Carroll Bradford Roofing

8 of the 55 one and two-star reviews we hold, most recent first.

• 1 out of 5jo Figa year ago

  They'll soon start soliciting and pushing for new roofs. STAY AWAY. They replaced my shingles, paid extra for architectural singles. They cut corners. Figuratively and literally. They used regular shingles, cut them to size and installed as hip and ridge caps. Fyi, these will be blown during tropical storm.

• 1 out of 5Robert GoldmanEdited a year ago

  Just a brief note to express our appreciation for exceeding our expectations when completing the re-roof of our home. We first explored four companies including Carroll Bradford. Shane, your Sales Consultant, provided the deciding factor in choosing your company to seal the deal. His professionalism and down to earth straight talk struck a chord with me. I could see that he was honest, a good family man, and one who was very proud of his company. Everything that he promised was delivered. On day one of construction, I met with Kai, the Field Manager. Kai was amazing. He was on site 90+% of the time and was clearly on top of things throughout the whole process. He gave me his card and said to call him any time with issues or questions if he was not on the property. Amazing that any time I called either Shane or Kai, they answered on the very first or second ring. Literally! Who does that? They were both top notch. Kai was so very personable and a pleasure to speak with. He even came while on his day off in his personal vehicle. The crew was among the hardest working team i could ever hope to hire. Every one of them was so respectful and polite. After their final cleanup, I could not even find one nail or piece of construction material. They asked if they could remove the gravel from my pool deck. When I said that I could do it, they would not take no for an answer. Lastly, the gutter installers put my last gutter installers to shame. They went above and beyond, even placing diverters at the base of valleys where there were none before. All in all, we could not be happier with our new roof and would have no qualms in recommending your company to friend and neighbors. Thank you so much. Edit: roof leaks galore. They wouldn’t honor their warranty. Was not able to speak with anyone in management. One contractor they used to repaint my ceiling called and said he would not come because they owed him $70k. Had to file a BBB consumer complaint.

  Google cut this review short. The full text is on their Google profile.

• 2 out of 5Tony PonkoEdited a year ago

  I hired Carroll Bradford after hurricane Irma damaged my roof. Although it appeared that they did an OK job, it wasn't long before I discovered that they were more concerned with getting it done fast rather than doing it right. Not long …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Jen Hankesa year ago

  DO NOT USE THIS COMPANY! They replaced our roof in 2021 and I need a wind mitigation doc and have been trying to reach someone for days. I'm not even trying to file a claim or complain....No one answers their phone OR calls back. I have 3 emails for contacts from there that have all bounced! Fly by night company? Hurricane season is coming up, DO NOT USE THIS COMPANY! I wish I had done my homework or someone warned me!

• 1 out of 5Andrew Silvera year ago

  Caroll Bradford reroofed my house several years ago. I have a written 25 year warranty on both material and workmanship. The roof shingles and flashing were not properly installed causing leaks and damage to my home. I've attempted numerous …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5ashley hollanda year ago

  I would stay away from this company! They have owed us a bunch of money for quite some time. This is for work we did back in May 2023 and continue to give us the runaround along with deceitful lies. The owner is dishonest and should close his business.

• 2 out of 5Billy Witherspoona year ago

  These guys are pretty mediocre. Had them install a new roof around 2021. Pros: …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Kevin Ramireza year ago

  The do a good job and are fast until its time to deal with warranty issues. Almost 2 years to the day, I had Carroll Bradford replace my roof. A month ago I had a pretty big leak in my roof after a storm. I crawled up into the attic and …

  Google cut this review short. The full text is on their Google profile.

• great work47
• inspection44
• warranty26
• new roof23
• permitting10
• insurance adjuster meeting9
• skylight replacement8
• quick installation4
• site cleanup3
• explanation of process2

14 more of the 392 reviews we hold text for, most recent first. We do not hold every review Google has.

• 1 out of 5USA HOSPITALITY2 years ago

  Do not use this company! They fired all employees, the owner is never available. The roofing LLC division of this company hides under an office location where other divisions called Carrol Bradford finance services works from. The employees …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Christina Samek2 years ago

  "I am extremely frustrated with Carroll Bradford,.They owe me $2000,They even gave us a promise letter and signed by Stephen Barnett, and it's been over two months without payment. Despite their claims of sending the check three times, I …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Alex Jowdy2 years ago

  Excellent experience all around. I desperately needed a completely new roof during the holiday season which I knew would be tough. They sent me an estimate right away, took a deposit, scheduled me and hit the install date exactly on …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Rebeca Ruiz de Azua2 years ago

