Arrington Roofing

All 3 of the one and two-star reviews we hold for Arrington Roofing, most recent first.

• 1 out of 5Junior Garcia8 months ago

  One of their vehicles almost hit me!

  Reply from the business

  Hi Junior, Thank you for letting us know about this. We’re really sorry to hear you had a scary moment with a vehicle you believe was ours. Even though this isn’t a review of our services, we absolutely want everyone in our community to feel safe around our team. If you’re open to it, we’d really appreciate a little more info so we can look into what happened. You can reach us 9am-6pm Monday-Friday by phone at 214-698-8443 or by email at info@arringtonroofing.com. Thanks again for taking the time to share this—we appreciate it and want to make sure something like this doesn’t happen again.

• 1 out of 5Susan Claycombe8 months ago

  We hired Arrington Roofing to make repairs specifically to prevent a roof leak, and we also paid them to replace 2 skylights. The skylights whistled for months, and despite calling regularly to get the issue resolved, we never received a response until I finally posted a Google review. Fast-forward a little over a year, and we ended up with the exact problem we were trying to avoid—a roof leak in the area they supposedly repaired. The leak ran down into the wall and into the flooring of the room we were originally concerned about, causing significant damage and expenses 4x the cost of the original work. To make matters worse, we had another roofer inspect the area. He told us he could not see any evidence that repairs had ever been done. Our experience with Arrington Roofing has been extremely disappointing. Lack of communication, poor workmanship, and ultimately a failed repair that resulted in major damage. I cannot recommend them.

  Reply from the business

  Hi Susan, we regret that we could not come to an understanding on this project. We are sorry for the lack of communication earlier on when the skylights were whistling and we take full responsibility for the lapse in our typically stellar customer service. We are not perfect and we are very regretful when we fail to maintain our high standard for ourselves. In regards to the leak- We understand another roofer claims that no work was performed, but we have evidence and photos that show otherwise. Our management sent those photos to your husband. As I mentioned we are not perfect, but we would never take payment and not perform work. We always send a notice along with our labor warranty that roofs need to be maintained. The design of the roof in this area and the presence of a water diverter on the gutters made matters worse as it allowed debris to pile up at a rapid rate. Shingle roofs are water shedders, not water proofers, it is imperative water can flow off of a roof, otherwise it will not function correctly. There are many pictures of huge mounds of debris on the roof and places where the damming was so bad that it actually rotted out the siding due to the debris holding water. Unfortunately, this leak was a result of a lack of maintenance and poor structural design, and we hold the view that our repair functioned as intended. We understand you cut back or completely removed the tree over the house that was causing this issue. You also made it clear that you have someone to continually clean out your gutters, so you understand the importance of maintenance- however when we were there in September of this year, feet of debris were present on the roof. Overall, we were not perfect in our dealings with you, we should have communicated better early on in the dealings with the skylight, however the integrity of our repairs were sound and the importance of roof maintenance was communicated in writing through our warranty package. Thank you for your honest feedback

• 1 out of 5Matthew Brown2 years ago

  I'm not sure what happened. They were quick to come look at my issue, quick to give me an estimate. But now it's been 13 days since I accepted their bid and they have just ghosted me.

  Reply from the business

  Hello Matthew, I apologize that you are having this experience with us, We will resolve any issues and prevent this from happening again. We would love to help you with your roofing needs.

• thorough inspection23
• courteous staff18
• competitive pricing16
• warranty14
• estimates9
• flat roof repair8
• flashing repair3
• punctual crew3
• decking replacement2
• leak detection2

14 more of the 301 reviews we hold text for, most recent first. We do not hold every review Google has.

• 4 out of 5BAD REVIEW REMOV & 5STAR SELLR15 hours ago

  I write positive review

• 5 out of 5John Aa week ago

  Very professional team from Randy surveying and quoting to the install team!

  Reply from the business

  Thank you, John! We're glad Randy and the team made the process smooth from the survey through the install. We appreciate you taking the time to share this, and we're here if you ever need us again for attic venting, roof repairs, or any other roofing needs.

• 5 out of 5Michael Matthews2 weeks ago

  Randy and his crew did a great job with the roofing job on my 100 year old home. I would definitely recommend them !

  Reply from the business

  Thank you so much for your recommendation! It was a pleasure replacing the roof on your 100-year-old home in Dallas County. We appreciate you trusting Randy and our crew with such an important project. If you ever need anything in the future, we're always here to help. Thank you for your support!

