Gold Ladder Roofing And Construction

All 2 of the one and two-star reviews we hold for Gold Ladder Roofing And Construction, most recent first.

• 1 out of 5tumbleweed4 months ago

  I agree with Minister 915. Paid thousands for sloppy work at best. Hired to replace patio roof , fix and repaint patio ceiling and roof maintenance. Left plaster on patio floor. Left trash and nails in my yard . Found aluminum flashing in the pool .He will say it's because of the wind. No it's because the kid was using a leaf blower toward my pool. Was suppose to scrap ALL paint from patio ceiling but didnt. Wont be surprise it paint chips in 2 months because I can see the paint lifted up now and its only been less than a week. I could go on but I dont think that's needed. Oh and all those 5 star review( red flag), are they even real? My fault for not looking up reviews.

  Reply from the business

  Hi there, our reviews are genuine and honest as the feedback you’ve shared. We take pride in the quality of work we are known for. If any part of your experience did not meet that standard, we want to make it right. We will be reaching out to address your concerns directly.

• 1 out of 5Minister 9152 years ago

  Worst roofing company in El Paso, I would not recommend this company to anyone. Very dirty and not customer friendly, stay away.

  Reply from the business

  We appreciate your feedback and apologize for any negative experience. We take your concerns very seriously. Our office has not received any complaints nor have there been any issues addressed other than this review today. We make cleaning our job sites top priority (before, during and after). No exceptions. We're committed to providing exceptional customer service and want to ensure that every customer receives satisfactory workmanship. We would love to have the opportunity to make this right. Please feel free to contact our office directly at 916-491-4609, so we may further assist you. Have a great day!

• thorough inspection4
• smooth process4
• prepared crew3
• responsive staff3
• insurance advocacy3
• leak in sky light2
• solar panels2
• honest company2
• new roof2
• clear explanations2

14 more of the 65 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Richard Hanson2 weeks ago

  Excellent communication. Excellent work, great people. After 20 years we finally found a roofer we can trust.

• 5 out of 5Terri2 months ago

  I’m so glad I found Gold Ladder Roofing and Construction. They were recommended to me by a friend and I was impressed with what a great job they did! They were incredibly knowledgeable and helpful and they explained everything to me in a …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5John Carter2 months ago

  Great service and a communicative team. This is especially important if you’re an out of state home owner! Completed my outdoor shed and replaced my skylights. This is after 2 companies proceeded to tell me that the roof was okay, and sky …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Bryan Rodriguez2 months ago

  I called Gold Ladder Roofing for a leak in my sky light. They came out diagnosed the problem gave me a good price. From communication to job completion eveything was very smooth and punctual.

• 5 out of 5Jen Carreon2 months ago

  Outstanding service. Eddie quickly replaced the damaged shingles and performed a thorough inspection to make sure there were no other issues. Honest, professional, and detail-oriented, highly recommend!

• 5 out of 5Jessica Valdez2 months ago

  This company has been great. They’re professional and knowledgeable. I highly recommend them for your roofing needs.

• 5 out of 5Vince Escarsega4 months ago

  Had a good experience, Edward is very attentive and detailed on his work, highly recommended!

• 5 out of 5Mindy Avalos4 months ago

  Edward and his team were great! Explained the whole process in detail and provided excellent service. My new roof looks perfect!! I highly recommend them and will be using them again in the future.

• 5 out of 5DM Garcia4 months ago

  Great Serivice, very timely, work was done professionally.

• 5 out of 5Samuel Lindsey4 months ago

  Eduardo and his team were extremely professional and quick! Transparent the whole way around the schedule, options and expectations. I highly recommend Golden Ladder Roofing and will be working with them again in the future.

  Reply from the business

  Hey there Mr. Lindsey. It was a pleasure servicing you. We hope your satisfied with your elastomeric roof coating!

• 5 out of 5Patricia Moreno4 months ago

  I was highly recommended to use this company and was not disappointed. Eddie was on top of everything and worked around my schedule. I wish all vendors were like him. He explained to me the issue with professionalism and efficiency.

  Reply from the business

  Hi Mrs. Moreno! We hope you and your family stay dry for many years to come! We’re glad to know you enjoyed our service experience.

• 5 out of 5Manuel5 months ago

  I had a great experience with Gold Ladder Roofing. Eddie and his crew did an excellent job on my roof repair and completed the work quickly without sacrificing quality. Their team was very responsive to any questions I had and kept me …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi sir. We are glad you were happy with our services. We make sure to take care of any referral sent by previous customers. Hope your tenants stay dry for years to come!

• 5 out of 5Emily Amrani5 months ago

  Edward is amazing! He was referred to us by a friend after he replaced her roof. He was very quick reaching out to us to come do an inspection and then fought our insurance company (and the adjuster) when they were giving us the run around. He is extremely knowledgeable about dealing with insurance. He makes sure the job is done properly and works within your budget.

  Reply from the business

  Your insurance never stood a chance! This one took time but you came out on top. We are glad to know you’re happy with our services.

• 5 out of 5Paulette Wilder6 months ago

  Fast and friendly

  Reply from the business

  Hi there! Don’t forget to reach out when the big monsoon season comes. Thank you Mrs. Wilder!

• Licensed

  “…Fully Licensed & Insured Emergency Repairs Top…”

Their site also states: insured, warranty offered.