Roofing contractor
CCR Home Improvements - Roofing, Guttering and Siding
240 Lucas St NE, Christiansburg, VA 24073
- Google average
- 4.3
- Ratings counted
- 39
- One and two star
- 6 of 39(15.4%)
- Virginia median
- 1.7%
The first three are Google’s own figures for CCR Home Improvements - Roofing, Guttering and Siding, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Virginia roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 31 | 79% | |
|---|---|---|---|
| 4 | 1 | 3% | |
| 3 | 1 | 3% | |
| 2 | 1 | 3% | |
| 1 | 5 | 13% |
Much higher than most — the typical roofer in Virginia sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for CCR Home Improvements - Roofing, Guttering and Siding, most recent first.
- 1 out of 5Dale Paff2 years ago
Horrible!!! Called because the wind blew some siding off my house. The man that answered told me he would come by that afternoon. He didn’t. Called and had to leave a message because I don’t have a 540 number, and they don’t want spam …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5thomas hillier4 years ago
0 stars if I could. First of all, they were used during the purchase of my home to estimate the cost …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Ok to start with I had all ready got u a price for free of charge I may add then u waited longer then my 15 days for the free estimate to run out to make a decision and I’ve Ben so busy trying to work on jobs and projects that people have all ready Ben on the list to get done that I didn’t have time to get back to u I figured u would just go with someone else anyway long story short I’m tired of having to get on here and defend my self to people that I have never worked for are people I’m just to busy working to come out and give u a free estimate at the time u are wanting it remember it’s a free service offers to u by my company doesn’t cost u a dime so I c no need for you and all these people trying to get on here and ruining a persons name if u look at all my reviews it always someone like u crying about something I do for free and u can also look and all the others that I have actually done work for are very pleased with my work so thank u very much for your kind review
- 1 out of 5KittyCat5 years ago
I had contacted them by email on Aug. 31 that I needed a quote asap because my siding had started to leak water into our walls. He responded that he would get someone out. He did not respond to my email asking him to let me know what day and time. Heard nothing more out of him. Fast forward to Wed. Sept. 16, I received a call from CCR, asking if I still needed help with our siding. I said YES! She told me that someone can come out the next day after 6:30pm. I said that's fine. Next day, the guy never showed up, no phone call, no nothing. Nightfall came and I said screw these people! These people are a joke and I know now that I will never want their business. I understand that contractors are busy but DO NOT call potential customers and say someone will be there just to stand people up. What a way to piss people off!
Reply from the business
I’m sorry u had a bad experience with us but let me clarify just a little since this COVID thing we’ve Ben getting blown up with calls emails and text it’s Ben hard for us to keep up we have made some changes and hopefully it works out a little better for us again sorry for your experience
- 2 out of 5ted li6 years ago
Provided quote to install siding for the entire house and then just stopped responding completely. Wasted weeks of my time.
Reply from the business
Im guessing i Completely wasted weeks of my time and not to mention money coming over discussing your project with u for free for u to get on here and post somthing like this. When i told u it would b 3 are more months out depending on … More
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- work quality10
- pricing10
- guttering7
- communication5
- cleanup4
- attention to detail2
- gutter cleaning2
- advice2
- wind2
Other reviews we hold
14 more of the 19 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Beth Ousley6 months ago
Anthony came out and scraped our driveway from the snow and ice They did a wonderful job! I highly recommend them and will use them again!
- 5 out of 5Martin J7 months ago
Anthony put up a wall in our house and did a great job with it. Great attention to details and not settling with an just OK result. Greatly recommend them.
- 5 out of 5Tanner Blankenshipa year ago
Anthony and CCR did the shingles on my home last year and they did an incredible job. Was a tough job with some weird valleys but they pulled it off perfectly. They also did a great job on the guttering and fascia. Will call them again next time.
- 5 out of 5Michael Reed2 years ago
Fast turn around on estimate and ahead of schedule for installation of seamless gutters. Great work. Very professional. Good price.
Reply from the business
Thank you Michael reed
- 5 out of 5Chris3 years ago
Called them about a missing/broken shingle on my roof, they came out the next day and fixed it. Great pricing and work.