• 5 out of 5Jade Barnes2 weeks ago

  Jason Rose was fantastic in getting us a prompt quote. We are grateful for his thoroughness and thoughtfulness in explaining our options. Especially appreciated having photos and a report to reference as we were making decisions!

  Reply from the business

  Jade, thank you for the kind words! We're so glad Jason was able to get you a quick, thorough quote and that the photos and report helped make the decision-making process easier. We appreciate you taking the time to share this!

• 5 out of 5hasan merchant2 weeks ago

  Got new roof. Arrington Roofing are very professional. Randy explained the whole procedure before starting the job. I got more than I expected. Will give them more than 5 stars.

  Reply from the business

  Thank you so much for your kind words and for trusting Arrington Roofing with your new roof in Dallas County! We're thrilled to hear that Randy took the time to explain the entire process and that we exceeded your expectations. Your recommendation and generous support mean the world to our team. If you ever need anything in the future, we're always here to help. Thank you again for choosing Arrington Roofing!

• 5 out of 5Estee Jaacovia month ago

  I had Arrington Roofing over to inspect my roof after we noticed a leak during the last rain storm. The guys were so polite and friendly. They did a thorough inspection of my roof and all the attic spaces and gave me a few different options …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Estee, thank you so much for your kind words. We are thrilled to hear that our team was friendly and provided you with several options for your roof repair in Collin County. We look forward to maintaining your roof through our Overhead Care Club. Thank you for being apart of the Arrington Family!

• 5 out of 5Kathy Na month ago

  I called Arrington Roofing due to a roof leak (roof was installed years ago before we found Arrington). Reese very thoroughly inspected our entire roof and in our attic. He found the leak and repaired it. He gave me a report on our …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for taking the time to share your experience! We're glad Reese was able to identify the source of the leak and provide a thorough inspection of both your roof and attic. We believe in being transparent, honest, and educating homeowners about the condition of their roofs, so it's great to hear that the report and information he provided were helpful. We truly appreciate your kind words about Reese's professionalism and knowledge, and we're grateful for your recommendation. Thank you for choosing Arrington Roofing!

• 5 out of 5timm wrighta month ago

  Always fast reliable service when I need them.

  Reply from the business

  Thanks, Timm! Fast and reliable is exactly what we aim for — especially with storm damage and an active leak. Glad we could get your Dallas roof repair taken care of quickly. We appreciate you calling on us every time.

• 5 out of 5Mark Krogmana month ago

  Arrington replaced our roof with GAF Timberline HDZ shingles, they re-flashed the skylights and replaced them as well as the power vents, and all of the vent stacks and vent covers. Painted everything to match. They replaced several areas of damaged decking. We were very pleased with the results, and how well they communicated and cleaned up after they were done. They tarped all of the areas to prevent damage to my plants and pool. I would definitely recommend them to anyone needing a professional roofing company.

  Reply from the business

  Thanks for the kind words, Mark! We're glad the new roof, skylight re-flashing, and vent work came out the way you hoped for your Southlake home. The crew took extra care to protect your pool and landscaping along the way, and cleanup and clear communication are things we take seriously on every job, so it's great to hear that came through. Thanks for trusting us with your home. Enjoy the new roof!

• 5 out of 5Mark Delangea month ago

  We are completely satisfied with the professionalism, integrity, and quality of work provided by Jason, Ricky, Edgar, and the entire Arrington Roofing team. Jason began assisting us with our roof issues back in April, and from the very beginning, he earned our complete trust. Our situation started when a home inspection, completed as part of preparing our home to be listed for sale, identified manufacturing defects in the roof that had been installed in 2022 after hail damage. Jason immediately took charge and guided us through the process of contacting the shingle manufacturer and submitting a claim. When we encountered delays in communication with the manufacturer, Jason was diligent, proactive, and consistently pushed the process forward. There were no delays on Jason’s part or Arrington Roofing’s part. Once the claim was approved, Jason again helped expedite the process through to our receipt of payment for the roof replacement. His involvement throughout the entire process reinforced our belief that Arrington Roofing was the right choice. During the early stage of the roof replacement, Ricky, the crew lead, provided drone photos and clearly explained that the roof decking also had serious issues, largely due to previous workmanship and materials. Jason walked us through our options in detail, and we chose to completely replace the decking so the new roof would have the proper foundation and be replaced correctly. Ricky explained the important details that ensured the new decking would be properly installed. Because of the decking replacement, the job took an extra day, and the crew worked long hours in the Texas summer heat to complete the project. Ricky kept me updated throughout the process, and I really appreciated his attention to detail, communication, and obvious personal pride in the work. He treated our home as if it were his own. One example that stood out occurred when the supplier delivered the incorrect color shingles. Ricky noticed right away

