Referred Roof Cleaning & Exteriors

8 of the 9 one and two-star reviews we hold, most recent first.

• 1 out of 5Kelsey Scott4 months ago

  The driver of this vehicle was driving aggressively through Salem today. Cut me off twice as well as others, and was going roughly 50mph on River Rd which is a 35 mph. Also was on his phone at a stop light and didn't go when it was green.

• 2 out of 5SD LivingstonEdited a year ago

  It has been 5 years and I have decided to stop using this company . In Mar of 2025 I noticed an excessive amount of moss on a large portion of my home approximately 8 months after it was treated. I called an informed them about the moss and was told they would come out this time and retreat but from this point forth that I would need to sign up for the 6 month plan. They never showed up after saying they would. Well at double the cost at $2000 annually I decided to start treating the roof myself which is when I uncovered the extent of the moss growth. Note that I paid a team to remove all moss from my roof before this company started treating my roof. With the amount of moss growth on my roof I can only suspect that they only treat moss and what ever dead moss remains after chemical dissolves more and more moss continues to accumulate. At $1000 plus tips annually I suspected that I would not have a moss problem like I currently do. At $2000 annually for treatment every 6 months does not make sense financially to me. Recommend if you use this company that you thoroughly inspect the work afterwards to include the gutter cleaning service as I had problems with them not cleaning them as well.

• 1 out of 5Concerned Citizena year ago

  I advise against engaging this company. Their assigned worker demonstrated significant inefficiencies, spending excessive time idling in their vehicle, resulting in incomplete roofing work within the scheduled timeframe. Furthermore, a two-week delay ensued before the job's completion. A substantial portion of the workday (over 10 hours) was dedicated solely to moss removal. Following project completion, the client was informed of a significant cost overrun exceeding the initial estimate. No prior notification of this price discrepancy was provided. This constitutes a deviation from accepted business practices.

  Reply from the business

  If you have any invoicing disputes just call the owner by calling the main office line and dial #3. We are local business and aren’t black and white. Just call and speak to us about the problem and we’ll resolve it together, as we’ve always done in this community.

• 1 out of 5Liberty Barnesa year ago

  Cancelled on us three times.

• 1 out of 5kaylis19692 years ago

  I had Referred Roofing out to my residence to spray my roof for moss removal on May 18th, 2023. During the last part of the rainy winter, my wife and I have occasionally looked up at the roof and thought that it looked like there might be …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  This is Jaffet Jefferson, owner at RRC. Just wanted to publicly say that I agree with this review and that this persons views are valid. We should do a better job at making sure everyone is aware that we have the 12 month automatic warranty on all roof cleanings or maintenance jobs. When you get an estimate from us there should always be a “guarantees and Warranties” PDF attached. Thank you for your honesty sir and or mam.

• 1 out of 5Brandon C.3 years ago

  Thanks for using leaf blower and blowing all the gunk off my neighbors roof and gutters into my back yard and all over my back deck.. my dogs certainly appreciate it too

  Reply from the business

  Hello, this is Jaffet Jefferson Owner of Referred Roof Cleaning. I want to personally apologize for this happening. Would you be willing to call our office line at 503-369-8253 so we can make sure this is taken care of right away?

• 1 out of 5Heather Morello4 years ago

  I chose to pay more to use this company because of the positive reviews, I was expecting to deal with a professional company that would communicate well and simply provide what was on the estimate. Well two months after starting the job it …

  Google cut this review short. The full text is on their Google profile.

• 2 out of 5William “Bill” Taylor4 years ago

  Still have another day of work. Supposedly not able to come back to finish until next week.

• roof cleaning133
• moss removal80
• professional technician20
• debris removal13
• patio cleaning9
• downspout check7
• siding cleaning5
• metal roof cleaning4
• deck cleaning3
• solar panel cleaning2

14 more of the 446 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Bernice HagnerEdited 3 days ago

  They did a good job of cleaning up after the roof was blown off. Also made a special effort to tell me that my gates were closed securely.

• 5 out of 5John HoffmannEdited a month ago

  Julian & CREW did an excellent job. Cleaned the roof and skylights and did a thorough cleanup of the yard & plants.

• 5 out of 5Wilson FletcherEdited a month ago

  Third year of service for pressure washing, roof cleaning. this year we got them to also install gutter guards. Clear, concise quote, prompt service, and exceptionally good communication. Fair prices, great service and warranty.

• 5 out of 5Thomas Burkea month ago

  On time. Great clean up. Friendly owner and staff. The entire experience was great!

• 5 out of 5Mary SedilloEdited a month ago

  Stafford? did a GREAT job cleaning up the debris from the roof and gutters, the best I have experienced. He is to be commended.

• 5 out of 5Christina McMichaela month ago

  Very professional and thorough. We had moss on our roof and Referred Roof Cleaning came out and did an excellent job getting rid of it. The roof looks like the moss was never even there.

• 5 out of 5Gary Vocana2 months ago

  Jaffet did a stellar job cleaning my metal roofs and gutters. He arrived as scheduled and completed the job as predicted. I will definitely use their company again. Gary.

• 5 out of 5Sheryl2 months ago

  Great job cleaning my roof and treating it for moss. Also pressure washed my patio. Left no debris behind.

• 3 out of 5Hayam Tawdi2 months ago

  I didn’t get pictures before and after roof cleaning and moss removal. Ground cleaning after removal was not completed, porch front and back doors had to be swept.

• 5 out of 5John HundleyEdited 2 months ago

  The work went well— efficient, clean oof, gutters, and yard, with a friendly employee.

• 5 out of 5phoenix 0000332 months ago

  10/10 would recommend. I can't believe it's the same roof! It looks so good! Very professional, they cleaned up afterwards, great communication throughout, fair pricing. I'm so happy with the entire experience!

• 4 out of 5Noreen Barclay2 months ago

  Overall a good experience and our roof looks great after the service. Our only disappointment was with the lack of communication.

• 5 out of 5Jon GuidoEdited 2 months ago

  Referred Roof Cleaning did a great job of treating moss, cleaning, and inspecting my roof this week. They took the time to meet with me after their inspection to discuss the condition on my roof, including photos, which was very helpful. Thanks, Jon Guido

• 5 out of 5Craig Jones2 months ago

  Prompt and professional service from the owner, Japhet. Nice to get a 10%discount for cash! This is my second time using them, and will continue.

• Licensed

  “…- http://daneden.me/animate * Licensed under the MIT license -…”