CRC Roofing & Renovations

All 4 of the one and two-star reviews we hold for CRC Roofing & Renovations, most recent first.

• 1 out of 5Larry Jennings6 months ago

  VERY BAD..poor communication. bent my drip rail up, then nailed it into facia trim that is aluminum. Now if I ever have to remove it my trim will be damaged. Roof overhangs 1/4" in places and 1" in others even on the same edge, creating a …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your feedback. We take concerns about workmanship and communication seriously. In this case, there is an outstanding balance for completed work, and we have made multiple attempts to resolve the matter directly. We remain willing to review any specific concerns and work toward a fair resolution once the account is brought current. We stand behind the quality of our work and encourage open communication so issues can be addressed properly. Please contact our office so we can discuss this further.

• 1 out of 5gary morris2 years ago

  Very disappointed, Sean has the same communication skills as a door knob. When he says he will email or call and text you back he doesn’t. Until it’s time to collect a check. CRC left all their trash ( siding, boxes, house wrapping ) just laying around the house till the last day. Just not an overall good experience.

  Reply from the business

  Thank you for taking the time to share your feedback. We appreciate the opportunity to discuss your experience with Willie over the phone. We're truly sorry for any disappointment you encountered with our communication and cleanup process. Your feedback is invaluable in helping us provide better experiences for our clients. If you have any further concerns or would like to discuss this matter further, please don't hesitate to reach out.

• 2 out of 5J Graham2 years ago

  When asked to specify materials they would use, they dropped me as a customer. Not a good sign.

  Reply from the business

  Hi, J. We have no record on file of ever working with you, and are concerned by the nature of your review. Please call us at (859) 338-1149 so that we can address this with you.

• 2 out of 5Yak Basser2 years ago

  Left roofing nails all over our driveway and yard. Had to replace 1 tire so far, and I've found about 7 in my driveway since. Roof looks ok.

  Reply from the business

  Yak I'm sorry you had a bad experience with your roof however we believe you have the wrong roofing company. We have no record of ever dealing with you in all of our systems. We ask you please remove this review and locate the correct company you intended it for. Thank you. If you have any questions feel free to call us at 859-338-1149

• siding15
• polite staff9
• project timeline7
• responsive staff6
• timely completion5
• debris cleanup3
• fast installation2
• window replacement2
• per estimate2
• quality installation2

14 more of the 114 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Rick Hood6 days ago

  Great company and Craig was quick and thorough with his estimate, planning and completion. Roof looks great and cleanup was complete. Highly recommend.

  Reply from the business

  Thanks Rick means a lot!!!

• 5 out of 5Deborah Duffy6 days ago

  They made the entire process easy from giving the estimate, selecting shingles, installation and follow up! Professional and a great job!

  Reply from the business

  Thanks Deborah!! Appreciate the review!

• 5 out of 5Tricia Binetsch2 weeks ago

  We had a possible gutter/siding issue with our two year old roof. Another contractor had told us we needed all new siding as well as another new roof. We sought a second opinion with CRC. Tim was thorough and honest in his inspection (using a drone) and explained this is purely an aesthetic issue only with no risks to the infrastructure. We appreciate the honesty and sing praises for he and CRC. When needed in the future we will be using this company for all our roof, siding, gutter, etc needs. Thank you so much!

  Reply from the business

  Thanks Tricia, we strive to handle each and every customer with straight honest opinions!!!

• 5 out of 5Stanley Wonn2 weeks ago

  CRC Roofing is an outstanding organization. They are thorough, honest, efficient, and trustworthy. They work like a well oiled machine. From the excellent crew that installs the roof to the behind the scenes staff and administration. Everyone was polite and communication to me was never a problem. For me, that staff representative was Jason Didier. His concern for my project was very apparent and comforting to me. When he told me he would take care of a question or concern, I knew it would get done. He was always available for any concern I may have about my project. Definitely a valuable asset not only to me but to CRC Roofing. On the last day when completing my roof installation the cleanup was impressive. Several crew members made two complete passes around my house cleaning debris and nails up in the bushes and grass that fell beyond or through the many tarps that were laid. More impressive was the next morning I looked out the window and there were more crew members making more rounds around my house to make sure they didn’t miss something. Now that is thorough!!! We tend to think that all roofing companies operate about the same. That is NOT true. I can’t say enough good things about CRC Roofing and the job Jason Didier did in creating a beautiful roof for my home. I highly recommend you give them a call.

