Hometown Roofing

All 2 of the one and two-star reviews we hold for Hometown Roofing, most recent first.

• 1 out of 5Andrew10 months ago

  Bad Drivers

  Reply from the business

  Hi Andrew. We are not sure what this situation was, but we will remind everyone in the office to be more mindful while driving. We also see you post this type of review often about other companies. A helpful tip for the future, before you drop a one star review on a company you haven't done business with, shoot them a call or text. It's much more meaningful and helpful.

• 1 out of 5Katie Vermillion4 years ago

  We set up an appointment for them to come give us an estimate. Let them know what was going on with our insurance and they said they would come give us an estimate. We waited like a week. The day comes for them to come and it's 40 minutes past our appointment time and no one has called or came by. So I called and they got ahold of the guy who was supposed to be coming. He calls me and asks what's going on, so I tell him and he says "well we just go by what your insurance says. There's too many jobs to do for us to be coming out and giving an esimate." If thats true then nunber one why did they set up an appointment to come give us an estimate. We clearly will not be going with them.

  Reply from the business

  Hello Katie. Sorry to hear about your experience. We left a voicemail to get a little more information on your conversation. We definitely do give bids outside of insurance scopes. Typically, we will work with you and your insurance to make sure all of your damaged property is restored. Acting as a General Contractor. However, if you have a specific item you'd like a bid on, we can definitely provide that. Sorry again about your experience, feel free to reach us at 402-896-3639 if you'd like to discuss further. We would appreciate it.

• roof replacement59
• gutter replacement52
• siding repair29
• estimate22
• informative staff15
• storm damage repair8
• shingle replacement4
• explanation of issues4
• fascia replacement3
• no upsell3

14 more of the 287 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Josh HilgenkampEdited 4 days ago

  Hometown Roofing is the best roofing company I’ve done business with. We had 2 other top rated companies out to look at our roof as we were having trouble with water. We got hail damage but not enough for an insurance claim. The 2 companies bids were astronomical.. Hometown was the 3rd to look and noticed the brand of shingle we had has a known defect. That resulted in $20,000 from the shingle company. Hometown got the paperwork from the shingle company and walked me through the claims process. They went the extra mile!!! When it came time to install the new roof they were timely and cleaned up great. Highly recommend using Hometown Roofing, I won’t be using anyone else!

  Reply from the business

  Josh this is great!! Thank you so much for the glowing review! We are thrilled to hear how our team at Hometown Roofing was able to help you navigate the shingle manufacturer defect claim and save you thousands on your roof replacement. Providing honest, top-tier roofing services—from identifying hidden roof damage to delivering seamless roof installation and thorough cleanup—is always our top priority. We truly appreciate your recommendation and are honored to be your go-to local roofing contractor!

• 5 out of 5JACK SNELLEdited 6 days ago

  they have been great multiple times any time I've needed them

  Reply from the business

  Thank you, Jack! It means a lot to know you've trusted us time and time again. We truly appreciate your continued support and look forward to being there whenever you need us. Thanks for choosing Hometown Roofing!

• 5 out of 5Ken Wessling6 days ago

  You have never put a roof on my house! I wouldn’t know what to say.

  Reply from the business

  Well this is a first! We diagnosed that you got added to a previous customer list in error. Got that corrected now. Thanks for the stars. We would love install your roof when you have the need.

• 5 out of 5ATruePatriot77Edited a week ago

  We had Darrin check out or roof. Decided to go with him to replace the roof. He even went the extra mile to cover spots on my roof that need to be replace because of the storms that were coming. Great company the guys putting the roof on …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your wonderful review! We're thrilled to hear that Darrin and our team could assist you with your roof replacement and go the extra mile to protect your home from the storm. It's great to know our cleanup efforts made a positive impression. We appreciate your kind words and would be happy to help you again in the future!

• 5 out of 5Debra Bishopa week ago

  Excellent service and later, after a terrible storm, they got out quickly to check on and repair the damage.

  Reply from the business

  We're so glad we could be there for you after the storm! Getting out quickly for emergency roof inspections and wind damage repairs is what we do best. Thanks for trusting us with your roof and gutter repair—we appreciate your recommendation!

• 5 out of 5Chris Seda-Burleya week ago

  Hometown went the extra mile in determing that our roof was defective and recieving assistance with the warrenty to replace. They were great to work with.

  Reply from the business

  Thank you so much for the fantastic review! At Hometown, we’re always happy to go the extra mile to help our customers navigate warranty claims and secure a seamless roof replacement. We appreciate your trust in us for your roof installation and roof damage repair needs here in Omaha. Enjoy your new roof!

