His and Hers Construction

8 of the 35 one and two-star reviews we hold, most recent first.

• 1 out of 5Thomas2 months ago

  Completed the job, took my insurance money (including some that wasn't there's) and disappeared. Left several messages for Richie who is supposedly the manager. Nor response, no call back. It's sad because the field and production team were very nice. Poor management.

• 1 out of 5Lauren M8 months ago

  Do not use this company. They replaced my roof and left the dryer vent duct disconnected from the exterior vent- this led to lint and hot air blowing directly into the attic. We later discovered this and were told this is a serious fire hazard- absolutely negligent on the part of His and Hers. We told them about it and they sent an employee to assess it; he immediately identified that it was a significant safety hazard and that it should be fixed immediately and never should have passed the final inspection. Later a supervisor called and informed us that they refused to do anything to remedy the situation and only made excuses (“we subcontract to different teams so we’re not able to back charge them to fix it,” “most dryer vents don’t vent through the roof so the installers probably didn’t notice it or know how to do it properly,” “we’re confident it wasn’t intentional, just overlooked,” etc.), but were adamant they would not do anything to fix it. Absolutely ridiculous way to operate a business and it’s so concerning that consumers entrust (who they believe to be) professionals to leave the project they complete in a correct and safe condition, yet projects are left as a hazard. Additionally, it has been 2 years since our roof was replaced and we are still finding roofing nails in our yard- our entire property was littered with them after the roof was completed and they ended up in our car tires, feet, and lawn equipment. Also, soon after our roof was replaced, we noticed that rain was pouring in between the roof and gutters. We had a gutter company come out and told us that when the roof was replaced it was not properly reconnected to the gutters, so we had to pay to have them fixed. Horrible experience with this company and I would avoid them at all costs. We also will be reporting them to the BBB.

• 1 out of 5Joe Robinson10 months ago

  This is a very poor company to work with. We started with them almost a year ago and they just replaced our roof last month. They have not done all of the work they said they would do. I have the final check for them but they don't get it until all of the work they said they would do is finished.

• 1 out of 5Leonardo MercerEdited 10 months ago

  They mishandled my insurance claim following hurricane Milton. I'm currently in the process of now spending my own money to find an honest contractor to redo sections of my roof and actually include my tool shed. Their communication is not good at all, I never received a statement of work/itemized bill after they took the entire 22k insurance check to fix the roof of a house that is less than 2600 sqft. They also did a horrible job communicating with other contractors to coordinate, leaving my solar panels off of my house for an entire month. To make matters worse, after my repeated attempts to reach out for any clarity in regards to the scope of work and getting false confirmations that they were working on it, they actually had the nerve to try to bill me $180 for three sheets of plywood when they only used one among the old rotted wood and left the rest in sitting in my yard. What about the 22k check that y'all took? Can y'all justify any of this? Save yourself the issues and work with more organized and trustworthy people. I won't make that mistake anymore. 10/25 update: At this point this shady company has been kicking the can down the road every time I reach out for them to honor their warranty for the shoddy work that they sent some cheap crew off of the streets to manage for 22k. Their terrible work caused thousands of dollars in additional damages to my home and damn near sent my asthmatic child to the emergency room. Their attempt to make it right came in sending a ridiculous itemized statement of work that a 5 yr old could have done a better job at putting together that explains NOTHING. Sent another terrible crew to repair the gaps that they left in my roof along with the skylights/exhaust vents that they never reconnected..and these idiots used PACKING TAPE to secure them..yes packing tape. On top of it all, I have never seen something so shady as to getting a 2 yr warranty..which it seems like they are trying to run out the clock on rather than actua

  Google cut this review short. The full text is on their Google profile.

• 2 out of 5Jeremy Malisse10 months ago

  Using some AI bullcrap to answer the phone but the AI misunderstood my request and added me to their DNC list. Let's see if that gets fixed or not...

  Reply from the business

  Hi Jeremy, thanks for sharing your feedback. We’re sorry to hear about your experience with our AI answering system and that it may have misunderstood your request. That’s definitely not the experience we want for our customers. Please reach out to us directly at help@hhroofs.com , and we’ll make sure this is corrected right away. We truly appreciate you bringing this to our attention and giving us the chance to improve. – His and Hers Roofing Team

• 1 out of 5Edgar Rosalesa year ago

  Terrible company, avoid them at all cost. First of all they refuse to tell you what material they use (probably the cheapest) This company in Florida is a scam. they misleaded my mom in Apopka and straight up lied about the claim saying there was hail damage and they said it was a lie but they just wanted to get the most money possible from the insurance. This has caused us to have to be waiting for over a year to get the roof done and months and months trying to get our money from them because they refuse to cancel and give us the money that the claim company already gave them. Greedy and evasive. avoid them

• 2 out of 5Austin Rodrigueza year ago

  They didn’t finish the job. They said 100% of the roof would be replaced. Now i still have a hole on a part of my roof. They care more about the money than customer satisfaction. Go elsewhere.

