Abrams Roofing & Sheet Metal, Inc.

All 2 of the one and two-star reviews we hold for Abrams Roofing & Sheet Metal, Inc., most recent first.

• 1 out of 5Roberto Cardarelli6 months ago

  seldom do negative reviews but this was a true disappointment. When I finally got them to respond as they closed for a week or two for the Holidays, they came out and I thought the wait was worthwhile as it was a good interaction. . a week …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We are sorry your experience left you feeling disappointed, and we appreciate you sharing this feedback. When we first inspected your roof, we explained that our schedule was heavily booked due to the time of year and the volume of projects already under contract. At the time you contacted us, we had roughly 70 jobs on the books, and we were transparent that this would impact scheduling and that we’d be working repairs into the calendar as availability opened up. After we received your signed contract, it had been in our system for 10 days (7 of those being business days) when you called back for an update. At that point, we still couldn’t provide a firm start date because our timeline was being affected by both the existing workload ahead of your project and the impending winter storm and dangerously low temperatures that make roof work unsafe until conditions improve. We understand that an open-ended timeline can be frustrating, and we respect your decision to pursue another contractor if you need the work completed sooner.

• 2 out of 5Michael BEdited a year ago

  I’ve had a mixed experience with Abrams. The work was extremely slow, communication was non-existent, and I had to double-check everything. However, the final product was reasonably well done, and there aren't many other metal roofing options in the area. For this project, I opted for a full metal roof, gutters, and guards. The entire process took about 10 months: 5 months of waiting due to lead time, followed by 5 months of sporadic work. During that time, I was left with water damage throughout the house (underlayment problems), a huge mess with the insulation where sections of the old roof was kicked into the attic, improperly installed gutters (slope, overhang issues, leaking, and general fitment), and improperly sized & non-fitting guards. [NOTE: A credit was issued on the account for the water damage but it's still additional work that needed to be dealt with.] To Abrams' credit, they did come out to make some repairs. But in the end, it was easier to accept “good enough” and conclude our business than to keep chasing them about it. It would have been better to have the job done right from the start rather than relying on patchwork fixes, but that ship has sailed. Ultimately, they're not a company I would trust to do the job without strict oversight. If you have the time to double check everything, chase them around on repairs, and ultimately do a bit of the heavy lifting yourself, I guess they're an option but that really shouldn't be necessary. For me, after 5 months of chasing them around, I eventually gave up and opted to handle the remaining problems myself.

  Reply from the business

  Dear Michael, Thank you for your feedback and for taking the time to share your experience with us. We appreciate your insights and want to clarify a few points regarding your project timeline and completed work. Before signing your contract, you were informed of our project backlog. We received your signed contract on November 29, 2023, and your material deposit on December 8, 2023. Materials were ordered shortly thereafter. Your project officially started on June 11, 2024, and the metal roofing work was completed by July 2, 2024, with a few rain days affecting the schedule. We addressed the gutter installation in early July. Upon inspection, we found that the water running behind the gutter was due to specific issues near the rear of the home rather than improper installation. To mitigate this, we installed skirting around your home on August 9, 2024. The changes made during the roof installation, such as the deeper metal edging, required adjustments to the gutter sizes, which we addressed by installing 5-inch gutter covers on August 23, 2024. We recognize the inconvenience caused by the water damage and provided compensation through an offset for the wood sheathing installed in your home. Additionally, we replaced the skirting on September 6, 2024, to ensure it functioned correctly, and cleaned your gutters and installed new 6-inch gutter guards on September 23, 2024. We regret that your experience did not meet your expectations and appreciate your understanding as we worked through these challenges. Your feedback will help us enhance our communication and project management moving forward. If you have any further concerns or questions, please don’t hesitate to reach out to us directly.

