Home Tech Exterior

8 of the 12 one and two-star reviews we hold, most recent first.

• 1 out of 5Harley Tencha year ago

  READ THIS. If I could give this company zero stars I would - do not use this company!! In August of 2024 we had a storm come through that damaged our roof, this company was going door to door trying to have people use them to fix the roof. The guy who came to my house was Jay. He was very nice and probably the only decent thing about this company (news flash: he quit because the company screwed him over) They did a free estimate to send to the insurance company so I let them - Home Tech never once told me what the price of the roof would cost to fix - they just told me to sign the check over to them (which every other roof company I have talked to said this is not standard practice) Fast forward - they took almost 2 months to come do the roof once I signed the check over. They use a subcontractor and do not actually do the work themselves - we had just recently gotten a new concrete patio a few days prior, which we would have held off on but they don't tell you when they are going to do the roof until 1-2 days PRIOR to starting. I asked Jay, please make sure they do not throw any materials on the patio since it is fresh and could get scratched up. they did not listen and the patio that they threw the material on was all scratched up and they never fixed it and left nails and debris all over my property. Today, they are telling me I owe them money and will be sending to collections after I was told that I had a credit that would cover the deductible - and it is no problem to pay it but this company has been unreliable, and had horrible customer service and I dont believe I should have to pay the remaining balance that they all of a sudden have tacked on - mind you today is the first day I am getting a letter saying I owe anything and that it is going to collections. No phone calls and no letters up until today - and when I try to call nobody ever answers. This company takes your money, lies and adds on cost after the job is completed months later with no reason an

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5HannahEdited 2 years ago

  These guys came to my house because they were "doing work in the area" and asked if i wanted a free estimate; said I could potentially get a free new roof with my insurance. I had never heard of them so I said I wanted to think about it and …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5William M (GpaF)Edited 3 years ago

  Updating my review from 3 to 1 stars. HomeTech did an average job replacing our roof. The work did not last, with several repairs needed to control water seeping in from the flashing on our chimney. More disturbing was a skylight that began to leak within months of the repair. HomeTech had began to uninstall the skylight, presenting a full-price replacement offer (though stating that nothing was wrong with the fixture) that we declined. The first heavy rain showed a slight leak, so we reached out to follow-up. After more than 2 years of chasing Home Tech with emails and calls, we finally got them to send a crew whose inspection revealed that screws were missing from the skylight after we declined their replacement. Despite this admission, the long-suffering time spent trying to get any response about their workmanship, and an offer to pay at cost, we got a retail price quote with 10% off and no offer of fixing the skylight well and drywall from the damage. The office manager we dealt with was incredibly condescending, and wrote off a second opinion we got out of hand- no attempt at taking any kind of responsibility. What customer service! We continue to live with a tarp, and will be choosing another vendor for our renovation this time. They appear to get a lot of work through insurance, so we've warned our insurance provider USAA as well, who are conducting a separate investigation. Average work, upsell offers, and insulting customer care is what you can expect if you hire this company.

• 1 out of 5Shawn M3 years ago

  Had an inspection scheduled over a week in advance. Sat around all morning waiting for them to show up and they never did. Called in and spoke to one person who said they would contact the person who was supposed to be doing my inspection and have them call me with a eta. Never received a call from them. Finally received a call to confirm an appointment for the following day, told that person that the inspection was for the current day and I was waiting for a call back about why it never took place, they said the person in charge of my inspection had just walked back in the office and to give them a moment to speak with them. Sat on hold for several minutes until I was hung up on. Never received a call back afterwards, and every call I have made has just rang endlessly with no answer since.

• 2 out of 5Erick John FandialanEdited 3 years ago

  Do not let them speak to the insurance company on your behalf. Do not let them know how much your payout will be. Instead have them quote you for the job, and you handle the finances. This is where I went wrong, once they knew how much money the settlement was, they knew exactly what figures they were going to fill in on the invoice in order to receive the entire settlement. My background is very blue collar and very technical. I also have much experience in project managing, scheduling, coordination, budgeting, etc etc. They tried to use lower quality roofing shingles initially. It took a while to get them to use GAF shingles, which wasn't even offered. They will try to maximize profits by utilizing lower tier options than the industry's top tier brands. I was told they had a set number of roofing crews who actually work for the company, they don't. They subcontract labor out assuming from the conversation I had with one of the receptionist. When accessories go missing from your roof, they don't take responsibility. They cant go after the laborers, so they say, you signed the completion paperwork, tough luck. They did not even want to LISTEN to my proposition to come to a compromise with me after their roofing crew lost my sprinkler sensor, which I have photographic and video evidence that it was installed before they began, then wasn't during and post roofing job. Trying to communicate with them is a nightmare. They do not like speaking to you when there are concerns, other than to work money out of you. One day I came home to find my gutters being torn apart. There was no timeline communicated as to when the gutters would be worked on. You can imagine my horror to come home from work with two laborers in my yard with my gutters ripped off the house. We had not discussed the gutters in detail, other than I would be able to get new ones. What was infuriating was the fact all they said was "HEY CALL THE OFFICE." "HEY CALL THE OFFICE." You're right, I cant get

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5walid mohmand6 years ago

  These guys did a horrible job. A roof inspector came out to check out the roof after Home Tech completed the job, and they said it still needed $4,000 worth of work.

