Roofing contractor
Bert Roofing Inc.
10021 Cayuga Dr, Dallas, TX 75228
- Google average
- 4.8
- Ratings counted
- 134
- One and two star
- 6 of 134(4.5%)
- Texas median
- 1.0%
The first three are Google’s own figures for Bert Roofing Inc., read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 125 | 93% | |
|---|---|---|---|
| 4 | 2 | 1% | |
| 3 | 1 | 1% | |
| 2 | 1 | 1% | |
| 1 | 5 | 4% |
About typical — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 6 of the one and two-star reviews we hold for Bert Roofing Inc., most recent first.
- 1 out of 5Russell CabreraEdited 4 months ago
The entire painting of my house was supposed to be included in my bid. When they gave me my contract it didn’t include the house painting and I didn’t notice. Now they want to charge me over 5k. All my other quotes included full house painting and I told them and they said they were matching what I was getting with the other quotes I got. I feel cheated. No one reached out to me.
Reply from the business
Russell, I’ve reviewed your written contract and project file. The agreement includes roofing along with limited siding replacement and painting of those specific repaired areas only. It does not include full exterior house painting, and that scope remained consistent from the original estimate through the signed contract. The painting referenced was limited to those repaired areas. At your request, that portion of the work was not completed and was adjusted on the invoice accordingly. We completed the roofing work as outlined in the written agreement. If you’d like to review the documents together, I’m available. J E Bert
- 1 out of 5Sylvia Myers7 months ago
They checked the roof area by the bathroom. They said they placed a covering under the outlet on the roof by the bathroom. At the porch area they removed the shingles and applied the covering and placed the shingles back securely. .
Reply from the business
Thank you for the review. We want to clarify that the work described was completed exactly as outlined in the written estimate provided and approved prior to starting the job, and the final invoice matched that estimate. We were not contacted with any concerns or requests for additional work after completion. If there is anything you feel was not addressed, we would be happy to discuss it directly and make it right.
- 2 out of 5Ken McDonald5 years ago
Good information
Reply from the business
We do not have a Ken McDonald in our list of prior customers. Please let us know of any information that you require.
- 1 out of 5Roylene Burns5 years ago
I would not recommend Bert's Roofing. I called almost 2 weeks ago. When I did not hear anything from them, I called back and they had no record of my call. It has now been almost a week and I have still have not heard from them - so unprofessional. POOR SERVICE.
Reply from the business
We are sorry for communication issues. For the person that reads Google reviews, we have done no work here. A call was received on a Friday and a review left on Google the following Tuesday. As an established company, we are very busy rainy times of year. You were likely told of that when you initially called.
- 1 out of 5Jared Behnke7 years ago
Used twice for repairs with a good experience. After widespread storm damage, can't even get a call back, much less get a quote scheduled.
- 1 out of 5Astrid Eleanor9 years ago
I recently had old insulation removed and new insulation blown in. During this job, my contractors uncovered so much debris left in my attic years ago by Bert Roofing that the job could not even be completed. Ultimately, it cost me hundreds of dollars to have someone come in and remove all of the trash that Bert Roofing left behind. What lazy and unprofessional work. The company that originally blew in the insulation after the roofing job neglected to clean up your mess and blew insulation right over it. Don't worry, they'll be getting similar reviews all over social media. It's too bad that Bert Roofing cuts corners and does shoddy work. I actually need a new roof and was going to give you repeat business. It's a wonder my roof has lasted as long as it did. God knows what other corners you cut. Shame on you!
Reply from the business
We have no records of work done for Astrid Eleanor or any variation of it. We certainly have not received a request to clean up an attic in 2016. There are several roofing outfits that begin with "B" and are four letters that we have inappropriately been confused with after some time has passed. People should know we gladly and timely take care of all legitimate request. We have no record of one over being make in this case. Consumers should also be aware, that a properties attic is seldom exposed to debris. 99% of the time there is a solid wood deck under the shingles and above the attic space.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement26
- respectful crew9
- gutters6
- professional crew5
- hail damage repair4
- leaks3
- shingle matching2
- debris removal2
- effective repairs2
- reliable team2
Other reviews we hold
14 more of the 118 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Ira GasserEdited a month ago
Great job
Reply from the business
Thank you so much for the kind review. We really appreciate you trusting Bert Roofing again after replacing the roof several years ago. We were glad to help with the garage repair in Richardson, and we appreciate the continued confidence in our company.
- 5 out of 5John CasperEdited 2 months ago
I have used Bert Roofing 3 times over the past 1.5 years. Service, responsiveness, value and quality of work were all outstanding.
Reply from the business
Thank You for your five star review!
