Roofing contractor
ARC Roofing & Home Improvements
11300 Bellaire Rd, Cleveland, OH 44111
- Google average
- 5.0
- Ratings counted
- 155
- One and two star
- 1 of 155(0.6%)
- Ohio median
- 2.0%
The first three are Google’s own figures for ARC Roofing & Home Improvements, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ohio roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 152 | 98% | |
|---|---|---|---|
| 4 | 2 | 1% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 1% |
Lower than most — the typical roofer in Ohio sits at 2.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for ARC Roofing & Home Improvements.
- 1 out of 5Kenny W.5 years ago
I hired Joe Wymer and his crew to build a deck for me and we even signed the contract for it to be done. I gave them half of the money to buy the materials (they never purchased them) and after the check was cashed I called and left a message with the contactor once a week on Monday to see if a start date locked in. I was then contacted and told the the contractor and the crew lead thought it was best that he give the money back and that I go directly with the crew leader because I had "all these questions" that he did not have an answer to. I was not sure why I was being treated as if I was bothering him but agreed to having the check returned. I was told I would have it by the end of the fallowing week and when I did not receive it I called and spoke with the contractor via text messages (he never called me directly about this concern) and he said that he would send out a new check and at this point I asked if I could just pick a check directly up from him and he then proceeded to tell me he is not in the business of ripping people off and made it seem like I was. I was never contacted by his crew leader to do the deck. In the end I felt as if I had floated him a short term loan for his business. I would not recommend this group for any type of work. I can not stress how unprofessional the whole situation was handled enough and advise anyone reading this to find another company.
Reply from the business
Hello Kenny, This is the wrong company. Can you take this review down please?
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- thoroughness12
- siding9
- polite staff7
- new shingle installation5
- fast completion5
- punctual crew3
- detailed work3
- ice water shield installation2
- fair estimate2
- leak detection2
Other reviews we hold
14 more of the 148 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Maureena day ago
Great company. Everyone I came in contact with was super nice, polite and considerate. They came when promised and did a great job on the roof. I would definitely recommend this company.
Reply from the business
hey Maureen, thank you so much for the wonderful feedback on our team. A lot of planning and preparation goes into our work… We are proud to have done a great job for you! Please let us know if you or anyone in the future needs Anything at all
- 5 out of 5David Homenuk2 days ago
We had ARC Home improvement take care of our porch ceiling they were prompt, very skilled and informative of what they were doing and cleaning up when they were done I would recommend them for home repairs and improvements
- 5 out of 5Thomas Kavounas3 days ago
Would recommend 100% and use again. Great service, great guys, great work! I got 3 estimates and ran them through AI and the materials/price was recommended above the other 2. Thank you for a painless construction! Edit: When you don’t know the difference between Certainteed Flintlastic (what?), 2-ply SBS and EPDM and their relative price points it really helps 😂. Thanks again and looking forward to the painting!
Reply from the business
that’s really interesting to learn how homeowners are learning to use AI effectively. We deeply appreciate your feedback and thank you for your business. Please call us if you ever need any home improvement projects done in the future
- 5 out of 5Patty Young2 weeks ago
The company repaired our sunroof on our three season room. Nate was excellent to work with and listened to our concerns. The workers were polite and explained the work performed every step of the way! Thank you ARC for being a great company to work with!!!
Reply from the business
Thank you so much, Patty! Nate and the crew take pride in keeping homeowners in the loop from start to finish, and we're glad the sunroof repair on your three season room went smoothly. We appreciate you trusting ARC!
- 5 out of 5Robert Mitchener2 weeks ago
Quick communication, fast and reliable repairs. They've been great about ensuring the work is complete and to my specifications while keeping it within my budget. Would strongly recommend for any roofing, gutter, deck, or interior project.
Reply from the business
Thanks, Robert! Staying on budget and delivering exactly what you asked for is what we aim for on every project. We appreciate the recommendation and are here anytime you need roofing, gutters, or interior work.
