Central Exteriors

8 of the 14 one and two-star reviews we hold, most recent first.

• 1 out of 5Rick Seligman6 months ago

  Unfortunately, they couldn’t be bothered to call me back. I sent an email asking for a price to replace a leaking skylight. I got an email back asking for my address to which I replied but was ghosted after that. The next day I called the office and stated what I needed done and was assured someone would give me a call. On that call I explained that in 2024 that had done a great job on my mother in-laws roof and gave them a lead for my son since he is looking to replace his roof, but my job was just too small for them so they ghosted me. Who knows maybe it would have lead to more work getting done on my house, my siding is 42 years old, called another local company and they are taking care of me.

  Reply from the business

  I'm sorry that we didn't offer an excellent customer experience. Your job is small and we don't typically install a skylight unless we are also replacing a roof at the same time. However, it does look like we failed to pass on a message or clearly indicate that to you. For that, I apologize. I wish we could have offered better service, but I do appreciate reviews like this. They help us improve or shore up weak points in our process.

• 1 out of 5Lakshmi Subramanian6 months ago

  I had bought a townhome in 2012 and have pictures of the attic and see the exhaust pipes venting out of the roof. No notes in the inspection report that says the exhaust pipes are left venting into the attic. In April 2020, Central exteriors replaced the entire roof and on the day of replacement called me to say all the plywood need changing as well and I agreed. I didn't know enough about roofing to inspect the attic or make sure everything was done right. There were leaks from the roof three times and central exteriors came back out and fixed those. Recently, when we found the bathrooms were not venting out of the roof, I called Central Exteriors and left multiple messages for the last few weeks. I was told Chris will call me back but I haven't heard back at all after 5 calls for the last 4 weeks.

  Reply from the business

  I'm sorry this customer didn't have an outstanding experience with our service department. The prior roof issues were actually not related to the work that we performed on the roof (hvac pipe rusted and siding issue), but we fixed them as a courtesy anyway. For the recent call, I do see that we failed to return a phone call (and we have to do better about that), but we did reach out to the customer after her most recent email to us. We sent out a technician and based upon the previous photos we have it looks like her bathroom vents have never been venting out of her roof. That's an easy fix and we offered her a discounted rate to install a couple of new bathroom vents.

• 1 out of 5Ted Stauderman9 months ago

  Communication. I'd sent a note to Central about a simple job and received no response from them. I followed up by phone, where I was told, "Oh, now I see the email." While they couldn't do the job I was requesting, I'd be hesitant to work with a company that can't even return a simple job request email.

  Reply from the business

  I'm sorry that we were not able to connect with this customer. Typically we are quite good at responding to contacts through any channel. In this case, the note from the customer came in at 10:40 on a Sunday and our notes indicate that we returned a call on the following Monday. The phone number provided did not allow us to leave a message.

• 2 out of 5Carole-Lena Aarona year ago

  Their philosophy is they will fix anything that doesn’t go right but for me, the journey matters regardless of positive end result. I was disappointed with the attention to debris around my property. The tarps had holes in them. The things I cared about that were communicated with the estimator didn’t make it to the team that put in the roof. The debris could have been avoided with appropriate covering…I had a fountain that got clogged and plants with small black debris. They checked for nails on my property but not my neighbors property where a 3 year old found a big nail on the driveway, Mom found a couple of others, despite a good roof, I WOULD NOT recommend this company.

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks for writing the review. I agree 100% that it's the journey that matters and I'm sorry that your experience wasn't what you were expecting. I like reviews like these because they keep us on our toes and help us improve as a company. We've had a long track record of success, but that doesn't mean we can't get better. Thank you for your feedback and if you ever need anything related to your roof, you can be assured that we will be there to address it.

• 1 out of 5Janet BEdited a year ago

  This company came twice to “tarp” a hole in my roof from a tree limb charging 450.00 each time and both leaked. They refunded me for the second time after contacting them.

  Reply from the business

  I'm really sorry that this customer had any issues with the tarp that we installed. Tarps are temporary fixes and not meant to be in place for more than a couple of months at most. According to our records, we were first at this homeowners house over 3 months ago. I really wish this customer had called us to let us know there was an issue with the tarp instead of just writing this review. As usual, when a customer has an issue, we always feel terrible about it. I went ahead and reached out to the customer and sent a refund check in the mail yesterday.

