Virginia Chimney and Roofing Services

The only one or two-star review we hold for Virginia Chimney and Roofing Services.

• 2 out of 5HilaryEdited 10 months ago

  Sold the house but needed a quick chimney repair before closing. While they did a good job repairing, they missed things according to USAA. Communication could have been better.

  Reply from the business

  Hi Francine, Thank you for taking the time to share your feedback. We’re glad to hear you were satisfied with the chimney repair. Regarding the flashing, while USAA indicated it as the cause of the leak, our inspection and subsequent remediation confirmed it was not the source of the issue. We’re truly sorry for any miscommunication — our goal is always to resolve the problem without recommending unnecessary or costly repairs. We’d welcome the opportunity to review the flashing concern with you directly. Please feel free to reach out to me, Dennis Ashton, at 703-868-1198, so we can discuss the best way to ensure everything is addressed to your satisfaction. Your input helps us improve, and we appreciate the chance to earn back your full confidence. — Dennis Ashton Virginia Chimney and Roofing Services

• free inspection55
• chimney inspection32
• gutter guards17
• roof replacement14
• knowledgeable technician14
• gutter installation13
• fireplace cleaning11
• quick scheduling10
• insurance claim assistance5
• leak repair5

14 more of the 274 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5S Lee4 hours ago

  The service they provided was excellent. The owner, Dennis, is very much customer focused and a man of word who meets customer's needs above and beyond.

  Reply from the business

  Thank you for the fantastic review! Your comments about our commitment to our customers and keeping our word mean a great deal to us. We believe trust is earned by listening, following through on our promises, and always trying to do a little more than expected. We sincerely appreciate your business and your confidence in Virginia Chimney & Roofing Services! Dennis Ashton, Owner Virginia Chimney & Roofing Services

• 5 out of 5David Hsieh2 days ago

  Professional all around with easy communication and explanations provided and all questions were answered. Job was completed as described and house was fully cleaned up. Highly recommended!

  Reply from the business

  David, thank you for the great review and recommendation! We believe good service starts with clear communication—answering questions, explaining the work, and then delivering exactly what we promised. We’re especially glad you mentioned the cleanup, because we believe leaving a customer’s home clean and cared for is just as important as doing the job right. Thank you for trusting Virginia Chimney & Roofing Services! Dennis Ashton, Owner Virginia Chimney & Roofing Services

• 5 out of 5Giuseppe Sama4 days ago

  I hired Virginia Chimney and Roofing "VCR" to replace my old roof. My roof went from a 3-tab contractor grade shingle to a CertainTeed level 3 series Landmark pro. The roof is high quality and looks awesome! I even saved money on my homeowners Insurance! Dennis, the owner, is very honest, straightforward, and professional. If you are looking for a roof replacement, shop around and then call VCR. It will definitly be an eye opener for the quality and price you will get!

  Reply from the business

  Giuseppe, thank you for the fantastic review and for trusting Virginia Chimney & Roofing Services with your roof replacement! We’re thrilled to hear how much you like the look and quality of your new CertainTeed Landmark Pro roof—and saving money on your homeowners insurance makes it even better. We’ve always believed homeowners shouldn’t have to choose between quality workmanship and a fair price. Your comments about our honesty, professionalism, and value mean a great deal to us. Thank you for your business and recommendation! Dennis Ashton, Owner Virginia Chimney & Roofing Services

• 5 out of 5Frank DiRobertoa week ago

  I recently had chimney repair work done and couldn't be happier with the experience. Dennis, the owner, was fantastic from the start — responsive, and he clearly explained exactly what needed to be done before any work began. Our technician, Damion, was professional and courteous throughout the job, and the finished work looks great. Highly recommend this company if you need chimney repair .

  Reply from the business

  Frank, thank you so much for the great review and recommendation! We truly appreciate you trusting us with your chimney repair. Clear communication and making sure our customers understand exactly what work is needed before we begin are very important to us. We’re also glad to hear that Damion provided the professional and courteous service we expect from our team. We’ll be sure to share your kind words with him. Thank you again for choosing Virginia Chimney & Roofing Services! Dennis Ashton, Owner Virginia Chimney & Roofing Services

• 5 out of 5niki kiani3 weeks ago

  They are quick and efficient. Easy scheduling, communicate promptly and very customer service oriented. I have used this company for the past 3 years. Thank you for all you do!

  Reply from the business

  Niki, thank you for your continued trust and support over the past three years! We truly appreciate your kind words about our scheduling, communication, efficiency, and customer service. It means a great deal to know we’ve consistently provided the level of service you deserve. Thank you for choosing us year after year! Dennis Ashton, President Virginia Chimney & Roofing Services

• 5 out of 5Jenn O'Meara3 weeks ago

  Dennis is as good and as honest as they come! He is thorough and really takes the time to explain everything and address any concerns. I would highly recommend VA Chimney and Roofing!