• guttering8
• roof replacement8
• cleanup5
• shingle selection2
• wind storm repair2
• kind staff2
• leak repair2
• quick work2
• inspection2
• professional information2

14 more of the 55 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Gloria Spaina month ago

  They saved me $12,600 on a new roof install. They are honest, knowledgeable and efficient. Because of my situation, they worked me in their busy schedule, came the next …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Gloria, Thank you so much for the kind words! We’re really glad we could get out there quickly and fix the issue without putting you through the cost of a full roof replacement. We always try to be honest about what’s actually needed, and we truly appreciate you trusting us with your home.

• 5 out of 5Vonda Pollock2 months ago

  I would highly recommend Abrams. They replaced my roof and my son garage roof. They were professional and I will be using them again.

  Reply from the business

  Hi Vonda, Thank you so much for the recommendation! We’re glad we could help with both your roof and your son’s garage roof. Our team really appreciates your kind words, and we’re grateful you trusted Abrams Roofing with the work. We look forward to helping you again whenever you need us.

• 5 out of 5A Vowels3 months ago

  Abrams Roofing are super reliable and do great work!

  Reply from the business

  Hi A, Thank you for your kind words! We're delighted to hear about your positive experience with our reliability and the quality of our work. We appreciate your business and are always here to help.

• 5 out of 5Mindy Weaver3 months ago

  We needed repairs done to our slate roof. Abrams gave us estimate and had the work completed before the other company we consulted was able to give us a quote. We were out of town when the work was being done and they shared pictures with us of the progress. They did a beautiful job!

  Reply from the business

  Hi Mindy, Thank you for trusting us with your slate roof repair! We know how important it is to have work done quickly—especially when you’re coordinating from out of town—so we’re glad we could move fast and keep you updated with progress photos along the way. We truly appreciate your kind words and are happy to hear you’re pleased with the final result. If you ever need anything in the future, we’re always here to help!

• 5 out of 5Joe 2tallEdited 4 months ago

  Best roofing company in town!! They do great work!

  Reply from the business

  Hey Joe, thank you for your positive feedback! We appreciate your support and look forward to working with you in the future!

• 5 out of 5Dwayne Calhoun5 months ago

  I HIGHLY recommend Abrams Roofing. They performed a complete roof replacement for both my mom's house (Oct. 2025) and my house (Feb. 2026). After having several of the big name roofing companies in southern Indiana come out, I found …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Dwayne, Thank you so much for trusting Abrams Roofing with both your mom’s home and yours — that truly means a lot to our team. We’re glad our certification, product options, pricing, and communication stood out. Earl, Lisa, and the crew work hard to make every project smooth, efficient, and high quality from start to finish. We appreciate your support and the opportunity to serve your family!

• 5 out of 5Mandeline Hetzel5 months ago

  I am thrilled with my new roof! The guys were nice and did a great job. They finished up at dusk and didn't see some of the roof debris. I called them and they came back immediately to clean up in the day light hours.

  Reply from the business

  Hi Mandeline. Thank you so much for your kind words; we’re thrilled to hear you’re happy with your new roof! We appreciate you pointing out the cleanup as well. While we always aim to leave every job spotless the first time, we’re glad our team was able to respond quickly and make it right. That level of follow-through is something we take seriously. Thanks again for trusting us with your home, we truly appreciate your business!

• 4 out of 5Sue Ann Metcalf5 months ago

  They did good work and neat in cleanup. Just had to wait a bit from estimate to completion

  Reply from the business

  Hi Sue, Thank you for the kind words about our work and cleanup—we really appreciate you taking the time to share your experience. This winter created a significant slowdown for roofing projects due to the holidays, winter storms, and periods of sub-zero temperatures that simply aren’t safe conditions for our crews to work in. As a result, several weeks of the season were lost, which created a backlog of scheduled jobs. We do our best to be transparent with customers about our schedule during the estimate and contracting process. With the amount of storm damage over the past year and the trust homeowners place in our team, our schedule can fill up quickly at times. We truly appreciate your patience and are glad to hear you were happy with the finished work and cleanup. If you ever need anything in the future, please don’t hesitate to reach out.

