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Roof Warden

Roofing contractor

Big Boy's Construction

241 S State Ave Suite B, Indianapolis, IN 46201

Google average
4.9
Ratings counted
882
One and two star
19 of 882(2.2%)
Indiana median
2.3%

The first three are Google’s own figures for Big Boy's Construction, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Indiana roofers we list with enough ratings to compare.

Rating breakdown

4.9
882 ratings
How the 882 ratings break down, from five stars to one
5
84896%
4
111%
3
40%
2
20%
1
172%
2.2%of these 882 ratings are one or two stars (19)

About typical — the typical roofer in Indiana sits at 2.3%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

8 of the 18 one and two-star reviews we hold, most recent first.

  • 1 out of 5Thom Parrish2 days ago

    I am extremely disappointed with my experience with this company. What should have been a straightforward project has instead turned into an exercise in frustration due to poor communication, lack of accountability, and an apparent …

    Google cut this review short. The full text is on their Google profile.

  • 1 out of 5Hannah WilliamsEdited 2 days ago

    Please see my photo for my yelp review. We signed a contract in May and have still not had our services completed. We were told by an employee that they work with google to get all negative reviews removed, so they ARE NOT actually rated 4.9 stars. DO NOT USE BIG BOY.. I REPEAT.. DO NOT USE BIG BOY.

  • 2 out of 5Kayla StagerEdited a week ago

    **UPDATE AUG 1st 2026** It has now been 4 months and there are several spots that are peeling up and a new water spot in the front middle bedroom. We have reached out multiple times …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you, Kayla, for your wonderful review! We're so glad to hear that your experience with Big Boys Construction was outstanding and that Joe and the crew made the process easy and transparent for you. Your recommendation means a lot to us!

  • 1 out of 5Conor O'Dea2 months ago

    I really liked Kody and his communication. He didn’t try to sell me on anything that we didn’t need. Easy to talk to. I was pretty happy with the work overall as well. I was a bit off put on one section that sort of curved up but they said it was the best they could do and I accepted that. The issue stemmed from when we went to sell our house. An inspection brought up that H clips weren’t installed and should have been standard given the spacing of our rafters. I texted Kody and he mentioned that he doesn’t work there anymore but put me in contact with the guys that do. They said that h clips should have been installed and would look into it and let me know within a week. A month went by. Nothing. I texted again and they apologized for the delay. Said they’d look into it and get back to me in a few days. Nothing. It’s now been 2 months total. Luckily it didn’t hold up the sale of our house because there wasn’t any sag and while h clips would have prolonged the life of the roof and should have been standard, it didn’t seem to be a “now” issue. Very happy initially but this lack of follow up and follow through was very disappointing especially given they knew we were under contract.

    Reply from the business

    Thank you for your feedback and for recognizing Kody’s communication and professionalism. We’re glad to hear you were happy with the overall project experience. We appreciate you sharing your perspective regarding the follow-up process after the installation. Providing a positive experience for our customers remains a priority, and feedback like yours helps us evaluate and refine how we communicate throughout each project. We value the opportunity to hear your thoughts and appreciate you taking the time to leave a review. Thank you for choosing us for your project, and we wish you all the best in your new chapter.

  • 1 out of 5Todd Forfreedom3 months ago

    This has been a really bad experience. I was hit by a tornado so I initially contacted Big Boys because of the 5 star review AND I really wanted something major built which outside from my roof this was most important but I have seen nothing close to 5 star. There communication has been terrible and the workmanship close to the same. My biggest fault was paying them the final before it was done as I travel extensively and sometimes its very difficult to make the time and I really thought it work out but was I wrong. I had faith that 5 star meant they would do what it took to make it right but this isn't what I received. They sent a 2 star sub down to install my shingles that could not read a tape measure and then they annihilated some of my J Channel and fascia. They installed my new stove pipe and measured it wrong so the pipe fell over, the roof leaked and they had to send another guy down to cover the roof with a tarp to stop the leak. Then he measured it wrong and had to order another pipe and after many weeks he finally got it installed but the screen looks like it came from Walmart and I have a back feeling I will see problems in the near future. I asked for a quote for something months ago and was told yeah we are working on it but waiting on pricing........NOT. I have now asked for the finale paperwork so I can turn it into my insurance company and they refuse to respond. NOT A 5 STAR RESPONSE. Bad decision on my end and I would definitely look into another company if I were looking for a contractor. Also the subs had cap nails all over where they parked assuming from loading their bags.

    Reply from the business

    We’re sorry to hear you feel this way. Throughout the project our team made multiple efforts to address concerns as they arose and complete the work requested. We take customer feedback seriously and always strive to provide quality service and communication. If there are still outstanding items needing attention, we encourage you to contact our office directly so we can review them further.

