Carden Home Improvement

All 3 of the one and two-star reviews we hold for Carden Home Improvement, most recent first.

• 1 out of 5Jason Alexander4 months ago

  Completely incompetent people, Extreme lack of communication and improper installation and measurements. Total Lack of finish work. It's been 3 months of uncertainty. Also, all of the other reviews are not real. Stay VERY far away from these people.

• 1 out of 5CL Email9 months ago

  Had appt setup for Saturday 10/25 NO SHOW NO CALL NO TEXT

  Reply from the business

  After reviewing our records, we're unable to find any appointment scheduled under your name or contact information for Saturday 10/25. If there has been any misunderstanding or if you believe this is an error, please feel free to contact our office directly at (860) 200-8737 or office@cardenroofing.com so we can clarify and assist further.

• 1 out of 5Heir Segrea year ago

  Aggressive, unprofessional, and not worth the risk!!! Working with this contractor (Chaz) was one of the most disappointing …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We take all feedback seriously at Carden Home Improvement and are committed to providing top-quality service with professionalism and integrity. However, after a thorough review of our records, we can confirm that we have never performed any work for this individual, nor do we have any customer by this name in our system. Additionally, the photos submitted alongside this review do not depict any roofing project completed by our team. They appear to be unrelated and do not match our portfolio of work. We also want to address the concerns raised about Chaz. If the interaction described did occur, we are genuinely disappointed to hear it. The behavior described does not reflect the values we hold at Carden Home Improvement—respect, professionalism, and clear, courteous communication are foundational to our business. We are actively reviewing this matter internally to ensure that every customer interaction reflects those standards. Carden Home Improvement was built on trust, transparency, and high-quality craftsmanship. While we welcome constructive criticism from real clients, we also believe in setting the record straight when a review contains questionable claims. Our consistent five-star reviews from verified customers highlight the level of care and dedication we bring to every job. If anyone has legitimate concerns or questions about our services, we encourage you to contact us directly.

• answering questions39
• insurance process25
• siding20
• new roof18
• efficient crew10
• honest staff9
• window installation8
• informative staff6
• initial inspection5
• spotless cleanup3
• no leaks2

14 more of the 295 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Nikki Burinskasa day ago

  Had our roof replaced this week. (Vernon, CT). Took just one day to do the whole thing. Love the color. They had many to choose from. Crew was on time, cleaned up everything. I would recommend them to others. Easy financing options.

• 5 out of 5Rebecca Eckerta day ago

  The crew did a fabulous job today helping me to understand the process and making sure everything was ready to go. Kyle and Edgar were great.

• 5 out of 5Alex Nelsona day ago

  Roof looks awesome! Zach and Seth were great to work with. Pleasure doing business with them.

• 5 out of 5Joseph Quinteroa day ago

  Great service! Great communication.! Fast and clean service. Top tier quality. We love our new roof.! Thank you Carden Home Improvement!

  Reply from the business

  Thank you, Joseph, for the great review; we're thrilled you love your new roof!

• 5 out of 5steve bryer2 days ago

  Walt was awesome, and his crew!!!!!!!!!!

• 5 out of 5Alexander Gonzalez3 days ago

  I had a great experience with Carden Home Improvement, and I especially want to give a huge shoutout to Keyan Yopp. Keyan is an absolute professional and one of the best salesmen I’ve dealt with. He was knowledgeable, respectful, responsive, and made the whole process easy from start to finish. He actually took the time to listen, explain everything clearly, and make sure I felt comfortable with the work. You can tell Keyan takes pride in what he does and genuinely cares about his customers. Carden Home Improvement is lucky to have someone like him representing the company. If you’re considering getting work done, I’d definitely recommend asking for Keyan Yopp. He deserves all the recognition!

  Reply from the business

  Thank you for your review, Alexander; we appreciate your kind words about Keyan Yopp and our team.

• 5 out of 5sidojo543 days ago

  Great to work with! Installers were courteous, efficient and thorough. Would recommend.

• 5 out of 5Marilee Jones3 days ago

  Had roof replaced. Workers were quick, efficient, thorough and cleaned up as promised. Friendly - knowledgeable etc. would recommend.

• 5 out of 5Juan Usuga4 days ago

  Keyan Yopp was absolutely amazing to work with! He was knowledgeable, professional, reasonable, and incredibly helpful throughout the entire process. He took the time to answer all of our questions and made sure we felt informed and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Juan, for your wonderful review and recommendation; we're thrilled Keyan provided such professional, helpful, and trustworthy service.

• 5 out of 5Dontaye Brooks4 days ago

  These guys were on time and did a PHENOMENAL job with my roof replacement. They were cautious, clean, and meticulous. Look no further!

  Reply from the business

  Thank you for the 5-star review and kind words; we appreciate your support.

• 5 out of 5Long Huynh4 days ago

  Great service by Matt, the project manager and his roofing crew. They only took one day to complete the job and cleaned up afterwards. Would recommend for anyone needing to replace their roof.

  Reply from the business

  Thank you for your review, Long; we appreciate your recommendation.

• 5 out of 5Timothy Judd6 days ago

  Impressive installation crew. Efficient, courteous, professional. Thorough clean up. Roof looks great!

  Reply from the business

  Thank you for your review, Timothy; we appreciate it.

• 5 out of 5Deborah Valleya week ago

  I think Dylan is the best and I really love my new roof. Looking forward to doing more projects with CARDEN

• 5 out of 5Christine Stuarta week ago

  I couldn’t be happier with Carden Roofing. What really stood out was their follow-up — months after the job was finished, they came back to check that everything was still holding up properly. The original installation was handled …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Christine, for your wonderful review and recommendation; we're glad our follow-up and workmanship exceeded your expectations.

Great service! Great communication.! Fast and clean service. Top tier quality. We love our new roof.!Thank you Carden Home Improvement!1 day ago

• Warranty offered

  “…Workmanship and 50 Year Manufacturer Warranty At Carden Home Improvement, we…”

• Free estimates

  “…Connecticut 06062, United States Free Estimate office@cardenroofing.com (860)…”

• Financing available

  “…, Ice & Storm Damage Specialists · Financing Available : 2 Years No Interest and Payments as…”

• 24/7 emergency call-out

  “…Emergency Roofing Services , Available 24/7 When You Need Us Most. Free Estimate…”