Roofing contractor
Bastin Roofing
1275 W Terra Ln, O'Fallon, MO 63366
Listed under O’Fallon, MO
- Google average
- 4.7
- Ratings counted
- 66
- One and two star
- 5 of 66(7.6%)
- Missouri median
- 2.5%
The first three are Google’s own figures for Bastin Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Missouri roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 59 | 89% | |
|---|---|---|---|
| 4 | 2 | 3% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 5 | 8% |
Higher than most — the typical roofer in Missouri sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Bastin Roofing.
- 1 out of 5Anees Uddina year ago
I hired Bastin Roofing for a major project and spent over $30,000 expecting quality workmanship. Unfortunately, the roof and flashing around my bay window were done poorly. The bay window began leaking, and when I contacted them, they blamed the window itself. I replaced the window at my own expense, only to find the leak persisted — proving the issue is with the defective roof and flashing. Despite multiple attempts to get them to repair their work, Bastin Roofing has ignored my requests. Very disappointing experience after such a large investment. Homeowners, be aware — my advice is to look elsewhere for a roofer who will stand behind their work.
Reply from the business
I am stunned you posted this we have an appointment with you weds. to look at the flashing that another contractor installed, that contractor is coming weds as well. And I paid you a little over $20,000 for your roof. And the roof has never leaked, you told me how good it looks, I would be happy to post pictures of your roof if you like . The leak according to you is the counterflashing on the brick. Nothing to do with the roof Not sure your end game here , but at least be honest when you review because your dishonesty can cause a lot of damage to a small company See you weds Kirk Bastin Bastin Roofing
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- quick work6
- professional crew5
- fascia and soffit4
- siding4
- polite crew3
- fast crew3
- no high pressure sales2
- competitive quote2
- storm damage repair2
- roof quality2
Other reviews we hold
14 more of the 59 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Lori Coffeya week ago
Mathew was in on every detail. He was prompt and got the job done in a timely manner. A++++ Highly recommend!!!!!!!
Reply from the business
Thank you for the kind words it was a pleasure working with you on your siding project
- 5 out of 5Kim Blaosa week ago
Matt was friendly and very knowledgeable. The crew showed up at 545am and was done and cleaned up by 2pm. Very accommodating with our needs of what day was best for us. We're very happy with our new roof and recommend them highly.
Reply from the business
Thank you, Kim, for the kind review and for highlighting Matt and the crew. We're glad they arrived early, finished and cleaned up promptly, and that we could accommodate your preferred schedule. We're thrilled you're happy with your new roof and appreciate your strong recommendation. If you need anything in the future, please don’t hesitate to reach out. Thank you!
- 5 out of 5Louis BrownEdited a week ago
VERY PROFESSIONAL 5 STAR QUALITY SERVICE ✨️✨️✨️✨️✨️
Reply from the business
Thank you Louis it was a pleasure working with you
- 5 out of 5Brian3 weeks ago
⭐⭐⭐⭐⭐ From start to finish, my experience with Bastin Roofing was outstanding. The …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Your positive feedback is truly appreciated, and it’s wonderful to hear about your exceptional experience. It's gratifying to know that the team's professionalism and dedication made a lasting impression. Thank you for your kind recommendation; it means a lot to us. Sincerely, Kirk Bastin Bastin Roofing LLC
- 5 out of 5Terry Gerstenschlager3 weeks ago
Bastin roofing gave me a beautiful new roof and the job was first rate in every way. Matt Rhodes and the whole crew could not have done a better job . I would recommend them to any one for their quality of craftsmanship. After the job all materials, nails , and screws were cleaned up completely . Matt answered all my questions about the job details and the materials they used. Rest assured Bastin will provide a very high quality job you will be happy with.
Reply from the business
Thank you terry it was a pleasure working with you
- 5 out of 5Brian4 weeks ago
⭐⭐⭐⭐⭐ From start to finish, my experience with Bastin Roofing was outstanding. The entire team was professional, courteous, and took obvious pride in their work. Every detail was done right, and the quality of the finished product exceeded my expectations. Working with Matt was a pleasure. He's a true professional—honest, knowledgeable, responsive, and great to work with throughout the entire project. He made the process easy and kept me informed every step of the way. Bastin Roofing installed new fascia, soffit, and upgraded gutters on my home, and the craftsmanship is exceptional. You can tell they genuinely care about doing quality work, not just getting the job done. I would highly recommend Bastin Roofing to anyone looking for a company that values professionalism, attention to detail, and customer satisfaction. It was an incredible experience, and I couldn't be happier with the results.
Reply from the business
Your positive feedback is truly appreciated, and it’s wonderful to hear about your exceptional experience. It's gratifying to know that the team's professionalism and dedication made a lasting impression. Thank you for your kind recommendation; it means a lot to us. Sincerely, Kirk Bastin Bastin Roofing LLC
- 5 out of 5Laura Maichel4 weeks ago
Bastin Roofing did an outstanding job replacing my roof in a day. Price was very fair, crew was so hardworking and cleaned up everything before leaving. Kirk was great to deal with and truly cares about doing the best job for his customers. Highly recommend!
Reply from the business
Thank you, Laura — we appreciate your kind words and recommendation. We're glad the roof replacement went smoothly in a day and that you found the price fair and the crew hardworking. Kirk will be pleased to hear you felt he truly cares about doing the best job. If you need anything else, please don’t hesitate to reach out. Thank you!
