Roofing contractor
Xterior LLC
131 W Parris Ave #18, High Point, NC 27262
- Google average
- 4.7
- Ratings counted
- 105
- One and two star
- 7 of 105(6.7%)
- North Carolina median
- 1.4%
The first three are Google’s own figures for Xterior LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 97 | 92% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 1 | 1% | |
| 2 | 2 | 2% | |
| 1 | 5 | 5% |
Higher than most — the typical roofer in North Carolina sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 6 of the one and two-star reviews we hold for Xterior LLC, most recent first.
- 1 out of 5Brittany Craver2 years ago
Misogynistic. Demanded that my husband be present to give an estimate. Newsflash: it’s 2023 and I make ALL the decisions for our house. He pays the bills. And works during the day. So no. He is never present for estimates and this is our 3rd remodel. I think I can handle myself. And if you want to use the excuse that “both homeowners need to have a say in the decision making” refer to the above. We moved here from Raleigh and i have NEVER been told that. Unbelievable.
Reply from the business
Greetings Mrs.Buckner Craver, We are sorry to hear you are disappointed in the experience you had with our company. Our company policy is to have all homeowners present at the time of an … More
- 1 out of 5Matthew Fecteau4 years ago
I contacted them about coming to my property, and they refused saying they needed to meet with me personally citing a law that I never heard of (and also don’t believe exists). I asked for a copy of the law, and they said to talk to my attorney. I explained they could meet with my property manager and they refused saying only the owner. I explained I was in service to my country and they simply didn’t care. They also let me know I couldn’t review them because only clients can (wrong again). I will be going with another company that seems so willing to go out of the way to make a deployed military member’s life just that much harder.
Reply from the business
Sorry to hear about your experience. We tried reaching out a long time ago. Hope things are going well for you.
- 2 out of 5Zack Johnson5 years ago
I chose Xterior based on their great reviews and initial response time, everything quickly went down hill after that. I would also like to distinguish the difference in the product and the communication which are two very different things …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We are contacting the customer to address his concerns. Will update once this is complete.
- 1 out of 5Haley Millsaps6 years ago
I asked for a quote on replacing the windows on my house. An appointment was set in a timely manner. The salesman arrived at my house on time and everything went down hill. He just stood on my porch and never even knocked then asked to sit …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Sorry to hear about your experience. If there is anything we can do give us a call. Tried to reach out a long time ago. Hope things are well for yu.
- 1 out of 5Mark Lowe6 years ago
Not pleased! Would not give me a quote without my wife available. Had about 20k worth of work I wanted done with windows, siding and decking. I dont understand. Wife told me that she has no clue and didnt want to be involved as she isnt even on the mortgage. Just silly. As far as quality of work, I will never know. One of the main reasons I didnt want my wife there is because she has severe asthma and would be bad considering the pandemic. Good luck!
Reply from the business
Our company policy is all homeowners need to be present. for the FREE estimate.
- 2 out of 5nekeisha prawl7 years ago
My roof look great, unfortunately the crew left nails and screws in my driveway and in my gutters along with scrap pieces of metal. I called and complained and was told they would come back but I do not believe they did. Update, 2 and half weeks later I get a voicemail they are coming over to clean up and inspect. They cannot be serious. Was I supposed ignore the nails and screws in my driveway?
Reply from the business
(Update:) We are glad you accepted the $500.00 to resolve the complaint. We look forward to helping you with any future projects you may have. (Old Message) Mrs.Prawl's review is true and accurate. We apologize for the screws and … More
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- polite staff8
- siding repair7
- estimate7
- vinyl siding replacement5
- metal roof5
- gutter repair3
- install crew3
- fast crew3
- timely completion3
- thorough explanation2
Other reviews we hold
14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Jill Center3 weeks ago
Quick service and excellent work
Reply from the business
Thank you. It was a pleasure working with you. Welcome to High point
- 5 out of 5Natasha Ingram3 months ago
Absolutely great company to work with! Our old siding in Mt Airy, NC was outdated and looked awful. Xterior was able to upgrade our siding and gutters to modernize and make the house look fabulous. My husband is a Insurance Property Adjuster and has worked with multiple contractors. He has always had a great experience working with Xterior and we are so happy we chose them for our upgrade. They are honest, fast, and so friendly to work with! We had some damage done to the garage wrapping that Xterior was so gracious to come back out and repair. The repair was quick and easy (completed in the same week I called). I truly cannot express how grateful we are to this company and ALL of their employees.
Reply from the business
Hi Natasha! Thank you for choosing Xterior LLC for your vinyl siding and gutter replacement in Mt Airy. We are glad to hear that you are happy and we appreciate the kind words!