• 1 out of 5Ray DahlEdited 3 years ago

  After replacing only three shingles from storm damage they left me in worse shape than before they came out. They purposely damaged my ridge vent beyond repair and said that unless I paid them to replace the whole roof no more work would be …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  I’m really sorry for the issues you have, however, I just checked our customer database and I have no record of doing any work for you. I would encourage you to reach out to us directly if you think you have written this review for the correct company. The details of your issue sound nothing like how our company would treat ANY of our customers.

• 1 out of 5Aaron Jones5 years ago

  UPDATE: Just want to make sure this is addressed lest the misleading response from Chris be taken at face value. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  I'm sorry this person had a bad experience. I have already reached out to them directly and responded to a similar review on Yelp. We obviously cannot do a measurement for outside work in the rain and unfortunately we had to reschedule. We are interested in doing business and we do our best to meet with customers as quickly as possible when it's convenient for them. Sometimes, there are things (like rain) that our outside of our control. Most of the time, that doesn't warrant a 1-star review, but I appreciate the feedback.

• 2 out of 5Tiffany Choi5 years ago

  We were overall dissatisfied with the professionalism of our service. After having the roof of our townhome surveyed in June, we were not scheduled for repair until September. I understand that companies are busy due to people working from home and repairing their houses, but I had to follow up with them to get an appointment. The crew that performed the work did not complete all requested work and damaged some of our property. The crew did not notify us, we figured it out on our own. When I notified the sales associate who surveyed our home, I was told our roof was old and it was a tight space to work. We know it’s old... that’s why we wanted it repaired. And the work area was sent back in June. He did offer credits for damaged property and said he’d schedule the rest of the repair. After not hearing from him in over a month, I began calling and emailing the office to get an update. I felt that because of their lack of responsiveness, the completed project took too long when it was finally completed in December. But we now have a new roof.

  Reply from the business

  This was a very tricky job as the homeowner mentioned and I agree that our company didn't perform on this job as we usually do. We offered credits for a grill cover and we fixed a screen that we damaged. The other damage on the home was rotten corner posts that were rotten prior to us starting the job, but the wood looked worse when we were finished. We did repair work on these items at no additional charge, but it took us longer than expected to free up the carpenter that we needed. Looking back, there are certainly things we could have done better and there are items that we can address in the future. I'd like to thank this customer for the feedback.

• roof replacement72
• gutter replacement32
• siding replacement30
• competitive pricing23
• courteous staff15
• thorough inspection12
• window replacement10
• efficient crew9
• reasonable estimate5
• skylight leak repair2

14 more of the 296 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5B FitzSimonsa week ago

  Central Exteriors did a great job on our new roof and gutters. I worked with Artem Chanturiya as our project manager. Arterm quickly provided an estimate and was extremely helpful throughout the process. He offered thoughtful recommendations without being pushy and patiently answered several rounds of questions I had about the different roofing options. I felt like I got very informed, practical advice that helped me make the right choices for our house. Artem kept me updated on the work and what to expect throughout the process. The roofing crew did a great job and completed our new roof in just two days. Overall, we had a very positive experience, and I would definitely recommend considering Central Exteriors for your roofing or gutter needs.

• 5 out of 5Zack Dorman4 weeks ago

  Central Exteriors did solid, professional work and I would use them again. I hired them last fall to replace all gutters and downspouts on my two-story home and to replace the trim, soffit, and header board on the covered deck. Total …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the thorough and honest review! Glad the punch list items got taken care of quickly — that's exactly how it should work. We appreciate the trust and hope to work with you again down the road.

• 5 out of 5Mary Ellen Gillarda month ago

  We got a new roof about a yr ago.We have since brought Central Exteriors back for some addition soffit work. Both jobs were down efficiently and quickly. We would definatley recommend this company to anybody. We felt the price was more than fair. Thank You Chris

  Reply from the business

  Repeat customers mean a lot to us — really glad both jobs hit the mark. We appreciate the recommendation and look forward to helping again whenever you need us!

• 5 out of 5Eric Wellensa month ago

  They were professional and quick. I got new shingles and gutters. Everything looks good. The sales team was fantastic to deal with. They were responsive to all my questions throughout the project. I would recommend them without hesitation.

  Reply from the business

  Thank you! Staying responsive throughout the project is something our sales team takes seriously, so glad that came through. We appreciate the recommendation!

• 5 out of 5Isabella C2 months ago

  Super easy process and quick turnaround. 👍 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Appreciate it! Easy and efficient is exactly what we aim for. Thanks for taking the time to leave a review!

• 5 out of 5Dick Lutz2 months ago

  Crew did a great job, quick and thorough. Highly recommended.

