Roofing contractor
Ulman Family Contracting
5900 SOM Ctr Rd Su 12, Willoughby, OH 44094
Listed under Mentor, OH
- Google average
- 4.8
- Ratings counted
- 230
- One and two star
- 10 of 230(4.3%)
- Ohio median
- 2.0%
The first three are Google’s own figures for Ulman Family Contracting, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ohio roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 218 | 95% | |
|---|---|---|---|
| 4 | 2 | 1% | |
| 3 | 0 | 0% | |
| 2 | 1 | 0% | |
| 1 | 9 | 4% |
About typical — the typical roofer in Ohio sits at 2.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 9 one and two-star reviews we hold, most recent first.
- 1 out of 5Jolina3 weeks ago
Do not use this company. I hired them for a job and they subcontracted it out to people who messed up the job and were not properly educated on how to do siding, window wraps, door wraps, my siding buckled, there are spacing issues and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
I am so sorry you experinced this. But we have no record of a Jolina in our customers. You have the wrong company.
- 1 out of 5mohamed mohamed5 months ago
This company was contracted to replace my roof and siding due to storm damage. They left the job not complete. Did some inspection and found out that they damaged my gutters and gutter covers by nailing the gutter covers to the roof instead …
Google cut this review short. The full text is on their Google profile.
- 2 out of 5Teresa SkobelEdited a year ago
I see you replied today to my review and i have to disagree with you. The windows were all replaced on the 3rd floor because we were so frustrated with the leak. The leak is coming in from the corners of the dormers. This should of been sealed and wasn’t. That was the original reason i opted to replace the whole roof as i was promised it would take care of the issue. UPDATE: 8/18/24 Been just under a year and i am editing this review as i am still dealing with the original leak i was told would be taken care of with a tear off and new roof install. Many calls and a few visits and still having the same issue. I am no longer getting responses to my calls. ——————————————- I am very happy with my new roof. What a hard working team. Arrived early did the tear off and replacement all in a day. I would definitely recommend if you are in need of a new roof. Very reasonable and professional !
Reply from the business
I am sorry that you are having continued problems. We have come out many times and inspected your roof and told you that your windows are leaking. That it isn't coming from your roof. I am sorry that is unsatisfactory and apologize for the inconvenience. I assure you that we value you and wish you all the best. Have a blessed day. Edit... Yes the windows and or the siding whether new or not are leaking... I am sorry that the installer possibly didn't put proper sealing around your windows... we have been out there numerous times the flashing around the dormer is sealed and we put ice gaurd and the proper flasing around the whole dormer, BUT if it Is getting behind the siding (possibly because of improper water vaper barrior) we cannot remove your siding to replace that at th3 time of roof replacement. That would incure an extra step and cost. Please call your window installer. Or the company if your choice to replace the siding on the dormer. I appologize that you experincing this problem. We thank you for your buisness and wish you all the best.
- 1 out of 5david watson2 years ago
They never followed up with me.
Reply from the business
David Watson, Thanks for taking your time to leave some feedback. Unfortunately, we don't have a record of your name on our potential customer list. Maybe you are mistaken. If not, we apologize for not getting back to you. You can text us anytime at 440 822 8362 with your concerns. Have a great day!
- 1 out of 5Laura Keane2 years ago
Do not bother to call this company. 8 weeks later an still no estimate from them. WASTE OF TIME.
- 1 out of 5Bob SwidarskiEdited 2 years ago
Update 8/7/24 - They continue to advertise on their homepage despite their BBB accrediation being suspended. They continue to use my home in advertising inspite of a cease and desist and denying me as a customer. Due to UFC's failure to …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Edit: It was found that you purchased the alcohol which show in pictures of the cases sitting next to you while you hang out with the guys after work and show them your drone. We have updated our policies that our workers can no longer even off the clock spend time with the home owners. The police were contacted and said that that was perfectly legal for workers to do as a matter of fact he said he gathers with his workers that work around the house to enjoy their time and make friends with them.. it seems that you struggle with dishonesty I hope and pray you can become and honest man. You are defaming a honest small buisness man with 10 kids. Have a blessed day. I am sorry that you found our work unsatisfactory and that the issues that you addressed after paying in full and leaving a 5 star review were not met with your satisfaction. We do not make verbal contracts. We only use in writing contracts. All other issues were address and the problems were delt with. I wish you all the best and hope you have a blessed day.
- 1 out of 5matt shelby4 years ago
Hi Nate. Thanks for never getting back to me after you installed my roof and then I had water damage shortly after. I called and texted you multiple times and said you would look at it and take care of it, and he we are months later and no contact or resolution. Here’s the review you asked me to give you. If I could give a zero I would. enjoy!
Reply from the business
Thanks for the feedback. It is a frustrating situation when a house develops an ice damming problem, we understand. Hopefully you were able to get your insulation problem sorted out. If you have any issues from something happening when it rains, we are more than willing to take a look for you.
