Roofing contractor
Integrity First Roofing & Construction
5566 Main St Ste 208, Frisco, TX 75033
- Google average
- 4.9
- Ratings counted
- 193
- One and two star
- 2 of 193(1.0%)
- Texas median
- 1.0%
The first three are Google’s own figures for Integrity First Roofing & Construction, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 190 | 98% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 1 | 1% | |
| 2 | 0 | 0% | |
| 1 | 2 | 1% |
About typical — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Integrity First Roofing & Construction, most recent first.
- 1 out of 5Jeffrey Browna year ago
If integrity comes first, I would hate to see what comes second. My roofing company says you all lied about the Missing shingles on my two-and-a-half-year-old roof and are wasting everyone's time trying to get them to make insurance claims. Update: Of course, I'm not in your system; I never used you. I called the roofing company that installed my roof to have them check it because your salespeople lied to me, saying I had missing shingles, trying to get me to use your company to fix my undamaged 2 1/2-year-old roof.
Reply from the business
Hello, Mr. Brown. We hope all is well with you. Would you mind giving us a call at 972-836-9196 to discuss this negative review? As you can see from our other reviews, we try to keep our review ranking as high as possible and would like to … More
- 1 out of 5Alice Williams2 years ago
We went on a vacation for 1 week and when we came back we noticed leaks in a roof not only this what make me more upset is the fact that this is the 4th time this year that they had to come fix are roof because ever time they have they have failed. Do not hire them unless you want to spend money every storm we get.
Reply from the business
We appreciate you sharing your experience, but we want to clarify that this review does not reflect our work. This project was not completed by Integrity First Roofing & Construction. The company you are referencing is another contractor in town, and if they performed the repairs, their workmanship should be under warranty. As for the photo, the moisture shown could be from a number of causes unrelated to the roof itself. That said, we’d be happy to provide you with a free inspection and a quote to repair any paint or texture damage so you can have peace of mind moving forward. At Integrity First, we take pride in standing by our name and delivering quality, long-lasting solutions for our customers.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement34
- hail damage repair15
- easy process9
- insurance adjuster meeting6
- gutter replacement6
- efficient crew5
- drone inspection3
- damage assessment3
- free inspection2
- quick repairs2
Other reviews we hold
14 more of the 21 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Tony Rogers2 days ago
There service was excellent and it was great to work with Nick. He explained everything from the adjuster paperwork to the install process
- 5 out of 5Cimalie Zoy3 days ago
They definitely stand by their work and their reputation! Integrity First replaced my Roof in Galveston County back in 2021. Unknown to either of us at the time, that the rules changed and a Windstorm inspection and certificate was required. It wasn't until I tried to sell my house this summer that I learned it was missing. Thankfully the engineer that came out to inspect the roof, found no issue with the quality of their work and issued my WPI8E certificate without any problem. Best of all Integrity First stood by their work and agreed to pay half of the inspection.
- 5 out of 5Teea week ago
Highest in customer service, product and process knowledge. No surprises and no complaints, only many thanks, Adam!!
Reply from the business
Thank you so much for the 5-star review! We are grateful for customers like you, and happy to know that Adam served you all exceptionally. He is a valued member of our team. - IFC
- 5 out of 5Melanie Gutierrez2 weeks ago
Great experience with Integrity First Roofing & Construction. My project manager Adam, was very professional and kept me updated the whole time. He even assisted in dealing with my insurance. The team did a really great job and my roof looks fantastic!
Reply from the business
Thank you so much for the kind words! We’re thrilled to hear that Adam kept you informed every step of the way and was able to help navigate the insurance process so smoothly. Our team takes a lot of pride in the quality of their work, and it means a lot to know your new roof looks fantastic. We truly appreciate you trusting Integrity First Roofing & Construction with your home. If you ever need anything in the future, we’re always here!
- 5 out of 5Kitty Warrena month ago
We recently got a new roof. Lance Rose was overseeing the job and we couldn’t have ask for such professionalism. He did great. The roofers came and were finished in a very timely manner.
