Roofing contractor
Runyon and Sons Roofing
8745 Munson Rd, Mentor, OH 44060
- Google average
- 4.7
- Ratings counted
- 126
- One and two star
- 6 of 126(4.8%)
- Ohio median
- 2.0%
The first three are Google’s own figures for Runyon and Sons Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ohio roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 112 | 89% | |
|---|---|---|---|
| 4 | 5 | 4% | |
| 3 | 3 | 2% | |
| 2 | 2 | 2% | |
| 1 | 4 | 3% |
About typical — the typical roofer in Ohio sits at 2.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for Runyon and Sons Roofing, most recent first.
- 1 out of 5jennifer davies9 months ago
Had people that doesn’t understand the language
- 2 out of 5Liam McDonald5 years ago
Got an estimate for a flat garage roof (which took them 5 weeks to come out). Their quote (which was to replace rafters, osb boards, and flat roof) was $15000! 2 other companies quoted less than $5k for the same exact job (rafters, osb …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Bre Mar7 years ago
Replace roof and charges the most in the area. Works don’t speak English and left nails everywhere. 4 years later I have leaks in my roof and they want to charge me another $1000. To patch near new roof.
Reply from the business
Hello Bre Mar, I am sorry to hear that you were not satisfied with your experience. We would love to discuss this matter further to see if we can help resolve the issue. Please contact our office at 440-974-6810 at your earliest convenience.
- 2 out of 5Vivian Clemens8 years ago
I was not happy. They did a lot of work but never corrected the original problem that I hired them for...after a lot of money spent, I hired another outfit that immediately diagnosed & corrected the leak into my bedroom. Also, they never called back when they knew we were frustrated & needed them to return. Easier to say it's a difficult customer when in fact it was them missing the boat. I think there are better companies out there.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- new gutters13
- leak problem9
- hard working staff8
- estimate7
- skylight replacement6
- gutter replacement6
- polite crew5
- roof cleaning3
- plant protection3
- flat roof repair2
- daily cleanup2
Other reviews we hold
14 more of the 21 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Mike moroney4 weeks ago
Runyon and Sons put on a new roof, gutters, and fixed the siding on one side of my house. Carlos was the crew supervisor. Carlos and crew did a terrific job. They worked efficiently and payed attention to detail (e.g. very careful with landscaping). A few weeks after they were done Runyon sent out a quality control person who went over the whole roof. Everything looks great and I couldn’t be happier with the work Runyon did. Kudos also to Greg who came out to present Runyon’s quote and helped us decide what would be right for our roofing project. I wouldn’t use any other roofing company.
- 3 out of 5David Nejedlik3 months ago
Had a flat roof torn out and replaced. The replacement roof is fine but they did not properly adjust the pitch and there was significant puddling of water particularly in the front corner of the roof. They attempted to fix the situation by hammering the edge of the roof so it would drain. It drains slightly better but still significant pooling of water. For what I paid and based on other reviews I expected a better end result.
- 5 out of 5Wayne Dunkle10 months ago
Carlos Padilla and his team were great. They kept me informed of each days work, cleaned up at the end of each day and did great quality work. It was a pleasure to work with Carlos and his team! …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks so much Wayne! We really enjoyed working with you. The roof looks great on such a beautiful home!
- 5 out of 5Steve Miller10 months ago
Carlos and his crew did an excellent job! They discovered the original early 1980’s plywood and recommended that we replace it before the new shingles went on. It was worth the extra money and peace of mind. Every detail that was covered in …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Loved working with you Steve! Always a extra bonus for us to serve our home base here in Lake County/Mentor!
- 5 out of 5Mike Arky10 months ago
Carlos and his team is top notch! On time, clean, neet and very professional! Keeps you updated, educates you when you have a question and is their for you when you have an issue! I could not ask for a better team to work on my home!
- 5 out of 5Ward Pierson10 months ago
We chose Runyon roofing after hail damage due to their thorough inspection and advice for improving our roof ventilation and chimney repair with concern for the entire roof system. Roof replacement, and soffit ventilation were done on our house with attention to detail and no shortcuts. They did an excellent job and had a team of 6 with all the appropriate equipment which made the project complete in 4 days. Took good care of the surrounding deck and yard. Carlos supervised the project and made sure everything was done to our satisfaction. Manny and the other workers went the extra mile to touch up some siding while they had the paint out. There was good communication whenever a question arose or decision needed to be made and we always knew what was going on.
