Roofing contractor
Shelley Construction
365 S Garden Grove Ln Ste 310, Pleasant Grove, UT 84062
Listed under American Fork, UT
- Google average
- 4.7
- Ratings counted
- 64
- One and two star
- 4 of 64(6.3%)
- Utah median
- 1.9%
The first three are Google’s own figures for Shelley Construction, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Utah roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 59 | 92% | |
|---|---|---|---|
| 4 | 1 | 2% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 4 | 6% |
Higher than most — the typical roofer in Utah sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for Shelley Construction, most recent first.
- 1 out of 5Christopher “Chris” Budnik6 months ago
This company came out to assess some damage on my roof - I figured it would need a replacement but the way Adam presented it implied I was stupid (he told me that it can't be repaired because Utah is a "matching state" - implying that the state would care if some of my shingles were a different shade of gray) and also borderlined on insurance fraud (I planned on paying cash but he was heavily pushing to provide a "date" on when wind damage occurred and wanted to work with my insurance to pay a portion, and wouldn't leave it alone). I ended up paying cash with someone else to avoid an insurance premium hike since the payout on a 20 year old roof isn't worth it. Overall his quote was similar to the other companies I talked to, but the high pressure sales tactics really put me off and I felt like I couldn't trust them- If you want to get your insurance to pay Adam is probably your guy, if you want someone you can trust maybe look elsewhere.
- 1 out of 5Jacob Rhoton9 months ago
They came and did my parents roof. They promised that it would be done in 3 days and it took 2 weeks to get done. We had 2 rain storms during that 2 weeks and they didn’t show any hustle to get it done before the rain. Then the roofers left before they had finished the job and another roofer had to come back to finish. I will be referring anyone that asks me for a recommendation to find someone else. Very disappointed!
Reply from the business
Hi Jacob, I want to sincerely apologize again for the issues that occurred during your parents roof installation. We understand how frustrating the experience was, and it’s never our intention for a project to go anything less than smoothly. As soon as I became aware of the situation, I personally stepped in to make things right. The original crew was removed from future work, and we immediately brought in a new team to complete the remaining section of the roof. I came onsite myself, met with your Dad, and ensured that everything—including the gutter work—was finished correctly. Our goal was to fully address the mistakes, take responsibility, and make sure you felt heard throughout the process. During my visit, your Dad and I spoke, shook hands, and discussed the steps we took to correct the issues. He mentioned he understood the situation, especially given his experience as a contractor. Because of that conversation, I was surprised to see a 1-star review posted several weeks later that did not include any of the corrective actions we took. We also attempted to follow up multiple times after the review was posted but did not receive a response. We truly value your parents as a customers and are committed to doing the right thing anytime something goes wrong. If there is anything more we can do or if you’d like to speak directly, we are always available and willing to help. Thank you, Ammon Rivera Director of Operations Shelley Construction LLC
- 1 out of 5T Ca year ago
I got my roof done with Shelley last summer. I picked out the roofing color and the drip edge to match the rest of the house. I worked with two salesman back-and-forth, which was confusing and was told by one salesman I could have a certain color of drip edge, and the other that I could. I noticed after they started installing about 10 feet of the drip edge. It was the wrong color. A dark brown, and it was supposed to be a light tan. I immediately called my salesman and told him about it. He assured me they would take care of it. The next day they put the rest of the wrong drip edge color on, but Shelley told me they would make it right. Six months later of back-and-forth, they will not replace the drip edge and only offer to paint it the same color it should’ve been.. I worry it won’t look good and the paint will flake, but they will not put what I ordered on. Everyone is really nice there, but the communication is not very good. I spent a lot of money on this roof and feel like I should’ve got exactly what I ordered. It’s their mistake and they should fix it not make me settle to save them an extra dollar. If you have other options, I would shop around.
Reply from the business
Hey Trent, I’m really sorry to hear how this experience has made you feel. That’s never what we want for any of our customers; especially after a big investment like a new roof. I know we’ve been in touch and we’re continuing to work with you directly, but I still want to thank you for taking the time to leave this review. Your feedback is important, and we’re listening. Our goal is always to deliver great service, clear communication, and to leave every customer feeling taken care of. I truly appreciate your patience while we work to make things right. Thank you, -McKay Shelley
- 1 out of 5Trevor Gibba year ago
It's been really frustrating working with Shelley Construction. The initial work was fine, they scheduled the work to replace our roof and came out as scheduled. That is when the issues started popping up. They left materials sitting in the front of our house for weeks with no communication. If I hadn't reached out asking about getting our gutters in as well (which was covered in the quote/insurance), I don't think it would have happened. Then it was silent from them for 4-5 months. Then I get an invoice that was $3,000 more than what it should have been. Trying to communicate with them has been painful.
