Indy Roof & Restoration

8 of the 32 one and two-star reviews we hold, most recent first.

• 1 out of 5Jocelyn Dorsainvil2 days ago

  I hired this company to fixed my roof , they not answering the phone and they done replying back, I paid the deposit and they don’t do the job , please do not hire this company. Never , never

• 1 out of 5Aaron Blackburn2 months ago

  Working with this company has been a nightmare. We had roof and interior damage to our house and called Indy Roof And Restoration to do the work. They were very easy to work with until I signed over the check for the work. At that point, it …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Mo B2 months ago

  Your drivers like to ride people’s bumpers and go 75+ in a 65 miles per hour area

• 1 out of 5Lindsey Baker2 months ago

  I had to hound them to schedule a simple repair job for a month for them to install this masterpiece and remove my vent cover. They’d noted they didn’t have an exact match and that the color may vary a bit due to the age of the original siding, but this, my friends, is no where close. I would take my siding repair business elsewhere.

  Reply from the business

  We’re sorry to hear that you were dissatisfied with your experience. When we first met to discuss your siding concerns, we explained that the original siding product on your home had been discontinued and that a full elevation replacement would provide the best overall appearance. After reviewing the options, you elected to proceed with a repair instead. We also explained that an exact match would likely not be available and that we would work to locate the closest possible replacement. To help ensure everyone was comfortable with the selected material, we obtained a color match recommendation from our supplier and provided it for your review and approval prior to installation. The color selection was approved before the work was completed. Regarding scheduling, our production timeline was approximately four weeks at the time of contracting, and that timeframe was communicated before the project began. We understand waiting for repairs can be frustrating, but the project was scheduled within the timeframe discussed. Matching discontinued siding is often challenging, particularly when existing siding has experienced years of weathering, fading, and accumulation of dirt and debris. While we strive to achieve the closest match possible, an exact match is not always available with discontinued products. We appreciate your feedback and would be happy to discuss your concerns further if you would like to contact our office directly. Indy Roof & Restoration Team (317) 676-4257

• 1 out of 5Amanda WEdited 3 months ago

  Working with Indy Roof has been a nightmare. I’ve been in my home with no issues since 2018. My home was in a fire in 2020 and rebuilt by May 2021. I had a free inspection done and went along with them for roof replacement. Winter of 2021 I …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Amanda, we take this seriously and want to provide clear context for anyone reading. When Indy Roof and Restoration completed the roof replacement and decking work in May 2023, there were already attic mold and ventilation concerns present, and we specifically documented and explained that the blown-in insulation was covering the soffit intake vents. Those soffit vents are what allow fresh air to enter the attic so the ridge vent can properly exhaust heat and moisture; when they are completely blocked, the attic cannot breathe, moisture can remain trapped, and mold conditions can continue or return regardless of the roof replacement. We have returned multiple times and walked through this issue with you, and our position has remained consistent: the ongoing moisture and mold concern is tied to the blocked soffit intake ventilation, not the roof replacement work we were contracted to perform. Indy Roof and Restoration was not hired to perform insulation work, soffit vent correction, or mold remediation, and replacing the roof again would not resolve the underlying ventilation problem unless the soffit intake vents are opened and the attic airflow is corrected. We are still willing to review our documentation with you directly, but it is important to clarify that the items causing the current attic conditions are outside the scope of the roof replacement contract. Please have your soffit ventilation cleared out immediately for everyones safety.

• 1 out of 5S W3 months ago

  Contacted the company and had someone come out. He inspected the roof and explained details very clearly. He told me that he would have an estimate to me by the next morning. He also verified my email to send me more information. After a day passed without hearing anything, I emailed the company to request a response. Nothing.

  Reply from the business

  Hi SW, we appreciate you sharing this and are sorry to hear about the lack of follow-up after your roof inspection. We’re unable to locate your information based on this review, so please contact me directly at aaron@indyroofandrestoration.com so I can look into your estimate and make this right.

• 1 out of 5Tommy Platte4 months ago

  No interest in anything but selling a new roof. Avoid at all costs.

  Reply from the business

  Hi, we’re unable to find any record of a customer or inspection under this name in our system. We take pride in providing honest roof inspections, and when a roof replacement is recommended, it’s based on preventing more serious issues down the line, not a one-size-fits-all approach. We’re happy to speak directly if you’d like to discuss this further, please contact our office.

• 1 out of 5Michelle MitchellEdited 5 months ago

  We would give zero stars if that were an option. Our experience with Indy Roof & Restoration has been extremely disappointing. What should have been a straight forward siding and gutter project extended beyond a year due to repeated material and installation errors, along with ongoing communication issues and a lack of follow-through to properly resolve concerns. Unfortunately, within three months of completion, we began noticing siding pieces that were not properly secured. After all the difficulties we experienced throughout the project to the very end, we do not feel confident in contacting the company to address these problems. We cannot recommend Indy Roof & Restoration based on this awful experience.

• roof replacement195
• insurance claim assistance152
• answering questions148
• polite staff92
• easy process43
• new roof42
• gutter replacement41
• honest assessment22
• no pressure sales17
• gutter inspection9

14 more of the 401 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Mariana Numana day ago

  Best in the biz.

