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Roof Warden

Roofing contractor

On Top Roofing

890 W Center St #5, North Salt Lake, UT 84054

Listed under South Salt Lake, UT

Google average
4.7
Ratings counted
261
One and two star
18 of 261(6.9%)
Utah median
1.9%

The first three are Google’s own figures for On Top Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Utah roofers we list with enough ratings to compare.

Rating breakdown

4.7
261 ratings
Google’s profile shows 262
How the 261 ratings break down, from five stars to one
5
22887%
4
93%
3
62%
2
21%
1
166%
6.9%of these 261 ratings are one or two stars (18)

Higher than most — the typical roofer in Utah sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

8 of the 10 one and two-star reviews we hold, most recent first.

  • 1 out of 5Kathy10 months ago

    They did good job but then 1st rain storm noticed a leak and called to get someone to come out and look, was told they will tell the contractor it’s rush/emergency no one ever called and we called few more times still nothing. If you have issues good luck it may not get fixed or resolved.

  • 1 out of 5Shirlee Flandro10 months ago

    We hired this company to do a roof for us. They were very attentive. The process was awesome until we are now having a problem with the roof. We’ve made multiple attempts to contact them and no one has ever called us back. They obviously did not guarantee their work. We now have to hire another company to fix their problem. Would never recommend them

    Reply from the business

    Hi Shirlee. Thank you for taking the time to leave us a review. This is not representative of our operations. We are looking into this and will continue to be in contact.

  • 1 out of 5Gary La year ago

    In 2023 I hired lifetime to replace the roof on my sonroom. They recommend a TPO roof. After completion of the job I soon found d that it leaked. I have been trying g to get them to finish the job for two years. They have not even made an attempt. I hope they complete the job soon so that further actions will not be necessary.

    Reply from the business

    Hi Gary, We appreciate your feedback, and take concerns like these very seriously. It is our top priority that each job goes through numerous quality control and safety standards. Please contact us at your soonest convenience, so we can investigate this further. Best, Parker

  • 1 out of 5Zach Novaka year ago

    during the course of installing my roof, the installers did not drain my swamp cooler. This caused water to come pouring down onto my kitchen ceiling. They sprayed a textured paint on the ceiling hiding the fact that extensive water damage had occurred. This foam repair has deteriorated since/ peeled showing the extent of the damage that occurred on install. Their project manager Steve did come down to my house one time to look at it. While he was there he parked in front of my neighbors driveway preventing them from leaving. I have been trying to get Steve (project manager) to accept the responsibility by sending him photo and video from before and after as well as video from during the installation with the date of the video attached to the metadata of the video. Steve has promised to call me many times without ever reaching out. I paid them over $15k for my roof and their lack of taking responsibility for damaging this makes me sick. Do not use this company.

    Reply from the business

    Hi Zach, We appreciate you taking the time to share your experience, and we sincerely … More

  • 1 out of 5Kyle Keysar2 years ago

    They don't do repairs

  • 1 out of 5Claudia Iris Rios Hernandez2 years ago

    This is called company because they disrespected people us. Drunk is kind of people. They hire but is the photo laughing at us and all drunk the omos hit my truck

  • 2 out of 5Kevin Livingston2 years ago

    Do not waste your time calling, it took a long time for them to call back and try to schedule an appointment for a quote. Once they called they were going to charge me for coming out to get a quote. If I’m looking for a full roof replacement I don’t wanna be nickel and dimed hundreds of dollars just for a quote.

    Reply from the business

    I’m sorry Kevin. Our salesman changed your status to repair, which we charge a diagnostic fee for. We do not charge for a re roofing quote. Wish you the best! Hopefully you got what you needed from someone!

