Big C Roofing

All 2 of the one and two-star reviews we hold for Big C Roofing, most recent first.

• 2 out of 5Kaity Kimball4 years ago

  Thanks Big C Roofing for speeding past everyone and running us off the road!

  Reply from the business

  The Google rating is supposed to be for business interaction with customers. Not to report someone for driving infractions. I would hope that Kathy would have called my office so I could address the problem. Our phone numbers are on all of our trucks. I'm not sure what happened but I value my company's good rating with Google and if we were wrong, I apologize.

• 2 out of 5HarkNAnnie PC4 years ago

  Here is my experience of a new roof with Big C. I had a new roof installed by them earlier this year. Work - The work is of a good standard, when the workers were at the property they were quick and efficient. However, the satellite dish I have was left dangling off the side of my house and was not reattached. Annoying but far from a big deal. Aside from this not much mess was left. However, I am still finding the odd Nail in and around my front and rear yard, again not to much of an issue. Time frame - From deposit to start of work this was about 5 weeks and this was clearly advised. This was fine by me and perfectly acceptable. When asked for a check for the deposit I advised that I do not have a checkbook, never have. I asked if they accepted wire transfers which they do but almost begrudgingly. When work started The old roof was taken off quickly within an 8 hour period, however it took 14 days before work began on putting the new roof on. There was a small storm during this time and the owner did come out to check for any damage the very same day. However, 14 days without a roof is not something that was ever mentioned. The delay in my roof being finished caused issues with my insurance company. My policy was canceled as I was unable to supply them with an inspection and wind mitigation report. Communication and transparency - I compiled a number of quotes for a roof and initially I was pleased with how quickly Big C was able to get back to me with a quote. They were keen to have my business. This however is where any form of good communication stops. As I was interested also in guttering I asked for a quote. One of the owner who I delt with assured me that he would get that quote out to me when he was next was at the property, however a quote for gutters was never given or followed up on by Big C despite asking via text, email and over the telephone. Things got worse, 4 days after the roof was taken off I received a missed call from the office. I returned

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  I met this gentleman at his home and we signed a contract to do his roof at that time he told me he would wire me the 1/3rd down deposit and I did receive the deposit the next day. … More

• roof replacement9
• great crews4
• fair pricing4
• metal roof installation3
• hurricane ian3
• standing seam metal roof2
• soffit installation2
• time frame2
• honest staff2
• leak repair2

14 more of the 22 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Cindy Furlonga year ago

  Bill and Kristen are wonderful people to work with. Fair, honest and caring. We got several estimates and spoke with many people and there was never any doubt that Big C Roofing was who we wanted to work with. We are out of towners and they kept us informed and sent pictures every step of the way. They worked very hard to get the job completed before my 84 year old mom returned so she wouldn't have to deal with all the noise and mess. So so kind. Couldn't have made a better choice and will refer them to everyone!!!

  Reply from the business

  Thank you. The pleasure was all ours.

• 5 out of 5Bill Dunna year ago

  Big C roofing is the real deal. I recently had my roof replaced and it had to be done on a tight time frame. Anything and everything Bill Friddle, the owner, told me about the process happened just as he promised and when he promised. Even though we had a slight problem with the Building Department, Bill went the extra mile to see that the officials straightened out their records. Need a roofer who has integrity and is dependable, call Bill at Big C Roofing.

  Reply from the business

  Thank you, Mr. Dunn. We appreciate the opportunity to work with you along with your expertise in many areas. It was a true pleasure.

• 5 out of 5Nicholas Santiagoa year ago

  This roofing company is the only way to go. As a small business owner myself, I know a legitimate business when I see one. I did extensive research. No, they weren't the cheapest but they are local and Bill the owner was always one phone call away, even on a Saturday. The cheapest is not always the best when it comes to protecting one of your biggest investments. EXCELLENT COMMUNICATION, GOOD WORK, GOOD CLEAN UP. What else to be said if you need a roof? Hire them and you won't regret it.

  Reply from the business

  Thank you very much, it was a pleasure working with you and your intelligent wife. Take care and we are always here if you need us.

• 5 out of 5Linda Walkera year ago

  I have had a metal roof as well as soffit and fascia with BigC. Fantastic to work with and top level results! Recommend.

  Reply from the business

  Thank you very much for your review, it was a pleasure working with you. We appreciate the opportunity to earn your trust.

