Roofing contractor
Absolute Roofing
12050 South Lakes Dr, Reston, VA 20191
- Google average
- 4.7
- Ratings counted
- 55
- One and two star
- 4 of 55(7.3%)
- Virginia median
- 1.7%
The first three are Google’s own figures for Absolute Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Virginia roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 51 | 93% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 4 | 7% |
Higher than most — the typical roofer in Virginia sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for Absolute Roofing, most recent first.
- 1 out of 5Robert McDonaldEdited 2 weeks ago
I had Ali come out to look at my roof. He helped me submit a claim to my insurance for wind and hail damage. We set the insurance inspection pretty far out to accommodate his schedule. He told me he would have his team back out to follow up and gather evidence prior to the inspection. They never came. The morning of the insurance inspection he texted and said he wouldn’t be able to make it
- 1 out of 5Aaron Z5 months ago
Ignored 2 "No Soliciting Signs" and still knocked on the door. If this business can't take "no" for an answer, and just MUST talk to someone, then they must be high pressure sales experts. "No Soliciting" means just that: "No". I noticed other reviews with 1 star for the same problem. I wouldn't trust a business that must rely on door-to-door sales, good work should speak for itself and get recommended by neighbors, not sales people who can't or won't take "No" for an answer, even if it's written twice.
- 1 out of 5Half Moon Productionsa year ago
Came into my no solicit neighborhood and left yard signs and everyone’s yard without our knowledge. Unacceptable behavior this company has only been in business for three years and they are shady. Will be submitting a report to Department of insurance.
Reply from the business
We apologize for any inconvenience caused. We take your feedback seriously and are addressing this issue internally to ensure it doesn't happen again. If you have any further concerns, please reach out to us directly so we can make it right.
- 1 out of 5J Morina year ago
Called for a roofing estimate. I was told someone would call me back. I got an email shortly after I called that they do not service townhomes. If you own a townhome, don't waste your time calling them for a roofing repair.
Reply from the business
We apologize for the inconvenience and miscommunication. We are sorry that we could not provide your townhome with a new roof. We value your feedback, if you ever need any more clarification, please feel free to reach out to us directly.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement22
- answering questions9
- insurance claim process6
- gutter replacement3
- clean worksite2
- punctual crew2
- hail damage repair2
- material quality2
- new roof2
- clear explanations2
Other reviews we hold
14 more of the 53 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Ruben Van Stadena week ago
Leon Joubert from Absolute Roofing came to our home to introduce us to their services. We received excellent service from Leon and the entire team at AR. We were surprised to learn that our home's roof had been damaged by prior storms and we were schooled on how this could impact the value and integrity of our home down the road. Thanks to AR we now have a new roof at no expense other than our insurance deductible. The entire process went down without a hitch and was handled professionally by all involved. Would highly recommend. - Van Staden family, Rockville, MD.
- 5 out of 5Robert Nassif2 weeks ago
Andrew S. From Absolute Roofing came to our house after a hailstorm and offered to inspect our roof for damage. We did have damage, and Andrew showed us the photos and suggested submitting to our homeowners insurance. The insurance company …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Richard Nathan3 weeks ago
Really a wonderful experience from start to finish. I was skeptical at first when they rang my doorbell. But I checked references and was satisfied they were reputable. Actually, they were much more than that. They worked diligently and professionally with my insurance company to ensure that all the needs were covered. This took a lot of effort on their part, but they wanted to make sure my needs were met. Once that was done they sent a team of workers (7 people?) to make sure the job was done right and and completed in one day. Throughout the process they emphasized the clean up and they actually exceeded my expectation. The next day i did a walk around the house ready to pick up anything left behind, but i did not find more than one small handful of trash. They exceeded my expectations in every way. I know this is a glowing review and might cause you to be suspicious that it was a "put up job", but i assure you that they are my sincere feelings and that there is/was no reason for me to be biased or to post anything but the truth.
- 5 out of 5John B3 weeks ago
Easiest people to work with contacted them for a free inspection Ali came out pointed everything out to me and then helped me navigate the claim with Allstate leading to a full roof gutter / siding replacement. After that he helped 3 other neighbors get full roof and siding replacement as well due to hail damage from recent storms. Utmost professionalism, very knowledgeable, and was able to work with several different insurance companies in my neighborhood in Oakton Virginia to get everyone approved and also to make sure everything was fully covered, leaving us with just a deductible payment. Can’t thank these guys enough. Highly recommended!
