Roofing contractor
Home Quality Solutions Roofing
3839 McKinney Ave Ste 155-2417, Dallas, TX 75204
- Google average
- 4.8
- Ratings counted
- 146
- One and two star
- 5 of 146(3.4%)
- Texas median
- 1.0%
The first three are Google’s own figures for Home Quality Solutions Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 138 | 95% | |
|---|---|---|---|
| 4 | 2 | 1% | |
| 3 | 1 | 1% | |
| 2 | 1 | 1% | |
| 1 | 4 | 3% |
About typical — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for Home Quality Solutions Roofing, most recent first.
- 2 out of 5hugo daniel andradeEdited 5 months ago
They say they guarantee their work just to sell Everything was great great communication until I call back after A couple of years of thejob was done so they will explain to me. Why is my roof leaking Like they won’t care, they won’t answer my calls or call me back or answer my text messages
Reply from the business
Thank you so much Mr. Hugo for your review
- 1 out of 5Carlos Meloa year ago
This is a fraudulent company. They offered me a remodeling of the interior of my house and the work was not professional at all, they left it unfinished, everything was done with poor quality materials. When I called to complain, no one answered. When I looked for their office, it does not exist, the address is an apartment building.
- 1 out of 5ToroTaxes Dallasa year ago
I'm still getting over the fact that my work, which started in April 2024, is finally ending.
- 1 out of 5Dee chhabra2 years ago
DO NOT USE THESE GUYS!! Please be careful.. All these guys want is to do the least amount of work and take all the insurance money. when asked for itemize list of what they would do, they refused to tell us just wanted to keep the whole check that came from the insurance. When we decided we did not want to use them, They sued us. They did all of this thing to an older lady, taking full advantage of her. She had no idea what they made her sign.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- insurance claim assistance34
- gutters7
- hail damage3
- kind staff3
- sheetrock repair2
- interior structural repairs2
- home quality solutions2
- new roof2
- clear explanations2
- siding2
Other reviews we hold
14 more of the 135 reviews we hold text for, most recent first. We do not hold every review Google has.
- 4 out of 5BAD REVIEW REMOV & 5STAR SELLR15 hours ago
I write positive review
- 5 out of 5Mary Haro2 months ago
Great Service! Easy to work with!! Highly recommend!! Excellent customer service!!
- 5 out of 5Juan Gutierrez7 months ago
Excellent service good quality and workmanship
Reply from the business
Thank you very much for your review! 🙌 We’re glad to hear you were satisfied with our service, quality, and workmanship. At Home Quality Solutions, we take pride in delivering professional and reliable results. We truly appreciate your trust and look forward to helping you again in the future!
- 5 out of 5Octavio Martinez7 months ago
Excellent service.they help me with the insurance process
Reply from the business
Thank you so much, Octavio, for taking the time to share your feedback. We're glad to hear we were able to help you with your insurance claim. Our goal is always to support and guide our clients to make everything as clear and simple as possible. We're here to help if you need anything in the future. Thank you for choosing Home Quality Solutions!
- 5 out of 5Concha Gutierrez9 months ago
I highly recommend this company. They truly deliver on their promises. Three other companies had tried to help me, but they were never able to and then disappeared. This company is professional and honest, maintaining high quality and providing excellent service. We are very grateful to them. Thank you for everything.
Reply from the business
Thank you so much for your kind words and for trusting us! 🙌 We're delighted to know that we were able to deliver on our promises and provide you with the attention and quality you deserve. Our commitment is always to help each client with honesty, responsibility, and professional service from start to finish. Thank you for recommending us and for allowing us to be a part of your project! 💪🏠 — The Home Quality Solutions Team
- 5 out of 5Christian Garcia10 months ago
Great service and i highly recommend they worked well and with high quality and they file the claim and help us with the claim process with the insurance company.
Reply from the business
Thank you so much, Christian! We’re glad to hear you had a great experience with our team. Our goal is always to make the claim process easy and stress-free while delivering top-quality work. We truly appreciate your trust and recommendation! The HQS Contractors Team
- 5 out of 5Darlin Rene Meza Mejia10 months ago
Excellent construction and remodeling company. I highly recommend them.
Reply from the business
Thank you so much for your review
- 5 out of 5Sophia Aguilara year ago
I had an excellent experience with Home Quality Solutions, but what surprised me most was their transparency and patience in explaining the entire process. I'm not an expert on roofs or insurance, and from the very beginning, I felt …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for taking the time to share your experience. We are delighted to know that you felt supported and informed every step of the way. At Home Quality Solutions, we believe that transparency, patience, and ethical conduct are fundamental to providing quality service. Comments like yours motivate us to continue working with dedication and commitment. Thank you for trusting us and for your 100% recommendation!