- 5 out of 5Thomas Walter4 months ago
Had our Vinyl company xterior llc replaced our vinyl siding at our house in Clemmons NC. Our project was completed on time. Clean up was amazing. The office was so fri ndly and easy to work with
Reply from the business
Hi Thomas, it was a pleasure to work with you on your vinyl siding replacement in Clemmons. We are thrilled to hear that you were happy with the clean up and the completion time of the vinyl siding project! The whole Xterior LLC team thanks you for your friendly and collaborative energy while we worked together!
- 5 out of 5Alex Larsen4 months ago
I reached out to Xterior for a quote on a small siding job - needed some patching done where a sunroom was demolished. Colby came out and was very knowledgeable and helpful. He walked us through options and explained everything in great detail. He was very transparent that Xterior typically does whole house siding replacement, but he still gave us a quote on the patching job and a whole wall replacement. He even recommended some other local businesses for unrelated future projects. While we didn’t go with Xterior for this small project, I learned a lot and they will definitely be at the top of the list for any larger scale projects in the future.
Reply from the business
Hello Alex! Thank you for reaching out to Xterior for your siding needs, and for giving Colby the time to explain how we work. We hope to be the siding contractor you call when it comes time for your home's vinyl siding replacement!
- 5 out of 5Elizabeth Hedges4 months ago
Just had our shingle roof installed and vinyl siding in Lexington NC. Team did a great job, very timely installation, solved our issue with a leaking window from poor installation of the previous roof by the prior owner.
Reply from the business
Hi Elizabeth! We were happy to help with your shingle roof replacement and vinyl siding for your home in Lexington. The Xterior LLC team is thrilled to know that you are happy with the new roof installation and vinyl siding replacement. Thank you for the kind words and for choosing Xterior LLC!
- 5 out of 5Destinee hirschman4 months ago
Colb & Jay where awesome. Jay works at the office, and I was very respondent and timely. We had them come out to do our estimate on our metal roof then a panal and blew off on. He explain to us what to do first what to do next.. Colby came out to do the estimate on our roof. He was very thorough and explain things in lehman terms that we could definitely understand. They've even helped us call our insurance company with them. They have not completed our roof as of yet, but we are very pleased with this company as of now. I loved how fast they were able to work with with us.
Reply from the business
Destinee, we appreciate you writing these kind words about your experience with both Jay and Colby. They are vital team members here at Xterior LLC! When it comes to providing a storm damage estimate, we understand you may have many important questions and concerns. We are happy to assist homeowners through the entire roof replacement process, including navigating insurance claims. We know that can be stressful, so we are glad to hear that we have been helpful to you in that area. You deserve the very best metal roof replacement possible in the Piedmont Triad, and we look forward to helping you with that in the future!
- 5 out of 5Ray Lahrech4 months ago
I called XTerior LLC today about a gutter installation. They were able to send one of their team members, Colby Miller, out to my home in Greensboro, NC the same day for a free estimate. Colby was very professional, knowledgeable, and easy …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Christine Issel4 months ago
I called early in the morning and received a same day appointment for a quote. Colby was personable and professional. He answered all my questions and helped me make the best decision for my house. Contract has been signed for siding and a new roof. I'm excited to see the end result of this fantastic first experience with Xterior LLC!
Reply from the business
Hello Christine! We are happy that Colby was able to help you so quickly. Xterior LLC is excited to complete your vinyl siding installation and roof replacement in Pfafftown NC!
- 5 out of 5Gregory Hege5 months ago
Xterior old did an excellent job on my roof replacement in Lexington nc. From the initial visit to the final cleanup, everything was handled professionally and efficiently. They explained the entire process clearly, helped with the insurance side, and delivered exactly what they promised. The crew showed up on time, worked hard, and left the property clean when the job was finished. The new roof looks great, and the quality of work is obvious. If you’re looking for a reliable contractor in Lexington, Nc, I highly recommend Xterior LLC. We just purchased vinyls siding from Xterior LLC we will update when the next job is finished.
Reply from the business
Gregory, thank you so much for choosing Xterior LLC to complete your roof replacement in Lexington, NC. Hearing you are pleased with our workmanship and your new roof means a lot to us. We aim to be clear about the entire process, including … More
- 5 out of 5Peter7 months ago
We are considering using Xterior for board and batten siding replacement. Colby was more than informative of their process, their ethics, and the benefits of their services. Was very pleased with his knowledge and his presentation, and if we decide to use them I will base the review on services rendered.
