Roofing contractor
WaterTight Roofing Indy
8752 W Washington St, Indianapolis, IN 46231
- Google average
- 4.9
- Ratings counted
- 163
- One and two star
- 2 of 163(1.2%)
- Indiana median
- 2.3%
The first three are Google’s own figures for WaterTight Roofing Indy, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Indiana roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 160 | 98% | |
|---|---|---|---|
| 4 | 1 | 1% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 1% |
About typical — the typical roofer in Indiana sits at 2.3%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for WaterTight Roofing Indy, most recent first.
- 1 out of 5Billa year ago
The site i saw said 70 yrs experience so I called thinking they would be professional but instead I got Richard he showed up and gave me an estimate and said he could try and work me in on Friday or Saturday but im off on Monday so he said …
Google cut this review short. The full text is on their Google profile.
Reply from the business
we have nobody named bill on our list. are you trying to reach weathertight roofing in fishers? watertight roofing has been serving hoosiers since 1939 thats 86 years? we do not work on saturdays.
- 1 out of 5Wendy Watta year ago
My roof had a leak. I called Richard and I explained my problem. He was very nice and polite so I made an appointment with him. He confirmed the date and time. The night before the appointment, he said that he would need to change it from morning to afternoon around 1 pm to 2 pm. I said okay. When he didn't show up, I called him. He said that he had told me that it would be after 3 pm. When he didn't show up, I called him again. He said that it would be 4 or 4:30 pm. At 4:50 pm, I called him again when he didn't show up. He said that he wasn't even coming today. He said that he could come on Saturday or Monday.
Reply from the business
Sorry we couldn’t connect. We would be honored if you gave us a second chance.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- pricing45
- siding repair16
- gutter repair16
- leak repair6
- lifetime warranty4
- no upselling3
- quick repair3
- responsive team3
- wind damage repair2
- window repair2
Other reviews we hold
14 more of the 143 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Floyd VanceEdited 3 days ago
All I can say is you get what you paid for excellent is a quality hardly never found today.But you exceed this Richard and Matthew.You and your crew did it way above expectations.I salute you.... Floyd!!!!!!
Reply from the business
Floyd, thank you for your outstanding review and for taking the time to recognize Richard, Matthew, and our entire crew. Your words truly mean a great deal to us. Richard and Matthew are highly experienced installers, and the reason we're able to solve the unexpected problems and challenges that arise on virtually every roofing project is because of our team's 40+ years of hands-on installation experience. Experience matters, especially when it comes to protecting a home, and we're proud to have a crew that consistently delivers the level of craftsmanship our customers deserve. We also appreciate your comment about "you get what you pay for." While that phrase is often used as a sales technique in our industry, we believe the true value isn't found in a sales pitch—it's proven by the quality of the installation and the confidence a company is willing to stand behind its work. At Watertight Roofing & Exteriors, we back every qualifying installation with our exclusive Lifetime Transferable Labor & Workmanship Warranty because we believe our customers should have lasting peace of mind, not just promises made during the sales process. Thank you again for trusting Watertight Roofing & Exteriors with your home. It was an honor to work with you, and we're grateful for your recommendation and support. copy paste and go to see the project; https://youtu.be/FhYdMrrGxJI
- 5 out of 5JUMBOmuffin3 weeks ago
Richard Hathaway was a great help with both my insurance claim and my new roof and gutters. They came out great and are built to last! Not to mention I have a lifetime warranty if anything happens is great piece of mind. I highly recommend anyone to get their new roof through this company! Thanks for everything Richard 👍
Reply from the business
Thank you for allowing us to serve our customers in Marion Indiana. We asked ChatGPT if there’s any roofing company in the state that offers a lifetime transferable labor and workmanship warranty and Watertight Roofing was the only result.
- 5 out of 5scott pankow3 weeks ago
Richard was very responsive and helpful!
Reply from the business
Thank you for allowing us to help you with your home repairs. "Our quality is unmatched until copied."
- 5 out of 5Rick Cunningham3 weeks ago
Had siding and gutters put on my house in 2020. A few issues arose in 2026 and they came and fixed at no charge! Stands by their work! Highly recommend!
Reply from the business
Thank you for your honest review. When we say lifetime transferable labor and workmanship warranty, that's exactly what you get. Others may say "You get what you pay for." You don't get what you pay for you, get what your warranty gives you. Most warranties are for the contractor not for the property owner.
- 5 out of 5Jim4 weeks ago
Water Tight Roofing did an outstanding job on my new roof. I had 2 layers of old shingles and they removed them, put down new decking over my existing board decking (per code). What makes them unique is the way in which they use the ice …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We love serving customers that pay attention to details. Anybody can put your roof and gutters on but, only quality work is trusted. Our warranty proves our quality. Many contractors use ice water shield however, they don't use it like we do. Our Patent Pending method seals your home forever and the 3" screws we use for gutter hangers by placing them into the rafter tails means, "We don't just hang gutters, we hang on them."
- 5 out of 5Sarah Coxa month ago
Matthew was fantastic!!! We were having trouble finding someone, and he was willing to help immediately. His communication was prompt, work was excellent, and he was able to help us right away! He will definitely be our new “roof guy” moving forward. EXCELLENT CUSTOMER SERVICE
Reply from the business
Thank you for allowing us to serve you. Our entire team are all installers so we can provide homeowners with permanent solutions to their roofing and guttering issues.
