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Roof Warden

Roofing contractor

HD Roofing and Repairs

12131 Pecan St, Austin, TX 78727

Google average
4.9
Ratings counted
336
One and two star
5 of 336(1.5%)
Texas median
1.0%

The first three are Google’s own figures for HD Roofing and Repairs, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.

Rating breakdown

4.9
336 ratings
Google’s profile shows 335
How the 336 ratings break down, from five stars to one
5
31995%
4
113%
3
10%
2
10%
1
41%
1.5%of these 336 ratings are one or two stars (5)

About typical — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 4 of the one and two-star reviews we hold for HD Roofing and Repairs, most recent first.

  • 2 out of 5Nathan Patterson2 years ago

    Friendly people and all, but my problem got worse.

    Reply from the business

    Thank you for your feedback, Nathan. We apologize for any inconvenience you may have experienced. We would like to address your concerns and find a solution for you. Please reach out to our customer service team at your earliest convenience so we can assist you further.

  • 1 out of 5Chad Miller4 years ago

    HD Roofing and Repairs were out door-to-door soliciting, and blatantly ignored my "No Soliciting" sign. When I pointed it out, they got rude, as if I had interrupted THEIR work day instead of the other way around. I wouldn't do business with anyone with so little respect for the public. Would you?

    Reply from the business

    We sincerely apologize for your experience, Chad. Respecting community preferences is crucial to us. Your feedback will guide our team in improving our approach to ensure greater respect and professionalism in the future. Thank you for sharing.

  • 1 out of 5Jeff Frank4 years ago

    These people started making noise at 6:40am, and showed zero respect to the neighborhood.

    Reply from the business

    Hi Jeff, I’m sincerely sorry that we brought any inconvenience to your neighborhood yesterday; it was not done deliberately. Our crews are scheduled to start at 7 AM, and I apologize if there was unnecessary noise before then. Install days for Roof Replacements are considered constructions zones and inadvertently come with some disruption and noise. Without obligation, I would like to extend you an offer for a free inspection and roof tune-up, in hopes to change your opinion of our company. If there are any other details about your experience you would like to further inform us about, please let me know. I’ll put my email down below. Owner/CEO: Don@HDRoofingandRepairs.com Office Manager: Halie@HDRoofingandRepairs.com Office Number: 512-458-6800

  • 1 out of 5William Whitten5 years ago

    Got paint all over shingles around pipe and vents and refused to clean and correct. Also left a lot of nails and trash also lot of tar on driveway.

    Reply from the business

    We always aim to deliver a great experience, and we are sorry to hear when we don't meet expectations. Thanks for taking the time to bring this to our attention. We noticed that you gave us a review on all platforms, we will use this feedback to make us better and to ensure this doesn't happen again. Sincerely, Don

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • roof replacement103
  • insurance claim assistance37
  • initial inspection29
  • responsive staff16
  • hail damage repair13
  • gutter repair11
  • tile roof repair6
  • timely repairs6
  • flat roof repair4
  • fascia replacement4

Other reviews we hold

14 more of the 309 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Zhi Fana week ago

    We had Alex team from HD Roofing to replace an old roof. He is responsive, good communication. We have a few rot deck boards. His team replaced them professionally. We are happy they finished the job within 2 days.

    Reply from the business

    Thank you so much for your wonderful review! We’re glad to hear that you were happy with Alex and the HD Roofing team. We take pride in providing clear communication, professional workmanship, and getting the job done efficiently. We’re especially happy we could take care of the rotted deck boards and complete your new roof within two days. We truly appreciate your trust in HD Roofing and Repairs.

  • 5 out of 5David Oa week ago

    HD and Isiah were a huge help. Quickly went out to check the location multiple times to confirm scope, and provided a great price.

    Reply from the business

    Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. We're glad Isiah and the HD Roofing team could respond quickly, thoroughly inspect the property, and provide a fair, competitive price. Delivering honest service, clear communication, and quality workmanship is what we strive for every day. Thank you for trusting HD Roofing & Repairs.

  • 5 out of 5Angel Rubio3 weeks ago

    Alex from HD Roofing and Repairs was great! Scheduled a same day inspection and was able to identify a hidden problems in our roof we didn’t even know about! Very informative and educated us on the problems and solutions we should go about …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you Angel for take thing time to leave us a 5- star review. We are glad to hear that Alex was able to identify your roof leak issues and find a solution quickly. We look forward to continuing to provide you with our fast roof repair services in the future.