- 5 out of 5Abbe Gilbert3 weeks ago
Outstanding work by the entire team. Exceptionally great service by Ali Sidky and Charlie Price!
- 5 out of 5tom Gen4 weeks ago
Had a great experience with Absolute Roofing. We filed a claim with our insurance company due to hail damage. Ali at Absolute Roofing was very helpful, he even took the time to get on a three-way call with my insurance company to answer their questions. It made the process less stressful for me. Our claim was approved and we had a new roof in a couple weeks. All-in-all, a great experience.
- 5 out of 5Laura DeChantsa month ago
We had a great experience with Absolute Roofing. They were able in remove our old roof and install our new roof in one day with minimal disruption to us. They ensured we were pleased with the job and had someone come by and do a second cleanup of our grounds to get any missed materials. Would highly recommend!
- 5 out of 5Malcolm Ma month ago
Excellent and efficient installation including materials and a very professional crew. Clean up was spotless. They reacted quickly to a minor request, post installation. Highly recommended! Malcolm
- 5 out of 5Vijay Jammulamadakaa month ago
Ali and team did a great job with roof and siding replacement.
- 5 out of 5KCa month ago
Had roof replaced by Absolute Roofing. It was a pleasure to work with the team, Ryan, Garlin and others, and the project was absolutely beautifully done, no pun intended :) We were impressed by not only the quality of the work, but also the professionalism demonstrated in the way they carried out the work and how they interacted with us from the beginning to the end. Highly recommended.
- 5 out of 5tm w2 months ago
Punctual and workmanlike. No issues were not addressed, most before I even knew about them. Good level of Supervision and communication. Great follow up. They did my own residence and two other hail damaged properties. Over $50K total and all were done in a highly satisfactory manner. This is the company you want on your project.
- 5 out of 5Michele Monroe2 months ago
Absolute perfection from start to finish!
- 5 out of 5Jennifer Waldron2 months ago
Absolute Roofing did an amazing job with our roof replacement. They were super informative and helpful along the entire process. Everyone was super professional! We would highly recommend this company if you are needing any roof/gutter work done. Truly “Best in the ‘Burg”!
- 5 out of 5Charles Powell2 months ago
Got the job done in one day. Good job of cleaning up.
What Absolute Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…We're licensed, insured, and committed to the…”
Warranty offered
“…Our services come with top-tier warranty protection when you choose us for…”
Free estimates
“…a roof makeover, schedule your free inspection with us today and discover the…”
Financing available
“…On-site Inspection + Estimate check Financing Available Book your appointment First Name…”
Mentions the BBB
“…our clients are happy and we are a BBB Accredited Business. Contact us First Name Last…”
Their site also states: insured, 24/7 emergency call-out.
Other roofers in Reston
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| SmartRoof - Roofing and Solarroof replacement, insurance claim assistance, cleanup4.71,141 ratings6.3% one and two star(844) 654-7279 | 4.7 | 1,141 | 6.3%72 of 1,141 | (844) 654-7279 |
| Virginia Chimney and Roofing Servicesfree inspection, chimney inspection, gutter guards5.0292 ratings0.7% one and two star(703) 772-8402 | 5.0 | 292 | 0.7%2 of 292 | (703) 772-8402 |
| Bull Construction & Roofinginsurance claim assistance, courteous staff, skylight replacement4.9190 ratings3.2% one and two star(855) 776-2855 | 4.9 | 190 | 3.2%6 of 190 | (855) 776-2855 |
| Metro Renovator Group Inc.professional crew, gutter replacement, siding replacement5.0162 ratings0.6% one and two star(703) 434-3551 | 5.0 | 162 | 0.6%1 of 162 | (703) 434-3551 |
| LAB Exteriorssiding replacement, professional crew, gutter replacement5.0124 ratings0% one and two star(202) 539-7239 | 5.0 | 124 | 0%0 of 124 | (202) 539-7239 |
| 1ROOFinsurance assistance, great work, quick response5.097 ratings1.0% one and two star(844) 761-7663 | 5.0 | 97 | 1.0%1 of 97 | (844) 761-7663 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 55 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 55, of which 53 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.