Weatherguard Roofing Inc

All 8 of the one and two-star reviews we hold for Weatherguard Roofing Inc, most recent first.

• 1 out of 5Ana SeidelEdited 11 months ago

  Weatherguard Roofing installed a new roof on our barn in August 2016 as a condition of our property purchase. They recommended a second-layer overlay instead of a full tear-off to keep costs down and win the contract, assuring us it was acceptable. We relied on their expertise and moved forward.

We chose Weatherguard because of their many 5-star reviews and long-standing reputation. Unfortunately, our experience was nothing like those reviews—and we now see we’re not alone. Within the first month, we experienced leaks. They blamed the plastic skylights—several of which blew off in a windstorm because they had not been properly fastened. We paid out of pocket to replace them with upgraded versions. When the leaks continued, they pointed to the dormers, cupola, and skylights. We hired contractors to repair those areas ourselves, spending another $6,000–$8,000. Over the years, Weatherguard only returned to patch five visibly leaking areas. Interior water damage worsened, and multiple roofing professionals have since confirmed serious installation failures: lack of underlayment, inadequate flashing, and improper fastener placement. These findings are well documented. Weatherguard’s paperwork represented a 10-year workmanship warranty, which was one of the key reasons we accepted their bid. When problems continued, they suddenly claimed the warranty was only five years. Despite sending them a detailed PDF containing our timeline, contractor assessments, photos, and email communication, they offered no resolution. We are still within the 10-year period and made multiple attempts to resolve this directly. In a final meeting and follow-up letter, the owner formally denied coverage, blaming the building’s design—not their workmanship. From their letter: “The building will continue to ‘move’ expand and contract throughout the seasons and time. This reason alone creates risk, the building will shift, expand, contract and the plywood will lift, and pop creating leak poten

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  You are posting false information. This was a real estate transaction and the bids we provided were for full replacement. The replacement cost was not approved during the transaction and a second layer was installed on your huge arena roof. … More

• 1 out of 5Eric Hortona year ago

  Made an appointment to have a roof leak checked out. Shane showed up with a broken arm said someone else would be coming out. No one come messaged him back said someone would be here tomorrow no one came messaged him back again no response. Went with a different roofer.

  Reply from the business

  Eric, it is unfortunate that Shane suffered an injury, but to be fair your leak is related to solar installation. To complicate the matter that solar company went out of business. Shane's error was in promising something he was not able to … More

• 1 out of 5Steve SwansonEdited 5 years ago

  Very shady company. You need to make sure hold their hand through the entire process to make sure they do the job correctly. Trashed my yard, landscaping, caused my attic to be filled with mold and failed to replace my roof per contract. I had to call several times over several months to get them to fix it. The fact they DID the repairs proves they knew they messed up and probably hoped I was too ignorant to notice a bad job.

  Reply from the business

  Not sure what project this would have been for. We worked with you a few years back. The employee you worked with is no longer employed. Give me a call at the office. I would like to hear this story first hand

• 1 out of 5Denise HagenEdited 6 years ago

  I wish I could give a zero star review. Weatherguard Roofing was recommended to us by our realtor. We had them give us a bid on how much it would cost to clean our tile roof last Fall, when we purchased our home. The inspector told us that the valleys really needed cleaning or we would have water issues. We felt the bid was reasonable if they did everything that was in the contract. We had never had a tile roof before so we depended on them to be the experts and follow the correct protocol. In Sept., they sent a person who was in an unmarked vehicle and really didn't engage with us. It didn't give us a good feeling but we had to assume they were sending a professional who knew how to clean a tile roof. He did not. I won't go into the details but he didn't follow the protocol in the contract. We have tile roofs on most of the homes in our neighborhood and we immediately heard from our neighbors, post process, that he didn't clean the roof correctly. It cost us $1,000 to have that done. Fast forward to December. The rains came and because the the valleys weren't cleaned properly we had water coming into the walls of our home. Several weeks of mitigation and repair (by knowledgeable people) required an insurance claim of over $17,000. When subrogated by our insurance company they took no responsibility. Needless to say, our neighborhood is well aware of what happened and the company that caused this damage. We heard there was a similar claim against this company and found that they were using unqualified individuals to do tile roofs. I've waited a while to post this review because I thought they might do the right thing. Follow up to response: We did give you the opportunity to respond to our water emergency. We called you as soon as the water started coming into our house. Your person said you were too busy to respond and provided a recommendation to contact another roofing contractor. It was an emergency, water was coming into our home. We called him and he referred

  Google cut this review short. The full text is on their Google profile.