• 5 out of 5Lesley Rahner8 months ago

  Aways dues a fantastic job when needed.

  Reply from the business

  Thank you so much, Lesley! We truly appreciate your feedback and are always happy to help whenever you need us.

• 5 out of 5Angela Myers8 months ago

  The team at Abram’s Roofing did a great job replacing the roofs on two of my properties.

  Reply from the business

  That's fantastic to hear, Angela! We're thrilled you had such a positive experience with the roof replacements on your properties.

• 5 out of 5Chet Massie8 months ago

  I have used Abrams Roofing a number of times. They do good work, fair pricing. No hard sales just honest answers.

  Reply from the business

  We appreciate your repeat business and positive feedback, Chet! We're glad to hear you've consistently had a great experience with our work and pricing. Thanks for the honest review!

• 5 out of 5Janet Carneya year ago

  We have used Abrams Roofing and Sheet Metal before. They are true professionals and their work is quality. Our roof looks amazing!

  Reply from the business

  Thank you so much for your kind words and continued trust in us, Janet! We're thrilled to hear that you are happy with the quality of our work and that your roof looks amazing. We take great pride in providing professional service and top-notch craftsmanship, and it's always rewarding to know that our customers are satisfied. We hope to work with you again in the future!

• 5 out of 5Devona Portera year ago

  These guys are fabulous! They arrive when they say they will, they finish when they say they will , they communicate when they say they will. What more could you possibly ask? Oh! And, they also did a tremendous job with matching the roof …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your kind words and enthusiastic recommendation, Devona! We’re honored to have had the opportunity to work on your historic home and are especially glad to hear that the new roof blends seamlessly with the original structure. Our team takes pride in delivering reliable service, clear communication, and meticulous clean-up, so it’s great to know those efforts stood out to you. We truly appreciate your support and would be happy to help with any future roofing needs!

• 5 out of 5Peggy Gracea year ago

  Our business has had the same small leaks throughout the last 15 years. We have had 3 different companies try to resolve. Abrams' Owner came out looked at the leaky area of our roof and told me they could fix it. They said the previous fixes used non-commercial grade materials and they would have to re-do. The good news was the quote was substantially less then what we expected. Throughout the recent onslaught of intense storms and rain, we have not experienced one drop of water. Thank you Abrams for doing it right!!!

  Reply from the business

  Thank you for your positive review, Peggy! We’re so glad to hear the repairs have held up through the recent storms. That’s exactly the kind of long-term solution we aim to deliver! It means a lot to know that our work made a difference for your business after so many years of ongoing issues. We appreciate your trust and the opportunity to finally get this resolved for you. Thank you again for choosing us, and we hope to work with you again in the future!

Asphalt or metal - which roofing material is actually right for your home? Here's the honest comparison. This is one of the most common questions we get from Louisville homeowners who are facing a roof replacement. Both materials work well here. The right choice comes down to your priorities. Asphalt shingles: - Lower upfront cost - typically the more budget-friendly starting point - Lifespan of 15 to 25 years depending on product grade and installation quality - Wide variety of colors and profiles - architectural shingles give a dimensional look - Easier and less expensive to repair if a section is damaged Metal roofing: - Higher upfront investment, but a lifespan of 40 to 70 years - Reflects heat rather than absorbing it - can reduce summer cooling costs - Handles Louisville's wind and hail seasons well when properly installed - Minimal maintenance once installed The honest answer for most homeowners: if you're planning to stay in your home long-term, metal often makes more financial sense over time. If budget is the priority right now, a quality architectural asphalt shingle system is a solid, proven choice. We install both, and we don't have a preference - we have a conversation about what fits your home, your plans, and your budget. Reach out for a free estimate and we'll walk you through the options.Jun 26, 2026Learn more