  Reply from the business

  Really appreciate it! Our crews take pride in getting the job done right and efficiently. Thanks for trusting us with your home!

• 5 out of 5Jimmy Quine2 months ago

  People did a great job installing windows and cleaned up after. They came at the time they said. There office people were very professional and knowledgeable. I would recommend them for your next project.👍🏠 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you! Showing up on time, cleaning up, and having an office team that knows their stuff — that's just how we like to operate. We appreciate the recommendation and look forward to helping with your next project!

• 5 out of 5Will Black3 months ago

  Fantastic service on our roof replacement from Eric and his team. They previously did a great job replacing my gutters. When I need windows, I'll call Central first. Highly recommended!

  Reply from the business

  Thank you! Eric and the crew will be glad to hear this. We really appreciate the repeat business — it means a lot that you trusted us with both the gutters and the roof. When you're ready for those windows, we'll be here!

• 5 out of 5Keith Bauer3 months ago

  Thrilled with the job performed by Central Exteriors. We live in Gaithersburg MD and had all our windows replaced and all the wood trim capped with aluminum. From initial estimate to final cleanup, everyone was a pleasure to work with. No …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks for the really nice review, Keith. Great working with you. I hope you enjoy your new windows and maintenance free exterior for as long as you own your home.

• 5 out of 5Dorina SepulvedaEdited 3 months ago

  4/24/26 I once again used Central Exteriors to have my gutters replaced and once again I am very satisfied with their service. They did an impeccable job and left everything neat as usual. Previews Review below from a few years ago: I was fortunate to find this company to install siding on a workshop behind my house. From the first call to the last details they were very professional and the work they did was impeccable. And they worked out a payment plan with me which was very helpful. They are not overprices like others in the area! I gladly recommend them without any reservations and I will be contacting them for all my future exterior repairs.

  Reply from the business

  Thank you, Dorina! We're delighted to have consistently met your expectations. Your trust means everything to us. - Central Exteriors

• 5 out of 5Horace C4 months ago

  Central exterior did my roof and gutter. Very competitive pricing and the team did very good work. Artem was my project manager and was very easy to reach on questions I had.

  Reply from the business

  Thank you, Horace! We're thrilled to hear you were satisfied with our work and Artem's assistance. - Central Exteriors

• 5 out of 5Ray Fee4 months ago

  Central Exteriors did an amazing job on my roof. Fast, professional, and high‑quality work completed in one day. Their price and warranty were the best I found. Highly recommended.

  Reply from the business

  Really appreciate the review! Fast, clean, one-day installs are our standard, and we're glad it showed. Thanks for the recommendation — we'll be here if you ever need us.

• 5 out of 5James Clark4 months ago

  Easy to contact and schedule. Very nice roofers and gutter installers. Products look good. Cleaned up thoroughly upon completion.

  Reply from the business

  Thank you, James! Easy to work with is our goal. Glad you found the whole process seamless.

• 5 out of 5Mark HajjarEdited 7 months ago

  Shoutout to Central Exteriors, who completed our gutter replacement project this past Thursday. They checked all the boxes for us (professional, responsive, punctual, affordable, etc). They did our Townhouse about 10 years ago, and now our house. I highly recommend them.

  Reply from the business

  Thank you, Mark! We're thrilled to have met your expectations again. We appreciate your recommendation! - Central Exteriors

🏗️ Hiring the right commercial roofer can make or break your project’s success. 💼 Our latest guide highlights crucial questions to ask before sealing the deal with contractors in DC Metro and Asheville. 🏢 Avoid common pitfalls and ensure you’re making an informed decision! 🧠 Protect your investment with these expert tips tailored to your local needs. 🌟 Visit the blog for the full checklist! 📋 https://www.centralexteriors.com/what-to-ask-before-hiring-a-commercial-roofer-in-dc-metro-or-asheville #CommercialRoofing #ContractorTips #BusinessSolutions #CentralExteriors7 hours ago

• Licensed

  “…Licensed & Insured in MD, DC, VA & NC…”

• Bonded

  “…Licensed, Insured & Bonded in 4 States: Fully licensed, insured…”

• Warranty offered

  “…Up to Lifetime Workmanship Warranty Get In Touch Contact Us Your name…”

• States a founding year

  “…Virginia, DC & North Carolina Since 1956 For nearly seven decades, homeowners…”

• Family owned

  “…As a family-owned company, we combine skilled…”

Their site also states: insured.