Action Exteriors Austin

All 3 of the one and two-star reviews we hold for Action Exteriors Austin, most recent first.

• 1 out of 5Nick Brilla year ago

  Andy ignored a no soliciting sign clearly posted on our door.

  Reply from the business

  We apologize for the inconvenience this has caused, Nick. We take your feedback seriously and will address this matter promptly to ensure it doesn't happen again. Thank you for bringing it to our attention.

• 1 out of 5Travis Cot6 years ago

  Super sketchy insurance fraud types. Came thru the neighborhood, walking up to houses after a 2 minute hail storm. Beware.

  Reply from the business

  Mr. Weige, I’m not sure what made our company seem “super sketchy” to you. We receive storm data maps on a daily basis and provide storm restoration work for our clients homes. When weather maps show there was hail in a given area we provide free inspections to homeowners in the area to determine if damage was severe enough to warrant a repair or roof replacement. We are a central Texas contractor that has been in business since 2005 and we warranty our labor for 5 years. I can assure you we are not looking to risk our reputation by committing insurance fraud.

• 1 out of 5Jennifer Glendenning9 years ago

  They no showed without calling! I guess life is too good not to show up for a scheduled appointment. I wish I could give them a zero! Update: They eventually did showed up at 4:30 for a scheduled 1:30 appointment. They need to do better to regain my confidence.

  Reply from the business

  Jennifer, we sincerely apologize that we missed our appointment with you and for the lack of communication. We understand your frustration and that we need to do better to earn back your trust. We take full responsibility for the error and are working to prevent this from happening again to our customers in Central Texas. Please call us directly at (512) 844-1802 so we can discuss this further. — The Action Exteriors Team

• insurance claim assistance81
• gutter guard33
• hail damage repair21
• color selection10
• metal roof replacement7
• free inspection4
• shingle repair4
• wind damage repair4
• hardworking crew3
• fence replacement3

14 more of the 291 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5eric baker2 days ago

  Lauren has been an incredible roofing referral partner for my insurance agency. My clients have commented how well she handled their needs when I give them her contact info. Thanks Lauren!

• 5 out of 5Elizabeth Wright2 days ago

  Lauren was so helpful throughout the entire process! She was professional, knowledgeable, and made everything so easy from start to finish. She took the time to explain everything clearly, answered all of my questions, and made sure I felt comfortable with the work being done. You can tell she genuinely cares about her customers and takes pride in what she does. I would definitely recommend Lauren to anyone looking for a reliable and trustworthy roofing contractor!

• 5 out of 5Dustin McLean2 months ago

  Great experience with Action Exteriors. Got everything taken care of in a professional, timely fashion despite a difficult time with insurance. Brandon Mince kept me informed and updated the entire way. Definitely would recommend.

  Reply from the business

  Dustin, thank you so much for the review! We're so glad to hear that Brandon provided you with great service and kept you informed throughout the process, especially with the insurance challenges. It's our goal at Action Exteriors to make things as easy as possible for our customers in Georgetown, Texas. We appreciate your recommendation! — The Action Exteriors Team

• 5 out of 5Stephanie Regas3 months ago

  I am sharing this review because a team member, Solomon, was willing to help me out with a patch repair. My husband and I were too afraid to climb the roof to do it ourselves and they reached out to help me. We had the materials but not the strength to get up there. Thank you!

  Reply from the business

  Stephanie, thank you for sharing your experience! We're so glad Solomon was able to help you with your roof repair. Helping homeowners in Central Texas is what we strive for at Action Exteriors. We appreciate you trusting us! — The Action Exteriors Team

• 5 out of 5Aaron ReevesEdited 3 months ago

  Well, would ya look at that roof! 5 stars and an A+ for Action Roofing Austin. Outstanding roof repair and replacement work. Solid craftsmanship, clean finish, and built tough for that Texas weather. Now that’s roofing done right!

  Reply from the business

  Thank you, Aaron, for the great review! Jacob is a valuable member of our team and we're so glad he provided you with excellent service. Knowing you'd recommend us to your grandparents speaks volumes. We appreciate you trusting Action Exteriors for your roofing needs in Central Texas! — The Action Exteriors Team

• 5 out of 5Heythereimsandy4 months ago

  Jacob is amazing, he provided the best customer service. The guys were in and out and one day and they worked seamlessly with my insurance company.

  Reply from the business

  Thank you for the great review! We agree, Jacob is a fantastic asset to Action Exteriors and we're so glad he provided you with excellent service. It's great to hear that the team worked seamlessly with your insurance company and got the job done quickly. We appreciate you choosing us for your roofing needs in Central Texas! — The Action Exteriors Team

• 5 out of 5Leslie Rosema8 months ago

  Every interaction with Action Roofing has been a positive one! Lauren Smola is quick to respond, professional, and accommodating. Highly recommend!

  Reply from the business

  We value the realtors we work with and we thank you for calling on us for roofing assistance each and every time! Appreciate the awesome review.

• 5 out of 5David Sheehan8 months ago

  Action Exteriors is a roofing and siding company that I know and trust. Family owned & operated; experienced; expert; responsive. Highly recommend. Lauren Smola is a great partner with our Sheehan Farmers Agency.

  Reply from the business

  We truly appreciate your positivity and the acknowledgment of what we stand for! We'll be sure to let Lauren know that she's doing a great job.