Reply from the business
Peter, thank you for the review. We appreciate you taking the time to mention Colby and how clearly he walked through our process. If any questions come up as you decide on the board and batten siding replacement, give us a call at the office. Xterior LLC
- 5 out of 5Ben Steffey7 months ago
Good install and honest! Got new vinyl, shutters, and gutters, looks like a new house
Reply from the business
Ben, thank you for the 5-star review! We’re glad the pricing felt fair and everything went smooth. Your new vinyl siding, shutters, and gutters turned out great—love hearing it looks like a brand new house. Thanks again for choosing Xterior LLC in High Point!
- 5 out of 5Pamela Hairston10 months ago
The best roofing company in the area. Great service, very helpful and friendly from sales to office to install teams, the whole team was wonderful. My gutters and roof look fantastic and it saved our home from extensive damage. The crews …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Wow, thank you for the amazing 5-star review! We’re over the moon to hear how happy you are with your new roof and gutters. It means so much to our entire team—sales, office, and install crews alike—to know we made the process smooth and stress-free for you. We’re especially glad to hear your home is now safe from damage and looking fantastic! Your kind words and recommendation truly brighten our day, and we’re so grateful to have customers like you. If you ever need us for anything, don’t hesitate to reach out—we’d love to help again!
- 5 out of 5Pat Watsona year ago
Xterior helped with our insurance claim and handled everything very professionally and were able to work with Amica to cover everything. We added vinyl trim to the work and are very pleased. Best roofing and vinyl siding company in our area. I would most definitely recommend Xterior to anyone.
Reply from the business
Pat, thank you again for trusting Xterior LLC in Greensboro. We’re just checking in—how’s everything been holding up with the roofing and the vinyl trim since the work was completed? We’re glad we could help make the Amica insurance claim process smooth. If you ever need anything at all, we’re here for you.
- 5 out of 5VIckie Barkleya year ago
Colby did an awesome job teaching me about roofing, and getting the best price for me. He made suggestions and explained the whole process. It was definitely worth it to wait. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Vickie, thank you again for the review and for choosing Xterior LLC for your roof and gutter installation in Greensboro. Just checking in—has everything been performing well through the weather? We’re here if you need us
The latest post from this business
Posted by Xterior LLC to their own Google profile 3 months ago. Their words, not ours.
Architectural Shingle Roof Replacement in High Point, NC Xterior LLC recently completed this residential roof replacement using Owens Corning architectural shingles. The existing roofing was removed so the roof deck could be evaluated before the new roofing system was installed. Free estimates are available for qualifying complete residential roof replacements.Aug 3, 2026Book
What Xterior LLC says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Is Xterior LLC licensed and insured? Yes. License number…”
License number shown
“…Yes. License number 1561131. Owens Corning Preferred Contractor 7…”
Warranty offered
“…Contractor, we’re Google Guaranteed and we also have an A+ rating with…”
States a founding year
“…in High Point NC Completing Projects Since 2016 Xterior LLC was founded in 2016 by…”
Free estimates
“…Gallery Contact Call Us: 336-905-6835 Free estimate Your Local Roofing and Siding…”
Financing available
“…For those interested, financing options are available starting as low as $99…”
Mentions the BBB
“…Google Guaranteed and we also have an A+ rating with the BBB. For those interested…”
Their site also states: insured.
Other roofers in High Point
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Excel Roofing Solutions High Pointinsurance claims, new roof, inspection4.9225 ratings1.8% one and two star(336) 281-3833 | 4.9 | 225 | 1.8%4 of 225 | (336) 281-3833 |
| One Percent Roofingquick response, insurance claim assistance, insurance specialist5.0181 ratings0% one and two star(336) 582-2047 | 5.0 | 181 | 0%0 of 181 | (336) 582-2047 |
| Village Roofsroof replacement, new gutters, insurance guidance4.9150 ratings2.0% one and two star(336) 502-4993 | 4.9 | 150 | 2.0%3 of 150 | (336) 502-4993 |
| Wimmer Roofing Windows & Sidingwindow replacement, gutters, gutter replacement4.9124 ratings3.2% one and two star(336) 731-6875 | 4.9 | 124 | 3.2%4 of 124 | (336) 731-6875 |
| Armor Roofing LLChailstorm damage, new gutters, small jobs4.9107 ratings2.8% one and two star(336) 586-6559 | 4.9 | 107 | 2.8%3 of 107 | (336) 586-6559 |
| Roofing Exteriors Prosiding installation, respectful crew, nice gutters4.899 ratings1.0% one and two star(336) 875-5002 | 4.8 | 99 | 1.0%1 of 99 | (336) 875-5002 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 105 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 28, of which 26 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.