- 5 out of 5rtgltd4Edited 2 months ago
I'm constantly being approached by roofing companies & contractors trying to get my roofing business and my short answer is always the same: "We've used Bert Roofing--Chris & crew, specifically--for over 20 years, wouldn't switch for …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for your loyalty and kind words! It means the world to us that you've trusted Chris and our team for over 20 years. We take great pride in delivering the kind of service that keeps customers like you coming back. If there's ever anything you need, we're always here to help. Thanks again for being part of the Bert Roofing family!
- 5 out of 5Clint Compton2 months ago
Very thorough and very good. I have used Bert Roofing three times now. Each time they did and impeccable job and their pricing is very reasonable. Over the years, I have used other roofing companies, and they either charge a lot more or do …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Clint. We appreciate you using Bert Roofing again and taking the time to leave such a thoughtful review. It means a lot when a customer trusts us for multiple roof repairs over the years. We are glad Chris and our crew were able to help with this Dallas 75229 repair and leave everything cleaned up when the work was finished. We appreciate your continued confidence in Bert Roofing.
- 5 out of 5Scott JacksonEdited 2 months ago
Chris took care of the repairs for us quickly.
Reply from the business
Thank you! We appreciate it.
- 5 out of 5albert mcclendon2 months ago
Knowledgeable and common sense advice. Easy communication. Great clean up afterwards with no damage to plants, trees or yard. Impact resistant shingles lowered insurance cost.
Reply from the business
Thank you for the thoughtful review. We appreciate the kind words and the opportunity to work on your home near Greenbriar and Preston Road in University Park. It has been our pleasure to help maintain the roof over the years and then handle the full replacement when the time came. The GAF Timberline Class 3 impact-resistant shingles were a strong choice for this roof, especially with the potential insurance benefit. We also appreciate you mentioning the clean up and care around the plants, trees, and yard. That matters to us on every roofing project. Thank you again for trusting Bert Roofing.
- 5 out of 5Ruthann Wyrostka3 months ago
Chris was knowledgeable a BB d gave a step by step process in replacing my roof. His workers were courteous and did a thorough cleanup.
Reply from the business
Thank you, Ruthann. We appreciate the kind review and are glad Chris was able to walk you through the roof replacement process clearly. We also appreciate your comments about the crew being courteous and leaving the property clean. That matters on every roof installation. It was a pleasure helping with your CertainTeed Landmark roof in the Garland 75043 area. Thank you for choosing Bert Roofing.
- 5 out of 5Gotta get Hired3 months ago
John and his company are exceptional at what they do. Beyond the quality of their work, John is a man of integrity, great character, and true professionalism who clearly knows his craft. His team was amazing to work with committed, reliable, and dedicated to delivering first-class service from start to finish. The entire experience exceeded my expectations. I highly recommend John and his company, and I’m looking forward to working with them again in the future!
Reply from the business
Thank You
- 5 out of 5Veronica MartinezCantu3 months ago
We had a partial roof repair and Bert Roofing was able to match our shingles exactly! Looks great, they were friendly and fast!
Reply from the business
Veronica, thank you for the kind review. We appreciate you trusting Bert Roofing with your roof repair. Matching existing shingles on a larger repair is not always simple, so I am glad the finished work blended in well and looked right when we were done. We appreciate the opportunity to help and are glad you were happy with the price, speed, and service. This matches the job context well: it was a sizable partial repair using Owens Corning Duration in Driftwood, with the repair scope focused on the left side of the roof and related ridge/starter work
- 5 out of 5Ragen Allsbrooks3 months ago
Owning several rental properties I have needed roof repair or replacement several times over the years, Bert Roofing is the company to go with!
Reply from the business
Ragen, thank you very much for the kind review and for trusting Bert Roofing with several of your rental properties over the years. We appreciate the repeat business and the confidence you have placed in us for both roof repairs and full roof replacements. We were glad to help again with your recent project in the Casa View area. Long-term customers like you mean a lot to us, and we appreciate the opportunity to continue taking care of your properties. J E Bert
- 5 out of 5Daniel WatsonEdited 4 months ago
Quality work for a steep, wood shingled roof. Prompt, courteous service on site and from the office. I would use them again and do recommend them to others.
Reply from the business
Thank you, Daniel. We appreciate the opportunity to work on your home. Steep wood shake roofs take careful planning and execution, and we’re glad the result met expectations. It was a pleasure working with you in the Highland Park area. If you ever need anything down the road, we’re here to help.