- 5 out of 5Juan Calvoa year ago
My name is Juan Calvo, and I want to thank Home Quality Solutions for their excellent work. They delivered exactly what they promised, arrived on time, worked quickly, and left everything spotless. What I appreciate most is that I didn't …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for taking the time to share your experience with us. We're delighted to know that we met your expectations and that you felt supported throughout the entire process. For us, punctuality, cleanliness, and clear communication are fundamental, and knowing that you noticed this motivates us to continue working with the same commitment. We appreciate your trust in Home Quality Solutions, and your recommendation means a great deal to our entire team. We are at your service for any future needs!
- 5 out of 5Tom Olivera year ago
My roofing expert from Home Quality Solutions, Christian Castillo, provided outstanding service before, during and after the roof installation. He provided servant leadership during the claim and inspection process, the scheduling of the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much Mr.Thomas for your thoughtful review! We're thrilled to hear that Christian Castillo delivered exceptional service throughout the entire process. At Home Quality Solutions, we take pride in guiding our clients every step of the way — from the insurance claim to the final inspection — and it’s great to know Christian’s leadership and follow-through made a difference. We truly appreciate your trust in HQS and look forward to serving you again in the future!
- 5 out of 5Diego Mejiaa year ago
Excellent service
Reply from the business
Thank you so much Diego for your review, we are very happy to recommend you
- 5 out of 5Eric Garcia Rodrigueza year ago
I had an excellent experience with Quality Home Solutions! From the initial consultation to the final installation, their team was professional, knowledgeable, and courteous. They took the time to explain all my options and delivered exactly what was promised—on time and within budget. The quality of their work is top-notch, and I’m extremely satisfied with the results. I highly recommend them to anyone looking for reliable and skilled home improvement services.
Reply from the business
Thank you so much Mr. Eric for your thoughtful review! We're thrilled to hear that you had an excellent experience with us from start to finish. Our team takes great pride in delivering quality work with transparency and professionalism, and it means a lot to know we met your expectations. Your recommendation is truly appreciated!
- 5 out of 5Luis Tamayoa year ago
Straightforward, honest, and clear. We had a great experience, starting with good communication. Provided a clear estimate for the roof work and we were able to compare to others who wanted to charge more. The team handled everything, demonstrating efficiency. Would call on again for other work.
Reply from the business
Thank you so much Mr. Tamayo for your kind words! We’re thrilled to hear that you had a great experience with our team. Clear communication, transparency, and efficiency are at the core of what we do, and it means a lot to know that it made a difference for you. We truly appreciate your trust and look forward to helping you with any future projects!
- 5 out of 5Patricia Liliana year ago
Excellent service! From the first contact to the completion of the job, the Home Quality Solutions team was professional, punctual, and very attentive to every detail. They helped me understand the entire process, worked directly with my insurance company, and left my roof looking brand new. They also made sure to clean everything thoroughly afterward. It's clear they truly care about quality and customer satisfaction. 100% recommended!
Reply from the business
Thank you so much for your feedback! We're delighted to hear that your experience with Home Quality Solutions was excellent from start to finish. We strive to provide professional, clear, and hassle-free service, especially when working with insurance companies. Knowing that we met your expectations and that you were satisfied with the roofing results and the final cleanup motivates us to continue giving our best. Thank you for recommending us and trusting us.
What Home Quality Solutions Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…roofing solutions backed by guaranteed workmanship, flexible financing, and…”
Free estimates
“…Se habla español. Get Your Free Estimate A+ Rating on BBB Highest rating on…”
Mentions the BBB
“…Get Your Free Estimate A+ Rating on BBB Highest rating on the Better…”
Family owned
“…job is too small or too large for our family-owned business to handle!. Fence Protect…”
Other roofers in Dallas
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Blue Hammer Roofingroof replacement, insurance claim assistance, project management4.91,305 ratings2.9% one and two star(469) 564-8357 | 4.9 | 1,305 | 2.9%38 of 1,305 | (469) 564-8357 |
| KPost Roofing & Waterproofingroof replacement, insurance claim assistance, polite staff4.9857 ratings2.3% one and two star(972) 910-8777 | 4.9 | 857 | 2.3%20 of 857 | (972) 910-8777 |
| T Rock Roofing & Contractingroof replacement, thorough inspection, answering questions4.9801 ratings2.5% one and two star(469) 931-9867 | 4.9 | 801 | 2.5%20 of 801 | (469) 931-9867 |
| New View Roofinginsurance claim assistance, thoroughness, answering questions4.9694 ratings3.6% one and two star(469) 966-1196 | 4.9 | 694 | 3.6%25 of 694 | (469) 966-1196 |
| Bold Roofing - DFW's Best Roofing Contractorroof replacement, insurance claim assistance, inspection4.7620 ratings6.5% one and two star(972) 380-9300 | 4.7 | 620 | 6.5%40 of 620 | (972) 380-9300 |
| Arrington Roofingthorough inspection, courteous staff, competitive pricing4.9356 ratings1.1% one and two star(214) 774-1972 | 4.9 | 356 | 1.1%4 of 356 | (214) 774-1972 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 146 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 147, of which 135 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.