American Home Tech

8 of the 16 one and two-star reviews we hold, most recent first.

• 1 out of 5Dustin Norvell Sr.a month ago

  Let me start off by saying the crew and the project manager that were at my home, and did the work great people did a good job, easy to deal with and hats off to them. Now lets talk about the other side , dealing with anyone in their …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Dustin, Thank you for sharing your feedback, we take your experience very seriously. First, we are glad that you had a great experience with our Project Manager and you are happy with your roof replacement. We absolutely want to make your experience is a 5 star one. American Home Tech takes customer satisfaction seriously, as well as our customer referral program, and what to make sure you get your check referral for the customer your referred. I'd like to personally look into the communication history you experienced with our corporate office, so we can make this right. We attempted to look up your information in our system, and could not find a customer file under your review name. Can you please email marketing@americanhome.tech with more information, so we can look you up and see the history of your job. Thank you!

• 1 out of 5John Conleea month ago

  Storm chasing company. A rep knocked on door and gave the con game "I was working in area I can give you a free inspection". He then pulled about 14 to 17shingles ,very hard . And left them bowed Do not associate with this company, they are terrible.

• 1 out of 5matzpimp2 months ago

  can you please teach your door representative people to read a sign that says no solicitation I get irritated when you people bug me when I'm trying to relax at home thank you

  Reply from the business

  Our goal is to help homeowners who may benefit from a roof inspection due to visible roof damage, particularly following recent storms, which is why our team was in the area. To date, we have assisted more than 8,000 homeowners throughout the region with their roofing needs. We also hold our team members to high standards of professionalism and respect when interacting with homeowners and the communities we serve. We apologize for any inconvenience our visit may have caused. If you would prefer not to be contacted in the future, please email us at marketing@americanhome.tech with additional information, and we will ensure your address is removed from our outreach efforts.

• 1 out of 5Noah Eddy3 months ago

  Continue to solicit at my home despite 2 no soliciting signs, being on a no soliciting list, and turning them away multiple times. Woke up my newborn this time too. Very sketchy company.

  Reply from the business

  Noah, We sincerely apologize for any inconvenience our visits have caused you. Our goal is never to make anyone feel uncomfortable, but rather to offer homeowners information about our services. We value our community and always strive to be respectful. If you'd prefer not to be contacted, please let us know, and we will ensure your address is removed from our outreach efforts. Your feedback is important to us, and we appreciate the opportunity to improve.

• 1 out of 5Matthew Bruno4 months ago

  Came home today from work and found a ladder that was left in my mulch bed that was still going up to my roof. No roofing company trucks or employees anywhere in site. I asked my wife why there was a ladder and she stated a salesman for a roofing company came by to assess our roof and forgot it. My wife called him and he had no idea where he had left it. This was a huge liability to me and my family and if it fell it could have caused damage to my home. I politely called him and told him that I took it down and that we would not be seeking this company’s services.

  Reply from the business

  Matthew, we sincerely apologize for our Project Specialist's mistake and that our rep left his ladder. I am sure as you're aware that with 75+ mph winds from March 13, we have been incredibly busy helping homeowners in the Dayton area, and the rep agreed he would stop by after his other inspections to pick up the ladder. This was a sincere mistake on our part and we did not mean to cause any distress. The Project Specialist spoke to your wife who was super kind about it and he apologized, but when you spoke to him your conversation and words included profanities, which is not how we conduct business.