Reply from the business
Trevor, I truly appreciate you taking the time to share your concerns. We have been working behind the scenes to get everything resolved with you. We are committed to making this right, and I really value your patience as we continue working through any final details with you. Your experience with us matters so much, and I hope we’ll be able to turn this around completely. I know our Director has had a few phone conversations with you already, and we are looking forward to further conversations. Thanks, McKay Shelley
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement18
- insurance coverage15
- polite staff6
- cost5
- easy process4
- thorough clean up3
- shingle options3
- smooth process3
- friendly sales guy2
- color selection2
- punctual staff2
Other reviews we hold
14 more of the 57 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Rachel Sa week ago
Super impressed with Skyler and Shelley Construction! We had previously received a few really high pressure sales people and high quotes from other companies. Skyler was great to work with and we felt so comfortable going with them. They kept everything so clean around the house and didn't leave any remnants of them being there, besides the great new roof. They checked up afterwards to make sure we were satisfied with everything. Definitely recommend!
Reply from the business
Thank you so much for the wonderful review! We’re thrilled to hear that Skyler and the team made the process comfortable and stress-free. It means so much to know you’re happy with your new roof and the experience from start to finish. We truly appreciate your trust and recommendation!
- 5 out of 5Cameron Krogue3 weeks ago
They did a great job on my grandma's roof leak! She was quoted a lot higher from several other companies, but Shelley construction came in and did a terrific job. Would recommend to anybody look for top service at great rates!
Reply from the business
Thank you so much for your kind words! We’re thrilled we could help your grandma with her roof leak and provide the quality service and fair pricing she deserved. We truly appreciate your recommendation and your trust in Shelley Construction! 😊 …
- 5 out of 5Jason Prestwich2 months ago
Adam was great to work with. He made the whole process very easy. Our roof looks amazing, thanks to Adam and his team. We would use Shelley Construction again.
Reply from the business
Thank you for the wonderful review! We're so glad you had a great experience working with Adam and the team. Hearing that you love your new roof and found the process easy means a lot to us. We appreciate your support and would be honored to work with you again in the future.
- 5 out of 5Travis Carter2 months ago
Shelley's roofing was amazing to work with. Ammon helped me fight with the insurance adjustor until the very end and we were able to get a new roof. I would definitely refer them to anyone looking.
Reply from the business
Thank you for the great review! We’re glad our team could step in and help navigate the insurance process and get your new roof sorted. We appreciate your trust in Shelley’s Roofing and your recommendation means a lot!
- 5 out of 5Heather Francis2 months ago
Excellent service. We appreciated the thorough clean up and professional installation of our new roof.
Reply from the business
Thank you for your support Heather! We're thrilled you're happy with your new roof and the service provided by our team. It was a pleasure working with you.
- 5 out of 5Desirae Jaynes2 months ago
Shelley Construction is very responsive and great to work with. We had a unique situation with leaking and they worked diligently to figure out the source of the problem and get it repaired. All employees, I have been in contact with are very kind and helpful. Definitely recommend!
Reply from the business
Thank you, Dez! Our team strives to always deliver a five-star experience, we truly appreciate the recommendation. It was a pleasure working with you!
- 5 out of 5Steve Johnson2 months ago
The team was great to work with through the process. Good service and quality work.
Reply from the business
Thank you Steve for the great review! We're glad to hear you had a great experience with the team throughout the process. We appreciate your trust in us. Thank you for choosing Shelley Construction!
- 5 out of 5Cammey Sanders5 months ago
Shelly was so great to work with. They took care of everything and explained everything in detail so their was no confusion. They worked with me and my situation. I would recommend Shelly for your roofing repairs and replacement.
Reply from the business
Thank you for your kind words Cammey, it was a great pleasure to work with you.
- 5 out of 5Jordan Naluai7 months ago
My insurance adjuster was an absolute nightmare to work with. Shelly Construction, unlike others that tried, never gave up. They kept me in the loop as they kept trying. After what seemed like forever, we finally got approval to replace my shingles. I couldn’t have been happier! Shelly was very professional. They helped us pick a good shingle that will last long. They found a certified solar company to remove and reinstall my panels. They were persistent and confident. They never gave up. Thank you Shelly Construction! I highly recommend you for any other work beyond roofing. They have my confidence and trust. If you come across them for some service, move forward knowing it will be a good decision. Only paid the deductible and a little more for an upgrade of my own choosing.
