Roofing contractor
Kelbie Home Improvement Inc - Baltimore Flat Roof Services
145 W Ostend St Ste 600, Baltimore, MD 21230
- Google average
- 5.0
- Ratings counted
- 232
- One and two star
- 0 of 232(0%)
- Maryland median
- 1.8%
The first three are Google’s own figures for Kelbie Home Improvement Inc - Baltimore Flat Roof Services, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Maryland roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 225 | 97% | |
|---|---|---|---|
| 4 | 5 | 2% | |
| 3 | 2 | 1% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in Maryland sits at 1.8%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Kelbie Home Improvement Inc - Baltimore Flat Roof Services. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- estimate35
- inspection27
- good work26
- flat roof replacement11
- roof leak repair11
- repair options7
- emergency roof repair3
- new coating2
- fast scheduling2
Other reviews we hold
14 more of the 217 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Amy Robinsona week ago
We needed a ridge vent installed on our roof and were in desparate need of attic insulation. They were the 4th and the best price quote for all we got! We not only had a ridge vent installed, but also had new insulation blown in our attic …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for your wonderful review and for trusting Kelbie Home Improvement with your project! It was a pleasure helping improve your home’s ventilation and energy efficiency with the new ridge vent, blown-in attic insulation, and solar-powered attic fan. As a family-owned business with over 45 years of experience, we take pride in providing honest recommendations, quality workmanship, and keeping our customers informed every step of the way. We’re glad the photos helped show just how much insulation your attic needed, and we hope you notice a big difference in your home’s comfort and energy efficiency. Thank you again for your business and your recommendation. Reviews like yours mean the world to our family and help other homeowners feel confident choosing Kelbie Home Improvement. If you ever need us in the future, we’re only a phone call away!
- 5 out of 5Dianaa week ago
Outstanding Work — Highly Recommend M. Kelbie! Hello, let me share that I couldn't be happier with my experience working with M. Kelbie and his team. From the beginning of the project through completion, he was professional, dependable, respectful, and excellent about communicating with me. He responded quickly whenever I had questions, kept me informed throughout the process, and completed the work in a timely and efficient manner without sacrificing quality. What stood out most was that M. Kelbie genuinely cared about the quality of the finished product and about making sure I was satisfied. He didn't simply do what was required—he went above and beyond. He chose to use a better-quality roofing material without increasing the price we had agreed upon, which I greatly appreciated. He also had my downspouts corrected at no additional charge and offered to install my replacement exterior light fixture once I provide the new one, also at no additional cost. Those extra touches demonstrated to me that he takes pride in his work and values his customers rather than looking for opportunities to add extra charges. I also enjoyed seeing M. Kelbie working alongside his sons, who have worked with him since they were young. Seeing the experience, work ethic, and pride being passed from father to sons made an already positive experience even more special. His pricing was fair, his communication was excellent, and he was always approachable and respectful. Most importantly, he made sure I was completely satisfied with the finished work. The greatest compliment I can give M. Kelbie is that I've already chosen to hire him for additional work in my basement and kitchen. When you find someone who is reliable, fair, responsive, takes pride in his workmanship, and treats your home and your satisfaction as priorities, you want to keep working with him. I confidently give M. Kelbie and his team five stars and my highest recommendation. I would not hesitate to hire him again.
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for taking the time to write such a detailed and thoughtful review. It truly means a lot to me and my family. I’ve always believed that doing quality work is only part of the job — treating customers fairly, communicating throughout the project, and making sure they are completely satisfied is just as important. I’m very glad you were happy with the roofing work and the extra things we were able to take care of for you. I especially appreciate your kind words about seeing me work alongside my sons. Having them work with me and passing down what I’ve learned over the years is something I’m very proud of. Thank you again for trusting M. Kelbie and our team with your home, and especially for choosing us for additional work in your basement and kitchen. We truly appreciate your business, your confidence in us, and your recommendation. — Michael Kelbie
- 5 out of 5Andy Powers2 weeks ago
Mike and team were very quick and attentive to what we needed done. Didn’t upsell us anything we didn’t need. Did a quality job and even sent workers out to plug a crack right before another storm, and before they even started the work. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much, Andy, for taking the time to leave us this wonderful review! We truly appreciate your trust in Kelbie Home Improvement. Our goal is always to provide honest recommendations, quality workmanship, and prompt service when our customers need it most. We’re glad we could help protect your home before the storm and that you were happy with the results. We sincerely appreciate your recommendation and look forward to helping you with any future roofing or home improvement projects. Thank you again for your business!