- 5 out of 5C Pa month ago
Very, very knowledgeable about roofs and gutters. We had a leak in our roof that only happened sporadically. He found several problem areas on our roof and around 1 of our windows. He explained what hr thought the issuees were and how he could fix them. I very highly recommend Watertight Roofing !
Reply from the business
We provide Plainfield homeowners permanent solutions to their ongoing roof and gutter problems.. Proper training along with decades of in field experience is what sets us apart. We utilize new methods of application standards that nobody else can provide. Thank you for allowing us to help.
- 5 out of 5Doug2 months ago
I was in bad need of gutter repair and I’m very satisfied with the work they’ve done Excellent work and price
Reply from the business
Thank you Doug for allowing us to serve you. "We don't just hang gutters, we hang on them."
- 5 out of 5Julia Etter3 months ago
Very nice, honest, and professional. Explained things to me with photos of my roof, felt at ease. Thanks guys!
Reply from the business
Sometimes it's the small things that matter the most. Thank you for allowing us to help.
- 5 out of 5Davina Steele3 months ago
I couldn’t be happier with the results: they came out and did an estimate and had the work done within 24 hours. No hard sell for things I didn’t need, just honest assessment and quality work. Would definitely recommend and will be sure to use them for any future projects.
Reply from the business
Thank you. Service is our number one goal.
- 5 out of 5Erika “Nikki”4 months ago
Mr. Richard and his team did an amazing job. I obtained his information while they were repairing my neighbor's siding after a storm. I told him what we needed done and he took care of everything that we requested and more (things he …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the kind words. We strive to do better. Believe it. "Our quality is unmatched until copied!"
- 5 out of 5Erin Jeter4 months ago
Richard helped me with gutter issues on my house. He is incredibly thorough and informative - all of his experience shows. The work was great and he gave me a lot of confidence it was done right. Communication was excellent too, absolutely recommend!
Reply from the business
thank you for allowing us to serve you for your gutter repair. with a lifetime transferable labor warranty you know it will stay!
- 5 out of 5Lorenzo4 months ago
Amazing work. Richard knows what he's doing and explains everything really well. On top of providing top tier work he offers amazing prices. I will definitely be using him again for any roofing issues as well as recommending him to my friends and family.
Reply from the business
We really appreciate referrals. When it comes to soffit repair nobody offers the peace of mind like our exclusive warranty. Quality unmatched until copied.
- 5 out of 5Zach Cooper5 months ago
Richard was very helpful and flexible with scheduling and then came out and got everything knocked out in a very reasonable timeframe and for a great price. Would recommend.
Reply from the business
hey zach glad to help. we do so much more than roofing. many minor projects can be turned into nice work sometimes. thank you.
The latest post from this business
Posted by WaterTight Roofing Indy to their own Google profile 12 days ago. Their words, not ours.
Commercial Roofing Planning Supports Building Protection Commercial buildings require roofing systems that help protect interior spaces and support daily business activities. Weather exposure, ageing materials, and roof damage may create maintenance concerns over time. A commercial roofing contractor helps Indianapolis businesses evaluate roof conditions and plan suitable solutions for their properties. WaterTight Roofing Indy provides commercial roofing support in Indianapolis with attention to building requirements, maintenance needs, and long-term roof performance. Regular roofing care helps businesses manage property protection more effectively. Review your commercial roofing requirements in Indianapolis today.Jul 28, 2026Learn more
What WaterTight Roofing Indy says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Are you a fully licensed and insured roofing contractor in…”
Warranty offered
“… Lifetime Transferable Warranty We stand behind our work with a…”
States years in business
“…1939 | 80+ Years of Excellence With over 80 years of experience in residential and…”
States a founding year
“…Believe it!” Family-Owned Since 1939 | 80+ Years of Excellence With over…”
Free estimates
“…Replacement Free inspections Get Your Free Quote No hidden fees. No pressure. Just…”
Financing available
“…Do you offer financing options for new roof installations? We offer…”
Their site also states: insured, family owned.
Other roofers in Indianapolis
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Bone Dry Roofingroof replacement, thoroughness, chimney work4.82,448 ratings4.0% one and two star(463) 220-3810 | 4.8 | 2,448 | 4.0%99 of 2,448 | (463) 220-3810 |
| Indy Roof & Restorationroof replacement, insurance claim assistance, answering questions4.92,337 ratings1.8% one and two star(317) 886-7436 | 4.9 | 2,337 | 1.8%42 of 2,337 | (317) 886-7436 |
| Cochran Exteriorssiding repair, estimate, thorough inspection4.71,223 ratings7.4% one and two star(317) 659-6563 | 4.7 | 1,223 | 7.4%91 of 1,223 | (317) 659-6563 |
| Bone Dry Roofingmasonry work, chimney repair, chimney removal4.9970 ratings0.8% one and two star(317) 943-8521 | 4.9 | 970 | 0.8%8 of 970 | (317) 943-8521 |
| Big Boy's Constructionroof replacement, insurance claim assistance, gutters4.9882 ratings2.2% one and two star(317) 548-0275 | 4.9 | 882 | 2.2%19 of 882 | (317) 548-0275 |
| Raptor Roofingthorough inspection, easy process, new roof5.0701 ratings0.7% one and two star(317) 527-4049 | 5.0 | 701 | 0.7%5 of 701 | (317) 527-4049 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 163 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 163, of which 143 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.