Arrowhead Roofing

8 of the 11 one and two-star reviews we hold, most recent first.

• 2 out of 5Whitney Davis4 months ago

  They did my roof in July 2011 and which included a ridge vent that they failed to install properly causing the shingles with 50 year GAF system plus warranty to fail in under 15 years. No warranty on workmanship past 5 years, and appears …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for taking the time to share your feedback. We take all reviews seriously, and we'd like to clarify the record for anyone reading this. Arrowhead Roofing has never had you as a client. We completed this roof for the previous owner on 06/25/2011, and an extended warranty (#574702) was issued on 07/15/2011. You purchased the home "AS IS" on 04/24/2024, and per your own account, the inspection at the time of purchase identified a shingle product defect. Neither you nor the legal owner contacted us at that time. Had we been notified, the roof very likely could have been replaced under the shingle manufacturer's defect coverage - but the warranty was never transferred to you within the required 120 days of closing. We also want to clarify that ventilation is unrelated to the manufacturer's product defect on the shingles. These are two separate issues, and the failure you're describing is consistent with the defect identified in your own pre-purchase inspection. We stand behind our workmanship and our warranty process, and we're glad to answer any questions a current or prospective customer may have.

• 1 out of 5Robert Samples5 months ago

  Had a small leak. Asked if they were local to the eufaula area as my local roofer was not responding. Lady on the phone said a project manager did live in the area and would reach out to him to get ahold of us to look at/fix repair. I said it was not an emergency but I wanted someone close that could come look/repair it before a week of rain came in. She said no problem. That was Monday, it is now Wednesday and they are saying $500 to show up as an emergency, or they can schedule someone to look at it Friday and then schedule repairs later after that. That was not what was discussed or wanted. I'm certain it is some caulking around a dormer on our roof that needs it but I am out of town and wife home alone and pitch of the roof is pretty steep. Thanks for nothing Arrowhead Roofing. I'll do it myself when I get home. Additionally, project manager doesn't even live in the area. Another issue. Untrustworthy and don't do what they say. Will never use them and will encourage everyone I know and ever meet to not use them.

  Reply from the business

  Robert, we’re sorry that you had a negative experience and would like to provide some additional facts and information. You first reached out to us on Tuesday 3/3/26 at 4:16 pm (NOT Monday) regarding a known leak on your dormer with upcoming severe weather. You stated that there was already caulking on your roof and you just wanted additional caulking added. You also stated at that time that your normal roofer was not returning any of your calls and you wanted someone to come out immediately. Our project manager (who lives within 20 miles) returned your call that same day at 6:46 pm. to gather details and understand the situation. At that time, you were told that we could not get on the roof while it was raining or wet. You then requested that we coordinate with your wife since you were out of town and that you would provide her contact information in the morning. The following day, Wednesday 3/4/26 at 9:25 am, you forwarded your wife’s contact information. The project manager called her that day at 9:28 am and left her a message. She promptly returned the call at 1:00 pm and it was explained to her that an emergency dispatch is subject to our minimum charge. If the call could be done Friday, during normal business hours, the appointment and evaluation would be free of charge. Your wife chose to do Friday, subject to weather, since she said that was her normal day off. It was also explained to her that a properly shingled and flashed roof does not need “additional caulking” and that we needed to investigate the problem so that a proper repair solution could be determined. Re- caulking is NOT a solution. Everything was fully explained and a standard free appointment was scheduled. You called the project manager back the same day 3/4/26 at 5:25pm cussing and screaming and stated that you were losing your mind over the leak. The project manager told you to immediately stop talking in that manner. At that time, you continued your cussing. Based on your

• 1 out of 5Kristya year ago

  Arrowhead roofing came in an emergency situation i was looking outside from my bedroom ceiling, so my brother in law had started trying to at least cover the holes on the roof ,however Arrowhead completely took advantage of the fact that …

  Google cut this review short. The full text is on their Google profile.

• 2 out of 5Paul Davey3 years ago

  Well I called them because I had a leaky roof after a heavy rain... She had who answered the phone said she would get ahold of someone to contact me asap. I'm still waiting for a call from them. No one ever called me back... I called …

  Google cut this review short. The full text is on their Google profile.