• 2 out of 5Marilynn Stephens6 years ago

  Roof Doctor does not repair. They send a cleanly dressed person in a fancy truck and give a high bid for a new roof (my roof is 11 years old). I should have read between the lines when they refused to send anyone unless the owner was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Marilynn, we have moved through all our storm calls pretty quickly. Did you have your repair needs addressed? I can see about getting someone out tomorrow if necessary. Give me a call tomorrow, 360-956-9566. Keri, Weatherguard Roofing

• 1 out of 5John McClintock7 years ago

  I had done business with company for 16 years and never dreamed it would end like it did Weatherguard had replaced roofs on duplexes, fourplexes, and single family homes and the bill always matched the estimate. I trusted them to provide a good roof at a fair price. In June of 2018 they quoted to reroof a duplex which I accepted. It came with a standard wording that this bid included replacing 10 sheets of plywood if necessary. On the day of installation I received a phone call from their office that there would be a few more sheets replaced. The word few means 2 or 3? Well, when I got the bill, it stated replaced “ALL sheeting” an additional $7900 added to their quote. I couldn’t get over how a few could end up all? I had to hire an attorney for the first time in this landlaording business. During my investigation of what went haywire, I happened to got up into the attic below the roof. There was the proof right there, they had not replaced 100 % maybe 50% We settled out of court for much less than they billed me for. This experience was beyond weird, how could they go from a five star to a 1 star. Since then I have encountered others with bad experiences with this company. Beware of this company

• 1 out of 5Jennifer Grunert8 years ago

  Worst customer service ever and will claim they did the work even if they didn't. The receptionist is beyond rude, can't claim an actual date services were supposedly done, gives 2 days it may have been done yet I was home both of those …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Tiffany L10 years ago

  Very bad customer service. Said they could do a job, then decided they were too busy because of the recent storm! Wow

• estimate10
• reasonable quote9
• quick response7
• plywood sheeting4
• warranty4
• roof cleaning3
• efficient crew3
• responsive crew2
• quick fix2
• office manager communication2

14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jerrie3 weeks ago

  Excellent Excellent Excellent Excellent Excellent Excellent service. Besides a beautiful new roof there were no signs of debris around the yard. The guys working on our roof were very respectful of the property. Fantastic experience.

  Reply from the business

  Jerrie, You are such a great person, thank you for thinking so much of our crew and going the extra mile to provide them with all the delicious treats. You were a pleasure to work with and very glad you are so pleased with the roof.

• 5 out of 5JFNa month ago

  This company takes pride in their reputation which is evident in their communication, resolutions, and final product. The entire crew were friendly.

  Reply from the business

  Thank you Jon, your remarks are affirmation of the goals we strive for. It really was such a pleasure working with you, allowing us to resolve concerns in a productive way. This is a tough business and our work has a “way” of presenting … More

• 5 out of 5Pamela Wimer2 months ago

  Weather guard did an excellent job for us! Very happy with our roof and gutter cleaning. Reasonably priced.

  Reply from the business

  Thank you Pam for taking the time to write your kind comments. 😁 …

• 5 out of 5Renee zirkle3 months ago

  I just have to say, I am SO impressed with this company. Shane came to my house explained everything I needed to know. Was very patient with all my questions, went the extra mile to make sure I was comfortable with the estimate and how the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Renee, thank you very much for taking the time to write a review. It really does mean so much to each of us. Very glad Shane was able to explain the circumstance and cause of your leak and that Kory and Chris skillfully addressed the work and no mess to clean up. That is very important. We do understand how frustrating and how much anxiety something like a problematic roof can be an all the potential damage that can arise. Thank you for working with us !

• 5 out of 5Lil Rodriguez5 months ago

  Our experience with Weatherguard Roofing of Olympia has been exceptional. They repaired an emergency roof leak. They were our second quote. Late on a Tuesday afternoon we called Keri, the Office Manager who arranged for Shane, Sr. Rep., to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Lil, thank you for taking the time to write this review. It was such a pleasure working with you. We are so happy your roof issues could be addressed and bring you peace of mind.

• 5 out of 5Arlene Woods9 months ago

  After dragging our feet on having our roofs replaced my husband got three estimates and he chose Weatherguard for the knowledge and integrity he received from Shane. The crew were very hard workers and had our three roofs replaced in no time. We will not hesitate to recommend them in the future.

  Reply from the business

  Thank Arlene for taking the time to write this review. We appreciate your positive remarks. I will make sure Shane and the crew see this review. Great to work with you!

• 5 out of 5Charles Sederberg11 months ago

  The whole crew at Weatherguard did an excellent job on my roof replacement. The price was fair and the work is excellent. They did exactly what they said they would do and didnt cut any corners . I really feel like I can trust them . …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Charles! You were a great customer and we appreciate your feedback and taking the time to write it up!