  • 1 out of 5Cindy Tyler7 years ago

    If they allowed me to leave zero stars I would. Let's start from the beginning. I was quoted a price for half of the roof to be done. I paid a deposit and was told it would be 4-5 weeks out. That was in September. Over the last months I have been strung along with no return phone calls and promises that they would come out soon. Fast forward to today end of November. I get a text stating they were backing out due to the fact they did not want to do half a roof. If that was a problem it should have been addressed months ago. Not string a client around and take a deposit. I have advised that they now have 72 hours to refund my money. Also a formal complaint will be filed with DOPL regarding thier unprofessional behavior. Please do not use this extremely unprofessional business. Very unethical business. If they think they can get away and not refund money they will find out they messed with the wrong person and all legal action against thier business will be taken. Anybody else who has had similar issue should report it to DOPL (Department of Professional Licensing). Each time a complaint is made they are required to investigate thier license. Do not let companies like this screw you over, stand up for your rights.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • shingles23
  • guarantee20
  • estimate process8
  • competitive bid8
  • timely completion8
  • new roof7
  • leak repair5
  • customer driven4
  • honest staff3
  • tear off and replacement2
  • lifetime roofing2

Other reviews we hold

13 more of the 21 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Dave Apodacaa month ago

    I would highly recommend On Top Roofing. Chris did an amazing job, finished on time!! We couldn’t be happier!! Thanks everyone, Luis and Jonathan went above and beyond… they are truly On Top!!!

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for the recommendation Dave! We're so glad our team was able to help out and we're glad our dedication for our customers came through!

  • 5 out of 5Tom Heath8 months ago

    James and Boston were great to work with. We got the roof in before it got too cold and On Top not only did everything we had talked about but also went above and beyond to make sure things were right after they got started.

    Reply from the business

    Great timing! Thanks Tom!

  • 5 out of 5Dave Fox10 months ago

    These guys are awesome!!! We discovered A leak directly above our front door, which we were pretty sure probably came through the roof. I notified LifeTime and within a day James came out to have a look. Immediately went right to work and noticed a potential issue…then he repaired it on the spot. LifeTime originally built my roof 10 years ago and we haven’t had any major problems with it and this minor problem was fixed quickly. These are great guys and have always been very kind to look at any problem we may have had. Highly recommend them!! The best!

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thanks Dave, happy we could help!

  • 5 out of 5Cory Abbotta year ago

    I am very happy with the work that Lifetime roofing did for me. The boots on my vents look so much better and I have peace of mind my roof is no longer vulnerable to roof wrecking raccoons! I was very impressed with Casey willingness to go …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thanks Cory! It’s our pleasure to help in any way possible!

  • 5 out of 5MTE Properties, LLCa year ago

    Darin and Tomas are WONDERFUL. We have always had a exceptional experience using Lifetime Roofing. Darin has helped us with several projects for our personal home and investment properties we own and is always fair, and keeps us updated at …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thanks so much for the review! We're so glad to hear Darin and Tomas were able to provide that experience for you.

  • 5 out of 5Taylor Merrilla year ago

    Amazing service and super friendly crew! They very kindly helped me and I’m forever grateful! Go to these guys!!

    Reply from the business

    Thanks so much for the awesome review! We’re thrilled our crew could help and make a positive impact. We'll be sure to pass along your kind words to them!

  • 5 out of 5Cody Ga year ago

    Big shout out to Casey and his crew at Lifetime Roofing. They did an amazing job on my new roof install, new rain gutters and downspouts. Casey and his crew even helped me with some additional soffit and fascia work. They were courteous, respectful of my landscaping, and easy to work with. Thanks Casey and Lifetime!

    Reply from the business

    Thanks for the amazing review Cody!

  • 5 out of 5River Paradise2 years ago

    It has been so smooth working with Lifetime Roofing. From the first phone call to the install. Very knowledgeable and answered all the questions I had. It was nice to work with a company that has the expertise to install multiple products. I had shingles with a couple metal accents, and they handled them all. Big shout out to the crew for the cleanliness and doing a beautiful job. I will definitely recommend Lifetime Roofing to all my family and friends. Thanks LIFETIME!

  • 5 out of 5Carlos Bonilla2 years ago

    Muibien

  • 5 out of 5Alyssa Lueken2 years ago

    Casey helped me through the process of replacing my roof. He was warm and thoughtful in answering my questions and moving through the process of financing to the installation of the roof. Great team that provided quality work!

