Roofing contractor
Austin Roofing Company & Handyman
823 Congress Ave Ste 300, Austin, TX 78701
- Google average
- 5.0
- Ratings counted
- 47
- One and two star
- 1 of 47(2.1%)
- Texas median
- 1.0%
The first three are Google’s own figures for Austin Roofing Company & Handyman, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 45 | 96% | |
|---|---|---|---|
| 4 | 1 | 2% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 2% |
About typical — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Austin Roofing Company & Handyman.
- 1 out of 5Jake B.a day ago
Avoid this company. Below is an honest accounting of my experience. We paid Austin Roofing & Handyman a 50% deposit ($1,437.50) to replace the entire soffit ceiling of our 18-foot high exterior entryway. On the work day, the subcontractors arrived 2.5 hours after the scheduled start after having already pushed the time back previously that morning. When they arrived, they had a completely different understanding of the project requirements despite the scope being clearly outlined in the paid invoice. On a call prior to arriving for the work, the assigned worker couldn't tell me offhand which company he was working for, and planned to bring only a ladder for an entire 18-foot ceiling that needed to be replaced with Hardie, despite my explanation on the call that there was an entire ceiling to replace. When I raised the issue on a separate call with the business owner prior to the sub-contractor's arrival, the business owner assured me his sub-contractor was equipped for the full scope of the repair. His own worker, as recorded at my doorbell video an hour later had no clue what the scope of work was, thinking he was replacing just a single panel instead of the entire ceiling. No work was performed. No materials were delivered. He refuses to refund our deposit and smugly points to a "no refund" policy as though he "got me". We are disputing the charges and filing a complaint with the BBB. Update: 8/17/26: 12:24pm. This is a reply to the business owner's response. In his response my my review (below), the business owner claims his team arrived and set up. That is false, plain and simple - the two sub-contractors showed up without the crew, tools, or materials to complete the job, and they said so themselves! We have this on ring camera and I wish there were a way to post it directly in this review. Furthermore, the business owner claims to have attempted to resolve this, yet he was hostile, non-conciliatory for his mistake, and seemed proud that he "got us" wi
Google cut this review short. The full text is on their Google profile.
Reply from the business
I'm sorry you did not like our world-class services. We take great pride in our work, but we cannot issue refunds for last-minute cancellations. As stated in our signed agreement, cancellations made on the day of the job—after our team has already arrived and set up—are non-refundable to cover labor and preparation costs. We attempted to resolve this with you over the phone and are sorry we could not make you happy.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- quality work5
- fair pricing3
- timeliness3
- inspection preparation2
- knowledgeable roofer2
- knowledgeable technician2
- no upselling2
- general repairs2
- scheduling2
- reliable2
Other reviews we hold
14 more of the 38 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Christina Robledoa day ago
Definitely using these guys again. Very professional and convenient communication. I had repairs done on my roof. Now time to get the floor repairs done.
Reply from the business
Thank you so much for the 5-star review, Christina! We are thrilled to hear that you had such a positive experience with our roof repair services after the storm.Our team prides itself on being a highly reliable Austin roofing contractor, and we always aim to provide clear, convenient communication and reasonable pricing for every homeowner we serve. Knowing that you plan to use our team again in the future is the best compliment we could receive.If you or your neighbors ever need a trusted roofer near me for future inspections, maintenance, or storm damage, our team at our Austin roofing company is always here to help. Good luck with your upcoming floor repairs!
- 5 out of 5Colby Boxa month ago
Great Austin roofing company. Also used there handyman services. It was a seamless process..
Reply from the business
Hi Colby, thank you so much for the 5-star review! As a dedicated Austin roofing company, we are thrilled to hear that you had a seamless experience with our team. Our goal as a trusted Austin roofing contractor is always to deliver top-notch work at a reasonable price, whether we are handling a full roof installation, roof damage repair, or our handyman services like drywall and painting. We truly appreciate your business and look forward to serving you again!
- 5 out of 5Mathew Smitha month ago
Matt has been excellent to work with. He is thoughtful in how he approaches any roofing issue and won’t try and upsell you on an entirely new roof if you just need some basic repairs. In an industry where it seems like every roofer wants you to replace your roof, do yourself a favor and call these guys first.