- 1 out of 5Jim Alan4 years ago
Made an appointment on or about September 28. Representative never showed up so later in the evening I called the representative whoI made the appointment with and he said that he was sorry and that he got stuck on a job that he needed to supervise. I would have thought he would have called me to let me know he couldn’t make our appointment but he didn’t. So we made an appointment for Sept. 29. He wasn’t on time but he made it. He had a couple of guys with him and he and another guy went up on my roof, looked at the roof area in question and was pretty thorough on what he thought my concern was and after coming down from my roof and discussing what may need to be done he says to me within 24 to48 hours he should have an estimate for me. Well it’s now November 5th and I haven’t heard a word. Needless to say I would not be doing business with this company in the near future
Reply from the business
We apologize for you not having the best experience with our company. We like to make sure things are handled in a timely manner. Unfortunately, the representatives that met with you are no longer with the company and didn't let us know they were dealing with a possible project for you. We appreciate the feedback. Let us know if we can do anything to earn your business. Nate 440 822 8362
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement61
- fair pricing21
- siding installation19
- insurance claims18
- fast response9
- wind damage repair7
- shingle selection6
- garage roof replacement5
- thorough cleanup5
- respectful workers5
- garage roof repair5
- quick scheduling4
- wood replacement2
Other reviews we hold
14 more of the 211 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Crystal Elam3 days ago
I would give more stars if I could, their very Professional, Quick, and Complete, I'll highly recommend them.... Hey, call them, they are worth every dollar
- 5 out of 5BarbaraEdited 3 weeks ago
Ulman Family Contracting could not have been more professional,informative and EXTREMELY precise in replacing my garage and house roof.Mr.Nate Ulhman and his employees I would DEFINITELY recommend to anyone requiring an estimate on any project that requires repair or replacement to contact this Company that has been truly HEAVENLY sent!!!!!
- 5 out of 5Tim Wohlgemuth2 months ago
Just had a complete roof replaced, the hole roof needed all the wood replaced. The Ulman family Contracting did an excellent job, the crew was great they worked non stop till the job was finished, and we’re done in one day, also did an …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Ashley Taylor3 months ago
Really efficient repair of missing shingles on my garage roof - easy scheduling and great to work with.
- 5 out of 5Michael Nelson3 months ago
I had a small emergency roof repair that needed to be addressed and Ulman Family Contracting worked with me to get it addressed right away. They were professional and fast, and the price was right. I highly recommend this company.
- 5 out of 5Kenya Phifer-Harper4 months ago
I contacted this company for an estimate on my siding that was damaged from severe winds and thunderstorms. My initial contact was Nate. He did a complete assessment of my property and noticed safety concerns with roofing issues on my neighbors property. I was thrilled with the work he performed. He was very courteous and offered to help change my wall lighting and he referred me to a company to replace the awning that was blown away during the storm. The price was very reasonable. Nate was very professional, he was great at keeping communication open with regards to when the wall lighting would arrive and when he would arrive to install. I was amazed on how quickly everything went. Everything looks amazing! You wouldn't even know that damage was done to the house. I would highly recommend Nate at Ulman family contracting. You won't be disappointed.
- 5 out of 5jack4 months ago
Very competitive pricing. Promot service and they cleaned up fantastic. Highly recommend!
Reply from the business
Thanks so much for the five star review! Our pleasure serving you!
- 5 out of 5Alex Burger4 months ago
Excellent service! Nate was very nice and gave me a great price for my roof repair. He showed up on time got all the work done and educated me on what to look out for in the future. Highly recommend!!
Reply from the business
Thanks so much for your 5 stars! Glad we could be of service:)
- 5 out of 5Ashley Taranto5 months ago
Great job! Came next day and fixed my siding from it blowing off. Love that it's a family business. Thanks guys!!
- 5 out of 5Marcus Troyer5 months ago
Responsive helpfull highly recommend
- 5 out of 5Jordan Rubinsteina year ago
Roof looks great! Nate seemed very knowledgeable.
- 5 out of 5Bart Flynna year ago
Nate and his team did an outstanding job on the roof. Fast, efficient and friendly. I highly recommend Ulman Family Contracting. Working with them is like working with family!
- 5 out of 5Kevin Wolfea year ago
This company answered all my questions, willing to work around my father in laws schedule. A pleasure to deal with. Will definitely call them again for any gutter work! Thanks!
- 5 out of 5Property Managementa year ago
Great customer service support! Fast effective, efficient work. Great company! Thank you
Other roofers in Mentor
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Kingpin Constructiongutters, siding, reasonable pricing5.0344 ratings0.3% one and two star(440) 363-1490 | 5.0 | 344 | 0.3%1 of 344 | (440) 363-1490 |
| Powers Roofing & Exteriorsinsurance claim assistance, siding repair, courteous staff4.9337 ratings2.4% one and two star(440) 586-3644 | 4.9 | 337 | 2.4%8 of 337 | (440) 586-3644 |
| Walker Roofing & Construction LLCthorough inspection, professional crew, siding4.9244 ratings2.5% one and two star(440) 527-3039 | 4.9 | 244 | 2.5%6 of 244 | (440) 527-3039 |
| Raw Roofing Solutionsroof replacement, initial inspection, respectful staff4.9222 ratings1.8% one and two star(440) 689-2811 | 4.9 | 222 | 1.8%4 of 222 | (440) 689-2811 |
| Silver Lining Exteriorssiding replacement, fair pricing, professional crew5.0165 ratings0.6% one and two star(440) 290-7555 | 5.0 | 165 | 0.6%1 of 165 | (440) 290-7555 |
| Runyon and Sons Roofingnew gutters, leak problem, hard working staff4.7126 ratings4.8% one and two star(440) 974-6810 | 4.7 | 126 | 4.8%6 of 126 | (440) 974-6810 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 230 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 230, of which 211 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.