Roofing contractor
Best Brothers Roofing
6523 Central Ave Pike Ste 101, Knoxville, TN 37912
- Google average
- 4.9
- Ratings counted
- 88
- One and two star
- 1 of 88(1.1%)
- Tennessee median
- 1.9%
The first three are Google’s own figures for Best Brothers Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 86 | 98% | |
|---|---|---|---|
| 4 | 1 | 1% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 1% |
About typical — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Best Brothers Roofing.
- 1 out of 5Bertney MartinEdited 2 years ago
Probably the worst people we have ever tried dealing with regarding Our home and completely unprofessional. They came to us asking if we were interested in a new roof and we did say we were but could not afford one at the time. They talked with us about insurance etc etc and pretty much didn’t want to take no for a answer. We looked into insurance side of things and we had to do the majority of the work in communicating with our insurance, the emailing back & forth, making the phone calls ( all which they should’ve been doing to help us) …during this time men who I didn’t know were showing up at my home without proper notification and permission while I was alone with my kids (they were informed multiple Times my husband worked during week days) all hours of the day including a few times around 6/7pm on a work / school night harassing us about if we had got any information for them from our insurance which they should have been contacting us with information for us by phone or email. They knew we had a leak in our home and once our insurance contacted us and we let them know we were approved they didn’t/ stopped responding to emails , so after 6 plus months of back and forth unprofessionalism, them basically showing up to our home Announced and even sometimes waiting outside our home until we got home for 20mins plus longer at times and making us feel uncomfortable and harassed we decided we didn’t feel comfortable with them working on our home. They had the audacity, be bitter and continue to be unprofessional by finally responding with getting a lawyer to try to get money from us anyway after doing nothing to help us. They didn’t even offer to temporarily fix/ patch certain areas of our roof while it was leaking which they knew so we had no other choice to hire a trusted company that helped us in a more timely manner. It took them 6 plus months to try to even do any kind of business with this company and we got nothing out of it but a headache and now some ridicu
Google cut this review short. The full text is on their Google profile.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- insurance claim assistance20
- fast process12
- gutter repair12
- crew cleanup3
- quick repair3
- quick quote3
- yard cleanup3
- shingle replacement2
- wind damage repair2
- fascia repair2
Other reviews we hold
14 more of the 85 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Vinnie Blacka day ago
Gutter repairs can address leaks, loose sections, sagging areas, damaged outlets, or other localized problems. Depending on the condition, the work may involve replacing a section, securing fasteners, adjusting alignment, or addressing a downspout connection. Compared with leaving a damaged gutter system unattended, targeted repairs can restore more consistent water flow along the roofline. Proper slope and secure connections are important for reliable operation. A completed repair can improve the condition of the drainage system while preserving portions that remain serviceable.
- 5 out of 5Linda Fryea week ago
Very professional work faren was great and fair with the price, highly recommend best brothers roofing!
Reply from the business
Thank you, Linda! We really appreciate the recommendation and thanks for choosing Best Brothers Roofing.
- 5 out of 5brenda johnstona week ago
This company is top-notch! Peter was very professional and explained every detail of the installation and pricing. Kevin was the project manager and kept us informed as the installation progressed. All of the installers were polite and the cleanup after installation was very thorough. They made sure all of the old roofing and tacks were picked up. They know how to make their customers happy. I recommend them highly!
Reply from the business
Thank you, Brenda! We're so glad Peter and Kevin took great care of you throughout the installation. We really appreciate the kind words and the recommendation, and we're thrilled you're happy with your new roof.
- 5 out of 5James Johnstona week ago
Excellent company to work with. Very professional and did an excellent job of replacing my roof.
Reply from the business
Thanks so much, James! We're glad the roof replacement went smoothly for you. We appreciate you taking the time to share this and trusting Best Brothers Roofing with your home.
- 5 out of 5Jonathan Dyea week ago
They were quick and responsive. I was able to get a same day estimate and next day service for my roof repair. Would definitely recommend Best Brothers for your roofing needs.
Reply from the business
Thanks, Jonathan! Really glad we could get to your roof repair quickly and get it taken care of for you. We appreciate you choosing Best Brothers Roofing, and the recommendation means a lot to us.
- 5 out of 5Jen Didyk3 weeks ago
Peter came out the next day after I found a leak. He was recommended as honest and trustworthy - and he deserves those recommendations! He offered me several options from "bandaid" to "reroof" and his rates were very reasonable. I went for …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Jen. We are glad Peter was helpful and provided you with the best alternatives for your leak. We appreciate you calling us honest and trustworthy, that means a lot to us. We will be happy to help you again whenever you need us. Thanks for choosing Best Brothers Roofing.
- 5 out of 5Greg Mallicoat3 weeks ago
Worked with Faren. Great young man. All work was excellent in a timely manner and cost was great. Will use them again.
Reply from the business
Thank you, Greg. We are glad Faren took great care of you. We will pass along your kind words to him. We will be happy to help you again whenever you need us. Thanks for trusting Best Brothers Roofing.
- 5 out of 5Dana Bivinsa month ago
Excellent service. Very prompt
Reply from the business
Thank you, Dana! We appreciate your trust and are glad we could help with your roof repair.