• 5 out of 5Susie NobleEdited 11 months ago

  Just had a partial Re-roof and couldn't be happier! Shane was fantastic getting things lined up and Keri was super helpful sorting out the details. Both were really responsive. The crew were very efficient, and such hard workers. Jorge helped get a soft area rebuilt and firmed up, and then saw to every detail wrapping the whole project up. Really appreciated his professional attention to each part of this job. Grateful to all and highly recommend this company!

  Reply from the business

  Awe, thank you Susie for the personal review and so glad Weatherguard could work with you!

• 5 out of 5David Robertsa year ago

  We had a mold issue in our upstairs attic space above our bathrooms. After having Dean of Purafog (who is another amazing and trustworthy contractor) recommend Weatherguard due to their high quality of work, we had Shane over to assess the situation. Shane’s straightforward, “no b.s.”approach, his willingness to do as little or as much as I wanted to fix our issues (while also sharing with me his wealth of knowledge from his 20+ years in the field) , led me to trust his recommendations, even though it was double the cost of our initial proposal. I sleep so well at night knowing I made a great decision with the investment in a roof from Weatherguard-everyone involved, from Shane, to Keri, to the amazing crew of guys that worked their butts off to knock out a tear-off, partial re-sheathing, adding bird blocking to every other bay, new shingles on two different stories, re-flashing two skylights AND a torch-down on a porch roof….IN A DAY!! I can’t recommend these guys enough…great people, all around.

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  David, Thank you. I think you articulated our company perfectly. I continue to be amazed by our crew. We have such a great team, truly care and do not forget how important a home is to the customer. Thank you so much for taking the time to share your experience. Truly appreciated!

• 5 out of 5ericka year ago

  Wow what great service and roof repair in one day. Bob and Charlie were great people to work with. Took care of my roof concerns in just a few hours. Great job guys. Thanks Erick

  Reply from the business

  Thank you for taking the time to write the review Erick ! Glad Charlie was able to keep you off the roof ! I will share your message with Bob and Charlie.

• 5 out of 5Sayan Saevivata year ago

  Shane, Ray, George and six other members of the team did an excellent job of inspecting and replacing our roof shingles (September 16 -17, 2024). Office manager Keri kept us informed through out the whole project. She provided us with 13 photos of our roof, covering all angles, after the job was done and recommended us to register for PABCO Warranty Registration for a peace of mind. It is a good deal for us: high quality of work with an affordable price. I highly recommend them to anyone that needs roof shingles replacement.

  Reply from the business

  Thank you Sayan ! Your roof DOES look stunning. And very high up. Jorge sent me the photos he took and hopefully you received those in the packet I sent off. We all appreciate you taking the time to acknowledge our hard working crew. They are wonderful! Talented! and Considerate ! Love these guys !

• 5 out of 5Dana Day2 years ago

  I discovered a water leak coming out of my bedroom closet light fixture. We had just experienced a heavy downpour and I knew my roof must be leaking, I feared the roof would need to be replaced. I contacted Weatherguard in the late …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for posting such a nice comment. I will share your remarks with Bob. Happy he was able to find leak source and address it for your peace of mind!

• 5 out of 5Audrey Pastore2 years ago

  Great service all in all!

  Reply from the business

  Thank you Audrey!

• 5 out of 5Andrea PIERCE2 years ago

  Unbelievable...I have a 4,000 sq.ft. house and they almost had it done in one day. My son called me on the phone when they arrived and reported, " Yep, there are ten guys up there"!!! I really needed that since my OTHER CONTRACTOR just paid himself first. Weatherguard did a GREAT JOB 👍 and each seemed happy to be 💪 working!

  Reply from the business

  Thank you Andrea for your review. Our guys are amazing! Talented, quality in work and character. Glad we exceeded expectations and enjoyed our conversation!

• Licensed

  “…IMATE | SENIOR AND MILITARY DISCOUNTS | LICENSED AND BONDED About US Weatherguard…”

• Bonded

  “…R AND MILITARY DISCOUNTS | LICENSED AND BONDED About US Weatherguard Roofing Inc…”

• Warranty offered

  “…and Weatherguard honored their warranty with multiple repairs. After several…”

• States years in business

  “…& Commercial In business for over 22 years, Weatherguard Roofing Inc provides…”

• States a founding year

  “…Year Established 1997 Services Residential Roofing…”

• Free estimates

  “…Call us today for a FREE estimate! Service Areas Expert Commercial &…”

• Mentions the BBB

  “…Our services are rated A+ by the Better Business Bureau, so you can be sure that we never…”

• Family owned

  “…We are a local and family-owned business with a focus on customer…”