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for taking the time to share such a thoughtful and detailed review. We truly appreciate your trust throughout what turned into a much more involved process than anyone expected. We're especially grateful for your kind words about Jason, Ricky, and Edgar. Jason's persistence in advocating for you with the manufacturer, Ricky's attention to detail and commitment to doing the job the right way, and Edgar's dedication to quality assurance are exactly the values we strive to bring to every project. We'll be sure to share your feedback with each of them and the entire crew—they'll be honored to know their hard work made such a positive impact in the Collin County area. Replacing the roof decking was an important decision, and we're glad we could walk you through your options and provide a roofing system built on a solid foundation. Thank you as well for recognizing the team's communication, craftsmanship, and commitment to resolving challenges, like the shingle color mix-up, without compromising quality or schedule. It was a privilege to earn your trust and help prepare your home for its next chapter. Thank you again for choosing Arrington Roofing and for recommending us. If you ever need anything in the future, we're always here to help.

• 5 out of 5Kara Heidenreicha month ago

  Reese and his team at Arrington were fantastic to work with. Extremely communicative, project completed in time frame promised, quality work and reasonable pricing. Highly recommend!

  Reply from the business

  Thank you for your kind words Kara, we love to hear our team did such a great job on your flat roof replacement in Dallas! We hope to work with you again on your next property.

• 5 out of 5Becky Williams2 months ago

  The guys who came out to inspect my roof were just amazing!! They was so very helpful polite and knowledgeable. I appreciate their time, and professionalism.The guys names were Melford Park and Tristan

  Reply from the business

  Hey Becky! Thank you so much for the kind words and wonderful review! We’re thrilled to hear that Medford and Tristan provided such a positive experience during your roof inspection. We truly appreciate you taking the time to recognize their professionalism, knowledge, and helpful attitude. We’ll be sure to share your feedback with them — it will mean a lot to them both. Thank you again for trusting us with your home!

• 5 out of 5Meijoo Aw3 months ago

  Arrington Roofing installed our new roof years ago with Class 4 impact-resistant shingles. We are glad that this material has held up well after the recent hailstorm in our area and no damage was found. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your kind words and continued trust in Arrington Roofing! We’re thrilled to hear your Class 4 impact-resistant shingles performed so well through the recent hailstorm and that your roof came through without damage. That’s exactly the level of protection and peace of mind we want for our customers. We also appreciate your recognition of Randy’s helpful and professional service over the years. We’ll be sure to share your feedback with him and the team. Thank you again for your recommendation and for choosing Arrington Roofing!

• 5 out of 5Linda T3 months ago

  I chose Arrington after interviewing 4 other roofing companies because Cameron Mills from Arrington had the most knowledge and did the most thorough examination of my roof and attic and made suggestions that would improve the ventilation. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We're so thankful for your fantastic review and the high rating, Linda! 😊 It's incredibly rewarding to see your satisfaction with our service. We're here anytime you need us in the future. Wishing you all the best! …

Hail-damaged roof completely replaced in Cresson, TX with IKO Nordic Class 4 impact-resistant shingles built for severe Texas weather. This full reroof covered the main home, garage, water house, and gazebo, bringing every structure on the property back to matching, long-lasting coverage. The storm-damaged gazebo also received a full structural rebuild and repaint, and gutters were replaced to keep water moving away from the home. This was an insurance-covered hail claim handled from inspection through completion. If your roof has been through a recent storm, it may be worth a closer look. Insurance-covered roof replacements start with a free inspection.1 day agoLearn more

• Insured

  “…Is Arrington Roofing insured, and certified for roofing in…”

• Warranty offered

  “…In addition to the manufacturer’s warranty on materials, we offer a labor…”

• States a founding year

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• Financing available

  “…Roofing Residential Roofing Roof Financing Available More Schedule Today ')"> (214)…”

• 24/7 emergency call-out

  “…"> ')"> ')"> ')"> (214) 698-8443 24/7 Emergency Service Commercial Roofing…”

• Family owned

  “…As a family-owned and operated business, we specialize…”

Their site also states: states years in business.