• 1 out of 5Tom Saylor10 months ago

  Jacob came out to get an idea of the work we wanted and take some measurements and photos ( complete home exterior remodel). He was late in getting back with us and at that time wanted to schedule a phone call between he, myself and Jake , the owner. We arranged a three way call and all I got for most of the conversation was how Jake took many chances to become the entrepreneur he is. Having him share some of the reasons for getting into the business was fine, but dominated the conversation. At the end, he promised to reach out to a person he works with who does architecture design , CAD program , etc. work to help us better understand and visualize our wants and overall project. Long story short, she ( the designer ) never reached out to us as Jake had promised and not to this day ( nearly 2 months later ) has Jacob or Jake called back or made any attempts to contact us again. After searching on the internet more about this company , I discovered many negative reviews. I also learned that Jake in 2024 bought a $5 million golf course and a $1.8 plus million dollar home on this same golf course in Florida just outside of Orlando. After reading the many , many negative reviews, having this company ghost me and learning that the owner purchased at least $7 million in real estate , it leads me to believe this is a scam company and seeking to make the quickest buck possible by doing minimal work with little effort. I won’t be contributing to his newly acquired wealth.

  Reply from the business

  Hi Tom, We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. It’s clear that our follow-up fell short after your initial consultation, and that’s not the level of communication or professionalism we strive to deliver. Regarding your comments about our team and ownership, personal matters or unrelated financial information have no connection to how we operate or serve our customers. Our focus remains on providing quality craftsmanship and clear, transparent communication throughout every project. We’d appreciate the chance to reconnect, address the missed follow-up, and ensure your questions about the remodel are fully answered. We’d like to make this right if any chance to do so remains. Thank you again for bringing this to our attention. Your feedback helps us improve.

• 1 out of 5Marcus Deerwester11 months ago

  Absolutely trash business. I have asked them to not come on my property and to stop contacting me three times and just chased off the 4th salesman.

  Reply from the business

  Marcus, we don't appreciate you referencing us as a 'trash business'. Though we do want to make sure you are removed from our outreach efforts ASAP. Please email our office team at hello@americanhome.tech with your details so we can update our system.

• 1 out of 5Gary CaudillEdited a year ago

  I have unresolved issues with American Home Tech and the execution of my roof replacement. I first want to communicate the positives…..Nicki C. Claims Relationship Manage did an outstanding job representing my interest with my insurance company, her professionalism concern for customer service was “5”star. She handed the final rounds with my insurance over to Deirdre F. who continued that excellent service. My issues and ultimate “1” star is the result of the actual roof application and the blatant disrespect of management to my concerns after 17 days of numerous attempts to address my apprehensions. I have an obvious swale in a portion of my roof, that was not present prior to the new roof application, that, along with my desire to have the roofers take down my “Dish” satellite, which needed to be taken down with the new roof (came with a charge). I had asked that it not be placed back on the roof, as I had promised the dish to a friend. The dish was nowhere to be found at the conclusion of the replacement, and after reviewing my Ring video, it never made the dump trailer, so I can only assure it was stolen from my residence, and by ignoring my request to resolve both issues, I can only determine guilt is the reason that I have received no follow-up. I cannot recommend this company for roofing projects!

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Gary, We take your unresolved issues seriously, and sincerely apologize for your experience of a delay in communication and follow up, and for that we sincerely apologize. The accusation of stealing the Dish satellite is serious, and we will do our best to resolve this issue. Our team will be reaching out to you to discuss this matter and find resolutions to your concerns.

• insurance claim assistance39
• gutter replacement13
• kind staff12
• siding quote8
• roof removal3
• friendly technician3
• ceiling repair3
• damage assessment3
• honest inspection2
• claim filing2

14 more of the 347 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Kaylee Bradney2 days ago

  Mike Phillips was fantastic to work with. We could not appreciate the work ethic and communication more. Thank you so much!

• 5 out of 5Nicholas Bisahaa week ago

  Jeremy and company did a fantastic job replacing our siding following storm damage. American Home Tech made the whole process simple from start to finish. I will be using them again!

• 5 out of 5Matthew Lykinsa week ago

  Had a great experience! Finished in less than 12 hours. Great communication from start to finish. Michael Phillips was great to deal with.

