Western Pacific Roofing - Salem

All 2 of the one and two-star reviews we hold for Western Pacific Roofing - Salem, most recent first.

• 1 out of 5Craig Solomon11 years ago

  Contacted them for their free quote, our roof leaks in heavy rain. They said they will send their repair guy Andrew out for a free quote / estimate. Andrew contacted us and asked for photos of the damage. I said there was no visible damage …

  Google cut this review short. The full text is on their Google profile.

• 2 out of 5Hiroshi Nishida (西田博史)Edited 12 years ago

  First, the re-roofing schedule was changed two times; one with notification and one without notification. Since I had to keep my dog outside as she barks, the change was very uncomfortable for me. Moreover, they worked through weekend, and …

  Google cut this review short. The full text is on their Google profile.

• job6
• bid4
• roof repair3
• property2

14 more of the 21 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Altar Tree Servicea year ago

  Have been very impressed with Western's efficiency and their professionalism. We will be referring them to anyone that is looking for roofing services.

  Reply from the business

  "Thank you so much for your kind words and support! We're thrilled to hear that you were impressed with our efficiency and professionalism. Referrals mean the world to us, and we're grateful for your trust in recommending us to others. If you ever need anything else or have questions in the future, don't hesitate to reach out. It was a pleasure working with you!"

• 5 out of 5Dinah Walsha year ago

  We are very pleased with the work completed on our roof by Western Pacific Roofing this past month. It was a tough job, replacing large beams and resealing vinyl. Employees Carlos and Raul did excellent work. They were diligent, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your thoughtful review! We're thrilled to hear that you were pleased with the work we completed on your roof. We’re grateful for the opportunity to work with you and are always here if you need assistance in the future.

• 5 out of 5Bruce Clark2 years ago

  Top notch service, Friendly, Knowledgeable, Caring, Excellent Service. Just excellent to work with.

  Reply from the business

  Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our team.

• 5 out of 5Andrew Yancey3 years ago

  Alan and his whole team at Western Pacific Roofing are extremely professional and very easy to work with, highly recommend them!

  Reply from the business

  Thank you, Andrew, for your outstanding review and recommendation! We're so glad to hear you're satisfied with our roofing services!

• 5 out of 5Jesse Greene3 years ago

  Had these guys out and they went above and beyond! They inspected the entire roof not just the area where I had an issue. They found another separate issue that could of been a lot of money down the road and it was an easy fix now! The …

  Google cut this review short. The full text is on their Google profile.

• 4 out of 5Douglas Wardell3 years ago

  As a remodeling contractor we have used Western Pacific Roofing on many of our jobs through the years and have always done a great job and Allan knowledge of products and applications will help you get the right roof.

  Reply from the business

  Thank you, Douglas, for the great review! You can always rely on Western Pacific Roofing for all your needs!

• 5 out of 5Nathan Lowrie4 years ago

  What a seamless process working with Western Pacific. We didn't know our roof had failed due to a manufacturers defect. Western installed a new roof with better than industry standard shingles in only a day and a half. The cleaned up the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  What a fantastic review Nathan. Thank you so much! Thank you for the opportunity to do the work for you!

• 5 out of 5Brian Platz5 years ago

  I have used Western Pacific Roofing for a roof replacement and was very impressed all-around. From owner, Alan, being very upfront and honest a couple years prior, to a wind storm emergency repair while we were on vacation, to the eventual roof replacement, through the bid process to the completion of the job and follow-up. Thanks and am recommending Western Pacific Roofing.

  Reply from the business

  Thank you for the Incredible review Brian...we love seeing the 5 golden stars!!! The pleasure was all ours!!!!!

• 5 out of 5Mike Z7 years ago

  My house is a 1,500+ square foot house with attached double car garage, the roof had 2 layers. Western Pacific Roofing came in and in one day stripped the old roof and laid the new one. Completely cleaned up so you'd never know they were here. Great people to work with...

  Reply from the business

  Mike, thank you for the great review and for being a loyal customer! We are so glad you are happy with your new roof installation!

• 5 out of 5shirley Kavanaugh8 years ago

  Alan has the most ethical roofing company in the state. He and his employees know what they are doing. They use excellent products and have excellent service

  Reply from the business

  Shirley, Thank you for taking the time to share your experience with us! We are pleased to hear that you are happy with the outcome! Please keep us in mind for all of your future roofing needs!

• 5 out of 5Sam Pietzold9 years ago

  Great job on my roof cleaning.no more moss.

  Reply from the business

  We are so happy you're satisfied with our roof cleaning services, Sam!

• 5 out of 5Daniel Rich9 years ago

  Great roofer with highly ethical employees. Highly recommended.

  Reply from the business

  Daniel, thank you for the great review and recommendation! We pride ourselves on our professional and courteous roofers.

• 5 out of 5Michael Knapp10 years ago

  I have used Western Pacific Roofing on two of my properties and they have done a fantastic job!! They are thorough, reasonably priced and very helpful in explaining the cause of the problem and the range of solutions to properly resolve …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Michael, for taking the time to write this outstanding review and for making Western Pacific your go-to roofing company!

• 5 out of 5Phil Macklemore10 years ago

  I was walking through my hallway during a stormy evening when I felt a drop of water hit my head. Not good. I stepped up into my attic and found that I had not one but several leaks. I called Western Pacific Roofing and told them what was going on. Naturally, I called several other roofing companies for quotes but Steve was the only person who took the time to educate me on what was causing the leaks, how they would fix it and what I could do to maintain my new roof. Their quote was competative but the added value and exceptional customer service sealed the deal. I definitely recommend these guys.

  Reply from the business

  We appreciate this wonderful review, Phil! Thank you for trusting us with your roof!

A gorgeous metal roof in Portland. The crew knocked it out of the park!!!Jul 30, 2026Call now