Roofing contractor
Firehouse Roofing
2515 W SW Loop 323, Tyler, TX 75701
- Google average
- 5.0
- Ratings counted
- 81
- One and two star
- 0 of 81(0%)
- Texas median
- 1.0%
The first three are Google’s own figures for Firehouse Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 81 | 100% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Firehouse Roofing. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- thorough inspection9
- hail damage repair6
- new roof6
- seamless process5
- honest work4
- helpfulness3
- respectful crew2
- thorough explanation2
- trustworthy staff2
- job completion2
Other reviews we hold
14 more of the 80 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Jon Froomin11 months ago
Brad came out to inspect for attic sealing needs. After taking a look around he told me I was in good shape and did not need the service. Can be hard to find honest tradesmen. They know we are dependent on their expertise and skills. He …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks so much for sharing, Jon! Brad’s honesty and professionalism are exactly what we aim for at Firehouse. We appreciate your trust!
- 5 out of 5Meghan Wilsona year ago
We’ve been having issues with airflow and were advised to contact a roofer for attic ventilation options. Manuel came by and was very prompt. He did an extremely thorough inspection of inside the attic, roof, and around the house. He …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for the thoughtful review! We’re so glad to hear Manuel took great care of you and went above and beyond during his visit. His professionalism and attention to detail truly set the standard for how we want every customer to feel — informed, cared for, and confident in their next steps. We appreciate your recommendation and are here if you ever need anything in the future!
- 5 out of 5Shawn Rogersa year ago
I had Manuel come by and to see if there was something wrong from my roof replacement a couple years ago. He explained it thoroughly and with notes to pass on to the original roofers. He also offered a price in case they chose not to …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the kind words and for taking the time to share your experience. We’re glad Manuel was able to provide a clear explanation and helpful next steps. We always aim to be honest, thorough, and supportive — even if we didn’t do the original work. Please don’t hesitate to reach out if you decide to move forward — we’d be happy to help!
- 5 out of 5Larry Goodpasturea year ago
Following the high wind events recently, I found leaks around our chimney. We researched local roofing companies and their respective reviews. It was quickly apparent Firehouse Roofing was an honest and professional organization. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
That's great to hear Larry. Proud of Connor and our team for taking great care of you! Thank you for the review.
- 5 out of 5Bella plitt2 years ago
We just recently used Firehouse Roofing. We have lived in Tyler for a while now and our roof was getting pretty old. Connor came out and did a full inspection and showed us everything we needed to know. He was so helpful and knowledgeable. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for sharing your positive experience with Firehouse Roofing and Connor! We're thrilled to hear that Connor provided helpful and knowledgeable service during the inspection of your roof in Tyler. It's great to know that you're happy with your new roof and that you would recommend us to your friends and family.
- 5 out of 5Gianluca Lachini2 years ago
Blake burns helped me through the process of acquiring a new roof, he was very efficient and made the process really smooth.
Reply from the business
Thank you so much for your wonderful review! We're thrilled to hear that Blake Burns provided you with such efficient and smooth service throughout the process of acquiring your new roof.
- 5 out of 5Izzy2 years ago
Blake is awesome!! Very personable, friendly, and knowledgeable. Would recommend him to anyone!
Reply from the business
Love to hear this! Thank you!
- 5 out of 5Christian Robertson2 years ago
Blake Burns did a fantastic job. Honest and fair.
Reply from the business
Thank you for leaving us a review!
- 5 out of 5Giovanna S. Leyton2 years ago
I recently had the pleasure of working with Blake and the rest of the crew, and I couldn't be more satisfied with the experience. From start to finish, their professionalism, expertise, and dedication to quality were evident in every aspect of the project. Blake was incredibly knowledgeable and guided me through the entire process, addressing all my concerns and ensuring I was comfortable with every decision. His attention to detail and commitment to excellence were truly impressive. The crew was punctual, respectful, and efficient. They worked tirelessly to complete the project on time, and the final result exceeded my expectations. My new roof looks fantastic and has already received numerous compliments from neighbors. I highly recommend Blake and his team to anyone in need of roofing services. They are a testament to what quality workmanship and exceptional customer service should be. Thank you for a job well done!
Reply from the business
Wow! Thank you for leaving such a detailed review! We love to hear this! If you need any further assistance in the future, please feel free to reach out to us!
