WABO Roofing Systems

All 8 of the one and two-star reviews we hold for WABO Roofing Systems, most recent first.

• 1 out of 5Travis Starkey10 months ago

  Very disappointed with WABO Roofing’s communication after installation. The installation itself went smoothly, and I was very satisfied with the roof at first. However, about 2–3 years later, we developed a minor leak around one of the vents. A representative came out, identified the issue, and confirmed that it was WABO’s fault. Since then, I’ve been trying to schedule someone to come out and repair the issue, but Jay — the representative I’ve been emailing and speaking with — has stopped responding. It’s also been frustrating trying to get clarity on what’s actually covered under the warranty. We paid over $20,000 for this roof, only to find out that you have to purchase a maintenance package to keep the warranty valid. If I’m spending that much money, I expect the quality and service to hold up. On top of that, the leak has caused some interior damage to the drywall, and I would like WABO Roofing to inspect the affected area to determine the extent of the damage and whether they will take responsibility for those repairs as well. The lack of follow-up and accountability has made this experience stressful and disappointing.

  Reply from the business

  Hey Travis, yup we dropped the ball here. 🤦🏻‍♂️ Our apologies! 🙏🏽 You’ll be hearing from our team with a resolution by tomorrow at the latest. … More

• 1 out of 5Cody Fox11 months ago

  Do not trust them… we were having a garage sale and were approached by 2 men from Wabo who convinced us we could get our roof and interior fixed….. well it’s been 2 years and the work isn’t finished….. contacted several times and just get the run around…. My brand new flooring was installed wrong and is coming up all over the house the painting they did was horrible… painted around appliances…installed the wrong gutters and blamed it on us….. I’m so disappointed… my floors are worse now than before… will never recommend and I will add pics to this review shortly

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We sincerely apologize for your experience and understand your frustration. This is not the level of service we aim to provide, and your concerns are being taken very seriously. We would like to investigate this matter further and work … More

• 1 out of 5E Ca year ago

  BEWARE, READ this before you do business with this Company. Wabo came out to do our roof, but they really wanted to do it just before a bad storm. Finding out the contract workers were people who knew nothing. After arguing with them over and over. After our Pool/Sauna were both ruined. Wabo did not want to redo the roof. It was completely ruined. I told my husband let’s take them to court. That is when they started to listen to us. They ruined a gutter that they just wanted to knock back into place. After back and forth they finally replaced part of the gutter, and they broke 2 vent covers that were never replaced. We spent $500 on an adjuster and were never reimbursed from Wabo. Our pool/Sauna is still ruined. The pieces of roofing are still falling. After weeks of arranging with this company they sent a crew that they said was their crew this time. They were as bad also. Our roof looks horrible til this day. NEVER do business with this company. Also, make sure any company you do business with has insurance, and read the bad reviews not the good reviews. . I have never seen a roof looks horrible til as bad as ours. They also broke some siding that was never replaced. The pictures attached are just some of how our roof was left at the end.

  Reply from the business

  We stand behind all of our workmanship when we make mistakes or miss things and are also very easy to get in touch with. This is the first we’re hearing about these concerns from you after our extensive final walkthrough though, so please … More

• 1 out of 5Dung Cao2 years ago

  Their work is good, but you must be careful with the contract : "The owner has to pay only the deductible" in writing, if there is any problem with the payment from the Insurance (In my case, the insurance sent the check to my old address), they come back to me for the payment, forget the promise made. I won't recommend this company to anyone

  Reply from the business

  It was a pleasure working with you and your family Mr. Cao, but we’re disappointed to see that us asking to be paid for all of the work we did at your property upset you like this? … More

• 1 out of 5Ben Li3 years ago

  Wabo punctured one of the AC line when reproofing my home this week. Wabo said they are not responsible as the AC line not following code and was too close to the roof. The ac repair cost $2000 including sealing the punctured pipe and replace leaked Freon. Some roofer would pay for the damages but not wabo. Wabo also left patches of grass brown due to the removed shingles and heat of the summer, again not covered due to terms and conditions. If you considering wabo, do your homework check ac pipe and have additional cash for any damage they do. It has been a very stressful experience.