• 5 out of 5Nick Bilavaa week ago

  Great service and communication, job was done quickly and professionally!

  Reply from the business

  Thank you, Nick, for the fantastic review! It was a pleasure working with you, and we're glad we could complete your project quickly and professionally. Thank you for trusting Hometown Roofing—we're here if you ever need us in the future!

• 5 out of 5Tim Timmermana week ago

  This is my go-to roofing company. I needed 2 spots in my roof patched from removal of old vents. Excellent service/advice from Darrin who estimated work and got repairs started. Fast service with fair pricing.

  Reply from the business

  Thank you, Tim! We truly appreciate you making us your go-to roofing company. We're glad Darrin was able to provide helpful advice and get your repairs moving quickly. Thanks for trusting Hometown Roofing—we're always here whenever you need us!

• 3 out of 5Laura Hausman3 weeks ago

  1) The weather had been warm and the we had negative temperatures. It caused the moisture to freeze quickly in the attic. The cause was bathroom vents went to the attic. We had that repaired. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Mark OstranskyEdited 3 weeks ago

  I have worked with Darrin on several projects. His knowledge and professionalism will make me continue to have him and his company work on my projects. Darrin did a great job! He is prompt to come out to look at my jobs. His crew was prompt and clean and was fantastic to work with. They did a great job. I would highly recommend them to anyone.

  Reply from the business

  Mark, thank you so much for the glowing review! We're thrilled to hear that you had a positive experience with our team. It's wonderful to know that Darrin and the crew were able to meet your needs promptly and efficiently. Your recommendation means the world to us! If you ever require further assistance or know anyone in need of roofing services, don't hesitate to reach out. We're here for you. Thanks again for choosing us!

• 5 out of 5William Sturgill3 weeks ago

  Tree damage from 100mph wind.

  Reply from the business

  Thank you, William, for the great review! We're glad we could help with the tree, wind, and gutter damage after the storm. We appreciate your trust in our team and are grateful you chose Hometown Roofing. If you ever need anything in the future, we're just a call away!

• 5 out of 5Rich RowlandEdited 3 weeks ago

  Hometown Roofing replaced our roof and one attic fan. There were no issus es with replacement and there have been no issues since. Fred personally oversaw the removal and reinstall of our solar panels during the roofing process. He even removed and replaced the trim around the garage doors because the new trim did not match the existing siding. We really appreciated the attention to detail that Fred and this company exhibited during this whole process. Would highly recommend!

  Reply from the business

  Thank you, Rich! We're so glad you had a great experience with Fred and our team. We truly appreciate your trust, your kind words, and your recommendation. Enjoy your new roof!

• 5 out of 5Lowell GreunkeEdited 3 weeks ago

  Hometown was very professional and got my roof repaired quickly, just in time before six inches of rain fell in three days. I am happy that the work was finished promptly.

  Reply from the business

  Lowell, thank you so much for your kind words! We’re so pleased to hear that you’re happy with our work and that your roof was repaired just in time. It was a pleasure working with you, and we’re glad we could help protect your home. If you ever need anything else, please don’t hesitate to reach out—we’re always here for you!

• 5 out of 5Jon PaladinoEdited 4 weeks ago

  Jeff and the crew were very professional. The communication and expectations of options and what would happen were great! I rest easier with this job done and done well. Hometown came through for me also the next year after a band round of storms and did the roof, awnings and siding. Once again a top notch job.

  Reply from the business

  Our customers are our number 1 priority. Thank you for taking the time to write a review. It was a pleasure working with you!

Removal of Tamko Heritage composition shingles due to age. New Malarkey Vista class 4 impact resistant architectural shingles installed in Natural Wood color utilizing the Malarkey Certified Pro enhanced warranty system. 5 days ago

• Licensed

  “…and 70+ GuildQuality reviews Fully licensed, bonded, and insured Direct insurance…”

• Insured

  “…reviews Fully licensed, bonded, and insured Direct insurance claim coordination…”

• Bonded

  “…0+ GuildQuality reviews Fully licensed, bonded, and insured Direct insurance claim…”

• Warranty offered

  “…A+ BBB rated. Google Guaranteed. 302+ five-star Google reviews. Call…”

• Free estimates

  “…Schedule a free inspection for an honest assessment. How long…”

• 24/7 emergency call-out

  “…Storm & hail damage repair — emergency 24/7 response, full insurance claim…”

• Mentions the BBB

  “…Carpenter family ownership A+ BBB Accredited with zero complaints Google…”

• Family owned

  “…Family-owned roofing contractor serving Omaha and…”

Their site also states: states years in business, states a founding year.