Windemere Roofing Inc

8 of the 11 one and two-star reviews we hold, most recent first.

• 1 out of 5Gabrijel Ezeska4 weeks ago

  terrible company. had worked with the owner who was very rude, condescending and at times racist. if you need your roofing fixed, do not go to them as your roofs will NOT be fixed. one time after not showing up to the agreed time for them to come over, they had called me and instantly hung up about two separate times within a 2 hour time period and totally ignored me. i told them i will be cancelling business and who i thought was the owner, had sent messages saying that i couldn't afford their services anyways.

• 1 out of 5Joe Kappaa year ago

  Horrible ineractions with owner. Very rude, condescending, and inconsiderate.

  Reply from the business

  I have never talked to this person before about any roofing Business. We get alot of spam so I wish goggle would verify dishonest people who post false reviews.

• 1 out of 5Nyame Murray3 years ago

  Super rude! I contacted John for a roof estimate for my buyer client that is under contract on a property. He stated "I don't work for free, I usually charge $40 dollars for estimates but it will be $89 to come out to this location." (Btw, the property was in Lithonia and he had just mentioned the property was near his Lithonia office.) I stated ok I will let my client know and have him contact you to schedule. After we hung up he began texting me paragraphs about I do not know how to do my job because we purchased a home with no warranty and now we can't afford to pay for the repairs and how we are scrambling to find someone to do the work for free. WHAT? I do not know where all of the accusations came from but he continued texting me creating stories that were not occurring. My client did not even purchase the property yet. I would not work with this man he is very unprofessional.

  Reply from the business

  From my experience if a customer is hesitant about paying the small service fee then they wont pay for the repair cost. This is a indicator of doing business with folks that just want to find information out without paying for it. Good luck

• 1 out of 5Renée Nicholson3 years ago

  Poor Customer Service and Extremely Rude!

  Reply from the business

  She refused to pay the $75 service call per her contract . She seem desperately broke. It sad you own a home and can't afford the upkeep the service calls

• 1 out of 5Zanobiah DEdited 3 years ago

  Zanobiah D here Got email that appointment was confirmed for February 18th between 8-5p. Called twice no answer left message on 2nd call. No call no show. Called Select Home back and advised that company never called nor showed. No you cannot please everyone, at least called back if a message is left. Thanks.

  Reply from the business

  Select Home Warranty changed their Contractor portal process for us to retrieve our orders. I have worked with Select Home Warranty for over a decade and have never missed a appointment. I never received the order. Cant please everyone.

• 1 out of 5Janelle Josey3 years ago

  If you want quality service look else where. This company never did any of the work they promised and I paid for them to do. I got another company to work on my roof and the gave me pics of the before and after that this company never offered. Get somebody else to fix your roof. Not these people.

  Reply from the business

  Never done business with this character. Probably some lonely unhappy person. Look at her profile. Sad google lets anyone we dont know post. Anyway go to church God will give you rest.

• 1 out of 5Donna Jackson6 years ago

  This man has taken money for materials and did not start work for the job. He refuse to return the deposit, after going up on the job. He truly has shown himself to be a thief, I have not received my money or the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Ms Jackson approved a extra cost increase however refused to sign the revised contract thereby canceling the project. She was charged a cancellation fee per the contract she signed.

• 1 out of 5Charles Sales6 years ago

  Windemere Roofing excepted work order from warranty company and contacted me to set up date and time.Never showed up no phone call or text,my warranty company called to se what happen they didnt know i was on the call too,Windemere Roofing told them they dont travel outside of 40 miles for $45 dollars! So why did they except the job! Warranty company offer them another $50 its all good now well not on my claim its not! Told them to send me out another contractor and how WF going to be upset when they agreed on date and time and telling warranty company customers need to be more pro active when it comes to leaks! Let see bad storm you see a leak you make a claim! Pro Active!

  Reply from the business

  I am shocked that Mr Sales would fabricate the truth. I sent Mr Sales a text canceling the service call. Is that not a companies prerogative ? I have been a Contractor for this Warranty company for over a decade. There is no charge to reschedule. It's that simple.