- 5 out of 5Brittany Snyder2 weeks ago
I found ARC Roofing through the Better Business Bureau website, and from my very first phone call I knew I had made the right choice. When I called, the owner, George, answered the phone himself. Even though he was on a job site, he took the time to talk with me, explain everything in detail, and answer all of my questions. Since I had never gone through the insurance claim process before, I truly appreciated how patient and knowledgeable he was. Before we ended the call, he told me his son would contact me to schedule an estimate. Not only did I receive a call back within the hour, but they were able to come out the very same day. From that point on, everyone at ARC Roofing was professional, courteous, and incredibly thorough. They took the time to explain every step of the process so I always knew what to expect. Once I contacted my insurance company to file a hail damage claim, ARC Roofing stepped in and coordinated directly with my insurance company to schedule the adjuster’s inspection. Unfortunately, our first insurance adjuster provided a very poor experience and significantly underestimated the damage. ARC Roofing didn’t leave us to figure it out on our own. They walked me through exactly what I needed to say to my insurance company, even giving me the wording to use to request a new adjuster. There was extensive hail damage to our home, and thanks to ARC Roofing’s knowledge, persistence, and willingness to help, we were able to overturn the first adjuster’s decision. I had originally only filed a claim for my roof and siding, but in the end my insurance approved 100% coverage for the roof, siding, and gutters. Once everything was approved, ARC Roofing got us on the schedule right away, and work began within a month. They showed up exactly when they said they would all three days, maintained excellent communication throughout the project, and had a large, hardworking crew each day to keep everything on schedule. Every worker was professional, respectful,
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for this review — it means a lot to our whole family and crew. First insurance claims can be overwhelming, and we're glad we could help you get the full scope you deserved on the roof, siding, and gutters. Helping with the color selections was a highlight, and hearing that the neighbors keep complimenting the house is the best review we could ask for. Thank you for trusting ARC with your home. We're here whenever you need us — consider us friends of the family. — George Davis Jr., Owner ARC Roofing & Home Improvements | 440-212-2083 | ARCroofs.net
- 5 out of 5Linda Nibert3 weeks ago
Arc Roofing recently installed gutter guards on my home, and I couldn’t be more pleased with the entire experience. Nate, our sales representative, was professional, knowledgeable, and made sure I understood the product and process from the start. Larry and his crew handled the installation, and their workmanship, courtesy, and attention to detail were outstanding. They left my yard exactly as it was before they arrived and took the time to walk me through the completed job, answering every question. I’m very happy with the service I received and highly recommend Arc Roofing for anyone considering gutter guards.
Reply from the business
Linda, thank you for the kind words! Nate and Larry's crew work hard to make the whole process easy from the first conversation to the final walkthrough, and we're glad your gutter guard install lived up to that. We appreciate you trusting ARC Roofing with your home — give us a call anytime. — George Davis, Owner | ARC Roofing & Home Improvements | 440-212-2083
- 5 out of 5Alexander Koreckya month ago
From start to finish it has been a pleasure working with ARC Roofing and Home Improvements. Mike and George JR are a great team that handle the process from start to finish with care and attention, and most importantly quality and thorough …
Google cut this review short. The full text is on their Google profile.
Reply from the business
thank you so much for the kind words! It was a pleasure working with you from start to finish. Mike and George Jr. take a lot of pride in doing careful, quality work, and it means the world to hear it came through. We’d be glad to help you, your friends, or family anytime. Thanks again for trusting ARC Roofing & Home Improvements!
- 5 out of 5Erika antenoria month ago
Nathan and ARC ROOFING ..did a phenomenal job on our roof!!! Answered all our questions ! No doubt will be reaching out to ARC roofing for our siding soon !! Nathan was the best !
Reply from the business
Erika, thank you so much for the kind words and the 5 stars! We're thrilled Nathan and the crew knocked it out of the park on your roof and took the time to answer all your questions — that's exactly the experience we want every customer to have. We'd be honored to help with your siding whenever you're ready. Just give us a call at 440-212-2083 and we'll take great care of you. Thanks again for trusting ARC Roofing & Home Improvements! – George, Owner
- 5 out of 5Yvette Thomasa month ago
The crew was so professional and kind. Any of my concerns were dealt with right away. I have use ARC roofing for my initial sliding of my house. When the hail storm happen they were the first company I thought of. I definitely will use them again.
