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Roof Warden

Roofing contractor

West Peak Roofing

767 S Auto Mall Dr STE #14, American Fork, UT 84003

Google average
4.9
Ratings counted
66
One and two star
1 of 66(1.5%)
Utah median
1.9%

The first three are Google’s own figures for West Peak Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Utah roofers we list with enough ratings to compare.

Rating breakdown

4.9
66 ratings
How the 66 ratings break down, from five stars to one
5
6598%
4
00%
3
00%
2
00%
1
12%
1.5%of these 66 ratings are one or two stars (1)

About typical — the typical roofer in Utah sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

The only one or two-star review we hold for West Peak Roofing.

  • 1 out of 5Jarett Youd3 months ago

    I would not recommend West Peak Roofing. They promised they would help assist with the insurance process and made it sound like the claim would be handled properly, but that never happened. Because of the lack of follow-through and …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi Jared, we’re genuinely sorry to hear you left this experience feeling frustrated. We understand how stressful the insurance process can be, especially when a claim is denied. Our team works hard to advocate for homeowners throughout the claims process, and while we’ve been successful in helping many customers get approvals, ultimately the final decision is made by the insurance carrier, not by our company. Some claims are approved quickly, others can take months of back and forth, and unfortunately some are still denied despite our efforts. We never want a customer to feel unsupported, and we appreciate your feedback regarding communication and expectations. We’re always working to improve clarity throughout the process so homeowners fully understand both what we can do and the limitations of what’s within our control. We truly wish you the best moving forward and appreciate the opportunity we had to work with you.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • roof replacement20
  • insurance claim assistance19
  • new shingles6
  • easy process5
  • kind employees4
  • roof appearance4
  • shingle removal2
  • honest pricing2
  • respectful crew2
  • trustworthy staff2
  • quick workers2

Other reviews we hold

14 more of the 62 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Robert Arbon3 months ago

    Professional in every way. Every question & call was answered including from the insurance company, All the old shingles were cleanly removed leaving a very clean lawn and grounds. In just a few days the new shingles were completed on the house & barn. I can’t speak highly enough of Jesse and the work done.

    Reply from the business

    Thank you so much, Robert. We truly appreciate you taking the time to leave such a thoughtful review. We’re glad Jesse and the team were able to make the process smooth and communicate well throughout the project, including working with the insurance company. It’s great to hear the cleanup and final result on both the house and barn met your expectations. We’re very grateful for your trust and support!

  • 5 out of 5Suzanne Harper3 months ago

    Jesse and his crew were fantastic from beginning to end. They really took care of us and made it happen. We would recommend them to anyone!! Thank you!!

    Reply from the business

    Thank you so much, Suzanne! Reviews like this truly mean a lot to our small business. We’re so happy Jesse and the crew were able to take great care of you throughout the process. Thank you again for the recommendation and support!

  • 5 out of 5Brian and Katherine Lewis3 months ago

    My roof was in bad shape, and insurance denied the claim. West Peak Roofing stuck with me for six months until we were finally able to get approval on the claim. Once we had the money they were in and out in two days I would definitely recommend West Peak Roofing!

    Reply from the business

    Thank you so much, Brian and Katherine. We know how frustrating the insurance process can be, and we’re grateful you trusted us to stick with it alongside you. We’re so glad we were able to help get the claim approved and get your new roof completed quickly once everything was finalized. We truly appreciate your recommendation and support!

  • 5 out of 5Vaughn Park4 months ago

    I was very pleased with my new roof. From the initial evaluation, the insurance evaluation, the removal of the old shingles, installation of the new roof and the cleanup. All was done professionally and excellently.

    Reply from the business

    Vaughn, thank you for taking the time to share this. We really appreciate you trusting us through each step of the process, from the initial inspection to working with insurance and completing the install. Glad to hear everything met your expectations and that the cleanup didn’t go unnoticed. We’re grateful for the opportunity to work with you.

  • 5 out of 5Cindy Rudd4 months ago

    I had a great experience with West Peak Roofing from start to finish. They were professional, responsive, and kept me informed throughout the entire process. The crew showed up on time, worked efficiently, and left everything clean when the job was done. The quality of the work is excellent, and I feel confident in the durability of my new roof. Highly recommend!

    Reply from the business

    Cindy, thank you so much for this thoughtful review. It means a lot to hear that you felt informed and taken care of throughout the entire process. We take a lot of pride in showing up on time, communicating clearly, and leaving each property just as clean as we found it, so we’re glad that stood out. Even more, we’re happy you feel confident in the quality and durability of your new roof.

  • 5 out of 5Dan Murdock4 months ago

    West Peak was awesome to work with. They were fast, friendly and clean. I highly recommend them!

    Reply from the business

    Dan, thank you so much for your 5-star review! We are grateful for the opportunity to work with you and that you had a great experience.

  • 5 out of 5Brycen Wood4 months ago

    West Peak roofing did an amazing job on our roof! Super quick and easy to work with! Highly recommend them!

    Reply from the business

    Thanks, Brycen, for sharing your great experience with us. We're grateful you trusted West Peak Roofing with your home.

  • 5 out of 5Beth Luthy4 months ago

    Absolutely amazing to work with! West Peak Roofing helped us work through all of the hurdles with our home insurance and there were MANY hurdles. They are honest, timely, reliable, and the cost is reasonable. My roof looks amazing! My house looks 10 years younger and all the leaks have stopped. Thank you, West Peak Roofing!