  Reply from the business

  Mr. Li, that’s correct sir. WABO will always stand up and correct any legitimate mistakes that we make, but WABO did not improperly install those AC lines against your decking did we? … More

• 1 out of 5Blu Englehorn4 years ago

  My experience with Wabo is from about 3-4 years ago for a roof repair. I wanted to leave them a direct review at the time, but maybe because of poor service expectations they didn’t have a way that I could find. So finally via Google. I asked for a quote to repair a leak in the roof and discussed getting it patched with new shingles. They quoted $450 sight-unseen and then came out. They put down a few spots of caulk rather than repair the leak. The guy who wrote the quote then came out the next day and asked for his $450. No one ever comes back out to personally collect the payment, so right away this is a signal. I told him his guy only put down caulk, was on the roof less than 10 minutes total and that I didn’t expect that should cost $450 and asked for a reasonable price. He gave all the general BS about overhead…yeah for 10 minutes of work on his part and the guy who came out. Took him longer to drive back. He refused to to work on a fair price, and charged me the full $450. I’m sure he and his wife enjoyed a 5-star restaurant on me for that one. And of course the caulk did nothing, next big rain caused MORE damage so I had someone else ACTUALLY REPAIR the roof for another cost again after about 3 months. These guys are worthless.

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We originally provided you with a proposal of $1495.74 to complete your repair the right way. Understandably, … More

• 1 out of 5Michael Mehlich4 years ago

  The company's employees are ignoring clearly posted "No Soliciting" signs; in violation of trespassing laws. Do not do business with a company that does not follow the laws!

  Reply from the business

  Sorry if we missed the sign, our apologies

• 1 out of 5Mitchell Sanderson6 years ago

  Horrible. So many false promises. They cut our home internet and tv cable removing the satellite and promised to "take care of it" for four weeks, which after having to persist with texts and phone calls, are now told that the supervisor reported that we had asked them to cut the cable. Ludicrous. Lies. They do not stand behind their actions or words. They should be responsible for their workers. Very highly unethical.

  Reply from the business

  WABO collected half of the payment the day we started the project on 7/8/20 and then the other half on 7/30/20, as per our contract. We never cut or remove wires and the only reason we did, in this case, was because we were asked to do a … More

• roof replacement76
• inspection35
• insurance claim assistance21
• personable staff16
• easy process12
• hail damage repair7
• estimate process6
• efficient crew6
• quick completion5
• hurricane beryl5
• roof quality5

14 more of the 28 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Lee TarpeyEdited 4 days ago

  WABO replaced a couple roof vents and sealed up some aging areas around other accessories. Very detailed walk thru before the job and after. Extremely pleasant to work with.

  Reply from the business

  Thanks so much for the great review, Lee. We're glad the vent replacements, sealing of aging areas, and our before-and-after walkthroughs met your expectations. It was a pleasure working with you, and we appreciate you taking the time to share your experience. Please reach out if you need anything else in the future.

• 5 out of 5Chris Wallena week ago

  Fantastic experience. Showed up on time and communicated great throughout the process. Had some roof repairs and general maintenance.

  Reply from the business

  Thank you for the fantastic review, Chris. We're glad we arrived on time and communicated well during your roof repairs and general maintenance. We appreciate you choosing us and your kind words. We look forward to helping you again and appreciate any referrals.

• 5 out of 5Jes Dacubaa week ago

  We are in Pearland and we just had our roof done by Wabo roofing. From the first appointment with my insurance adjuster to monitoring the install, their team did an excellent job and my roof looks fantastic! Highly recommend Wabo roofing!

  Reply from the business

  Thank you, Jes, for sharing your experience and for trusting Wabo Roofing with your Pearland roof. We're glad our team made the insurance process and installation smooth and that you're pleased with how your roof turned out. We appreciate the high recommendation and are here for any future needs.

• 5 out of 5Rod Pavlock2 weeks ago

  Mr. Martinez was professional and did a great job of meeitng with our insurance adjuster. He explained everthing and did an excellent job of communincation with us. Highly recomend.

  Reply from the business

  Thank you, Rod, for the 5-star review. We're glad Mr. Martinez was professional and did a great job meeting with your insurance adjuster while clearly explaining everything. We appreciate your high recommendation and will share your kind words with Mr. Martinez and the team. We look forward to serving you again if needed.

• 5 out of 5Bernie Bouman2 weeks ago

  WACO wad very professional and very attentive to my concerns.

