We Do Roofing Salt Lake City

All 3 of the one and two-star reviews we hold for We Do Roofing Salt Lake City, most recent first.

• 2 out of 5Barbara Kidd2 years ago

  I was really looking forward to using this company... But when you get canceled on three times it shows me that they're not dependable. And I am so sorry to be saying this.

  Reply from the business

  Unfortunately this time off year is the busiest time for most roofing contractors and we are being pulled in multiple directions as people are starting to be concerned about how their roofs will handle our crazy Utah winters. This isn't your fault and we do apologize. We have found that most complaints people have in these types projects come from unrealized expectations and a lack of a clear process between the contractor and home owner. We make it a priority to not shortcut anything with our customers and the reality of that is that doing things the right way takes time. With your situation it would not have been the right thing for you for us to shortcut evaluating the project and just shoot from the hip and hope for the best only to have to come back to you later and say "well that didn't work”. Usually that leads into “we will need to try something else” increasing both the expected time and cost of the project unnecessarily while you are in the middle of an already stressful project. We do have a commitment to 100% customer satisfaction and know that unexpected projects like this are stressful enough without adding any more stress to it. We really do hope that you find what you are looking for at that you project is a successful one for you. I will have our staff send some information from an organization with a commitment to helping home owners have a better experience that will help you in deciding on the right contractor for you.

• 1 out of 5JasonEdited 3 years ago

  We Do Roofing had the most amazing communication and follow through up front, but that did not last. One of the key reasons I chose to work with WDR is because Gabe was a solid communicator. During the pitch, he claimed they could work around the existing gutters and save $3K in gutter replacement costs. Gabe knew this is something that other companies said they wouldn't or couldn't do. Though we had multiple walkthroughs with WDR, on the first day of work the site lead said that it would be impossible to keep the gutters and they'd need to be removed. Though Gabe was front and center during the sales process, I couldn't get him to address this concern. Two members of his team reached out on separate occasions asking me to leave a positive Google review after the job was done. When I explained to them that I was still waiting for Gabe to reach out to discuss this, they also insured me that he would call back. This work was completed ~4 months ago. I still have not heard from anyone at WDR.

• 1 out of 5Ben White4 years ago

  First impression: these people are great. They picked up the phone and got me on the schedule for October 2021 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We sincerely apologize for your frustration. Although the address that was provided to us is a Salt Lake address this does fall outside of our normal service area. During the summer months we are happy to look outside of our normal … More

• insurance coordination23
• professional crew7
• independent inspection6
• drone inspection4
• timely repairs4
• scheduling4
• addressing concerns4
• garage roof replacement3
• detailed estimate2
• quick installation2
• debris cleanup2
• clean yard2

14 more of the 112 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Scott Kimballa year ago

  Gabe has done an excellent job for some repairs I needed on my roof this month. His crew is hardworking and professional and they came over yesterday and did a great job getting all items repaired in the morning. I will recommend them to family and friends.

  Reply from the business

  Scott, we're glad to hear that you're happy with the repairs done by our crew! Thank you for recommending us to your family and friends.

• 5 out of 5Lia Rogersa year ago

  Had a small repair and got the whole process from quote to completion done in just a few days. They were extremely responsive and transparent and did a great job. Will definitely be coming back to them for future roof repairs.

• 5 out of 5Marc Kennedya year ago

  I’m the owner of Core HOA. Gabriel has done a fantastic job for us! He uses a drone to inspect the issues really quick. And it is amazing what his equipment can tell you about the roof. I definitely recommend them.

• 5 out of 5Kyle Williamsa year ago

  Gabe has been doing a fantastic job working with the insurance company and following up on all the little details for a successful repair. Awesome work

  Reply from the business

  Thank you for the 5 star review Kyle. We are glad we could assist with understanding the process of navigating your insurance claim and the repair process. We appreciate your feedback! Please remember to tell your friends, family and neighbors about us!

• 5 out of 5Renata Luzny2 years ago

  It was very easy to work with Gabe and his team Easy affordable and fast - what more you can wish for correct ? One more positive feedback I have - Gabe is listening and fix what it needs to …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Hillary Price2 years ago

  From the time I placed the call to have our leak on our membrane roof looked at to the very end of the job, everyone I interacted with was friendly, knowledgeable, and professional. They were able to complete the job before our next storm hits quickly and accurately. Highly recommend for roof repair and will definitely use this team again in the future!

  Reply from the business

  Thank you so much for your kind words, Hillary! We truly appreciate your recommendation and are glad that we were able to help you with your roof repair before the storm. We look forward to serving you again in the future!

• 5 out of 5Jd Tueller2 years ago

  I have worked with 7 or 8 contractors on home renovations and residential construction projects and We Do Roofing is by far the most professional and easy to work with company I’ve ever worked with. I had a very positive experience with them after some side paneling broke off of my house from a windstorm. They managed insurance, planning, estimating, timelines, execution—everything—without any headaches. They even came back out after a year to touch up some adhesive that turned white from winter weather. If I could give 6 stars I would. Thank you Ernesto, Jaimi, José, Jeff, and Andy and your teams!

  Reply from the business

  Thank you so much for this review. We can't thank you enough for trusting us with your project. Please tell your friends, family and neighbors about us. We would love to help them as well.

• 5 out of 5TAG SLC2 years ago

  Prompt, Communicative, Fair

  Reply from the business

  Thank you for your kind words about our prompt, communicative, and fair service!

• 5 out of 5Yenn Lei2 years ago

  Gabe was able to fix my leak in my vents the next day!

• 5 out of 5Katherine Harney2 years ago

  Gabe of GKC Construction was very professional. I read through reviews of companies prior to landing on this team. I was not disappointed. Same as many, we had a very wet winter and noticed a spot leak in our ceiling. Gabe came out within 24 hrs (on a Friday) and the team were able to start on Monday morning. I was impressed with the communication, and technology where he could show us the problem (leak near our chimney from a poor previous renovation prior to our purchase) and not just tell us (heat sensors and drone footage supplied the confirmation). Happily recommend them. Grateful for their help and level of craftmanship. Would use again if ever needed.

• 5 out of 5Dave V.2 years ago

  Gabe and his crew did a great job. They were able to come out quickly and always arrived when they said they would. Also great job of cleaning up when they were done. I’d recommend them.

• 5 out of 5Karl Hansen2 years ago

  Gabe and team were a pleasure to work with. They redid my garage roof and worked well with both me and my insurance. I would highly recommend them.

• 5 out of 5J.V. Swanson2 years ago

  GKC did a very good job on my home and garage roof replacements. They made upgrades and improvements in a number of areas on both roofs. Their follow up on my concerns during the project was very good . I recommend their services.

• 5 out of 5Mark Hassen2 years ago

  New garage roof done in about 4 hours. Great communication.

• Licensed

  “…Today FREE Free Estimate Full Warranty Licensed and Insured Professionals Financing…”

• Insured

  “…Estimate Full Warranty Licensed and Insured Professionals Financing available…”

• Warranty offered

  “…Call Us Today FREE Free Estimate Full Warranty Licensed and Insured Professionals…”

• States years in business

  “…has been serving the community with over 20 years of experience in the Salt Lake…”

• Free estimates

  “…Call Us Today Call Us Today FREE Free Estimate Full Warranty Licensed and Insured…”

• Financing available

  “…Licensed and Insured Professionals Financing available About Us We Do Roofing Salt Lake City…”