  • 5 out of 5Cody Hartford4 weeks ago

    Adam helped us get new vents which were warped and causing leaks in our bathroom. He was quick and straight to the point which I appreciated. Rained a few times since and haven’t had any issues. Better than the few other companies I tried reaching out to before them

    Reply from the business

    Hi Cody, Thank you for taking the time to share you experience with Adam and HD Roofing. Glad to hear that our roof repair service held up with all this rain we recently received. We look forward to the opportunity to work with you again in the future.

  • 5 out of 5Christine Pribilski4 weeks ago

    Alex and Isiah were so helpful in advising us on our hood vent situation. They responded to our inquiry fast, were very thorough in recommending our options and even did a quick inspection. I highly recommend!

    Reply from the business

    Thank you for taking the time to share your experience. We try our best to be quick in times of need. Happy to hear Alex and Isiah were able to provide you with a through roof and property inspection. Look forward to an opportunity to work with you in the future.

  • 5 out of 5Matt Beltza month ago

    The guys at HD were quick to get back to me when I reached out and just as quick to come look at our roof and give estimates for the work needed. Very easy to work with.

    Reply from the business

    We're so grateful for your wonderful feedback, Matt! 😊 We're delighted that our team's responsiveness and prompt service met your expectations. Your trust in us is truly valued. Remember, we're just a call away whenever you need us! …

  • 5 out of 5Colin Ackmana month ago

    HD Roofing saved me thousands of dollars. While we were selling our house, the buyers brought in a roofer who advised a total replacement was needed, which was suspect as the roof had been replaced in 6 months prior. After insurance denied …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hello Colin! It’s so fulfilling to know we could be of assistance during such a crucial moment in your home selling journey. We're glad Nick was able to provide clarity and assurance on your roof’s quality. Your recommendation means a lot to us! Thank you for sharing your positive experience!

  • 5 out of 5Jamee Stimsona month ago

    We had a leak after a storm with extremely heavy rains so we called HD Roofing to do an inspection. They responded almost immediately and were very easy to schedule a convenient time. Adam came and did a very thorough inspection, taking …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for your amazing feedback! It's fantastic to know that our team's thorough inspection and honest approach left such a positive impression. We are grateful for your trust and your high recommendation means the world to us. 🏠 We're always here if you need us! …

  • 5 out of 5Sonia GreenEdited a month ago

    Very professional company. They came to look at our roof within the hour and fixed it on the spot. I highly recommend this company.

    Reply from the business

    Thank you so much for your kind words and recommendation! We truly appreciate you taking the time to share your experience. Providing prompt, reliable service is something we take great pride in, and we're glad we could get to your home quickly and resolve the issue on the spot. Thank you for trusting HD Roofing & Repairs—we're here whenever you need us and look forward to serving you again in the future!

  • 5 out of 5RLGa month ago

    If you're looking for an honest, reliable company for either roofing or gutters, I highly recommend HD Roofing and Repairs. Their customer service is exceptional, their pricing is fair, and it's even better knowing you're supporting a family-owned business. It's refreshing to work with a company that values honesty and takes pride in doing quality work. Alex initially came out to look at some concerns I had with my fascia. Instead of trying to sell me on unnecessary work, he was completely honest and explained that there was nothing structurally wrong and that making repairs wouldn't be worth the effort. During our conversation, I explained that my main concern was whether the fascia would support new gutters. Alex let me know that they also install gutters and provided a quote that was very competitive—right in line with my expectations and actually lower than the larger gutter companies I had already received estimates from. Joe came out to measure the house before the installation and was courteous, professional, and took the time to answer all of my questions. On installation day, Jonathan and his crew were outstanding. They were polite, efficient, respectful of my property, and completed the entire installation in under three hours. The new gutters look great!

    Reply from the business

    We truly appreciate your wonderful feedback! We're delighted to hear that our team could meet your expectations with both honesty and efficiency. Knowing you are pleased with the service and the new gutters really makes our day. Thank you for trusting us with your home improvements!

  • 5 out of 5Patrick Guha2 months ago

    Don and the entire HD Roofing team were incredibly helpful to me twice on my home! They very quickly helped replace a section of roof that was damaged by a downed tree. They also gave me a competitive price for a full roof replacement years later after a hail storm. They completed the work within a week of reaching out. I would highly recommend working with them!