Reply from the business
Thank you for sharing your experience with us. We truly appreciate your patience throughout the insurance process and are glad we could see it through to a successful outcome. It was truly a pleasure working with you, and we’re grateful for the trust you placed in Shelley Construction.
- 4 out of 5Natasha Mackenzie7 months ago
Great fast efficient roof company really good and fast.
Reply from the business
Thank you Natasha, we really enjoyed working with you!
- 5 out of 5Koleman Morton9 months ago
Best in all around. No better company to get the job done.
Reply from the business
Thanks for the 5 stars and the kind words Koleman, we’re proud to have earned them!
- 5 out of 5Lawrence Vidinha9 months ago
Adam really knew what he was talking anout with his construction management background. As a retired Engineer I found his knowledge sound and when it came to addons he was convincing and I made the upgrades for all the right reasons. Overall cost was very, very good. The construction crew did a good job and got the job dne in 2 days.
Reply from the business
Thank you for the 5 stars and your wonderful feedback Lawrence. We’re glad Adam’s construction knowledge and guidance helped with your upgrade decisions, our crew appreciates your positive feedback. We truly appreciate your trust and support!
- 5 out of 5Dj J10 months ago
Working with Adam at Shelley Construction was a great experience. He was professional, reliable, and made the entire process smooth from start to finish. Communication was clear, the work was done on time, and the quality exceeded my expectations. I would highly recommend Adam and the team at Shelley Construction to anyone looking for a trustworthy contractor.
Reply from the business
Thank you so much for your kind words Dj D! We’re thrilled to hear Adam and the team made the process smooth and that the quality exceeded your expectations. Your recommendation means a lot to us — we’re always here if you need anything in the future.
- 5 out of 5Maricela Salazara year ago
We are incredibly happy with Ryan McFayden and the work he did to help us get our new roof. From the first day until the last there was great, consistent and clear communication and up until the last inspection he followed up with us throughout the entire process and came by to make sure we always understood everything happening and was always willing to explain and help. The roofers who came to fix the actual roof were great as well! They made sure to sweep the yard for debris and nails and super professional as well. From start to finish this whole experience was ⭐️⭐️⭐️⭐️⭐️ and we can’t recommend them enough if you need help with your roof. Absolute professionals, kind, caring, understanding and hardworking! We’re so thankful for Ryan and his work. - Salazar Family
Reply from the business
Maricela, thank you for leaving us such a nice review. I know Ryan really enjoyed working with you guys. We hope you enjoy your new roof!
The latest post from this business
Posted by Shelley Construction to their own Google profile 2 months ago. Their words, not ours.
More Than a New Roof—Peace of Mind A roof does more than cover your home—it protects the people and memories inside it. This installation is another example of our commitment to delivering roofing systems that are built with precision, durability, and pride. From start to finish, our team focuses on doing the job right, ensuring every homeowner receives a roof that's designed to stand the test of time. When you choose Shelley Construction, you're choosing quality craftsmanship, reliable service, and a team that treats your home as if it were our own. Because every home deserves a roof you can rely on. Ready to give your home the protection it deserves? Reach out today for a free inspection or estimate! Proudly serving Davis, Murray, Salt Lake, Tooele, Pleasant Grove, and Utah Counties with expert roofing repairs, installations, and inspections.Aug 5, 2026
Other roofers in American Fork
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Crest Roofing & Restorationroof replacement, cleanup, respectful staff4.9112 ratings3.6% one and two star(801) 718-9389 | 4.9 | 112 | 3.6%4 of 112 | (801) 718-9389 |
| Rock Solid Roofingquality work, quick response, quick work4.996 ratings1.0% one and two star(385) 235-3064 | 4.9 | 96 | 1.0%1 of 96 | (385) 235-3064 |
| A-Star Roofing & Constructionroof replacement, inspection, quick work4.895 ratings4.2% one and two star(801) 830-4557 | 4.8 | 95 | 4.2%4 of 95 | (801) 830-4557 |
| TruCost Roofinghelpful staff, clean up, efficiency5.068 ratings0% one and two star(385) 334-5206 | 5.0 | 68 | 0%0 of 68 | (385) 334-5206 |
| West Peak Roofingroof replacement, insurance claim assistance, new shingles4.966 ratings1.5% one and two star(702) 443-7429 | 4.9 | 66 | 1.5%1 of 66 | (702) 443-7429 |
| VRC Constructionquick work, insurance claim assistance, siding installation4.951 ratings2.0% one and two star(801) 592-2720 | 4.9 | 51 | 2.0%1 of 51 | (801) 592-2720 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 64 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 65, of which 57 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.