  Reply from the business

  Thanks so much for taking time out of your day to leave us a review.

• 5 out of 5Joe Beckera day ago

  Paul was professional, did a thorough inspection of our roof and gutters, presented us with options, and gave us space to crunch the numbers. At this time, we are not proceeding with replacement but they will be called again when the time is right.

  Reply from the business

  Thanks for the stellar review, Joe.

• 5 out of 5P Brown2 days ago

  I had a great experience with Bryan. He’s very helpful & follows through with his word. I can’t recommend Bryan & Indy Roof enough!

  Reply from the business

  Hi, P. Thanks so much for taking the time to write us a review.

• 5 out of 5Gretchen Witt2 days ago

  Sherilyn Nowak, Indy Roof & Restoration, was very responsive to my questions and concerns. Her experience in roofing shows as she takes you through each step of the process. She is professional, knowledgeable, and friendly to work with and I would recommend her to anyone!

  Reply from the business

  Thank you very much for your review. Hope to see you again!

• 5 out of 5Kris Spurgeon3 days ago

  Sherilyn Nowak was very helpful and gave me a very thorough explanation of my situation. She was very supportive and empathetic of my situation as I told her how I just recently also experienced a 12k sewer line collapse too and simply do not have much left in my savings account. She provided me some possible financial assistance options as well as shared photos she took and the overall assessment so to could forward them to my insurance agent. I am very grateful for the time she spent and the compassion she showed to me and my daughter.

  Reply from the business

  Thanks for the stellar review, Kris.

• 5 out of 5Jeremy3 days ago

  Luke came out and gave his honest thoughts on the condition of our roof, which was very appreciated.

  Reply from the business

  Thanks so much for taking time out of your day to leave us a review.

• 5 out of 5Eric Murphy4 days ago

  I had some minor wind damage earlier this year. I called, and talked to Sherilyn about getting a patch and a quote. She was out, within hours and placed a patch. That wasn’t an easy job, as it was 40’ in the air, and the winds were 35-40 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi, Eric. Thanks so much for taking the time to write us a review.

• 5 out of 5Elese4 days ago

  Gave me a well detailed of the work I needed done for my roof

  Reply from the business

  Thanks for the stellar review, Elese.

• 3 out of 5Robert Ritter6 days ago

  I debated reviewing my experience for some time now. However, as a consumer, I feel I am entitled to share my opinion of my experience. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Robert, thank you for sharing your experience and for recognizing our team’s responsiveness with the emergency tarping, as well as the efforts of Luke and our production team. We’re sorry there were gaps in communication along the way; much of the timeline involved working through the insurance process and getting the appropriate scope approved before the project could move into production. The weather didn't help a few times and we recognize that can be frustrating as well. We appreciate your feedback and are glad we were able to get the roof completed within our normal production timeframe once everything was finalized.

• 5 out of 5duncana week ago

  Was doing so interior renovations and noticed some water damage. Had Luke come out and assess where water was coming in. Luckily, it wasn't a major fix and Luke fixed it right away, labor free. Very friendly and a matter-of-fact.

  Reply from the business

  Thanks so much for taking time out of your day to leave us a review.

• 5 out of 5Melissa TrahanEdited a week ago

  Very responsive. They took the time to go over everything with me and my concerns. I have used them on my own personal home and referred them to several clients. Highly recommend Indy Roofing if you want exceptional work done… another successful roof installed by Indy roofing

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi, Melissa. Thanks for your review. Glad to hear you had a great experience.

• 5 out of 5Jessica Fausta week ago

  Mark came out to help diagnose a leak from one of the pipes on my roof. He said the pipe boot looked fine but it was full of leaves. He helped me clear them out and we are going to see if that helps. Fingers crossed! I’ll definitely be calling mark in future!

  Reply from the business

  Hi, Jessica. Thanks so much for taking the time to write us a review.

• 5 out of 5Taria tariaa week ago

  James Clinger was awesome. He initially came out to price new roof and gutters for upgrades. He saw some previous damage and was very helpful to offer to contact my insurance. Even though I didn't use my home owners insurance. James and the company worked out a good price for a complete roof replacement and new gutters.

  Reply from the business

  Thank you very much for your review. Hope to see you again!

• 5 out of 5Jeanne Jenkinsa week ago

  We are so glad we called Indy Roof & Restoration and talked to AJ. I can't say or thank AJ enough for all the hard work he did on helping me get a new roof and gutters. From the beginning to the end he was great. A great company for repairs on your house.

  Reply from the business

  Hi, Jeanne. Thanks for your review. Glad to hear you had a great experience.

The rain isn't letting up. Central Indiana is under a flood watch through Thursday morning, with another 1 to 3 inches of rain possible today on ground already saturated from the recent record flooding. Stay off flooded roads and keep your alerts on, and follow the National Weather Service for the latest updates. If all this rain has made it into your home, whether it's a roof leak or water in the basement, Indy Roof & Restoration is here to help. We handle the roof repair and the water damage restoration both, so it's one call for the whole problem. Available 24/7 across Indianapolis and the surrounding area.28 mins ago