• 2 out of 5Kevin Shows3 years ago

  I had to call 3 times to get someone to come out and give an estimate. Once I had that, it took me calling twice in one day to get the scheduler to let me know they would be coming out that afternoon. Follow-up and communication is definitely an opportunity that would improve customer service.

  Reply from the business

  We appreciate your honest feed back and we are sorry we were unable to provide you with our signature prompt service and good communication. Over the last few weeks we have experienced hundreds of calls for wind damage repairs and have had to triage the situation with the most severe repairs taking precedent. We apologize for not communicating this to you. We strive for 100% customer satisfaction and we have fallen short. We have issued you a full refund of $350.00 for our services. Hopefully you will give us another opportunity in the future for us to provide you with our excellent customer service.

• 1 out of 5Scott Reed4 years ago

  Poor customer service. Contacted for a bid on a commercial roof replacement. Multiple calls afterwards with no response.

  Reply from the business

  Scott, we are saddened to hear that this was your experience with our company. We inspected the commercial property that was for sale on April 8th and provided you with a verbal estimate on April 15th. When we attempted to email you it was returned undeliverable, and our phone calls to you were unreturned. We wish you the best. Sincerely, Arrowhead Roofing

• 1 out of 5James McIntire5 years ago

  Sent emails through their website with no response. Attempted to call and they never answered.

  Reply from the business

  Mr. McIntire, after learning of your review, we searched our records and found where you sent us a request via our website on 7/1. Due to inclement weather at the start of the new month, we were experiencing an influx of calls and requests and it appears that your internet request was never processed. We're sorry for the inconvenience that this may have caused you.

• 1 out of 5Sandra Gonzalez6 years ago

  I had a horrible experience with Arrowhead roofing, what I thought it would be a quick new roof replacement turned into a four month waiting game. It took them one month after my my insurance approved the claim for them to actually work on my roof4/19. The roof was completed 5/31/19. After they completed my roof they had ceiling work to be done it took them another month to do that 6/18/19, The ceiling ended up bubbling and it took them two weeks to fix it. Then came replacing the carpet I didn’t receive a message, It took Colby a month and a half To actually send me text message Picture samples of carpet. Keep in mind there was a few phone calls and text messages wanting to know Estimated time when we would get our carpet install, His excuse was that they had a lot of work and we’re behind and now his carpet guy was down with a bad back. He advised me that it would be better for me to do the carpet myself since his carpet guy was down, I declined and I told him he would do it because we didn’t have time our summer was super busy at that time. When I finally picked out the carpet and it comes to my house I run my hands through it and it completely falls apart. He found the cheapest carpet he could find for me to put in my house I told him that I wasn’t taking that carpet and I would find my own and install it myself. I also found out by my insurance company that he sent in additional charges and contractor fee ($3,000more) with out my Knowledge it seems like he white it out the original quote and sent off more fees. When it came time to paying him he would call me every day I told him that it was a process just as he told me and I would have his money on Friday. Are usually don’t do reviews but I got a really bad taste in my mouth from this company and I just felt the need to let people now. It sucks to be in a situation like that and feel like you but being put on the back burner.

• polite staff31
• leak repair18
• competitive pricing18
• thorough inspection12
• responsive staff12
• shingle repair11
• siding repair10
• vent installation5
• honest assessment5
• roof replacement estimate3

14 more of the 361 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Nunya Biznessa month ago

  Hector and the crew did a fantastic job on the install and cleanup on our new impact-resistant (IR4) roof. Even though this was a somewhat more expensive material, Arrowhead did it at the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for sharing your experience working with Arrowhead on your new roof. Also thanks for posting the photos of your completed roof! We are glad Hector was able to help with the window housing leak as well. We appreciate the recommendation and will be here if you need a roofer in the future.

• 5 out of 5Jeff Pollinoa month ago

  Josh came and was very honest with me. He told me my roof had a few years left after 2 places told me it needed replacing from hail damage. When I do need a roof, definitely calling Josh.

• 5 out of 5Austin Catesa month ago

  Honest and fast service. Would recommend for ANY roofing needs.

• 5 out of 5Coopera month ago

  Great company! I gave them a call because of the reviews, years in service and the A+ BBB rating and they didnt disappoint. Colby came out and fixed my issue, explaining what had happened with the flashing around my furnace and water heater vents and what he did to fix it.