  Reply from the business

  Jenn, thank you so much for the kind words and recommendation! I really appreciate you recognizing the time I take to explain the work thoroughly and address any questions or concerns. Providing honest, straightforward service is extremely important to me, and I’m grateful you chose Virginia Chimney & Roofing Services. Dennis Virginia Chimney and Roofing Services

• 5 out of 5Aykuta month ago

  Virginia Chimney and Roofing Services did an excellent job replacing our roof. They handled all the back-and-forth communication with the insurance company during a long negotiation process, making everything much easier for us. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Aykut, Thank you so much for the outstanding review! We’re pleased that we were able to guide you through the insurance process and make your roof replacement as smooth as possible. We truly appreciate your patience throughout the negotiations, your recommendation, and the opportunity to work with you! Dennis Ashton President, Virginia Chimney and Roofing Services

• 5 out of 5Jared Weismana month ago

  We had a great experience with Virginia Chimney and Roofing Services. They honored a quote from several years ago after we had originally decided to prioritize window repairs instead, which we really appreciated (and fully expected them to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Jared, for the thoughtful review and recommendation! We truly appreciate your patience and are glad we could honor the original quote. It was a pleasure working with you, and we’re happy to hear the project was scheduled quickly, completed professionally, and made easy from start to finish. Dennis Ashton President, Virginia Chimney and Roofing Services

• 5 out of 5Frank TutaloEdited a month ago

  They did a great job repairing damage on brick steps and walkway. Two day job with several issues addressed. Highly recommend.

  Reply from the business

  Frank, thank you for the excellent review and recommendation. We’re glad our team could repair the damage to your brick steps and walkway while addressing the additional issues discovered during the project. We truly appreciate your trust in us. Dennis Ashton, Owner Virginia Chimney and Roofing Services

• 5 out of 5Lance Noblesa month ago

  I approached Va Chimney and Roofing services to have my stone patio mortar replaced. Dennis and his crew did an outstanding job explaining the project on the front end, during the job and then followed up in detail after the job was completed. Great communication and great experience with this company.

  Reply from the business

  Lance, thank you for the wonderful review. I’m glad we could clearly explain each step of your stone patio mortar project, keep you informed throughout the work, and follow up once everything was completed. My crew and I truly appreciate your trust in Virginia Chimney and Roofing Services. Dennis Ashton, President Virginia Chimney & Roofing Services

• 5 out of 5Amy Lainga month ago

  happy with the chimney repair work. Fair price, great communication.

  Reply from the business

  Thank you, Amy, for the wonderful five-star review! We’re glad you’re happy with your chimney repair and appreciated our fair pricing and communication. It was a pleasure working with you, and we truly appreciate you choosing Virginia Chimney and Roofing Services! Dennis Ashton President Virginia Chimney and Roofing Services

• 5 out of 5Rachael Given2 months ago

  I called and they were straightforward, no upselling or pushing sales, and provided excellent customer service.

  Reply from the business

  Rachael, thank you for the wonderful review! We truly appreciate you taking the time to share your experience. Providing honest recommendations, straightforward communication, and excellent customer service is exactly what we strive for every customer. We’re glad we could make the process easy and pressure-free for you. Dennis Ashton, President Virginia Chimney & Roofing Services

• 5 out of 5Kristy Poindexter2 months ago

  I highly recommend this company. They came out and performed a thorough chimney inspection and were honest enough to tell us the work needed was beyond what they could do. They pointed us in the right direction and didn't even charge for the inspection. Truly excellent professionalism, integrity, and customer service!

  Reply from the business

  Kristy, thank you for your kind words and recommendation. We truly appreciate your recognition of our professionalism, integrity, and customer service. While we always hope to be able to help directly, we believe that being honest and guiding homeowners to the right solution is the most important part of earning trust. We're glad we could point you in the right direction, and we're grateful for the opportunity to assist you. Dennis Ashton, Owner Virginia Chimney and Roofing Services

• 5 out of 5Lori W2 months ago

  Very happy with the service. The owner, Dennis, was very fast to respond and learn about the problem. They did an inspection of our flue with a camera and showed us the cracks that needed repair. They had a straightforward solution to the problem. They were prompt on the repair, showed us a follow up with the camera to make sure we’re were happy with the work. The price was very fair. Would recommend and use again!

  Reply from the business

  Thank you so much, Lori, for your wonderful review and for trusting us with your chimney repair project. We're delighted to hear that you were happy with the entire process, from the initial inspection through the completed repair. We believe our customers deserve to fully understand the condition of their chimney systems, which is why we use camera inspections to clearly show any issues and explain the recommended solutions. I'm especially pleased that our team was able to respond quickly, complete the work promptly, and provide follow-up camera footage so you could see the results for yourself. Transparency, quality workmanship, and fair pricing are values we work hard to deliver on every project. Thank you again for your kind words and recommendation. It was a pleasure serving you, and we look forward to being here whenever you need us in the future. Warm regards, Dennis Ashton Owner Virginia Chimney and Roofing Services

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