Reply from the business
Thank you so much for the wonderful review! We’re glad to hear Lance provided such a professional experience throughout your project. Our crew takes pride in working efficiently and getting the job done right, so it’s great to know they finished in a timely manner and left you with a solid new roof. We truly appreciate you choosing Integrity First Roofing & Construction. If you ever need anything else, don’t hesitate to reach out!
- 5 out of 5Rick Hamiltona month ago
Integrity First replaced our hail damaged roof and also helped with a crew to repair and Stain/paint our fences/garage doors. Brandon Miser helped us every step of the way in coordinating with our insurance company. Quality work, crew cleaned up after the job nicely. All around a very positive experience! Rick and Regina Hamilton
Reply from the business
Thank you so much, Rick and Regina! We’re thrilled to hear you had such a positive experience with us. Brandon does an excellent job guiding homeowners through the insurance process, and we’re glad he was able to support you every step of the way. It’s also great to know the crew delivered quality work on both the roof and the fence/garage door repairs, and that they left everything clean. We truly appreciate you trusting Integrity First Roofing & Construction with your home. If you ever need anything else, we’re just a call away!
- 5 out of 5Cameron Greenwooda month ago
I couldn’t be happier with Integrity First Roofing. From the initial estimate to the final walkthrough, the entire team was professional, communicative, and clearly took pride in their work. They showed up on time, kept the job site clean, …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for this incredible review! We’re truly grateful for the kind words and so glad the entire process — from the initial estimate all the way through the final walkthrough — felt professional, clear, and well-communicated. Our team takes a lot of pride in showing up on time, keeping the job site clean, and making sure homeowners always know what’s happening and why. Hearing that the quality exceeded your expectations and that we lived up to our name means a great deal to us. We really appreciate the recommendation and the trust you placed in Integrity First Roofing. If you ever need anything else, we’re always here!
- 5 out of 5Kathy Winchestera month ago
Roof was replaced in a timely manner. Great job, great communication with Corey. Five stars!
Reply from the business
Thank you such much for this review! It’s always our top priority to assist customers with their roof replacement in a timely manner, and with the best possible customer service. We look forward to serving you again in the future. Team Integrity
- 5 out of 5Andrew Christiana month ago
Tedd and his crew at Integrity are the best in the business. Supremely professional, detailed, and on top of everything from day one. I couldn’t have asked for a better contractor!
Reply from the business
Thank you so much for your kind words! It truly means a lot that you took the time to share your experience. Our team works hard to provide honest communication, quality workmanship, and a smooth process from start to finish, so hearing … More
- 5 out of 5Carissa Jonesa month ago
Nick was our roofing agent with integrity and really put in the extra time and effort to uphold their name.. not only to help us understand our expectations and plan for what we wanted, but also navigate the insurance process. They finished our house in 1 day. Covered all our plants and flower beds and cleaned up all the trash afterwords. They also went over my entire property with a fine tooth comb to make sure they magnet up any lost nails. Highly recommend nick and integrity first roofing. They Took the time to make this an easy process for my family
Reply from the business
Thank you so much for taking the time to leave such an incredible review! We truly appreciate your trust in Integrity First Roofing & Construction, and we're thrilled to hear that Nick made such a positive impact throughout your project. … More
- 5 out of 5Grant Linka month ago
We’re new to Texas (transplants from Chicago) and had no idea what we were doing when a big hail storm came through and damaged our roof. Adam Rochester with Integrity First Roofing & Construction made the entire process painless. He took the time to explain everything to us since we knew nothing about hail damage or how insurance claims work. He thoroughly documented all the damage, walked us step-by-step through submitting our claim with our provider, and even met the insurance adjuster out at the property. Basically held our hand through the whole thing. We had zero issues with our insurance provider thanks to how well Adam handled it. If you’re dealing with roof damage and don’t know where to start, ask for Adam. Highly recommend.