• 5 out of 5Timothy Shahana week ago

  I'd like to give a special thank you to Michael Phillips and his crew, also to J.C. Edward's, and finally Austin Werba. American Home Tech company is on point, extremely professional, and true to their word. They laid out the plan to us step by step, showed up on time and got to work. Amazing team, very nice, and awesome attitudes. I would recommend thus company and more importantly the three names I mentioned above.

• 5 out of 5Ashley Kenny3 weeks ago

  Very grateful we worked with American home tech! All the individuals we talked with were very professional and kind despite some hiccups that were not their fault along the way. They made the process very smooth. I would highly recommend them.

  Reply from the business

  Ashley - thank you for the kind words! We truly appreciate your patience through the process and are grateful for the opportunity to help. Thank you for trusting American Home Tech and for your recommendation!

• 5 out of 5Randy Fraziera month ago

  Great roofing job perfect

  Reply from the business

  Hi Randy! So glad you had a great experience. We appreciated the opportunity to work with you!

• 5 out of 5Stephanie Dembskia month ago

  Had both my roof replaced and some interior water damage fix. Love that they deal with insurance and made the process very easy especially since I didn’t now how the process worked. Work was done quickly and interior contractor was so respectful that I worked 3rd shift. Highly recommend!!!

  Reply from the business

  Stephanie - thank you so much for sharing your experience! We know insurance can feel like trying to read a map in the dark, so we’re happy we could help make the process smooth and stress-free. We’re especially glad our team was able to work around your schedule and treat your home with the respect it deserves. We hope you have a great summer with your new roof!

• 5 out of 5Mark Cowana month ago

  They are amazingly efficient and helpful. They cleaned up the blown in insulation that fell in my living room when my ceiling collapsed the same day they arrived to quote my work. Alex met with my insurance adjuster to work on getting the repairs covered by insurance. They work directly with the insurance adjuster through the complete process. I highly recommend America Home Tech

• 5 out of 5Bob MadewellEdited 2 months ago

  Amazing people to work with. Professional in all ways. Appointments were always on time, people we’re knowledgeable and made sure everything was covered completely, work was done correctly and most importantly, on time! Would highly …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Bob, thank you for giving American Home Tech a great review! We are thrilled you had a great experience with our roofing services, and that you enjoyed working with Alex. We are glad your experience with our team was knowledgeable and thorough. We are here for any future home projects, and be sure to recommend us to your family and friends!

• 5 out of 5Pascal Gartmann2 months ago

  Worked with Michael Phillips and his crew. The whole project was well organized and planned. The Crew arrived as discussed and on time. They worked hard and very professional all day. We had the old roof removed and installed new roof all …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Pascal, thank you for taking the time to share! We're so glad you had a good experience with Michael and his crew. We're also thankful you trusted the process; we know the in-between can be a little messy, but glad it ended well. We appreciate you!

• 5 out of 5Natalie Born2 months ago

  Amazing people to work with,started with Justin Riegle on explaining step by step what would be happening &helping us pick out our shingles.Then ending with Michael Phillips on telling us what damages were being replaced & why. Both guys …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5James Lickliter2 months ago

  AHT project mgr and crew do a great job. Efficient, fast, and professional.

• 5 out of 5Jason Whitner2 months ago

  Michael Phillips and the guys did a great job with the roof! Kept me updated and informed throughout the entire process.

• 5 out of 5Barb King2 months ago

  I love my new roof! From beginning to end everyone at American Home Tech were super nice and treated us with care.

Partially Approved or Denied Storm Claim? Don't Give Up Yet. An initial insurance decision doesn't always mean your storm claim is finished. Additional damage, documentation, or repair costs may still need to be reviewed based on your policy and circumstances. American Home Tech helps homeowners navigate existing storm claims through our claim takeover process—from reviewing damage and insurance estimates to providing additional documentation and working toward a complete resolution. Have a storm claim you're unsure about? Let us take a second look. Read our latest blog to learn more about partially approved and denied storm claims.5 hours agoLearn more