  Reply from the business

  Thanks Stan. We strive very hard to stand out and so happy Jason made it seamless for ya!!

• 5 out of 5patricia kasper2 weeks ago

  These folks were the best! They made the entire process as stress-free as it could be, from helping negotiate the insurance claim all the way through the project completion. The crew was impressive and did a first class job of replacing my roof, and when they found damage under the old roof, made appropriate repairs. They were especially careful with my plantings around the house and did a fantastic job of cleaning up afterwards . All in all I could not be better pleased and would recomend this company to anyone. My special thanks to Jason, who was especially thoughtful and helpful, taking the time to answer all my questions patiently and thoroughly. Definitely five stars!

  Reply from the business

  This is fantastic!! Thank you so much for the kind words Patricia!!!

• 5 out of 5Raymond Wilson3 weeks ago

  Easy to find, friendly response, very communicative, timely install are all good descriptions of this fine organization and I would gladly recommend them to others.

  Reply from the business

  Thanks Raymond appreciate that!!

• 5 out of 5Bernie Samsa month ago

  CRC done an excellent job on our home siding, Sean walked us through the process and was very patient. Willie and his crew went above and beyond the call of duty., our house is 70 years old, and had a lot of extra work that had to be done. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  You Bernie so much for the kind words Happy Anniversary gift to you all!!

• 5 out of 5Destes Eetesa month ago

  They did a great job on my roof. Daniel was great to deal with

  Reply from the business

  Awesome to hear!! Thanks for the Feedback!!

• 5 out of 5Stephen Hamiltona month ago

  Daniel Liponi led me through the process of getting a new roof. He was extremely patient with my ignorance of the entire process. The roof was completed in just a couple days with complete cleanup and a very courteous crew. My only out of pocket expense was the insurance deductible. I highly recommend CRC for a hassle-free experience!

  Reply from the business

  Thanks Stephen glad it all worked well for ya!!

• 5 out of 5Jeanette Lainharta month ago

  Sean and his crew are amazing! Got with us quickly when I messaged them and even sent George over to tarp it on a yucky rainy day (it had quit raining while he was there thank goodness) and got old roof off and new roof on in one day!! So thankful for CRC Roofing. Highly recommend them!

• 5 out of 5Denny Morgana month ago

  Daniel and the team at CRC ROOFING did an awesome job on getting our roof replaced. Easy to work with, explained the procedure, worked with my insurance company. Just went beyond what I had expected. 10 stars

  Reply from the business

  Thanks Denny. It was a pleasure working with you. We appreciate the kind words!!

• 5 out of 5Larry Crockett2 months ago

  Daniel and Jayden helped me cover my chimney. Very respectful gentleman

  Reply from the business

  Thanks Larry!!

• 5 out of 5Darryl Whitley2 months ago

  The guy was awesome thanks to Daniel Liponi

• 5 out of 5Julene Jones2 months ago

  Fantastic company with great employees: they replaced our roof and windows in record time at reasonable prices! Call them today!

  Reply from the business

  Thank you so much Julene!! It was a pleasure working with you.

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• Licensed

  “…Our team is fully licensed and insured, ensuring that your…”

• Warranty offered

  “…Installers Reliable Service & Labor Warranty FREE ESTIMATE Our Services Roofing…”

• States years in business

  “…Reputation and Credentials: With over 25 years of experience, CRC is known for…”

• Free estimates

  “…Contact Referral Program Career Free estimate leads@crccompany.com 859-327-3913…”

• Financing available

  “…& Renovations, we offer several financing options to make your major renovation…”

• Mentions the BBB

  “…4.9 Google Rating, Over 275 Reviews Better Business Bureau Accreditation Kentucky's Only…”

• Family owned

  “…As a family-run business, we pride ourselves on our…”

Their site also states: insured, states a founding year.