Reply from the business
Thank you so much for your wonderful review and for trusting Integrity First Roofing & Construction with your home! We know that experiencing your first Texas hailstorm can be overwhelming, especially if you're new to the area, so we're … More
- 5 out of 5Matt Ozawaa month ago
We had a great experience with Integrity First Roofing & Construction from start to finish. Their pricing was very reasonable for a retail roofing job, and they communicated with us every step of the way, so we always knew what to expect. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for taking the time to share your experience! It was truly our pleasure to help you through every step of the process. We know insurance claim denials can be frustrating, so we're glad we could help guide you through the appraisal process and ultimately get you to the finish line. We're also happy to hear that our crew's professionalism, communication, punctuality, and attention to cleanup made a positive impression. At Integrity First Roofing & Construction, we believe every homeowner deserves honest guidance, quality craftsmanship, and a stress-free experience, whether it's an insurance claim or a retail project. Thank you again for trusting us with your home and for recommending us to others. If you ever need anything in the future, we're always here to help!
- 5 out of 5Sundar Athinarayan2 months ago
I highly recommend Corey from Integrity First Roofing Construction. He has been exceptional to work with, demonstrating professionalism and expertise throughout the project. Corey consistently maintained clear and prompt communication, ensuring all questions were addressed promptly and that the project progressed smoothly without delays.
Reply from the business
Thank you so much for the kind words and recommendation! We’re incredibly proud to have Corey on the Integrity First Roofing Construction team. His professionalism, communication, and commitment to making the process smooth for every … More
- 5 out of 5John Williams2 months ago
The ownership, the service team are extremely professional, the installation team was very efficient and did an amazing job. They protected our pool, bushes, AC units and did a very thorough clean up. They aligned our vent pipes and painted …
Google cut this review short. The full text is on their Google profile.
Reply from the business
John, Thank you so much for taking time out of your day to share with us, and our community, what we are like to work with. We are grateful for you and your wife working with us.
The latest post from this business
Posted by Integrity First Roofing & Construction to their own Google profile 3 months ago. Their words, not ours.
Before and After on this amazing fence staining in Frisco, Texas. This job was paid for 100% through the homeowners insurance due to storm related damages. It is their job to return your property back to pre-storm condition. Call us today.Mar 6, 2026Call now
What Integrity First Roofing & Construction says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
License number shown
“…6 Office Hours Mon-Fri: 8:00AM – 6:30PM License No.: 1092697 Services Residential Roofing…”
States years in business
“…Our Accreditations Our team has over 75 years of combined experience to deliver you…”
Free estimates
“…Doors Financing Service Areas Reviews free inspection (972) 836-9196 FREE INSPECTION (972)…”
Financing available
“…That’s why we offer no money-down financing options, enabling you to get the high-quality…”
Mentions the BBB
“…A+ Accredited Member of the Better Business Bureau Seven-time recipient of the Angie’s…”
Their site also states: warranty offered.
Other roofers in Frisco
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Elevated Roofingroof replacement, inspection, insurance claim assistance4.91,073 ratings1.8% one and two star(469) 305-0010 | 4.9 | 1,073 | 1.8%19 of 1,073 | (469) 305-0010 |
| Peak Roofing and Constructionroof replacement, gutter replacement, thorough inspection4.9459 ratings1.3% one and two star(972) 335-7325 | 4.9 | 459 | 1.3%6 of 459 | (972) 335-7325 |
| Touchstone Roofing, LLCfencing, gutter replacement, new roof5.0420 ratings1.0% one and two star(972) 433-0396 | 5.0 | 420 | 1.0%4 of 420 | (972) 433-0396 |
| Authority Roofing, LLC.hail damage repair, answering questions, thorough inspection4.8354 ratings2.8% one and two star(972) 317-7663 | 4.8 | 354 | 2.8%10 of 354 | (972) 317-7663 |
| High Performance Roofinggutters, gutter replacement, window replacement4.9348 ratings1.4% one and two star(469) 225-2559 | 4.9 | 348 | 1.4%5 of 348 | (469) 225-2559 |
| Tx Platinum Constructionroof replacement, insurance handling, quick work5.0249 ratings0.8% one and two star(214) 682-3400 | 5.0 | 249 | 0.8%2 of 249 | (214) 682-3400 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 193 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 23, of which 21 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.