    Reply from the business

    We genuinely appreciate your amazing review, Patrick! It's fantastic to hear that our quick assistance with both the roof repair and replacement made a difference for you. We're always here to provide dependable service whenever you might need us in the future. Thank you for recommending us!

  • 5 out of 5Pratik Pandey2 months ago

    Got our roofing done with Alex and HD Roofing team and it was a great experience. Would highly recommend going with HDRoofing. …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    We're so happy to know you had a great experience with Alex and our team! 😊 Making the insurance process smooth and beneficial for you is what we aim for. We truly appreciate your kind recommendation and are always here to help with any future roofing needs! …

  • 5 out of 5mike noonan2 months ago

    Got a full roof replacement and was blown away with the the whole process. Honestly you'd be making a major mistake and taking a big risk to go with anyone other than HD Roofing. …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Wow, Mike! We're so grateful for your detailed review and thrilled that our team, especially Michael, made the process smooth and stress-free for you. It's fantastic to hear how much you appreciated our commitment to quality and communication. If you ever need anything else, we’re just a call away. Thank you for trusting us with your roofing needs!

  • 5 out of 5Anne Guidry2 months ago

    It's sometimes hard to find a company willing to do smaller but important jobs. I reached out to HD Roofing and Alex came over the next day to give me a quote. Work started the day after and the quality and workmanship was outstanding. …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi Anne! Thank you so much for your wonderful feedback. We're delighted that Alex and our team were able to assist with your project efficiently. Knowing that you’re pleased with our service truly brightens our day. We're excited to help with any future needs you have!

The latest post from this business

Posted by HD Roofing and Repairs to their own Google profile 2 months ago. Their words, not ours.

A missing shingle or ceiling stain may look like a small problem, but the visible damage is not always where the leak started. Water can enter around lifted shingles, failed flashing, cracked pipe boots, exposed fasteners, damaged vents, or worn valleys—then travel beneath the roofing system before appearing inside the home. Replacing one shingle or sealing the ceiling stain will not fix the problem if the actual entry point is somewhere else. HD Roofing and Repairs traces the source of the leak and evaluates the surrounding roof for wind damage, broken seals, moisture exposure, and weakened materials. We then explain whether the roof needs a focused repair, additional monitoring, or a broader evaluation. We provide roof repair throughout Round Rock, including Brushy Creek, Behrens Ranch, Forest Creek, Teravista, Paloma Lake, and neighborhoods near Old Settlers Boulevard. Don’t wait for the next hard rain to show you whether the damage is spreading. Schedule a Round Rock roof repair inspection.Aug 2, 2026Learn more

What HD Roofing and Repairs says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…Business Trusted Contractor 🛡 Licensed & Insured Google Guaranteed…”

  • Insured

    “…Trusted Contractor 🛡 Licensed & Insured Google Guaranteed Locally Owned…”

  • Warranty offered

    “…🛡 Licensed & Insured Google Guaranteed Locally Owned Trusted by Austin…”

  • States years in business

    “…Areas Proudly Serving Central Texas For over 28 years, HD Roofing & Repairs has helped…”

  • States a founding year

    “…Dependable. Since 1997. Quality roofing and repairs for…”

  • Free estimates

    “…Insured · Austin Local Schedule Your Free Inspection 🏆 28+ Years Experience 👨‍👩‍👦…”

  • Financing available

    “…your insurance carrier, and offer financing options when needed. ⌂ 03 Professional…”

  • Family owned

    “…one roof at a time since 1997.” · Family Owned · Honest Communication · 326+…”

Other roofers in Austin

Ranked by how many ratings Google has counted.

Other roofers we list in Austin
Roofing contractor
Austin Roofing Company & Water Damage | WDRroof replacement, answering questions, insurance claim assistance5.01,480 ratings0.5% one and two star(512) 820-6505
LOA Construction and Austin Roofingroof replacement, answering questions, insurance claim assistance5.0989 ratings0.6% one and two star(512) 375-3654
Kidd Roofinginspection, answering questions, responsive staff4.9821 ratings1.8% one and two star(512) 671-7791
Ja-Mar Roofing & Sheet Metal - Austinmetal roof installation, inspection, gutter replacement4.9666 ratings1.5% one and two star(512) 441-8437
JP Exteriorswindow replacement, siding replacement, james hardie siding4.9619 ratings1.8% one and two star(512) 960-3191
Cool Roofs - Austinroof replacement, answering questions, thorough inspection5.0596 ratings0% one and two star(512) 980-1297

All roofers in Austin →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 336 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 335, of which 309 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.