Roofing contractor
Jess' Residential Roofing
204 W Pitman St # E, O'Fallon, MO 63366
Listed under O’Fallon, MO
- Google average
- 4.7
- Ratings counted
- 39
- One and two star
- 2 of 39(5.1%)
- Missouri median
- 2.5%
The first three are Google’s own figures for Jess' Residential Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Missouri roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 36 | 92% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 1 | 3% | |
| 2 | 0 | 0% | |
| 1 | 2 | 5% |
Higher than most — the typical roofer in Missouri sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Jess' Residential Roofing, most recent first.
- 1 out of 5lori wolff2 years ago
The employees are rude, the hammering is loud enough when they are replacing the siding, then they decide to add LOUD music to it. They remove a/c parts to turn off the air conditioning without telling you. The employees take items out of your back yard without telling you to use for themselves. No one speaks English or acts like it atleast. They park in your driveway and block you in so if you have to leave. You spend 15 mintues to find someone who can speak english to move the truck. VERY POOR service, customer service and business. Lack of consideration for the residents & homeowners.
Reply from the business
Sorry for the bad experience you had with my sub- contractors.
- 1 out of 5James SteimelEdited 2 years ago
I got siding done, and the workers damaged my house during the progress. Took them 45 days for them to fix it after being told each week that it will get done by Friday. I will probably never use this company again.
Reply from the business
I’m glad that I completed your job. Sorry for delay
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- insurance claims7
- gutters7
- local company5
- gutter replacement4
- inspection process3
- fast process2
- insurance adjuster meeting2
- timely completion2
- shingles2
- scheduling2
Other reviews we hold
14 more of the 32 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Richard Pratta month ago
JESS’S crew was top notch. They worked hard under oppressive heat and did a wonderful job in a day’s time. Very maticulous and detailed. Fantastic job on cleanup and only.stopped for lunch. The next day we had a fast moving storm with high winds and hard rain, the new roof held up well afterwards. Hats off to the roofing team for enduring 95+ temps and got it done in a day. Fantastic quality service performed in St. Francois county.
Reply from the business
Thanks, Richard. It was a pleasure working with you.
- 5 out of 5Heather Hinkebein2 months ago
We had a great experience with Jess' Residential roofing. The roof and gutter replacement was completed quickly. Our yard was cleaned of debris. We also really appreciate that Jess will come back in the fall to replace a downspout that …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Heather
- 5 out of 5Jessie Fulmer2 months ago
⭐⭐⭐⭐⭐ I've worked with Jess Residential Roofing on multiple houses, and I can …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you Jessie
- 5 out of 5Adam Bahr3 months ago
Very pleased with the new roof Jess and his crew installed on my house. Excellent communication from start to finish, quick response to all my questions, sent an employee to meet with me and the insurance adjustor during the inspection, and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you ! Adam
- 5 out of 5Kenny Heitzig4 months ago
Jess Residential roofing did an excellent job. Very quick and professional. Very easy to work with. Highly recommend!
Reply from the business
Thank you !
- 5 out of 5rockyracuneEdited 7 months ago
I can enthusiastically recommend Jess’ home improvement business. Jess quickly returned my phone calls and thoroughly answered any questions about the details of the job. In a timely manner, his work crew completed the installation of new …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you sir !
- 5 out of 5Janice Hernon7 months ago
A good local company that won't leave you hanging if you need a follow up visit. Very satisfied. Peter H.
Reply from the business
Thank you Peter
- 3 out of 5Ben Droney8 months ago
Roof work appears to be good and they financed the amount not covered by insurance, which I appreciated. Handling insurance claim was not done well at all. I contacted Jess Roofing based on an ad placed in my area after storms in March …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you ! Ben
- 5 out of 5Forex KleptoEdited 11 months ago
Jess was outstanding. He thoroughly explained the process step by step, and worked around our schedule. After the job had started it was discovered that the color was no longer in production. Jess worked with the insurance company to replace all of the siding, he took. It's hard finding people that you can trust to perform as expected. There were no surprises and Jess was upfront and honest the entire process. Once all of the materials arrived the job was completed in 3 days as promised. The best thing about the experience is he is local and was never unreachable. A+++ recommendation.
Reply from the business
Thank you Forex
- 5 out of 5Ellen JonesEdited a year ago
Professional & friendly staff did a great job on roofing and siding as well as gutters and downspouts.
Reply from the business
Thank you Ellen
- 5 out of 5becky feesa year ago
Kevin came to our home and helped us through the whole process. The workers showed up on time, they were courteous and respectful of the property.
Reply from the business
Thank you Becky !
- 5 out of 5Marquis Biggsa year ago
Jesse was a complete blessing for me and my children! He was professional, generous and kind. My roof was flawless and he started and finished his work right on the schedule he promised. Working with Jess was nothing but a pleasure.
Reply from the business
Thank you Marquis
- 5 out of 5Joe REdited a year ago
Excellent service, no issues, very happy with the results! Thanks Jess!!
Reply from the business
Thanks Joe
- 5 out of 5David Judda year ago
Second time using Jess. He is very professional and knowledgeable. Jess met the insurance adjuster for the inspection to get the new roof approved. The whole process went smooth, Jess is always available for questions and will show up on …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you David
What Jess' Residential Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…and Gutter Services 10-Year Labor Warranty Lifetime Shingle Warranty Same-Day…”
States years in business
“…Warranty Lifetime Shingle Warranty Over 28 Years of Experience Free Inspections and…”
Free estimates
“…Reviews About Blog FAQs Contact Request Free Estimate All your needs under one roof.…”
24/7 emergency call-out
“…Lifetime Shingle Warranty Same-Day Emergency Service Call or Text (636) 201-1483 Hours…”
Family owned
“…Exterior Jess' Residential Roofing is a family-owned business with a rich history of 28…”
Other roofers in O’Fallon
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Brody Allen Exteriorsinsurance claim assistance, answering questions, siding replacement4.9511 ratings3.3% one and two star(314) 833-7255 | 4.9 | 511 | 3.3%17 of 511 | (314) 833-7255 |
| Stonebridge Roofinggutter replacement, siding replacement, insurance claim assistance4.9401 ratings1.7% one and two star(314) 834-7135 | 4.9 | 401 | 1.7%7 of 401 | (314) 834-7135 |
| Prrotect Roofingroof replacement, gutters, siding replacement4.9382 ratings1.0% one and two star(314) 860-6636 | 4.9 | 382 | 1.0%4 of 382 | (314) 860-6636 |
| Shamrock Roofing and Constructioneasy process, insurance claim assistance, gutter replacement4.9317 ratings3.2% one and two star(314) 380-3000 | 4.9 | 317 | 3.2%10 of 317 | (314) 380-3000 |
| Gateway General Contractors Roofingroof replacement, insurance claim assistance, answering questions4.9295 ratings2.4% one and two star(636) 402-9586 | 4.9 | 295 | 2.4%7 of 295 | (636) 402-9586 |
| Crown Exteriors LLCroof replacement, insurance claims, storm damage repair4.7268 ratings7.5% one and two star(314) 443-5170 | 4.7 | 268 | 7.5%20 of 268 | (314) 443-5170 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 39 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 39, of which 32 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.