  • 1 out of 5Future Growth5 months ago

    I had another contractor talking to me and the “manager” felt the need to come behind the gentleman and hand his information to me. I found this to be unprofessional. He claimed to be in management, but if that’s how he’s training individuals. I recommend using someone else. For anyone looking at using this contractor this was my interaction with them. Stay aware!

    Reply from the business

    Hi, Thank you for sharing your feedback. We’re sorry to hear that your interaction felt unprofessional - that’s never the impression we aim to leave. Our team does canvas neighborhoods when we’re working nearby so homeowners are aware of local projects and available inspections. That said we always expect our team to operate respectfully and professionally. We appreciate you bringing this to our attention and would welcome the opportunity to speak with you directly to better understand what happened. Please feel free to reach out to us at 317-300-5614. We take pride in serving our community and always strive to improve.

  • 1 out of 5Cait Bowyer-Dias8 months ago

    I've received somewhere in the range of 20 cold calls from this company in the last 3 weeks. I have requested multiple times that they remove me from whatever list they are using, which only stops the calls for two days.

    Reply from the business

    Hello, Sorry we do not have any record of you in our system. We unfortunately do not cold call, but we have had an issue with someone impersonating our company in the past. This will be flagged for further review.

  • 1 out of 5Charley White10 months ago

    Horrible Customer Service! Called and they came out for a soffit and facia repair estimate. Tried to sell me into a yearly maintenece fee plus the repairs. Asked them to give me the esitmate for the repairs. Sales rep kept texting but never provided an estimates but have me a verbal cost which was several tbousand more than any of the other estimates I received.. It has now been several months with no estimate. Horrible, customer service and care.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • roof replacement106
  • insurance claim assistance92
  • gutters79
  • answering questions78
  • gutter replacement39
  • polite staff35
  • hail damage repair27
  • siding replacement16
  • thorough inspection12
  • trim replacement4

Other reviews we hold

14 more of the 383 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Alexis McIntosh21 hours ago

    I would highly recommend Big Boys Construction! I had my roof replaced and David Leverenz was very helpful and responsive throughout the whole process. As a first time homebuyer, I found the process to be very smooth. Pricing was also very reasonable.

    Reply from the business

    Thank you, Alexis! We appreciate your recommendation and are glad to hear that David was helpful and responsive during your roof replacement. It's great to know that your experience as a first-time homebuyer was smooth and that you found our pricing reasonable.

  • 5 out of 5Brandi McCombsa week ago

    I called Big Boy’s Construction out for a roofing and gutter replacement quote. Joe was awesome! He was very knowledgeable and informative. I was a bit nervous. Joe made me feel comfortable and answered all my questions and concerns. I didn’t feel pressured into making a decision right away. The entire process was explained very clearly step by step. Joe was pleasant, honest and helpful.Thank you Joe for your patience with me today.

    Reply from the business

    Thank you, Brandi! We're glad to hear that Joe made you feel comfortable and provided clear explanations throughout the process. Your feedback is greatly appreciated!

  • 5 out of 5Jan Gaidisa week ago

    Joe England was very knowledgeable and thorough. He answered all our questions. We recommend him.

    Reply from the business

    Thank you, Jan! We appreciate your kind words about Joe and are glad to hear he was able to assist you thoroughly. Your recommendation means a lot to us!

  • 5 out of 5Dannyson LangeEdited 2 weeks ago

    Outstanding service. Mike, Edwin, and the wonderful crew were exceptional and exceeded expectations to fulfill our roofing requirements. I strongly recommend Big Boy's Construction to family and friends.

  • 5 out of 5Kristen Smith3 weeks ago

    Drew Hamilton came out and inspected my roof after I received quotes from two other roofing companies. The first company told me that I needed a complete roof replacement, and the second company gave me a quote for repairs totaling $4,000. …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you, Kristen! We're glad to hear that Drew provided you with an honest assessment and helped you save money. Your satisfaction means a lot to us!

  • 5 out of 5Tomalee Deluhery4 weeks ago

    Big boys Construction seemed very thorough, came to the house inspected the roof took multiple pictures and reviewed them with me pointed out things that absolutely needed repair and although I have not had my roof repaired yet they seemed very thorough and I would recommend them for an estimate if your roof is in need of repair

    Reply from the business

    Thank you, Tomalee, for your kind words about Big Boys Construction. We're glad to hear you found our inspection thorough and informative. We appreciate your recommendation and look forward to assisting you further when you're ready.

  • 5 out of 5S Berry4 weeks ago

    I reached out to Big Boys for an estimate. I was very pleased with the visit, and Tom was very reassuring, professional, ontime and knowledgeable. Once I receive the quote I will update this review.

    Reply from the business

    Thank you, S, for your positive feedback! We're glad to hear that Tom provided you with a reassuring and professional experience. We look forward to your update once you receive the quote!

  • 5 out of 5Benjamin Jonesa month ago

    The contractor was very good explained everything that they're going to do with this project. he was very professional.

    Reply from the business

    Thank you, Benjamin! We're glad to hear that you had a positive experience and that the contractor was professional and clear in their explanations. Your feedback is much appreciated!

