Roofing contractor
ACS Roof Maintenance
4523 Hoffman Rd, Little Rock, AR 72209
- Google average
- 4.8
- Ratings counted
- 16
- One and two star
- 1 of 16(6.3%)
- Arkansas median
- 2.6%
The first three are Google’s own figures for ACS Roof Maintenance, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Arkansas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 15 | 94% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 6% |
Higher than most — the typical roofer in Arkansas sits at 2.6%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for ACS Roof Maintenance.
- 1 out of 5Shane Brothers8 years ago
***WARNING*** Do NOT use this company they're dishonest and liars. If you call and schedule an appointment good luck on getting Robert George to call you back. I asked for an estimate on my metal roof and the guy came and put Karna Flex on a few fasteners, which didn't stop my leak problems. He had me sign the work order I felt obligated because he did some work. I asked him first before he looked at the roof to give me an estimate on what it would be. Robert George is a poor manager and leader! He mentioned adjusting the bill which he lied about doing. Now I see why they're not BBB Accredited!! Poor customer service!!
Reply from the business
Dear Shane Brothers, Thank you for taking the time to share your experience. We're truly sorry to hear you were not satisfied with the services provided by ACS Roof Maintenance. We pride ourselves on our transparency and professionalism, so your feedback is especially concerning to us. Our aim is always to provide accurate and honest service, so we regret that your interaction with our team did not reflect this. We assure you that your comments will be investigated thoroughly. Although we're not BBB Accredited, we're committed to work on our performance and customer service. Please allow us the chance to rectify this situation. We value your business, and we would be grateful if you could reach out to us at your earliest convenience. Sincerely, Becky Dorsey ACS Roof Maintenance
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof maintenance4
- project3
- affordable2
- leak2
- responsiveness2
- quality of work2
- reliability2
- leak repair2
- flat roof2
Other reviews we hold
14 more of the 15 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Ben Gunna year ago
I had a problem with a flat roof on my apartments over and over again. So I called ACS Roofing and Robert and Curtis came out and gave me a great price. The next day I called them and said do it, and they showed up less then a week later …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Dear Ben Gunn, Thank you for leaving a positive review and for giving ACS Roof Maintenance a 5-star rating. It's pleasing to know that Robert and Curtis provided you with excellent service and that the issue with the flat roof in your apartment has been resolved to your satisfaction. We appreciate your feedback regarding the affordability and expediency of our services, as well as your approval of the TPO. We strive to deliver high quality service and it's always great to hear when we've achieved that. Once again, thank you for your positive comments, it truly means a lot to us! Best regards, The Team at ACS Roof Maintenance
- 5 out of 5Kit Carsona year ago
ACS Roof Maintenance replaced the sloped (slate look shingled) roof sections on our church that, after just getting slightly damaged by the the tornado in 2023, were severely damaged when the microburst hit in September 2023. The old …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hey Kit, Well, we feel blessed by your kind words! There's nothing more rewarding than being part of preserving a church's heritage and providing a safe space for its community. We're really glad we could get it all done faster than anticipated, and pleased that you found our team enjoyable to work with. We're always here when you need us, for both the small leaks and the major repairs. Thanks a ton for this 5-star recommendation! Best, ACS Roof Maintenance Team
- 5 out of 5Leslie CampbellEdited a year ago
ACS Roof Maintenance always does a great job! They’re responsive, friendly, and work hard to get the job done right. Very satisfied with their services each time we’ve hired them!
Reply from the business
Hey Leslie! Your words have made our day at ACS Roof Maintenance. We always strive to deliver high-quality service, and when we hear from satisfied customers like you, it just boosts our spirits. We’re pleased to know you're happy with our work. Look forward to assisting you in the future. Thanks for the 5 stars and the glowing review!
- 5 out of 5Braydyn BrandellEdited a year ago
ACS Roof Maintenance installed our new roof, and the quality is outstanding. They were professional, and our neighbors were just as happy with their work. Great team to work with!