  BEWARE! DON’T HIRE this company. We were contacted by Eric Kron ( Sales consultant) to do our roof and we hired them back in October. The job started on December 2nd and on that day, while they were replacing a piece of plywood on top of my daughter/nursery room, they broke a pipe from the fire system our house has and flooded that room, our masters, the hallway and part of our living room. Half of the roof in that room and all of the laminate floor that got wet got damaged. Thankfully, I was home and was able to close the main water line before it got worse. Keep in mind I was 8 and a half months pregnant and with my 4 year old dealing with this while my husband was at work. They tried to make us believe they didn’t know what happened, when we know for a fact they were on top of that room changing a piece of plywood that was damaged. We told Mr. Kron what happened and that we thought they had to take some responsibility for it. We even told him we knew someone who could fix everything for a lot less than the person he wanted an estimate from. We weren’t trying to get extra money, we just wanted to get the damage fixed fast since we would have a newborn home soon. After we sent the estimate they informed us that the company didn’t have to take any responsibility for it but out of the goodness of their hearts they would cover only half. We tried getting updates from Mr Kron after that since we hired him and it was his project. He would reply he wasn’t responsible for that anymore but his Sales Manager Mr Milton or Mr Barnett, one of the owners. Not what you want to hear from a business. The person you hired, washing his hands when they mess up since he’s not the owner. It’s been over a month since they said they would cover half and they keep saying it’s out of their hands because they don’t control finances. We had to bring home a newborn without a nursery, our daughter has no room either and we’ll have to cover all the repairs now. DON’T hire them! You might get a

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Kaity Ostrowsky2 years ago

  Do Not use this company. I had my roof installed a year ago and have had some leakage. I was given the email of a manager, who I've now tried to follow up with 4 times over two weeks …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Kim Stewart2 years ago

  Be warned. They will replace your roof and then you can NEVER get through to anyone again so absolutely forget any warranty issues or coverage. I had my roof replaced and shortly after there was a leak in the skylight. I called and they …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Rasha Kennelly2 years ago

  Not sure how this company is still in business. Awful roof job on our roof thankfully we had the warranty to get the leaking fixed.

• 5 out of 5Brandon Stull2 years ago

  We needed a new roof and Carroll Bradford had us queued up within a week. Our project manager, Neil Kurowsky, was always incredibly punctual and always had an answer for any questions we had. He kept us informed throughout the entire process. Despite encountering numerous unexpected issues during the project, Neil had everything handled at no additional cost to us. The new roof looks fantastic, and they even built up a few trouble spots that the old roof wasn't covering very well. Overall, the experience was very pleasant.

• 1 out of 5Suzie Koutsoulieris2 years ago

  We had to replace our roof last Fall after a hail storm caused damage. After receiving several quotes, we opted to contract with Carroll Bradford. Our sales manager came with lots of promises, most of which they kept until the check cleared. We were fortunate that we did not have damage to our decking so it was only replacing the barrier, shingles, flashing, etc. However, when the crew was working on the area above our garage, they damaged a piece of decking and it collapsed into the crawlspace in the garage. Instead of replacing the decking, they just covered over it and called it a day. We didn't discover until a week or so after they completed the job when my husband opened the crawlspace panel to put back some items we store there. If they covered this up, what other less than acceptable work did they hide? This was in October 2023. Its now July 2024 and our calls, emails, texts to the company have been blown off. They said they'd send someone out to look at it. They said they'd send a crew to come and fix it. Neither of those things have happened. Our roof is now less secure and more vunerable to damage moving into the hurricane season here in Florida. I would NOT, for any reason, recommend Carroll Bradford Roofing.

• 1 out of 5Slang Lang2 years ago

  Don't use them! They do not respond if there is an issue. I have been leaving messages for 2 weeks with no response. Unbelievably bad customer service. Would NEVER use them again.

• 5 out of 5Carl Bilancione2 years ago

  I had a warranty issue & Jon Menke ( ( the owner) admitted there were communication issues. With that being said he came to my house personally saw the issues & fixed them himself. He was not aware of the communication problem but now is & he is personally correcting them. I believe everyone needs a chance to correct whatever the issue might have been. His team did a great job on my roof unfortunately he never got my correspondence. He now is personally taking responsibility and I appreciate his honesty & integrity. I give him 5 Stars! Job well done !

• 1 out of 5Randy Smith2 years ago

  They never answer phones or return voicemails. They won’t be doing our next roof.

• 5 out of 5Steve J2 years ago

  Communication with the company was excellent. They got back to me ASAP with the info I needed. They gave me a fair quote and explained the options to me in plain english. When I gave them the VERY strict HOA requirements, they went over them carefully and passed on to the next in the chain of command to read carefully. They got the job done in 2-days: 1 day for equpment / material drop off. The next day to rip off the old roof and install the new roof. They followed up with communication to be sure I was satisfied. They even came back bc they told me that they did not have enough daylight to put the gutter guards back in place...so someone made a special trip the next day to put those back into place. Will recommend 100%. ps - my neighbors have been impressed as 3 of them have said that the roof looks good. TWO have asked for the company's info.

• 1 out of 5Guy Colangelo2 years ago

  DO NOT HIRE THIS COMPANY. THEY ARE AVOIDING WARRANTY CLAIMS. Our tile roof was completed in April 2022. In November 2023 we have an issue with water intrusion that is believed to be sourced from the roof. They block our calls. Now my attorney is involved. They were great during the process but do not stand by their work. Hire a different company. PAY ATTENTION TO THE LATEST REVIEWS.

• Warranty offered

  “…guarantee HugeDomains provides a 100% satisfaction guarantee on every domain name that we sell…”

• States a founding year

  “…the domain Safe and secure shopping Since 2005, we've helped thousands of people get…”

• Financing available

  “…6. Financing options Because domains are one-of-a-kind and…”