  Reply from the business

  Unfortunately as we stated before your soffit is not apart of your roof. It had damage prior to His and Hers starting any work. Your roof has passed final inspection. Thank you for your continued loyalty, His and Hers team!

• 2 out of 5c pa year ago

  These people came to my house to help me with a roof claim and behaved very professionally, helping me with a claim through my insurance. At first, they presented an amount and then changed it. One day, an inspector from my insurance showed up at my house with no knowledge of roofing or my house and denied my claim. When I called His & Hers Roofing to inform them of the denial, they told me they were supposed to be there with the inspector, but they weren't. They told me they would request a different date, but nothing. Then, because of the denial, they told me they had an attorney to appeal the decision. That appeal lasted two or three years! In the end, they did replace my roof. They only told me it would be in April 2025, but with no date or prior notification. One day they simply showed up at 6:30 a.m. on the roof of my house to fix it. At noon, someone called me to ask if the technicians were working there. I answered yes and told them no one had notified me or anything, and the girl just hung up. They fixed my roof in one day, but they left the large dumpster in the driveway for about five more days. Then, a week later, a random guy came by to do an inspection, but again, NO ONE notified me. This company needs better communication with its customers.

• roof replacement234
• informative staff143
• new roof53
• insurance claim assistance50
• helpfulness32
• free inspection13
• efficient crew11
• quick roof replacement4
• professional workers4
• his and hers roofing2

14 more of the 476 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5brooklyn2 months ago

  His and Hers replaced my mom’s roof in Deltona about a month ago and my mom was so happy and actually heart warmed by the workers and the great care they did to make sure everything was covered and organized when they left for the night. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Romeo Santos5 months ago

  His and Hers were great installing our roof.They were timely, and very professional.The guys did a great job.

• 5 out of 5Ronnika Fountain5 months ago

  This roofing company did a good job fixing my mother’s roof. The crew worked efficiently, showed up on time, and treated my mother’s home with care and respect. It gave our family peace of mind knowing her roof was fixed properly.

• 5 out of 5Timika Fountain-Coney5 months ago

  His and Hers roofing did a good job with my new roof. Though we had to work through some insurance stuff they help push my case. They replaced old and damaged wood on the roof and cleaning up all the mess that they made. They are highly recommend!

• 5 out of 5Timika Coney5 months ago

  I just wanted to give my reviews to His & Hers roofing. I had a good experience from the start to finish. Had issues with the insurance company but they helped me through it and now I have a new roof.

• 5 out of 5Bernie and Judy Zuniga7 months ago

  Roof was done in a timely manner and it passed inspection on first visit. Thank you.

• 5 out of 5Gadiahwan Louis7 months ago

  This roofing company did an excellent job fixing my grandmother’s roof. They were respectful, patient, and very professional throughout the entire process. They took the time to explain the repairs clearly and made sure everything was done right. The crew worked efficiently, showed up on time, and treated my grandmother’s home with care and respect. The repair was done quickly, and the quality of the work was outstanding. It gave our family peace of mind knowing her roof was fixed properly.

• 4 out of 5Elda P7 months ago

  I recently had my roof replaced by His and Hers Roofing, and I couldn't be happier with the results. The staff was friendly, professional, and efficient from the first consultation to the last cleanup.

• 5 out of 5Elizabeth P7 months ago

  I had an excellent experience with this roofing company from start to finish. The team was professional, knowledgeable, and extremely responsive throughout the entire process. They took the time to explain my options, answered all of my questions, and provided a fair and transparent estimate.

• 5 out of 5Jennifer Beumer8 months ago

  Jarod Derkson was a pleasure to work with throughout our project. I can be particular and like to think I'm being treated right. His and Hers installed a new roof and it looks great. Any time I had a question , I'd call Jarod , If he didn't …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Judith KoehnkeEdited 9 months ago

  What a great team of people to work with. So much help and efficiency. Am anxious for our continued business and thank you His and Hers roofing. Will spread the word about your thouroghness I also want to mention working with Richie, he was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your kind words! We are thrilled to hear about your positive experience with us.

• 5 out of 5Mirta Torres9 months ago

  Great job replacing my roof. Richie was very professional and kept me informed with the entire process.

• 5 out of 5Jessica Roseboom9 months ago

  We've had an excellent experience with H&H. The roof was expertly installed. Communication is solid: they explain the process to you every step of the way. They even helped us protect our roof by tarping it until it was ready to be replaced. Absolutely would recommend His & Hers to anyone needing roof repairs or installation!

• 5 out of 5Joy Pagunsan9 months ago

  I just wanted to give my reviews to His&hers roofing. We had a good experience from the start to finish. Our roof was replaced at the exact time that they scheduled and everything went well. I can recommend them for any roof work

• License number shown

  “….com Illinois Lic# 104-017966 - Florida Lic# CCC1332779 Get Your Roof Inspection Today!…”

• States years in business

  “…EXPERIENCED ROOFING CONTRACTORS FOR OVER 35 YEARS His & Hers Roofing is the ONLY…”

• Free estimates

  “…your roof, call us today for a FREE ESTIMATE and special discounts for your…”

Their site also states: warranty offered.