  Reply from the business

  Thank you, Bernie, for your kind words and the 5-star review. We're glad to hear we were professional and attentive to your concerns. We appreciate your trust and feedback. Please reach out anytime if you need further assistance.

• 5 out of 5Rhonda Brumenschenkel4 weeks ago

  Repaired leaks on all roof vents. No leaks after Bertha!

  Reply from the business

  Thank you for the great review, Rhonda. We’re glad the roof vent repairs held up after Bertha and that you’re leak-free. We appreciate you trusting us with your roof and are here if you need anything else in the future.

• 5 out of 5Tim Manchestera month ago

  Experience couldn’t have been better! From the customers service when calling to inquire, to the crew that came out to inspect and make my repairs to the easy of billing! Great overall, highly recommend Wabo!

  Reply from the business

  Thanks for the glowing review, Tim! We're thrilled our customer service team, field crew, and billing process made everything smooth and easy. We appreciate your recommendation and look forward to helping you again if the need arises.

• 5 out of 5Nona Simmonsa month ago

  Quality work at a reasonable price

  Reply from the business

  Thank you, Nona! We’re glad you found our work high-quality and reasonably priced. We appreciate your support and look forward to serving you again.

• 5 out of 5Linda Treadwaya month ago

  Great inspection. Nice work. Thank you!

  Reply from the business

  Thank you so much for the kind review, Linda — we’re glad you were pleased with the inspection. Please reach out if you need anything else in the future.

• 5 out of 5Buster Caballeroa month ago

  Enjoyed working with WABO and Brian tremendously. Took his time to review my whole roof and my concerns. When the quote was ready he walked through the whole findings and remedy. Also gave a copy of his insurance and contact numbers to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Buster, for the fantastic review. We’re glad Brian took the time to thoroughly inspect your roof, explain the findings and remedies, and provide documentation for your peace of mind. We appreciate you recommending WABO and are happy you found the roof tutelage helpful. If you need anything else or further assistance, please contact us anytime.

• 5 out of 5Doug Henderson2 months ago

  Great service. Explained the process from start to finish. Professional job and people. Finished in one day.

  Reply from the business

  Thank you, Doug. We’re glad you were pleased with our clear explanation, professional team, and one-day completion. We appreciate your feedback and look forward to helping you again whenever you need us.

• 5 out of 5Brittany Morgan2 months ago

  Working with Brian and Debbie was a pleasure! They are very thorough and communicate well. The work was done without a hitch and in the time frame they said it would be. I would definitely recommend WABO to anyone needing the services they offer!

  Reply from the business

  Thank you, Brittany, for the wonderful review. We’re glad Brian and Debbie were thorough, communicated well, and completed the work on schedule. Your recommendation means a lot to our team. We look forward to helping you or anyone you refer in the future.

• 5 out of 5Casey Bitz2 months ago

  After getting a new roof installed by WABO Roofing, I can honestly say this was one of the best contractor experiences I’ve had. From the first conversation through final cleanup, their team was professional, punctual, and communicated …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Casey, for the fantastic review and for trusting WABO Roofing with your roof. We're thrilled our team was professional, punctual, and kept your property clean while delivering quality work. It means a lot that our communication and respect made the project feel easy for you. We truly appreciate the recommendation and five-star rating. If you need anything in the future, please reach out.

• 5 out of 5Matt Grandjean2 months ago

  WABO installed two attic vent fans for me as well as some roof repairs. The price was very reasonable for the work they did. The whole crew did a great job of communicating throughout the process, and left the area very clean afterwards. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Matt, thank you for the fantastic review and for choosing WABO. We're glad the attic vent fans and roof repairs met your expectations and that our crew communicated well and left the area clean. Brian and the team appreciate your trust and are always available if you need anything or have questions about the fans. We look forward to helping with any future roofing needs.

1 day ago

• Licensed

  “…Frequently Asked Questions Are you a licensed and insured contractor? Texas does…”

• Insured

  “…WHO WE ARE WABO Roofing Systems is fully insured and an accredited company with the…”

• Warranty offered

  “…in Houston, TX CertainTeed Roofing Warranty Guide GAF Roofing Warranty Guide…”

• Free estimates

  “…Request a free inspection for your Gulf Coast property. CALL…”

• Financing available

  “…Do you offer financing options for larger projects? Yes, we do. We…”

• 24/7 emergency call-out

  “…24/7 Emergency Roofing Service. (855)…”