- 4 out of 5Ken Holt4 months ago
Bert and his crew did an excellent job repairing my roof leak and chimney leak. The crew was courteous and respectful. It took a couple weeks after the completion of the roof repair before we got a good rain fall to see how the roof held up. I am satisfied with the work and would highly recommend Bert and for roof repairs. You’re in good hands
Reply from the business
Thank you for the review and for trusting Bert Roofing with your roof and chimney leak repairs. We know there was a lot of prior work that needed to be corrected, so we appreciate the opportunity to get it addressed properly. We are glad to hear everything held up well after the recent rain. That is always the real test. Our crews take pride in being respectful on site and doing the job right the first time. If you ever need roof repair in the 75243 area near Abrams and LBJ, we are here to help. We appreciate the recommendation and your business.
- 5 out of 5David Dillon4 months ago
These guys are great! They’re fast in responding always professional and friendly. I have been doing business with them for years!
Reply from the business
Thank you for the continued trust over the years. We appreciate you taking the time to share this, especially with so many options out there. Glad we could help with the storm and wind damage repairs in Richardson. Those situations tend to need a quick response and clear communication, so it is good to hear that came through on your end. We value the long-term relationship and are here whenever you need us.
- 5 out of 5Erinn Bryan5 months ago
Great job and roof looks beautiful. Appreciate a reliable, long-standing and reputable roofing company that will provide a true written estimate for the scope of work! Love Bert Roofing, always my go-to for all roofing needs.
Reply from the business
Erinn, thank you for the kind words and for taking the time to leave a review. We appreciate the opportunity to help with the storm and wind repairs, and we are glad the roof turned out well. It also means a lot to work again with past customers. We try to take care of the people who have trusted Bert Roofing before. Thanks again for your continued confidence in our company.
The latest post from this business
Posted by Bert Roofing Inc. to their own Google profile 5 months ago. Their words, not ours.
Meet Jim Phillips, the newest member of the Bert Roofing team serving North Dallas and the 75248 area. Jim has lived in 75248 for 24 years, raised his family there, and has known Bert Roofing for decades. In fact, before joining us, Jim was a customer. We have replaced roofs on three of his homes over the years, as well as his brother’s home. Jim also brings a strong background outside roofing. He has been a CPA since 1987, spent decades in corporate accounting, and later owned and operated a home repair business. That combination of business experience, home repair knowledge, and local ties makes him a good fit for the way we work. Jim’s approach is simple: inspect the roof, explain what he finds, and help the homeowner decide what actually makes sense. Sometimes that means replacement. Sometimes a repair is the better answer. Most importantly, 75248 is not just a service area for Jim. It is home. Read more about Jim and his background with Bert Roofing: [LINK] 3 days agoLearn more
What Bert Roofing Inc. says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Owned · Since 1988 · RCAT Licensed Call Today 214-321-9341 No Obligation…”
Bonded
“…with a thin reflective foil layer bonded to the underside, facing into the…”
States a founding year
“…Bert Roofing | Dallas Roofing Since 1988 Skip to main content We Offer…”
Free estimates
“…Insurance Claims Welcome Request a Free Inspection Tell us a little about your roof and…”
Family owned
“…Learn More Dallas Roofing You Can Trust Family Owned · Since 1988 · RCAT…”
Their site also states: warranty offered, states years in business.
Other roofers in Dallas
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Blue Hammer Roofingroof replacement, insurance claim assistance, project management4.91,305 ratings2.9% one and two star(469) 564-8357 | 4.9 | 1,305 | 2.9%38 of 1,305 | (469) 564-8357 |
| KPost Roofing & Waterproofingroof replacement, insurance claim assistance, polite staff4.9857 ratings2.3% one and two star(972) 910-8777 | 4.9 | 857 | 2.3%20 of 857 | (972) 910-8777 |
| T Rock Roofing & Contractingroof replacement, thorough inspection, answering questions4.9801 ratings2.5% one and two star(469) 931-9867 | 4.9 | 801 | 2.5%20 of 801 | (469) 931-9867 |
| New View Roofinginsurance claim assistance, thoroughness, answering questions4.9694 ratings3.6% one and two star(469) 966-1196 | 4.9 | 694 | 3.6%25 of 694 | (469) 966-1196 |
| Bold Roofing - DFW's Best Roofing Contractorroof replacement, insurance claim assistance, inspection4.7620 ratings6.5% one and two star(972) 380-9300 | 4.7 | 620 | 6.5%40 of 620 | (972) 380-9300 |
| Arrington Roofingthorough inspection, courteous staff, competitive pricing4.9356 ratings1.1% one and two star(214) 774-1972 | 4.9 | 356 | 1.1%4 of 356 | (214) 774-1972 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 134 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 134, of which 118 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.