- 5 out of 5Kayla Tullis3 weeks ago
I contacted Kelbie Home Improvement late Friday night and I received a call from Mike the next morning and he was at my house to give a quote within a couple hours same day! Mike gave a very fair price and was also very upfront about …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much, Kayla! It was truly a pleasure working with you. We appreciate you trusting Kelbie Home Improvement with your roof replacement. We always believe in being upfront about what we may find once a roof is opened so there are no surprises, and we’re glad that helped make the process smooth for you. Thank you for recognizing our crew’s hard work and for recommending us to your family and friends—it means more than you know. If you ever need us in the future, we’re only a phone call away. Thank you again for your business and for the wonderful review!
- 5 out of 5Jas W3 weeks ago
I'm in the process of purchasing a home and found that I needed a little further inspection and estimate for some repairs. I reached out to Kelbie home improvement and they responded in under 30 minutes on a Saturday! Communication was clear. They did the inspection and provided recommendations and provided clear pictures.
Reply from the business
Thank you so much for the wonderful review, Jas! It was a pleasure meeting you and helping with your home inspection. We understand how important it is to have accurate information when purchasing a home, so we’re glad we could respond quickly, provide a thorough inspection, and supply clear photos and recommendations. We truly appreciate your kind words and the opportunity to earn your trust. Best of luck with your new home, and if you ever need roofing or exterior home improvement services in the future, we’re always here to help!
- 5 out of 5Derek Hopper4 weeks ago
I never need to look for another roofing company again. They replaced our roof quickly and professionally. The team arrived on time, worked hard, and cleaned up every piece of debris before leaving. The communication was excellent from start to finish. Anytime I would request an inspection or a recoat over the years, Mike would personally make sure I was taken care of. I can't recommend Mike Kelbie and his team enough!!
Reply from the business
Thank you so much, Derek! We truly appreciate your kind words and your trust in our team. It was a pleasure working with you, and we’re glad we could provide the quality workmanship, communication, and service you deserve. We look forward to being here for any future roof inspections or maintenance you may need. Thanks again for your recommendation and for choosing Kelbie Home Improvement!
- 5 out of 5Natalie Seidela month ago
The owner was quick to respond to my request and to come out and provide a visual inspection, cleaning of the roof of all debris, and worked with us to get our roof sealed and protected! Was also very quick to provide us the roof certificate that our home owners insurance needed from us. Would definitely recommend again!
Reply from the business
Thank you so much for your wonderful review, Natalie! It was a pleasure working with you. We truly appreciate your trust in Kelbie Home Improvement and are glad we could respond quickly, clean the roof, seal and protect it, and provide the roof certification your insurance company needed. Customer satisfaction is always our top priority, and your recommendation means a great deal to our family-owned business. If you ever need anything in the future, we’re only a phone call away. Thank you again for your support!
- 5 out of 5Marc DelMonicoa month ago
Mike and his team did great work repairing a minor leak and sealing a section of my roof. They were clear with costs, process and prompt for the work.
Reply from the business
thank you for the review. We appreciate it.
- 5 out of 5michele williams2 months ago
Fast good service
Reply from the business
thank you for the review
- 5 out of 5Ayee Azah3 months ago
I’ve worked with Mike twice over the past 10–12 years, and he has never disappointed me. Most recently, I contacted him after discovering a leak that caused drywall damage. Mike came out the same day to provide an estimate, and even though …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi! This is Mike from Kelbie Home Improvement. It was a pleasure working with you. If you were happy with the work, would you mind leaving me a quick review like this? It really helps my business grow. “I’ve worked with Mike twice over the years and he’s always reliable, responsive, and does great work. Highly recommend Kelbie Home Improvement.” Thank you again — I really appreciate your support!
- 5 out of 5Daniel Augustin4 months ago
Kelbie was great to work with. They were fast, fair and responsive to my needs. I definitely recommend them.
Reply from the business
Thank you, Daniel! We truly appreciate your kind words. It was a pleasure working with you, and we’re glad you were happy with the speed, fairness, and responsiveness of our team. If you ever need anything in the future, don’t hesitate to reach out!
- 4 out of 5Trevor Officer4 months ago
Kelbie Roofing was the company I chose after receiving several consultations and quotes for a complete roof replacement. This was not something I could put off, especially since it was the middle of winter and I do not have a traditional pitched roof. My home has a flat, walkable soft membrane roof, and the prices I was being quoted were extremely high. I was starting to think I would just have to bite the bullet. Then I met Mike from Kelbie Roofing. He took the time to walk me through everything that would be done and also included repair work for the damage caused by the leaking roof. I ultimately chose Kelbie Roofing for a few reasons: the pricing was fair, the work was explained clearly, and the reviews from previous clients were mostly positive. Once the project began, it took about two days to complete the roof, and the final result looked amazing. Mike took pictures throughout the entire process, which was especially helpful and reassuring since I was not home during the installation. The added repairs for the interior damage caused by the leak did take longer than I would have liked because of the cold weather and other factors. That was probably my only issue. However, once the temperatures allowed the work to be completed, the repaired areas looked flawless. It was as if nothing had ever happened. Throughout the process, Mike was very easy to reach, primarily by text, and his communication was always professional. I felt confident that the job was in the right hands. I would definitely recommend Kelbie Roofing to anyone in need of roof repair or replacement.