  • 5 out of 5Aaron Masover5 years ago

    I had a long journey to choose my roofing contractor. Here's why I went with Edgar and Lifetime Roofing. * Price - I got a bunch of roofing quotes for different brands, materials, etc., and while Lifetime Roofing wasn't the cheapest *overall*, the price they quoted me was a steal for the high-quality materials that they used. Their price was the lowest of any company for the exact materials. * Responsiveness & knowledge - I had a ton of questions before I signed on the dotted line, and Edgar was with me during every step of the process with a professional attitude. I was into ridge vents, and he saved me money by pointing out that while there were two ridges on my roof that would benefit from them, the dormer on my garage is framed-in and a ridge vent would make no sense. Other companies were perfectly happy to let me make that mistake and let me believe that I was improving air circulation. After doing a lot of my own research and talking to a few companies, I had at least a beginners grasp of some of the minutiae of roofing (nails, products, flashing, etc). Edgar patiently answered every single one of my questions, detailed or general. He never once dismissed me or misinterpreted my questions as an attack on his workmanship. I also liked that Edgar was able to show me past roofs that Lifetime had worked on. We were able to see one with the exact same brand/color of shingle, which really pushed us over the edge on our decision. I think it shows the relationship that they've built up with their previous customers that they have a ready "portfolio" of work. * Quality - The day of the roof replacement, the crew showed up early and worked diligently to get it done that day. They worked quickly, but thoroughly. When they left, I didn't find any nails lying on the ground, only a couple of underlayment scraps that had been blown by the wind. When the job was done, Edgar returned to do an inspection of the roof, and also took a couple of beautiful drone shots that I'

    Google cut this review short. The full text is on their Google profile.

  • 1 out of 5sea nettles9 years ago

    Called Lifetime Roofing in March, 2015 or 2016 after a windstorm knocked off a lot of shingles and our rain gutter. Kelly, a sales associate, got back with me quickly and then came out and gave us a bid. We settled on a date for repairs, …

    Google cut this review short. The full text is on their Google profile.

  • 1 out of 5David carver9 years ago

    I have a leak over my side door they came out bid it and said they could do it the following Saturday. That was 3-4 months ago with no communication on their part. I have called them multiple times with no resolve insight. I would not recommend them at all.

The latest post from this business

Posted by On Top Roofing to their own Google profile 5 years ago. Their words, not ours.

Clay roof tiles are made from natural clay that is molded, kiln-fired, and often coated for enhanced weather resistance. These tiles come in a variety of shapes, including curved “mission” styles and flat profiles or Mediterranean aesthetics, so you can choose tiles that will add to your vision for your home. To get the most beautiful and long-lasting clay roof tiles, you need to work with a roofing expert like On Top. We know tiles, and we can install them to create a beautiful roof for your home.11 hours agoLearn more

What On Top Roofing says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Warranty offered

    “…Gallery Blog FAQs Careers Resources Warranty Privacy Policy Terms and Conditions…”

  • Free estimates

    “…Boise Gallery (801) 693-4627 Get My Free Estimate Get Pre-Approved Our Services Cedar…”

Other roofers in South Salt Lake

Ranked by how many ratings Google has counted.

Other roofers we list in South Salt Lake
Roofing contractor
Erie Home Roofingwarranty, installation crew, thorough inspection4.4187 ratings13.4% one and two star(801) 516-3206
On Top Roofingroof replacement, insurance claim assistance, responsive staff4.9140 ratings2.9% one and two star(801) 316-3342
We Do Roofing Salt Lake Cityinsurance coordination, professional crew, independent inspection4.9134 ratings2.2% one and two star(385) 842-3504
Riverfront Roofinginsurance explanation, inspections, insurance coordination4.9102 ratings2.0% one and two star(801) 405-9212
Action Roofingroof replacement, professional crew, inspections4.873 ratings4.1% one and two star(801) 875-7442
Tyrone & Sons Roofing & Remodelingproject, home, gutters4.754 ratings3.7% one and two star(385) 333-7709

All roofers in South Salt Lake →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 261 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 24, of which 21 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.