Reply from the business
Hi Mathew, thank you for the 5-star review! If you are searching for an honest roofer near me, our team is always here to help. As a dedicated Austin roofer, we pride ourselves on thorough, upfront assessments. We believe in fixing what is actually broken instead of pushing for a full, unnecessary replacement. Thanks for choosing Austin Roofing & Handyman, and please let us know if you need anything else!
- 5 out of 5Evan Deckera month ago
We had a leak in our roof that needed repairing. As soon as we reached out, Matthew was quick and very easy to work with. He diagnosed the source of the leak and his team went above and beyond to ensure the issue was fixed. Will definitely use Matthew for future roofing projects.
Reply from the business
Hi Evan, thank you so much for the 5-star review! Our team takes great pride in being a trusted choice for roofing and handyman services in Austin, Texas. We are thrilled to hear that Matthew quickly diagnosed your roof leak and provided an efficient roof repair. Whether it is emergency roofing projects or everyday home maintenance and handyman services, our goal is always to go above and beyond for our local Austin community. We truly appreciate your recommendation and look forward to helping you with any future roofing repairs or handyman jobs!
- 5 out of 5Vincent Albericoa month ago
Honest, dependable quality work at reasonable prices. What more could you want? Highly recommended.
Reply from the business
Thank you so much for the 5-star review, Vincent! As a trusted local handyman in Austin, Texas, our team takes great pride in delivering dependable, high-quality work at competitive prices. Whether our clients need general handyman services or specialized exterior work, we always strive to exceed expectations. While our Austin roofing experts are highly sought after, we are equally committed to providing top-tier general home repairs and gutter maintenance. Thank you for recommending us to anyone searching for the most reliable roofers near me—we look forward to helping you with your next property project!
- 5 out of 5Peter Black2 months ago
Very happy with the work that Matt and his crew did on my house’s roof a couple of weeks ago. From the assessment of preventive maintenance on my roof (steel) through the bid and work process it was seamless. Matt was great to deal with : …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Peter, thank you so much for the 5-star review! Our team is thrilled to hear that you are happy with the metal roof preventive maintenance we completed on your home. Matt and the crew always aim to provide transparent, professional service without any high-pressure upsells. Regular maintenance is the best way to extend the lifespan of a residential steel roof and prevent future leaks. We truly appreciate your recommendation and look forward to helping you with any future metal roofing services you might need :-)
- 5 out of 5YK Chang2 months ago
Great service. Easy to schedule. Took care off d the issue promptly.
Reply from the business
Hi YK,Thank you so much for the 5-star review! We are thrilled to hear that you experienced great service and found our team easy to schedule. Promptly taking care of your property needs is always our top priority at Austin Roofing & Handyman.Whether you need a reliable local roofing company for a roof repair or a skilled Austin handyman for quick home maintenance, we are always here to help our neighbors in Austin, Texas.We appreciate your support and look forward to working with you again!Best regards,The Team at Austin Roofing & Handyman
- 4 out of 5AJ2 months ago
Tyler did a great job and should get a bonus for a one man operation.
Reply from the business
Thank you so much for the 5-star review, AJ! We are thrilled to hear that Tyler did a fantastic job providing top-tier roof repair services for your home. We take great pride in delivering reliable roofing solutions, and I will make sure Tyler gets the recognition he deserves for his hard work on your project. We truly appreciate your business and your feedback!
- 5 out of 5Luke Mulkey3 months ago
Quality work done! Team was responsive, polite, and timely.
Reply from the business
Thank you so much for the review! The team at Austin Roofing and Handyman takes great pride in delivering quality roof repair and drywall repair services to our neighbors here in the Govalle area of Austin. We always aim to be responsive, polite, and timely from the initial estimate to the final inspection. If you ever need dependable local experts again, we are always here to help!
- 5 out of 5Daniela Gomez3 months ago
guys matt is awesome he was so nice and funny too!!! sweet and awesome handyman !
Reply from the business
Thank you so much for the 5-star review, Daniela!The whole team at Austin Roofing is thrilled to hear that Matt provided such sweet, funny, and awesome service. We take great pride in having the friendliest handyman in Austin, Texas, handling your home projects.Whether you need Matt back for quick handyman services, general home repairs, or our specialized roofing company solutions like roof leak repair, we are always here to help.Thanks again for choosing Austin Roofing!