• 5 out of 5Adam Aguirre9 months ago

  Nick at Action Exteriors was awesome to work with. He helped us deal with the insurance company and got our roof replacement approved when we weren’t sure what to do. They upgraded us to a really nice architectural shingle, and even …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Sorry we missed this review! Thank you so much for taking the time to share your experience. We’re thrilled to hear that Nick was able to guide you through the insurance process and help get your roof replacement approved—it can be stressful, and we’re glad he made it easier. We’re also happy you’re enjoying the upgraded architectural shingles and new gutters. Our crew works hard to be punctual, professional, and thorough, so it means a lot to know their work stood out. Your recommendation truly means the world to us. We’re here anytime you need us!

• 5 out of 5Derek Crafton10 months ago

  Brandon mince showed the upmost professionalism and was authentic in his sales approach helping me build a case to send to my landlord about the condition of the roof. He showed grit and hard-work explaining all the hail damage and was more …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We really appreciate you sharing your experience! Brandon always goes the extra mile to make sure homeowners feel informed and confident about their roof’s condition. It’s great to hear he helped you advocate for your home’s safety and showed the kind of care and integrity we value so much. Thanks again for the kind words — we’ll be sure to pass them along to him!

• 5 out of 5Kim Lilly10 months ago

  We got. Knock at the door this afternoon., answered it, and was hesitant to hear the guy out. The man at the door was Brandon Mince from Austin Roofing and Construction. He offered a free inspection, which we allowed. After he was done he …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for taking the time to share your experience! We’re glad Brandon made such a positive impression — he truly takes pride in being honest, respectful, and knowledgeable with every homeowner he meets. We appreciate your trust and look forward to being the team you call if you ever need roofing or exterior help in the future.

• 5 out of 5Karis10 months ago

  Greg helped my grandparents immensely! He treated them with nothing but respect and even help their cat out of a tree! He’s such a kind man and always does a thorough job!

  Reply from the business

  This absolutely made our day — thank you for sharing! Greg has such a big heart, and it’s no surprise he went above and beyond (even for the family cat!). We’re so glad your grandparents were treated with the care and respect they deserve. We’ll make sure Greg knows how much he’s appreciated!

• 5 out of 5Carol Seamana year ago

  This is a great family company! Nick was my original contact, but Jake and Richelle were also involved. They are the best! …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for sharing your wonderful experience, Greg! We’re glad you had such a good experience with each member of the team. Our team always strives for professionalism and efficiency, so it's great to know their efforts made a positive impact. Enjoy your beautiful view, and we appreciate your strong recommendation!

• 5 out of 5Gil Elsassa year ago

  Our house was built in 2015 and within 2 years had some wind damage on the roof. I called the original roofing company that the builder used and they would not honor any warranty. My daughter and husband used Action Roofing at their house …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for sharing your experience and for choosing Action Roofing not just once but over the years—that really means a lot to us. We’re so glad Nick and the team could step in and take care of you after the challenges with the original roof. It’s frustrating when a home so new has those kinds of issues, but we’re happy you now have a roof you can truly rely on. Great call on adding the solar shingles too! It’s awesome that the tax savings helped make it possible. Not only do they look fantastic, but they’re also such a smart, forward-thinking choice. We really appreciate your kind words and for recommending us to others. It’s customers like you who remind us why we do what we do. If you ever need anything in the future—questions, maintenance, or just a friendly check-in—we’re here for you. Thanks again, and enjoy the peace of mind that comes with a roof done right! 💙😊

One weekend, Jacob was driving home from visiting his dad, talking to his cousin on the phone. He was completely off work and honestly wasn't planning to stop anywhere. Then he saw it. A blue tarp flapping in the wind on a roof that was obviously in bad shape. He kept driving for a few seconds, but something wouldn't let him go. He turned around, knocked on the door, introduced himself, and met Brandy. She explained that two other roofing companies had already come out and weren't able to get her anywhere. The roof was leaking in four different areas, ceilings were starting to sag, and paying out of pocket simply wasn't an option for their family. Jacob told Brandy that Action Exteriors' process is different. His team thoroughly documents storm damage, builds a proper scope of work based on what the roof actually needs, and stays involved every step of the way. They documented the damage and got to work. It wasn't a straightforward process, but Jacob and his team stayed with it, and in the end the full scope of work was addressed. Not just the roof, but the gutters, interior repairs, and exterior painting too. Since the home was already being transformed, Brandy decided to go with a beautiful black roof and matching black gutters. The team even painted the garage door and vents black to tie it all together. The transformation was incredible. The family went from living under tarps with active leaks to having a home they're proud of again. For Jacob, what means the mos2 days ago

• Licensed

  “…Let's prove it. Licensed & Insured Full Exterior…”

• Warranty offered

  “…Cost Estimator Portfolio About Us Warranty Blog FAQ Contact Us Franchise…”

• States a founding year

  “…★ IN BUSINESS SINCE 2005 ★ ★ 4.9 STARS. 321 REVIEWS ★ ★…”

• 24/7 emergency call-out

  “…We're In 700+ 5-Star Reviews 24/7 Inspection Availability Endless The…”

• Family owned

  “…ET THE SMOLA'S We're a local, family-owned Austin roofing company proudly…”

Their site also states: insured, free estimates.