  Reply from the business

  Thank you for sharing your experience with Colby and Arrowhead Roofing. We are glad we were able to fix the vent pipe flashing for you. Let us know if you need anything in the future!

• 5 out of 5Rogue_Cyphera month ago

  Yeah, my dude Colby and I scheduled a day. He called when he was close, came by looked at my issues worked on them super fast. Gave me some guidance on what I could do next. Really great service

  Reply from the business

  We’re glad Colby was able to help you out! We’ll be here if you need any roofing services in the future.

• 5 out of 5Donna Ja month ago

  Arrowhead was very prompt to return our call and sent some one out right away. I would recommend them for any of your roofing needs. James Doss Locust Grove. OK

  Reply from the business

  Thank you James for sharing your experience working with Arrowhead Roofing! We appreciate you. We’ll be here if you need any roof repair help in the future.

• 5 out of 5Jeremiah Thiemana month ago

  Friendly, professional, great communication, quality craftsmanship and competitive pricing!

  Reply from the business

  Thanks Jeremiah. You described what we aim to deliver every day!

• 5 out of 5Steve Dietscha month ago

  Nick called ahead showed up early was a delightful young man to speak with. Went to work right away and found my concerns were unfounded. I would recommend Arrowhead as your first go to Roofer .

  Reply from the business

  Steve, thank you for sharing your experience with Nick’s roof inspection. We are glad he was able to alleviate your concerns and we really appreciate you recommending Arrowhead Roofing as your go to roofer. Let us know if you need anything in the future.

• 5 out of 5Pamela Kay Hawkins2 months ago

  I love these people. They work with you; they go the extra mile, and the result is superior! Highly recommended.

  Reply from the business

  Pamela, it genuinely means a lot to hear that you felt we went the extra mile for you. That is exactly the kind of experience we want every customer in Tulsa to have, and knowing the end result stood out to you makes all the hard work worth it. We are so grateful for your recommendation and hope your new roof serves you well for many years to come.

• 5 out of 5Linda Ristain2 months ago

  Josh did great service for me. He put in a claim for my insurance to help me get a new roof paid for I appreciate him very much.

  Reply from the business

  Hi Linda, thank you for sharing your appreciation for Josh. We are glad he was able to help you with your roof replacement project. Thanks again!

• 5 out of 5Roberta Trotter2 months ago

  Asked for estimate for roof repair/replacement. They sent someone out who really knew what he was talking about. Fair and honest. Greatly appreciated!

  Reply from the business

  Thank you for sharing your feedback about your experience with Arrowhead Roofing. We really appreciate it!

• 5 out of 5J.B. Wheeker2 months ago

  Great service, did an inspection and some quick repairs with no high pressure sales pitches. They were on time and professional.

  Reply from the business

  JB, thank you! That’s exactly the type of service that we want to deliver. Thank you for sharing your experience.

• 5 out of 5Kaley Biggerstaff2 months ago

  We called on a Saturday and they came out within a few hours to repair a spot that had a leak. Would highly recommend them!

  Reply from the business

  Kaley we’re glad Andy was able to provide a quick roof repair. Thank you for sharing details about your experience working with Arrowhead Roofing. Let us know if you need anything in the future!

• 5 out of 5Levi Biggerstaff2 months ago

  Had a weird leak coming from the attic. Andy came to the house within a few hours of me calling on a Saturday. He and his team will be out shortly to fix it and an impossibly low price!

  Reply from the business

  Levi, thank you for your review! We are glad the crew was able to repair your roof quickly and for a great price thanks again for sharing

Flat roof leaks in Tulsa often start long before water shows up inside. If you own a home or business in Tulsa, Bixby, Jenks, Broken Arrow, or nearby areas, Arrowhead Roofing can help you spot trouble early. Tulsa weather is hard on flat roofing systems. Heat, freezing temps, hail, and heavy rain can lead to membrane damage, poor drainage, and flashing problems on TPO, EPDM, and PVC roofs. A small issue can turn into bigger repair work if it’s ignored. Our Flat Roof Repair Guide explains the common warning signs and what to expect during a professional inspection. Book online to learn more and protect your property before the damage gets worse.Aug 12, 2026Learn more