• job13
• insurance3
• money3
• message2
• communication2

9 more of the 17 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Raymonde JeanBaptiste3 years ago

  They did a good job

  Reply from the business

  Seasons Greetings Mrs Baptiste Thank you for the kind words. God Bless

• 5 out of 5Duffy McLendon6 years ago

  I am Highly satisfied with the work that Windemere roofing and the staff provided for me at my residence! It was difficult for me at first trying to find a roofing company to replace my entire roof! Once I contacted Windemere they got on …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  very pleasant client to work with....

• 5 out of 5DINESH RATURI7 years ago

  Recently had to put new roofs on 2 fairly large houses. John Lewis himself interacted with me and the insurance. Every little detail was taken care of. The dumpster came on time. The crew was very experienced and worked very professionally and fast. His advise on which tiles to use was perfect. He got a good deal on the tiles and upgraded them. Upon completion, everything was cleaned up and he came and did his inspection of the area. Made it a totally stress free experience! He kept me informed of the process and everything went exactly as it should. Very pleased with the experience and his knowledge and management. Five stars all the way through.

  Reply from the business

  Mr Raturi , Thank you very much for showing faith in our company in installing your new roofing system.

• 5 out of 5HOA Secretary8 years ago

  I have been in business with Windemere roofing owner John Lewis for over 10 years I trust him implicitly with everything that has to be done to my house he is a very honest individual always tells me the truth always bring the professionalism to with his work I will never ask anyone else to do anything to my house without consulting Mr. John Lewis I trust him implicitly thank you

  Reply from the business

  We did Karyn roof years ago and she still calls on me for other home improvement projects. At the present we are installing granite kitchen countertops. Also her referral base is endless. Happy Holidays Karyn

• 1 out of 5Todd ShakurEdited 8 years ago

  Terrible Company we would not Recommend Windemere Roofing 2 No Shows on Appts. They did not think that our house was A Big Money Job After the Storm so they Never Had no Intentions on working on our House because the low estimate from …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  I'm am sorry that you have been misguided in fabricating your story. We were scheduled to sheetrock a small interior area in your living room. We have never worked on your roof but were told you had multiple leaks. Why sheetrock a ceiling if you are still experiencing leaks. The customer wanted us to go ahead and patch the ceiling however the roof was still leaking of which we couldn't offer a warranty.He cancel we charged a cancellation fee now he got all his relatives wife daughter to post negative review....on this site...all the negative re views are from 1 ordeal

• 1 out of 5Tamiko Sullivan8 years ago

  Very disappointed! I Will update and post pics as soon as litigations are over.

  Reply from the business

  She was sued for her fraud in stealing Insurance money and not paying the Contractor for work perform. She lost.

• 4 out of 5Nina Snyder8 years ago

  I am extremely excited about the roof and repairs that Windemere Roofing completed on a rental property I own. The tenants are delighted ,also due to the storm there were many leaks inside the home. Thank you Mr. Lewis for the GREAT repairs …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for letting us earn your business Mrs. Snyder

• 1 out of 5E8 years ago

  I never experienced a company that stole a thousand dollar from my parents. Very unprofessional I do not recommend using this service to anyone.

  Reply from the business

  This is Tod Shakar daughter . What kind of person would go to this extreme. Gathers all the relatives and friends to post negative reviews. Sad world.

• 5 out of 5Barron Rhodes8 years ago

  I have read the reviews of the disgruntled people ; I don't understand and haven't experienced the untrustworthy of Windermere roofing. I've dealt with a lot of contractors in my adulthood of 52yrs and Mr. John Lewis is the most professional person I've ever did business with. When I needed a roof replacement I contacted him gave a fair estimate and time frame that was meet accordingly. If you need an view of his work you are welcome to come see my home. Contact Mr. Lewis for my location in Stone Mountain.

  Reply from the business

  Thank you for the kind and honest words

• States years in business

  “…our Las Vegas based company has seen over 60 years of commercial and residential roof…”

Their site also states: warranty offered, states a founding year.