  • 5 out of 5Fred Kintzela month ago

    When our roof needed total replacement of roof, gutters, downspouts, et.al., we contacted roofing companies for bids. Of the four contractors from whom we received estimates, Big Boy was an obvious choice primarily due to the project manager, Gary Andrew. He was professional, prompt, knowledgeable and easy to work with. Most importantly, his follow up and attention to detail made the project run more smoothly than we could possibly have imagined. If we ever need work done on our home, we will not hesitate to call Big Boy Construction!

    Reply from the business

    Thank you, Fred! We appreciate your kind words and are glad to hear that Gary made such a positive impact on your project. Your trust means a lot to us, and we're here whenever you need assistance in the future!

  • 5 out of 5Kristen Rydstroma month ago

    I got a referral from my neighbor who had Big Boy's do three of his houses' roofs. Mike was immediately responsive, diagnosed the issue with a great degree of thoroughness, got me scheduled right away, and did an excellent job with follow up. Highly recommend!

    Reply from the business

    Thank you, Kristen! We're glad to hear that Mike provided you with thorough service and prompt scheduling. Your recommendation means a lot to us!

  • 5 out of 5Chris Summersa month ago

    Had hail damage to my roof and gutters big boys stopped by and took it from there from dealing with the insurance to explaining the process they all were awesome to deal with I would have normally got multiple estimates but didn’t feel I needed to with big boys all the guys were great , the roofers and gutter teams were great , made sure everything was right and cleaned up before they left , other than the damage itself was a great experience, will definitely use them again if needed , anyone out there needing work give them a call

    Reply from the business

    Thank you, Chris! We're glad to hear that you had such a positive experience with our team. It's great to know that our roofers and gutter teams took good care of everything for you. We appreciate your trust in us and look forward to helping you again in the future!

  • 5 out of 5Shawn Hollarsa month ago

    Robby and Keith provided a free inspection of our roof for possible hail damage. They were professional, polite, and honest. The inspection revealed only minor hail damage, and therefore they didn't persuade me to file a claim with insurance. Their honesty and timeliness during the inspection was greatly appreciated.

    Reply from the business

    Thank you, Shawn, for your kind words about Robby and Keith. We appreciate your recognition of their professionalism and honesty during the inspection. Your satisfaction is important to us!

  • 5 out of 5Brenda L Schmidta month ago

    What a fantastic organization! Prompt, nice, quality, responsive. I can’t say enough. On the sales side, ask for Joe England. Most trustworthy rep I have worked with in a very long time!!

    Reply from the business

    Thank you, Brenda! We appreciate your kind words and are glad to hear you had a great experience. Joe truly is an asset to our team, and we're happy you found him trustworthy.

  • 5 out of 5Trevor McGuire2 months ago

    Was very happy with the process. They helped me with my insurance claim. Always available to answer questions. Very friendly and professional. Joe England did a great job for us and our new roof looks great! Would recommend these guys to anyone.

    Reply from the business

    Thank you, Trevor! We're glad to hear you had a positive experience and that Joe was able to assist you effectively. Your recommendation means a lot to us!

The latest post from this business

Posted by Big Boy's Construction to their own Google profile 17 days ago. Their words, not ours.

Big shoutout to our amazing customer Stacy! Thank you for trusting us to transform your home’s exterior with brand new roofing, gutters, and a fresh coat of paint! It was a pleasure bringing your vision to life!Aug 7, 2026Book

What Big Boy's Construction says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…We are a licensed, bonded, and insured corporation. We…”

  • Warranty offered

    “…new roof - like a lifetime limited warranty term and 10-year 100% coverage period…”

  • States years in business

    “…We have over 40+ years of experience in the home building…”

  • Free estimates

    “…2% In The Nation Call Now Schedule your free inspection Today Phone This field is for…”

Their site also states: insured, bonded, financing available, mentions the bbb.

Other roofers in Indianapolis

Ranked by how many ratings Google has counted.

Other roofers we list in Indianapolis
Roofing contractor
Bone Dry Roofingroof replacement, thoroughness, chimney work4.82,448 ratings4.0% one and two star(463) 220-3810
Indy Roof & Restorationroof replacement, insurance claim assistance, answering questions4.92,337 ratings1.8% one and two star(317) 886-7436
Cochran Exteriorssiding repair, estimate, thorough inspection4.71,223 ratings7.4% one and two star(317) 659-6563
Bone Dry Roofingmasonry work, chimney repair, chimney removal4.9970 ratings0.8% one and two star(317) 943-8521
Raptor Roofingthorough inspection, easy process, new roof5.0701 ratings0.7% one and two star(317) 527-4049
Trojan Roofinganswering questions, roof replacement, free inspection4.9638 ratings2.7% one and two star(317) 210-2696

All roofers in Indianapolis →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 882 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 426, of which 383 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.