• 1 out of 5Ps Plus6 years ago

  Had a rough experience with this company. They do a poor quality job and ask for a ridiculous amount of money. 0/10

• 1 out of 5Shams Wardak6 years ago

  Terrible service, these guys are scammers they ripped me off for $2000. They give me an initial price, did a terrible job, then demanded more money. Do not do work through them.

• roof replacement63
• insurance claim assistance39
• siding replacement29
• inspection assistance22
• gutter replacement11
• estimate process9
• hail damage repair8
• informative staff7
• quick job completion4
• appointment setup2

14 more of the 208 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Yoanna Rosales3 weeks ago

  Great experience highly recommend this company. Reach out to Peter.

• 5 out of 5Barry “digitalsoftail” Colemana month ago

  Excellent work done by Sammy and crew throughout the whole process. Highly recommended.

• 5 out of 5Brian Bibbeea month ago

  These guys were amazing to work with. Great job.

• 5 out of 5Gabrielle Pickard3 months ago

  Quick and fully covered by insurance as they promised. Roof Scheduled and completed very quickly.

• 5 out of 5Noel3 months ago

  Amazing customer service and fast installation. Thanks Sammy Santiago for everything you have done from the beginning till finish this great job. Highly recommended!!!

• 5 out of 5Tori McDonald3 months ago

  Home Tech Exterior did a great job in working with us on getting us a new roof. They never gave up and kept us up to date every step of the way. I highly recommend these guys! They won’t let you down & their work is top notch!

• 5 out of 5Brihaspati Lamsal4 months ago

  I had the pleasure of working with Home Tech after it was recommended to me by a friend who had a very positive experience with the company. From the start, Alex was friendly, professional, and extremely helpful in guiding me through the …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Erin Dombrowski4 months ago

  My experience with HomeTech was great from start to finish. Samier Santiago found a large hole in our roof and quickly got the ball rolling for the repair. He walked me through filing a claim and got us scheduled quickly for a new roof. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Dylan Chapman4 months ago

  you’re looking for a company that actually delivers on what they promise, Hometech Exterior is hands down the best thing since sliced bread. From the very first interaction, everything felt smooth and professional. No runaround, no vague answers—just straight-up honesty and clear communication. They showed up when they said they would (which already puts them ahead of half the industry), and the quality of their work? Next level. What really stood out was the attention to detail. It’s like they don’t just “do the job”—they take pride in it. Every edge, every finish, everything looked clean, sharp, and built to last. You can tell they care about their reputation and the people they’re working for. And the crew? Solid group. Respectful, efficient, and they actually cleaned up after themselves. No mess, no stress—just results. If your home needs exterior work and you want it done right the first time, Hometech Exterior is the move. Reliable, skilled, and worth every penny. 10/10 would recommend without hesitation.

• 5 out of 5Tom Mulhearn5 months ago

  Samier Santiago did an excellent job of communicating the repair job under difficult weather conditions. Would definitely recommend.

• 5 out of 5Matthew Cacioppo5 months ago

  Super easy to work with. Samir came out to do an inspection of our roof, crawl space, and attic to identify all problem areas where water was leaking in, showed us the problem and explained our options. A week later we had a brand new roof. Everyone from home tech was professional and great to work with

• 5 out of 5Deanna Chulkov6 months ago

  I noticed a leak in my bedroom and my neighbors recommended I call Home Tech. I spoke with Katie at the office, who is also one of the owners, and she had a crew out within 24 hours to do a full inspection. They found blown-off shingles …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Tatjana Bajrami7 months ago

  I contacted Hometech after noticing a leak in my roof. In a very stressful situation in our life, where we had to travel overseas for a health situation with our parent, having this company deal with the roof situation was a lifesaving …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Alex Santiago7 months ago

  My experience with Hometech was amazing. They sent someone out for a free estimate for a metal roof I wanted. They had the best prices out of all the contractors I talked to. Within a week they already got me squared away. They did a …

  Google cut this review short. The full text is on their Google profile.

• Warranty offered

  “…number: (202) 999-5095 About us Satisfaction Guarantee Contractor Licencse Restoration Fire…”

• States years in business

  “…For over 20 years , at Home Tech we’ve been the…”

• Free estimates

  “…Gallery Financing Blog Contact X Free quote (301) 637-9019 (833) 888-1321…”

• 24/7 emergency call-out

  “…Access our warranties and 24/7 emergency services. Improve your…”