one who actually got on the roof for a thorough visual inspection. His attention to detail gave us total confidence in choosing them. Taylor was responsive and great to work with from start to finish. The crew worked efficiently, left everything clean, and the new roof looks fantastic. I would highly recommend Kresta Roofing!

• 5 out of 5Tracy Ryan3 months ago

  Kresta has done great work for my family before and this time was no different. They were QUICK to respond and had a crew onsite as soon as the weather allowed. In addition to the quick response, the pricing was very very fair. They went …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Tracy! It means so much that you continue to trust Kresta Roofing with your family's needs. We take pride in our quick response times and consistent quality. We truly appreciate your loyalty and look forward to serving you again! — The Kresta Roofing Team

• 5 out of 5Patrice Fulmer3 months ago

  i hired Kresta to come re-deck and shingle my roof as well as paint my whole house. Josue’s crew was impeccable. they arrived early and started to work. i was extremely nervous because of all the work that needed to be done. There were so …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Patrice! We're thrilled to hear that Josue's crew and Martin delivered such an amazing experience with your roof and paint job — your kind words mean the world to us. If you ever need anything in the future or know someone who does, don't hesitate to reach out! — The Kresta Roofing Team

• 5 out of 5El Chiccarelli3 months ago

  The crew showed up quickly after we had a leak in the rain, immediately recognized the problem and did a great-looking fix in a very tight space. Extremely professional with solid work. When our roof needs replacement will absolutely call them!

  Reply from the business

  Thank you for the kind words, El! We know how stressful a leak in the rain can be, and we're glad our crew was able to get there quickly and take care of it for you. We appreciate you trusting us with the job! — The Kresta Roofing Team

• 5 out of 5Charles Lovett4 months ago

  Super quick, 5 STAR, same day service on a critical need rental property. couldn't ask for anything better.

  Reply from the business

  Thank you, Charles! We understand how important same-day service is when you have a critical roofing need, and we're glad we could deliver. We appreciate your trust and the wonderful review! — The Kresta Roofing Team

• 5 out of 5Kim Beens8 months ago

  Great team to work with! Highly recommend.

  Reply from the business

  Thank you for the recommendation, Kim! We're so happy to hear you had a great experience working with our team. It's customers like you that make what we do so rewarding! — The Kresta Roofing Team

• 5 out of 5Bonnie Eckhardt8 months ago

  The entire process was guided. Questions were answered quickly & respectfully. The owner & crew were a total team!!! Very grateful for the timing & complete project details.

  Reply from the business

  Thank you, Bonnie! We're so glad the process felt guided and that our team was able to answer all your questions. We truly appreciate your kind words about the owner and crew — teamwork is at the heart of everything we do! — The Kresta Roofing Team

• 5 out of 5Beverly Downs8 months ago

  Excellent service, very knowledgeable! I was seeing in an area of my ceiling water marks or moisture marks not sure if my ceiling was leaking. I contacted my insurance company and they recommended Kresta Roofing. I contacted them and Taylor came out after looking at my ceiling he didn't think it was my roof so he went in my attic and found that my A/C compartment had been cut open and it was causing the unit to have excessive condensation, in the pan and creating enough moisture to cause my ceiling to show the problem along the seams of my ceiling. So I'm in the process of contacting an air conditioning person. This has taken a big worry away for me, because I had already had another roofer and A/C company look at it but it wasn't going away. They couldn't find the problem. I am attaching a video he took and gave me. Thank you, Taylor for going the extra mile! If you need assistance call them very honest and knowledgeable company.

  Reply from the business

  Thank you, Beverly! We're glad our team could help identify what was going on with your ceiling. Our knowledgeable crew takes pride in thoroughly assessing every situation. We appreciate you choosing Kresta Roofing! — The Kresta Roofing Team

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