- 5 out of 5Brandy Beelera month ago
Excellent service. My vinyl siding was damaged in a storm. They came out the same day, arrived on time, and the service was reasonably priced. I highly recommend this company.
Reply from the business
Thank you, Brandy! We’re glad we could respond quickly to help with your storm damaged siding. Providing timely service, fair pricing, and quality work is what we strive for every day. We appreciate your recommendation and your trust in our team.
- 5 out of 5David Franklina month ago
Peter Leyva and crew were very thorough with inspection and installation. Showed up on time and left no mess, great pricing, happy with the experience and service.
Reply from the business
Thank you so much, David! We appreciate you taking the time to share your experience. Peter and the crew will be glad to hear your kind words. Showing up on time, doing a thorough job, and leaving your property clean these are all things we take pride in. Thank you for trusting in us.
- 5 out of 5christopher rinck2 months ago
We couldn't be happier with our experience with Best Brothers Roofing. They made the entire roof replacement process smooth and stress-free. Their workmanship was top-notch, communication was excellent, and they were always available to …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Christopher, thank you for the wonderful review and recommendation. We are delighted to hear that your roof replacement experience was smooth and stress free from start to finish. Providing quality workmanship, clear communication, and dependable service is what we strive for on every project. It is great to know our crew delivered a professional installation and left your property clean when the job was complete. We truly appreciate your trust in Best Brothers Roofing LLC and look forward to helping you again whenever you need us.
- 5 out of 5David Marshall2 months ago
Really good job. Appreciate how they stand behind it.
Reply from the business
David, thank you for the 5 star review. We are glad to hear you were pleased with the work and that our commitment to standing behind what we do made a positive impression. Providing dependable service and lasting results is something we take great pride in. We truly appreciate your trust in Best Brothers Roofing LLC and thank you for choosing us for your roof repair needs. If we can ever help again, we are just a call away.
- 5 out of 5jeff lynn2 months ago
Did roof replacement in 1 day and sent progress photos throughout the day. Spent extra time cleaning up the yard because they knew we had dogs. This was a great experience and easy process. Would recommend Best Brothers Roofing to anyone needing their roof done.
Reply from the business
Jeff, thank you for the fantastic review and recommendation. We are glad to hear your roof replacement was completed in just one day and that the progress photos helped keep you informed throughout the project. Our team takes pride in delivering a smooth, stress free experience while paying attention to the details, including making sure your yard was thoroughly cleaned and safe for your dogs. We truly appreciate your trust in Best Brothers Roofing LLC and are grateful for the opportunity to work on your home. Enjoy your new roof!
- 5 out of 5Robin Hutson2 months ago
I cannot say enough good things about this company! They were so kind to my elderly father and corrected him when he wrote a check fort $11 000 instead of $1,100. I can't thank them enough! They were also prompt and did a great job!
Reply from the business
Robin, thank you for taking the time to share your experience. Your kind words mean a great deal to our team. We believe honesty, integrity, and treating every customer like family are just as important as the quality of our work. We are grateful we could help your father and ensure everything was handled correctly. It is also wonderful to hear that you were happy with our prompt service and workmanship. Thank you for trusting Best Brothers Roofing LLC and for your recommendation. We truly appreciate your support.
The latest post from this business
Posted by Best Brothers Roofing to their own Google profile 3 months ago. Their words, not ours.
You don't need a ladder to catch early warning signs. 🤓 Here's what to look for from the ground. 👉 bestbrothersroofing.com #BestBrothersRoofing #ResidentialRoofing #Knoxville #TN21 hours ago
What Best Brothers Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Free estimates
“…Get a Free Estimate Now! About Us Knoxville Services Roof…”
Family owned
“…As a family-owned business, we take pride in helping…”
Their site also states: 24/7 emergency call-out.
Other roofers in Knoxville
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Barnett Roofingroof replacement, courteous staff, thorough inspection5.02,676 ratings0.9% one and two star(865) 323-2402 | 5.0 | 2,676 | 0.9%24 of 2,676 | (865) 323-2402 |
| FLOW Roofing, LLCroof replacement, quick response, responsive staff5.0512 ratings0.2% one and two star(865) 910-5530 | 5.0 | 512 | 0.2%1 of 512 | (865) 910-5530 |
| Exterior Home Solutions Roofing & Sidingroof replacement, estimate, polite workers4.8474 ratings4.9% one and two star(865) 524-5888 | 4.8 | 474 | 4.9%23 of 474 | (865) 524-5888 |
| Daniel Hood Roofingroof replacement, answering questions, respectful staff4.8458 ratings4.4% one and two star(865) 851-5002 | 4.8 | 458 | 4.4%20 of 458 | (865) 851-5002 |
| Litespeed Construction - Knoxville Roofing Contractorgutters, new roof installation, gutter replacement4.9348 ratings2.9% one and two star(865) 297-3286 | 4.9 | 348 | 2.9%10 of 348 | (865) 297-3286 |
| Falcon Roofingroof replacement, quick response, courteous staff4.9318 ratings1.9% one and two star(865) 234-3145 | 4.9 | 318 | 1.9%6 of 318 | (865) 234-3145 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 88 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 88, of which 85 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.