Reply from the business
Dear Braydyn Brandell, We are thrilled to hear such positive feedback about our service at ACS Roof Maintenance. Our team continually strives to deliver high-quality craftsmanship and a professional service that pleases our customers and their neighbors too! Your kind words validate our efforts and inspire us to keep working diligently. Thank you for taking out time to review us and giving us a perfect rating. We look forward to serving you again. Best Regards, Team ACS Roof Maintenance
- 5 out of 5Grace Saylora year ago
ACS Roof Maintenance did an excellent job with our roof repairs! They were quick, thorough, and priced fairly. Very happy with the result and would hire them again.
Reply from the business
Hey Sitara, Thanks so much for this excellent review! We're thrilled to hear that you're happy with the roof repairs we did and that our pricing hit the mark. We always strive for quick, thorough and fair service, so it's great to get that feedback. Looking forward to working with you again. Cheers, - Your team at ACS Roof Maintenance
- 5 out of 5Zachary Bensona year ago
We’ve used ACS Roof Maintenance twice—once for repairs and once for maintenance. Both times, we were satisfied with their service and value. We’ll definitely call them again when needed.
Reply from the business
Hey Zachary, Thanks for your glowing review! Basically, you've summed up what ACS Roof Maintenance is all about. We're really happy to hear you had a good experience not once, but twice! We look forward to being there when you need us next. Thanks again for the positive feedback and the 5-star rating. You rock! Cheers, ACS Roof Maintenance Team
- 5 out of 5Linda Miazgaa year ago
We've worked with ACS Roof Maintenance on three projects, and they never disappoint! On time, thorough, and reliable—thanks for the great work!
Reply from the business
Dear Linda Miazga, Thank you for your supportive review and for rating ACS Roof Maintenance a '5 out of 5'. It's always pleasing to hear our clients find our work thorough and reliable. We make it a priority to always deliver on time, and we are thrilled this has been your experience throughout your three projects with us. We sincerely appreciate your business and look forward to working with you in the future. Best Regards, ACS Roof Maintenance Team.
- 5 out of 5Justina Newmana year ago
High-quality work, problem-solving expertise, and great cleanup—an overall excellent experience.
Reply from the business
Hey Justina! Thanks for your fantastic review and the full 5/5 rating. It really made our day here at ACS Roof Maintenance. We're glad you were happy with our high-quality work, problem-solving abilities, and clean-up afterward. We're here for any future roofing needs, so don't hesitate to get in touch. Cheers!
- 5 out of 5Robert Christiansena year ago
Professional, reliable, and affordable. I highly recommend ACS Roof Maintenance.
Reply from the business
Dear Mr. Christiansen, Thank you for your generous feedback. At ACS Roof Maintenance, we strive to provide top-quality, reliable and affordable services to all our customers. We greatly appreciate your recommendation. Your kind words inspire us to uphold and continually improve our standards. We look forward to serving any of your future roof maintenance needs. Best Regards, ACS Roof Maintenance
- 5 out of 5Charlie Newmana year ago
We've had a great experience with ACS Roof Maintenance. They inspected our roof before and after fumigation, ensuring everything was in good shape. I'll have them handle any necessary repairs—excellent workmanship and great people!
Reply from the business
Dear Charlie Newman, Thank you for taking the time to leave a positive review and for your high rating. We are delighted to hear that your experience with ACS Roof Maintenance was great. Our dedication to ensuring proper roof inspection and the best possible workmanship is our utmost priority. We look forward to handling any future repairs you may need. We appreciate your support and look forward to continuing to serve you. Best Regards, ACS Roof Maintenance
- 5 out of 5Jana Heltona year ago
ACS roofing is the most responsive and customer friendly roofing service I’ve worked with. If there’s a strong rain and you have a leak… they are the guys you need to call. I’ve also seen them do great installations on very complicated projects, both residential and commercial
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hey Jana, Thank you so much for your awesome review and for the 5-star rating. It made our day here at ACS Roof Maintenance! We take great pride in our timely service and the complex projects we handle, so your feedback feels fantastic. Thanks for trusting us with your roofing needs. Remember, no rain or leak is too strong for us! Best, ACS Roof Maintenance Team
- 5 out of 5Matt gray6 years ago
Great company! In construction your only as good as your last project - ACS roofing has completed many commercial roofing & sheet metal projects for us and their sense of urgency and professionalism is second to none. We look forward to doing many more projects with the ACS team. - Matt, CBM Construction Co.