Reply from the business
Thank you so much, Yvette! It means the world to us that you came back to ARC after we did your siding — and that we were the first name you thought of when the hail hit. Taking care of our customers quickly and treating them right is exactly what we aim for every time. We'd be honored to help you again down the road. Thank you for trusting our team! – George & the ARC Roofing & Home Improvements crew
- 5 out of 5Phil Ihlea month ago
ARC was hassle and headache free! They did a very professional job. The roof looks awesome!
Reply from the business
hey Phil, Thank you so much for the positive feedback. It’s a pleasure to have you as a customer. Please let us know if there’s ever anything you need in the future
- 5 out of 5Kathy Smitha month ago
Exceptional service from start to finish. George does a great job explaining every step of the process.
Reply from the business
kassi, thank you so much for the kind review. We are thrilled to have been able to service your beautiful home. Please let us know if there’s ever anything you need in the future.
- 5 out of 5Jonathan Westmeyer2 months ago
We had a great experience with George and his team. They were courteous, professional, and a pleasure to work with. They communicated throughout the process and we are thrilled with the results. They replaced our roof, repaired two flat roofs, replaced two railing systems, and tuned up a shingled garage roof. Definitely recommend.
Reply from the business
Thank you, Jonathan! It was a pleasure working with you on the roof replacement, flat roof repairs, railings, and garage roof tune-up. We appreciate you trusting ARC with your home — enjoy the new roof! — George & the ARC Roofing Team
- 5 out of 5Roslyn Lomax2 months ago
This experience was amazing, I was added to the schedule immediately and the work was flawless. I would definitely recommend this company 10/10.
Reply from the business
Thank you so much, Roslyn! We're thrilled we could get you on the schedule quickly and that you're happy with the work. Reviews like this mean the world to our family-owned team. If you ever need anything else — roofing, siding, gutters, or beyond — we're just a call away. Welcome to the ARC family! — George Davis, Owner ARC Roofing & Home Improvements
The latest post from this business
Posted by ARC Roofing & Home Improvements to their own Google profile 22 days ago. Their words, not ours.
emergency repair service services when a tree struck a customer’s home. We were there right away to make sure they’re home was not destroyed by water intrusion, causing more damage.. We provide full home improvements, as well as emergency repair repairs when weather strikesAug 13, 2026Call now
What ARC Roofing & Home Improvements says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Our licensed and insured installers are the…”
Warranty offered
“…in just one day, with a lifetime warranty for peace of mind. Enjoy clear…”
States years in business
“…and Cousin of George Jr., Tony has over 20 years of experience and is a true craftsman…”
Free estimates
“…Contact Us Warranties (440) 212-2083 Free Estimate Call Schedule Roofing Storm Damage…”
24/7 emergency call-out
“…Heights, OH Hours of Operation 24 Hours a Day, 7 Days a Week (440) 212-2083 Get a…”
Mentions the BBB
“…Leading Consumer Choice for Decades A+ Rating on the BBB Thousands of Satisfied…”
Their site also states: insured, states a founding year.
Other roofers in Cleveland
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Barbera Home Improvementsiding, estimate, courteous staff4.9676 ratings2.5% one and two star(440) 843-8987 | 4.9 | 676 | 2.5%17 of 676 | (440) 843-8987 |
| Royalty Roofinginspection, answering questions, quick response4.9647 ratings2.0% one and two star(440) 732-4477 | 4.9 | 647 | 2.0%13 of 647 | (440) 732-4477 |
| Ken's Parkhill Roofinggutters, siding, gutter replacement4.9532 ratings0.9% one and two star(216) 284-9438 | 4.9 | 532 | 0.9%5 of 532 | (216) 284-9438 |
| Mr. Roof Clevelandknowledgeable staff, inspection, thoroughness4.8527 ratings4.6% one and two star(216) 452-2846 | 4.8 | 527 | 4.6%24 of 527 | (216) 452-2846 |
| Ohio Roofing Siding and Slate LLCsiding, slate roof, gutter replacement4.9504 ratings2.4% one and two star(216) 862-4553 | 4.9 | 504 | 2.4%12 of 504 | (216) 862-4553 |
| Absolute Roofinggutter replacement, siding, polite crew4.6268 ratings8.2% one and two star(216) 898-1563 | 4.6 | 268 | 8.2%22 of 268 | (216) 898-1563 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 155 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 155, of which 148 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.