Reply from the business
Thanks Chris
- 3 out of 5T.J. FryeEdited 3 years ago
Called to get a peice of siding repaired that the wind had caught. Some woman answered and said she would reach out to the owner and would call me back, never heard anything back. At least a call back to say they couldn't do it would have been nice.
Reply from the business
Sorry you had a bad experience, but I’m doing all I can do to keep up with not much help. No one wants to work these days anyway to make a long story short with no help and me and 2 other guys doing all we can. Its hard to get out to … More
- 5 out of 5phyllis hampton4 years ago
We had this company rebuild steps . They finished the work in a timely manner and communicated with us throughout the process. Did a nice job and and completely cleaned up after the project was finished. Will definitely use their services again.
- 5 out of 5Nicole Banfield4 years ago
Very professional and got the job done in a timely manner and most importantly done right! Definitely saving info for any future repairs
- 5 out of 5Rosanna Breaux4 years ago
Good communication, with a fast time to come out and measure gutters to provide estimate. Gave three different options, without pressure to go for most expensive one. Very pleased with service.
- 5 out of 5Nick Caruso4 years ago
I called first thing in the morning because I noticed water coming in below our window and thought we needed them to be fixed or replaced. Anthony came by about 3 hours later that same day to check it out and give us an estimate. Fortunately (or unfortunately) the window wasn't a problem but Anthony was nice enough to walk me through what I needed to do to fix our water issue. I hope we don't have future issues, but I know who I would call if we do.
Reply from the business
Thanks so much for the good review nick caruso just let us know if we can help u out in the future thanks again
- 5 out of 5William Parmer4 years ago
Excellent service and a professional experience with CCR. They were very knowledgable and gave great advice on how to fix out gutter issues and their quote was extremely reasonable. I highly recommend.
Reply from the business
Thanks William
- 4 out of 5John SutherlandEdited 5 years ago
Never got a return call ! up Date 4/12 Anthony came to my house and looked at the problem and omittedly knew what was wrong! waiting on a Quote and the Date he can do the job.Will up date later when he does the work
Reply from the business
Im sorry this happened but we would be happy to try and make it right with you
- 5 out of 5Adrian Rygas5 years ago
Great to work with and always quality work. Re shingled and repaired our biggest investments roof last year. Thanks
Reply from the business
Thanks Adrian for the good review and we are happy to work with you on your other projects
- 5 out of 5Rick Sullivan6 years ago
CCR Home Improvements did excellent work for me cleaning and readjusting my gutters as well as installing gutter covers. The price was fair, the communication was very good, the workmanship exactly what I expected, and I felt very comfortable that Anthony will stand by his work in case we have any issue requiring follow-up. You should consider them for your next project.
Reply from the business
Thanks rick for the review
Other roofers in Christiansburg
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Best Choice Roofingroof replacement, insurance claim assistance, answering questions4.7363 ratings7.4% one and two star(540) 274-0970 | 4.7 | 363 | 7.4%27 of 363 | (540) 274-0970 |
| Modern Day Roofingwarranty, courteous staff, new roof installation5.0279 ratings0.4% one and two star(540) 835-5287 | 5.0 | 279 | 0.4%1 of 279 | (540) 835-5287 |
| Crockett Home Improvement, Inc.future projects, remodeling, porch enclosure4.9131 ratings3.1% one and two star(540) 382-8747 | 4.9 | 131 | 3.1%4 of 131 | (540) 382-8747 |
| Garcia & Sons Roofing & Remodelingchoose, inspection, rain4.9127 ratings0% one and two star(540) 900-0300 | 4.9 | 127 | 0%0 of 127 | (540) 900-0300 |
| Henry Family Roofing LLCleak, inspection, hail4.8124 ratings0% one and two star(540) 755-3800 | 4.8 | 124 | 0%0 of 124 | (540) 755-3800 |
| Williams Brothers Roof Repairgrant, crew, flashing4.9115 ratings0% one and two star(540) 329-3555 | 4.9 | 115 | 0%0 of 115 | (540) 329-3555 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 39 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 23, of which 19 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.