• 5 out of 5Shawn Carey2 years ago

  BILL is a standup guy. His company just did my roof in north port, and they did a GREATJOB. And he will make sure your Happy with is work.

  Reply from the business

  Thank you Shawn, it was our pleasure.

• 5 out of 5Bob Prier2 years ago

  Quick service at a reasonable price. Also provided good customer care after the job was done. Highly recommended!

  Reply from the business

  Thank you both, it was our pleasure.

• 5 out of 5cathy faiers2 years ago

  Our roof was replaced by Big C in the spring of 2022. Bill handled the details and was approachable when we had questions and concerns. He responded personally when contacted. His promise of a "Cadillac job at a Chev price "was delivered upon!

  Reply from the business

  Thank you so much!

• 5 out of 5Roger Hightower2 years ago

  I called and they showed up,and they got busy

  Reply from the business

  Thank you very much!

• 5 out of 5Teresa2 years ago

  Big C Roofing did an amazing job replacing my roof! Friendly service, very good communication, good quality work, and prompt. I highly recommend them. Thanks Big C!!!!

  Reply from the business

  Thank you, Teresa. It was great working with you both and please let us know if you need anything at all!

• 5 out of 5Lynn Kegley2 years ago

  Very satisfied with the workmanship. Excellent customer service from beginning to end. Local ownership at its best!

  Reply from the business

  Thank you very much, it was a pleasure working with you and please let us know if you need anything further.

• 5 out of 5Andrew NelsonEdited 3 years ago

  Before re-roofing my house, I did my homework. Not only that but I made sure that I had gotten several estimates from local companies and ones that were touted online as being top notch. I was mostly impressed by the companies that came out to give me their estimates with the exception of one or two. Online it seemed that all of the suggestions were for the same company (a different one) and that seemed good until I checked into who was giving the recommendations, it seems like they were not necessarily customers but rather friends and family, which did not disqualify that company in my book but it did make me suspicious. Big C came out and I was very impressed with the way Bill handled the business of roofing. He not only answered the phone on my first call but ensured me that if I called for any reason, he'd be the one who answered the call and I wouldn't have to wait for a call back. That impressed me, I liked the idea that I could get in touch with the person that I needed to and not have to deal with any runaround. After getting all of my bids, Bill's was very fair, not the cheapest and certainly not the most expensive but it was Bill himself that had sold me on Big C and the reason was that I didn't feel like there were going to be any gotcha's from Big C. One of the companies who had a better price left me with the feeling that there were going to be a few (hidden) costs when they got the old roof off. Bill made me feel comfortable in my decision to work with Big C. Now that my roof is complete all that I can say is it is an absolutely beautiful job. I had upgraded my asphalt shingle roof to a standing seam metal roof and it is just outstanding work. I have never seen trim work like what I received from Big C. It is just perfect and I could not recommend Big C more highly. ********UPDATE: Hurricane Ian We were pummeled by Ian, spending hours in the eye wall. Trees broke all around us, branches slammed our roof as they broke off and were launched at us. When

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Mr. Nelson, it was a pleasure doing business with you. Thank you for the opportunity and this 5-star review. ~Bill Edited to Add: Thank you for sharing this update Mr. Nelson. I'm happy to hear you and your family are safe after the hurricane and that the roof Big C Roofing put on for you held tight. Take care.

• 5 out of 5EZ Slider3 years ago

  Do not hesitate to call this company! They explained every detail of our re-roof and were SPOT ON all of the way.

  Reply from the business

  Thank you, we enjoyed working with you.

• 5 out of 5Nancy Fischer3 years ago

  First of all, after the hurricane, Bill the owner had someone come out to look at my roof. The turn around timing was so quick when I decided to hire Big C Roofing They did a great job! In addition, my neighbors are so impressed with the quality of roofing materials used and colors. They are A+++ the service was excellent and can’t be beat in my opinion; pricing local business owner, communication and follow up excellent quality plus product.

  Reply from the business

  Thank you very much Nancy, we appreciate your business and your review, but most of all, we are so glad that you are happy with our Products and Services.

• 5 out of 5Bob Prier3 years ago

  I had contacted Bill at Big C Roofing in early September 2022 to get quotes for roof replacements on 3 properties that I owned in Port Charlotte. After receiving the quotes I did my due diligence and obtained 2 other quotes. While I was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you very much Bob. Always a pleasure to work with fellow neighbors, especially in the time of need within the community. We appreciate your business and your review!