- 3 out of 5Zacariah Applebya year ago
Things started off great! Had Greg come out and inspect my roof, but i guess the repairs or the job wasn't large enough to keep his interest. Its been two weeks and still haven't heard back or got a quote. Seems like it would be a pretty …
Google cut this review short. The full text is on their Google profile.
- 4 out of 5Chris KoellischEdited a year ago
Company making a good faith effort to repair
- 5 out of 5Gina Vernacia year ago
We used Runyon Roofing to replace the roof, gutters and downspouts on our home. The estimate was given in late September and we were told they could not guarantee replacement before winter. As it happened, they under promised and over delivered. The roof was replaced in mid-to-late November and completed before the winter weather. The team was very professional. They were neat and watchful of our plants. As it happened we needed to replace original sheeting on the roof which was an addition to the original estimate but well worth it. When they were finished, a supervisor came out to inspect the workmanship and found very minor issues which they resolved. I would recommend this company 100% for any roof work one might be undertaking. Bill Hilyard
- 5 out of 5Jeffrey WisnerEdited a year ago
My wife and I are very pleased with how our new roof from the great folks at Runyon turned out. It is really beautiful and we have had several compliments from neighbors. The highly professional work force paid close attention to detail and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks Jeff! We agree, looks great! Always amazing how much a new roof changes the look of the entire home.
- 5 out of 5Sharen knotta year ago
Highly recommend Runyon and sons roofing.Doug worked with us getting the project started always communicated timely mannerand was very patient.Carlos and the crew showed such professionalism and focus very impressive, job was done in one day,and when they left clean up was spot on. I also wanted to mention Cindy she kept us informed with appointments. Thank you to Runyon and Sons Roofing for a job well done 👏
Reply from the business
Thanks, Sharen!
- 5 out of 5Jeanette Straussa year ago
We love our new roof. Carlos and the team did an amazing job. The process was easy, the roof looks amazing and the clean up afterwards, you’d never know they were here. The crew was quick, efficient, friendly and amazingly hard working.
Reply from the business
Thank you!
- 5 out of 5Debbie Ritchiea year ago
Contracted with Runyon and Sons after inquiring with a few neighbors on their experience with roof replacement (using other companies). The day the crews arrived, I met Carlos. Because of the roof pitch, we wanted to make sure we could …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you!
- 5 out of 5Joanna Arredondoa year ago
Runyon and Sons replaced my roof, and I could not be more pleased with there work. Carlos Padilla and his crew did an amazing job with explaining everything that I needed to know. The work was done quick, the price was very reasonable and when the crew was done you couldn't even tell anyone was on the property. Cleaned up very well.
Reply from the business
Thank you for the review!
What Runyon and Sons Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…Request Request An Estimate Request Warranty Service Careers Employment…”
States a founding year
“…CUYAHOGA, ASHTABULA AND SUMMIT COUNTIES SINCE 1962 GET A FREE QUOTE READ MORE REVIEWS…”
Free estimates
“…Ohio's Roofing Authority Request a Free Estimate Looking for a quote? Need to schedule…”
Family owned
“…Our family-owned and operated business is committed to…”
Other roofers in Mentor
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Kingpin Constructiongutters, siding, reasonable pricing5.0344 ratings0.3% one and two star(440) 363-1490 | 5.0 | 344 | 0.3%1 of 344 | (440) 363-1490 |
| Powers Roofing & Exteriorsinsurance claim assistance, siding repair, courteous staff4.9337 ratings2.4% one and two star(440) 586-3644 | 4.9 | 337 | 2.4%8 of 337 | (440) 586-3644 |
| Walker Roofing & Construction LLCthorough inspection, professional crew, siding4.9244 ratings2.5% one and two star(440) 527-3039 | 4.9 | 244 | 2.5%6 of 244 | (440) 527-3039 |
| Ulman Family Contractingroof replacement, fair pricing, siding installation4.8230 ratings4.3% one and two star(440) 822-8362 | 4.8 | 230 | 4.3%10 of 230 | (440) 822-8362 |
| Raw Roofing Solutionsroof replacement, initial inspection, respectful staff4.9222 ratings1.8% one and two star(440) 689-2811 | 4.9 | 222 | 1.8%4 of 222 | (440) 689-2811 |
| Silver Lining Exteriorssiding replacement, fair pricing, professional crew5.0165 ratings0.6% one and two star(440) 290-7555 | 5.0 | 165 | 0.6%1 of 165 | (440) 290-7555 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 126 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 25, of which 21 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.