Reply from the business
Dear Matt Gray, We sincerely appreciate your positive review and the 5-star rating you awarded us a few years ago. Here at ACS Roof Maintenance, we take immense pride in our professionalism and promptness. It's truly rewarding to know that you've had a satisfying experience with our service on many of your commercial roofing and sheet metal projects. We are happy to still be serving CBM Construction Co. with our roofing services and in the future. Best Regards, ACS Roof Maintenance Team.
- 5 out of 5Britt Stewart7 years ago
Great Company. ACS always responds when we are in need. Great crew and quality work.
Reply from the business
Hi Britt Stewart, We were recently looking back at some reviews that have been left and very happy to have reread this again. You've made our roofs shine brighter today! Your kind words have lifted us higher than any ladder ever could! Nothing puts a smile on our faces more than knowing that our efforts have helped you. Thanks a 'shingle' ton for your perfect 5-star rating! We promise to always be there, ready, responding, and climbing those heights to ensure you're covered. Best, ACS Roof Maintenance Team
- 5 out of 5kellye roberts8 years ago
Excellent service. Honest company.
Reply from the business
Dear Kellye Roberts, Thank you so much for your outstanding review and high rating of 5 stars a few years ago! We, at ACS Roof Maintenance, are thrilled to hear that you found our service excellent and trustworthy. Our team is guided by integrity, and your affirmation of that gives us great joy. We are always here to assist you with your roof maintenance needs in the future. Thank you once again for your positive feedback! Warmest Regards, The Team at ACS Roof Maintenance
The latest post from this business
Posted by ACS Roof Maintenance to their own Google profile 20 days ago. Their words, not ours.
At ACS Roof Maintenance, we specialize in TPO membrane roofing. This type of roofing is durable and energy-efficient. Visit our website for more information.3 days agoLearn more
What ACS Roof Maintenance says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Read More Contact Us Licensed and Insured Roofing Contractors Swift…”
Free estimates
“…Contact Us Today For A Free Estimate Enter your information below and…”
Their site also states: insured, warranty offered.
Other roofers in Little Rock
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| P.I. Roofing and Constructiongutter cleaning, courteous staff, quick work4.7765 ratings5.4% one and two star(501) 707-3548 | 4.7 | 765 | 5.4%41 of 765 | (501) 707-3548 |
| Arkansas River Valley Roofing & Restoration | Little Rockinsurance claim assistance, hail damage repair, new roof4.9277 ratings1.1% one and two star(501) 626-1402 | 4.9 | 277 | 1.1%3 of 277 | (501) 626-1402 |
| Rock City Roofing Incroof replacement, insured, insurance claim assistance4.9251 ratings1.6% one and two star(501) 229-9727 | 4.9 | 251 | 1.6%4 of 251 | (501) 229-9727 |
| Big Rock KangaROOFinsurance handling, hail damage, easy process4.8249 ratings5.2% one and two star(501) 600-2331 | 4.8 | 249 | 5.2%13 of 249 | (501) 600-2331 |
| Riley Hays Roofing & Construction. LLCroof replacement, great products, courteous staff4.8236 ratings4.2% one and two star(501) 747-1400 | 4.8 | 236 | 4.2%10 of 236 | (501) 747-1400 |
| Natural State Restoration & Roofinginitial inspection, insurance claim assistance, hail damage repair4.9220 ratings2.7% one and two star(501) 413-8422 | 4.9 | 220 | 2.7%6 of 220 | (501) 413-8422 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 16 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 16, of which 15 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.