    Reply from the business

    Beth, thank you so much for taking the time to share this. It means a lot to our team. We know how frustrating the insurance process can be, especially when there are multiple hurdles, so we’re glad we could help make it smoother for you. Hearing that your home looks refreshed and that the leaks are taken care of is exactly what we hope for every homeowner we work with. We appreciate your trust in us and are grateful we got to be part of your project!

  • 5 out of 5Brett Hardman4 months ago

    The entire process of working with Jesse was incredibly easy. He worked directly with the insurance company for approval and stayed in contact during everything. Delivery, removal, installation, and clean-up were all hassle free. I would highly recommend this company.

    Reply from the business

    Brett, we really appreciate you taking the time to share this. We’re glad Jesse was able to make the process feel simple and keep everything moving smoothly with your insurance. That’s exactly the experience we aim to create from start to finish. Thank you for trusting us with your home and for the recommendation!

  • 5 out of 5Dwight Pincock5 months ago

    West Peak roofing was a tremendous help in working with the insurance company for wind damage. Dallin andJordan have both been professional and straightforward with all aspects of taking off the old and putting on the new. They had a good …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Dwight and Vellis, thank you so much for the thoughtful review. We’re really grateful you took the time to share your experience. It’s great to hear that Dallin and Jordan took good care of you throughout the process. Working with insurance and replacing a roof after wind damage can feel like a lot, so we’re glad we could help make things straightforward and give you good options to choose from. We also appreciate you noticing the crew’s effort to keep the work area clean and protected while the job was underway. Thank you again for trusting West Peak Roofing with your home and for recommending us. It means a lot to our team.

  • 5 out of 5Indika L5 months ago

    West Peak was amazing to work with, they were so helpful with navigating the roof replacement adventure. I didn't know much about roofing materials and they took the time to help me understand. They also scheduled my solar removal/reinstall …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi Indika, thank you so much for the kind words. We really appreciate you trusting us with your roof project. Navigating materials and coordinating things like solar removal can feel overwhelming, so it means a lot to hear that our team helped make the process clearer and smoother for you. We’re grateful for your recommendation and are always here if you ever need anything in the future.

  • 5 out of 5Charles Layne6 months ago

    These guys are great! Fast, informative, experienced. Roof and gutters look great.

    Reply from the business

    Thanks, Charles for the great review. We’re happy to hear that you love your roof and gutters! Thanks for trusting us with your home.

  • 5 out of 5Robert Halpin6 months ago

    West Peak Roofing exceeded all expectations! They guided me through the entire insurance process seamlessly, delivered materials right to my challenging, steep roof without issue, and completed the job super fast. Best part? They cleaned up so thoroughly, you’d never know they were there. Highly recommend!

    Reply from the business

    Thank you so much for taking the time to leave this review, Robert. We’re really glad the insurance process felt seamless and that our crew was able to handle a steep roof and quick turnaround without any issues. A thorough cleanup is non negotiable for us, so we love hearing that it showed. We truly appreciate the recommendation and the trust you placed in West Peak Roofing.

  • 5 out of 5Jacob Chung7 months ago

    West Peak Roofing is the real deal! In a world where good service is hard to find, these guys absolutely nailed it (pun intended). They treated my home like it was their own, kept me updated the whole time, and delivered top-notch work with zero headaches. Honest pricing, great communication, and a team that actually shows up on time—what more could you ask for? If roofs had superheroes, West Peak Roofing would be wearing the cape! And the best part is they were able to get insurance to cover the cost 100%!

    Reply from the business

    Jacob, thank you for taking the time to write this and for trusting our team with your home. We work really hard to communicate well and show up when we say we will. We’re so glad the insurance side worked out smoothly too!

The latest post from this business

Posted by West Peak Roofing to their own Google profile 4 months ago. Their words, not ours.

May 23, 2026

What West Peak Roofing says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…All rights reserved. Licensed & insured in Utah. Privacy Terms…”

  • Warranty offered

    “…5 min during business hours Workmanship Guaranteed in writing You have questions. We…”

  • Free estimates

    “…Reviews Blog About Jobs (801) 960-6789 Free Inspection → Services Process Locations Reviews…”

  • Financing available

    “…See financing options → Why West Peak? Because we're…”

  • 24/7 emergency call-out

    “…Free inspections · Storm response 24/7 Your insurance probably owes you a…”

Their site also states: insured.

Other roofers in American Fork

Ranked by how many ratings Google has counted.

Other roofers we list in American Fork
Roofing contractor
Crest Roofing & Restorationroof replacement, cleanup, respectful staff4.9112 ratings3.6% one and two star(801) 718-9389
Rock Solid Roofingquality work, quick response, quick work4.996 ratings1.0% one and two star(385) 235-3064
A-Star Roofing & Constructionroof replacement, inspection, quick work4.895 ratings4.2% one and two star(801) 830-4557
TruCost Roofinghelpful staff, clean up, efficiency5.068 ratings0% one and two star(385) 334-5206
Shelley Constructionroof replacement, insurance coverage, polite staff4.764 ratings6.3% one and two star(385) 347-0568
VRC Constructionquick work, insurance claim assistance, siding installation4.951 ratings2.0% one and two star(801) 592-2720

All roofers in American Fork →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 66 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 66, of which 62 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.