- 5 out of 5Rachel Morrill4 months ago
My roof tried to quit. These guys didn’t. After a nasty wind storm Sunday night, parts of our roof were literally coming …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Rachel! Thank you so much for the incredible 5-star review! We know how stressful it is when a wind storm decides to take parts of your home with it, so we were happy to jump in and help immediately. Our team at Austin Roofing and Handyman prides itself on being there for our neighbors when they need emergency roof repair most—even on a Sunday! Transparency is huge for us, so we’re glad you appreciated that we stuck to our word on the pricing, despite the job being a bit more complex than expected. Delivering high-quality, honest storm damage repair is what we're all about. We’ll be sure to pass your kind words along to the crew who put in those 12 hours. Enjoy your new, secure roof!
- 5 out of 5Kevin Duerr4 months ago
Great service all around. Quick and effective. Would recommend
Reply from the business
Hi Kevin, thanks so much for the 5-star review! We’re thrilled to hear you had a great experience with our roof damage repair services and found our pricing competitive. As a local Austin roofing company, we take pride in providing fast and effective solutions for our neighbors. It was a pleasure helping you out with your home in South Austin! We truly appreciate the recommendation and look forward to being your go-to for any future roofing or handyman needs.
- 5 out of 5Bruce W. Ewing4 months ago
Super helpful and honest. Great company to work with, especially if you’re in a pinch!
Reply from the business
Hi Bruce, thank you so much for the 5-star review! The team at Austin Roofing & Handyman was happy to jump in and help when you were in a pinch. We take pride in being an honest and reliable roofing company in Austin, and it’s great to know our service hit the mark for you. We look forward to being your go-to for any future home repairs or roofing needs!
- 5 out of 5Shelby Marquardt4 months ago
They fixed the roofing issue quickly, and at a reasonable rate. We are very happy!
Reply from the business
Hi Shelby, thank you so much for the five-star review! Our team at Austin Roofing & Handyman is thrilled to hear that we could resolve your roofing issue quickly and at a reasonable rate. Providing quality general construction and reliable roof repair in Austin, Texas is what we strive for. We appreciate your business and are happy to hear you’re satisfied with the results!
The latest post from this business
Posted by Austin Roofing Company & Handyman to their own Google profile 3 days ago. Their words, not ours.
Austin Roofing Company & Handyman recently completed a comprehensive roof inspection and repair at a home in the Cedar Park area. After using advanced drone technology to identify hidden hail damage from recent storms, our team quickly addressed multiple minor leaks around pipe boots and replaced several damaged shingles. The homeowner now enjoys a fully restored, weather-resistant roof built to withstand Austin's intense sun and unpredictable storms. Our detailed inspection report gave the customer peace of mind, knowing their home is secure for years to come. Austin roofing company-austin roofing contractor2 hours agoLearn more
What Austin Roofing Company & Handyman says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…skylight installation in Austin, our licensed roofers provide innovative roofing…”
Free estimates
“…Call (512) 259-5265 Get a free quote today. Online form Reach out to…”
24/7 emergency call-out
“…Yes, we offer 24/7 emergency roofing repair services to…”
Other roofers in Austin
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Austin Roofing Company & Water Damage | WDRroof replacement, answering questions, insurance claim assistance5.01,480 ratings0.5% one and two star(512) 820-6505 | 5.0 | 1,480 | 0.5%7 of 1,480 | (512) 820-6505 |
| LOA Construction and Austin Roofingroof replacement, answering questions, insurance claim assistance5.0989 ratings0.6% one and two star(512) 375-3654 | 5.0 | 989 | 0.6%6 of 989 | (512) 375-3654 |
| Kidd Roofinginspection, answering questions, responsive staff4.9821 ratings1.8% one and two star(512) 671-7791 | 4.9 | 821 | 1.8%15 of 821 | (512) 671-7791 |
| Ja-Mar Roofing & Sheet Metal - Austinmetal roof installation, inspection, gutter replacement4.9666 ratings1.5% one and two star(512) 441-8437 | 4.9 | 666 | 1.5%10 of 666 | (512) 441-8437 |
| JP Exteriorswindow replacement, siding replacement, james hardie siding4.9619 ratings1.8% one and two star(512) 960-3191 | 4.9 | 619 | 1.8%11 of 619 | (512) 960-3191 |
| Cool Roofs - Austinroof replacement, answering questions, thorough inspection5.0596 ratings0% one and two star(512) 980-1297 | 5.0 | 596 | 0%0 of 596 | (512) 980-1297 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 47 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 48, of which 38 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.