- 5 out of 5Jace Kingston2 years ago
Blake was super helpful throughout the entire ordeal. I will definitely be using Firehouse going forward.
Reply from the business
We're glad to hear that you had a positive experience and that you plan to continue using Firehouse Roofing in the future. If there's anything else you need or if you have any questions, feel free to reach out.
- 5 out of 5Cristin Teague2 years ago
We are so thankful we used Firehouse Roofing and Connor was our rep! He handled the entire process professionally and was there for every question. He even handled the insurance part for us! Thank you firehouse!!
Reply from the business
Cristin, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Firehouse Roofing and that Connor provided professional and attentive service throughout the entire process. Handling the insurance aspects for you is all part of ensuring a seamless experience, and we're glad it made a difference for you. Your satisfaction means everything to us, and we're grateful for the opportunity to assist you. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
- 5 out of 5Judith Delgado2 years ago
The job completed by Fire House Roofing was excellent! After the recent storms, I suffered hail damage, and Connor Moore helped me every step of the way. I will definitely recommend them to others!
Reply from the business
Thank you so much for your wonderful review! We're thrilled to hear that you found the job completed by Firehouse Roofing to be excellent, especially after suffering hail damage from the recent storms. Connor Moore's dedication to helping you every step of the way is truly commendable.
- 5 out of 5Emma Fulbright2 years ago
Blake is the absolute best, so happy he was able to help! 💖 …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Emma, we love to hear this! Thank you for leaving us a review!
- 5 out of 5Kristen Campbell2 years ago
Thank you so much Jeff Nutt and Firehouse Roofing! Our house was such a mess after the crazy weather we have been having. Jeff was quick to show up, diligent and met all of our needs. Every problem we had, he had the best solutions and executed them as quickly as possible. Their work was pristine and we will be forever grateful and forever customers!
Reply from the business
Kristen, thank you so much for your heartfelt review! We are thrilled to hear that Jeff Nutt and Firehouse Roofing were able to assist you promptly and effectively during such challenging weather conditions. Ensuring our customers receive diligent and solution-oriented service is a top priority for us. We truly appreciate your kind words and are delighted that you found our work to be pristine. It means a lot to us that you trust us as your roofing provider. If there's anything else we can do for you or if you have any questions in the future, please don’t hesitate to reach out.
What Firehouse Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Our Story LICENSED & INSURED Fully Insured and Licensed…”
Warranty offered
“…in Texas 50-year Workmanship Warranty backed by the World’s Leading Shingle…”
States a founding year
“…Family-Owned and Operated since 1997 One of the Only Owens Corning…”
Free estimates
“…--> Skip to content Schedule Online Free Estimate Call Today! (903) 218-2581 Schedule…”
24/7 emergency call-out
“…17) 396-7957 Monday - Friday: 8am - 5pm 24/7 Emergency Service Privacy Policy…”
Family owned
“…Firehouse Roofing Firefighter-Founded Family-Owned and Operated since 1997 One of the…”
Their site also states: insured.
Other roofers in Tyler
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Stonewater Roofinganswering questions, project management, professional work4.9756 ratings2.5% one and two star(903) 266-1205 | 4.9 | 756 | 2.5%19 of 756 | (903) 266-1205 |
| ASAP Roofinginspections, estimate, insurance claim assistance4.9512 ratings3.1% one and two star(903) 287-5729 | 4.9 | 512 | 3.1%16 of 512 | (903) 287-5729 |
| Advantage Roofing Companyroof replacement, insurance claim assistance, hail damage repair4.9447 ratings1.6% one and two star(903) 939-3168 | 4.9 | 447 | 1.6%7 of 447 | (903) 939-3168 |
| Cable's Roofinginspection, answering questions, courteous staff4.8426 ratings4.7% one and two star(903) 483-3359 | 4.8 | 426 | 4.7%20 of 426 | (903) 483-3359 |
| Project One Roofingroof replacement, thorough inspection, insurance claim assistance4.9379 ratings1.3% one and two star(903) 534-3979 | 4.9 | 379 | 1.3%5 of 379 | (903) 534-3979 |
| Redline Roofing Company Tylerprofessional crew, reasonable pricing, courteous staff5.0367 ratings0.3% one and two star(903) 251-8598 | 5.0 | 367 | 0.3%1 of 367 | (903) 251-8598 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 81 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 81, of which 80 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.