Reply from the business
Thank you so much for taking the time to leave such a detailed review—we truly appreciate it. It means a lot that you trusted Kelbie Roofing for your project, especially during the winter months when roofing work can be more challenging. We always make it a priority to walk our customers through the entire process so there are no surprises, and I’m glad that came through in your experience. We also appreciate your patience with the interior repairs. Cold weather can sometimes slow certain aspects of the work, but we never rush quality, and we’re glad the final result met your expectations and looks like it should. Communication and transparency are very important to us, so I’m happy to hear that staying in touch and providing progress photos gave you peace of mind throughout the project. Thank you again for choosing Kelbie Roofing and for your recommendation—it truly means a lot to our team. If you ever need anything in the future, don’t hesitate to reach out. — Michael Kelbie Roofing
- 5 out of 5Marv P4 months ago
MIKE AND HIS TEAM DID A GREAT JOB, ON MY ROOF! AND HE FIXED A PROBLEM, I DIDN'T EVEN KNOW I HAD! THANKS, MIKE!
Reply from the business
Hi Marv, thank you so much for the kind words! We really appreciate you trusting us with your roof. I’m glad we were able to catch and fix that issue before it became a bigger problem. If you ever need anything in the future, we’re always here to help!
- 5 out of 5Christopher De La Cruz4 months ago
These guys did a great job! Professional and reasonable price.
Reply from the business
Hi Christopher, Thank you for the great review—we really appreciate you taking the time to share your experience! It was a pleasure working with you, and we’re glad you were happy with both the quality of the work and the pricing. If you ever need anything in the future—maintenance, repairs, or another project—don’t hesitate to reach out. We’re always here to help. Thanks again for choosing Kelbie Home Improvement! —Mike & Team
The latest post from this business
Posted by Kelbie Home Improvement Inc - Baltimore Flat Roof Services to their own Google profile 11 days ago. Their words, not ours.
flat Commercial Roof Laurel Maryland modified membrane Firestone 180 APP Jun 7, 2026
What Kelbie Home Improvement Inc - Baltimore Flat Roof Services says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…, metal roof, or flat roof project, our licensed, experienced contractors strive to…”
License number shown
“…D.C., Maryland, & Southern PA DC License # 3200 | MD License # 46033 | PA License #…”
Insured
“…estimate from a licensed & insured competitor Postcard Advertising Call…”
Warranty offered
“…Photos Videos Pricing Contact Us Blog Warranty Kelbie Home Improvement, Inc. Roofing…”
States a founding year
“…D License # 46033 | PA License # 009886 Since 1982, Kelbie Home Improvement, Inc. has…”
Free estimates
“…★ 5/5 · 232 Reviews Get My Free Estimate Text Me! I agree to receive…”
Their site also states: states years in business.
Other roofers in Baltimore
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Home Crafters Roofing & Contractingshingle roof installation, courteous staff, warranty5.02,996 ratings0.8% one and two star(410) 882-7663 | 5.0 | 2,996 | 0.8%23 of 2,996 | (410) 882-7663 |
| Park Heights Roofinggutter issues, courteous staff, fair pricing4.9571 ratings0.9% one and two star(410) 358-1257 | 4.9 | 571 | 0.9%5 of 571 | (410) 358-1257 |
| CRG Roofing and Sidingroof replacement, insurance claim assistance, answering questions4.9560 ratings0.9% one and two star(410) 657-6562 | 4.9 | 560 | 0.9%5 of 560 | (410) 657-6562 |
| Four Twelve Roofingexcellent work, responsive staff, rooftop deck4.7529 ratings5.5% one and two star(410) 989-7343 | 4.7 | 529 | 5.5%29 of 529 | (410) 989-7343 |
| Phil DiBello Family Roofingestimate, professional crew, siding4.8484 ratings5.0% one and two star(410) 752-7663 | 4.8 | 484 | 5.0%24 of 484 | (410) 752-7663 |
| Charm City Roofingestimate, flat roof replacement, competitive pricing4.8389 ratings3.6% one and two star(410) 289-7663 | 4.8 | 389 | 3.6%14 of 389 | (410) 289-7663 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 232 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 231, of which 217 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.