- 5 out of 5Barb NewEdited a month ago
Professional excellent from sales to completion. Would highly recommend.
Reply from the business
Thank you, Barb, for the kind words and the five-star rating. We’re thrilled to hear our team delivered professional, excellent service from sales through completion. Your recommendation means a lot to us. We appreciate your trust and look forward to serving you again. Thank you!
- 5 out of 5Kyle Zerrusena month ago
Great guys. Quick and quality work
Reply from the business
Thanks for the great review, Kyle — we really appreciate it. Our team will be happy to hear you noticed the quick, quality work. We look forward to helping you again in the future. Thank you!
- 5 out of 5chris voss2 months ago
Great company to work with!
Reply from the business
Thank you, Chris, for the wonderful review! We’re thrilled you enjoyed working with our team and appreciate your trust. We look forward to the opportunity to work with you again. Thank you!
- 5 out of 5Jeff Richardson2 months ago
Great experience once again. Matt is very clear and communicative. The crew was fast and professional. Can’t recommend Bastins highly enough.
Reply from the business
Thank you, Jeff, for the kind words and for trusting us again. We're glad Matt and the crew provided clear communication and fast, professional service. Your recommendation means a lot to our team. We look forward to serving you again. Thank you!
- 5 out of 5Lisa Walker2 months ago
Kirk Baskin and his employees were great in communication, very professional and no high pressure sales. His crew did a quality job on our roof gutters soffit and fascia. I would highly recommend Bastin Roofing.
Reply from the business
sorry, I just seen this And we appreciate you letting us do the work I know I’m a little scared of rain at times so thanks for having patience with me I think everything turned out really nice thanks again truly appreciate your business Kirk Bastin Bastin Roofing
- 5 out of 5Kathleen Richardson2 months ago
Both times we have contacted Bastin Roofing for services, they provided a very quick response with reasonable quotes. They offered recommendations and options without high pressure. Once we agreed upon the services, the response time to complete the job was quick and professional. The detailed clean up is much appreciated as well.
Reply from the business
Thank you, Kathleen, for your kind review and for trusting Bastin Roofing twice. We’re glad our team provided quick responses, fair quotes, helpful recommendations without pressure, prompt project completion, and thorough cleanup. We appreciate your business and look forward to serving you again. Thank you!
- 5 out of 5D BoldersonEdited 3 months ago
This is our 3rd roof on a 35 year old home. We upgraded to the Northgate climate flex, 50 year roof. Wind velocities and hail is increasing every year. So glad that Bastin roofing offered a higher grade product! Very happy with the price, workmanship and installation.
Reply from the business
Thank you, D Bolderson, for trusting Bastin Roofing with your third roof and for choosing the Northgate Climate Flex 50-year system. We're thrilled the higher-grade product, price, workmanship, and installation met your expectations. We appreciate your repeat business and recommendation as weather risks increase each year. Please contact us if you need anything in the future. Thank you!
The latest post from this business
Posted by Bastin Roofing to their own Google profile 12 days ago. Their words, not ours.
Believe it or not – just because your roof isn't full of gaping holes, doesn't mean you don't need a new roof. So how do I know when to have my roofing done? The obvious indicators are things like missing shingles, leaks, or small animals finding their way into your attic. But there are a few more subtle clues that, when spotted early, can save you lots of time and money on more serious repairs down the road. This would include curling shingles, damaged flashing, discolored ceilings and ice dams.1 day agoCall now
What Bastin Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States a founding year
“…Call Us Request A QUOTE Keeping You Dry Since 1995 We are Commercial & Residential…”
Mentions the BBB
“…See Our Services Contact Us SEND! BBB ACCREDITED OSHA CERTIFIED VETERAN OWNED Let The…”
Veteran owned
“…BBB ACCREDITED OSHA CERTIFIED VETERAN OWNED Let The Elements do their worst We…”
Their site also states: free estimates, 24/7 emergency call-out.
Other roofers in O’Fallon
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Brody Allen Exteriorsinsurance claim assistance, answering questions, siding replacement4.9511 ratings3.3% one and two star(314) 833-7255 | 4.9 | 511 | 3.3%17 of 511 | (314) 833-7255 |
| Stonebridge Roofinggutter replacement, siding replacement, insurance claim assistance4.9401 ratings1.7% one and two star(314) 834-7135 | 4.9 | 401 | 1.7%7 of 401 | (314) 834-7135 |
| Prrotect Roofingroof replacement, gutters, siding replacement4.9382 ratings1.0% one and two star(314) 860-6636 | 4.9 | 382 | 1.0%4 of 382 | (314) 860-6636 |
| Shamrock Roofing and Constructioneasy process, insurance claim assistance, gutter replacement4.9317 ratings3.2% one and two star(314) 380-3000 | 4.9 | 317 | 3.2%10 of 317 | (314) 380-3000 |
| Gateway General Contractors Roofingroof replacement, insurance claim assistance, answering questions4.9295 ratings2.4% one and two star(636) 402-9586 | 4.9 | 295 | 2.4%7 of 295 | (636) 402-9586 |
| Crown Exteriors LLCroof replacement, insurance claims, storm damage repair4.7268 ratings7.5% one and two star(314) 443-5170 | 4.7 | 268 | 7.5%20 of 268 | (314) 443-5170 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 66 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 67, of which 59 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.