True Force Roofing

All 3 of the one and two-star reviews we hold for True Force Roofing, most recent first.

• 1 out of 5Andrew Selfa month ago

  One of your idiotic truck drivers ran a red light in Macclenny, FL that had been red for over 5 seconds. Captured it on dashcam, and they could have killed people. Making sure it is known to never support this business with these kinds of …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Andrew, thank you for bringing this to our attention. We take any report involving the safety of our team and the public very seriously. I would appreciate the opportunity to review the information with you. Please contact me directly at derek@trueforceroofing.com or 352-538-6648 and, if possible, share the dashcam footage, the approximate time, location, and any identifying details of the vehicle so we can determine whether it was one of our company vehicles. At the same time, our office is reviewing GPS and dashcam data from our fleet monitoring system for any company vehicle that may have been in the area during the reported timeframe. Every True Force Roofing vehicle is equipped with GPS tracking and driver monitoring to support safety, accountability, and ongoing coaching. If our review confirms that one of our drivers failed to meet our safety standards, we will address it appropriately. If our review does not support the allegation, we will document that as well. Our goal is to ensure the facts are established and that any necessary action is based on objective evidence. Thank you for taking the time to report your concern. This is how we all get better and learn together.

• 1 out of 5Danielle Hollanda year ago

  The only thing good about this company was the sales Rep Jay P. and hopefully the roof. The customer service is horrible, they have no sense of urgency for anything, but have all the sense of urgency for their payment. Inspection failed the first go round, and had to wait 2 weeks to get someone out to fix it and that person was the Sales Rep, as mentioned before the only good thing about this company. Nails were left all over the yard. I would not recommend this company for a roof.

• 2 out of 5Heidi Gearhart2 years ago

  I read all the 5 star reviews and selected them to do my skylights. I am not sure why my experience was totally different from others. Communication was poor. Matt was not knowledgeable about what could and could not be done. The owner …

  Google cut this review short. The full text is on their Google profile.

• roof replacement160
• answering questions87
• new roof54
• polite staff49
• metal roof37
• competitive pricing24
• efficient crew16
• detailed estimate9
• fast completion9
• clean job site6

14 more of the 570 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Charmaine Crawford5 days ago

  The roof looks amazing! From the very beginning of the project the representatives were professional and responsive. They protected the house from rain water and completed the job timely even though bad weather conditions were constantly changing. They even took care in where they placed the trash dumpster in order to protect the property. I highly recommend this company and the crew; I would definitely trust them to do work again. It was a pleasure working with them.

• 5 out of 5Angelique Waldena week ago

  We seriously cannot say enough good things about James and his team at True Force Roofing! …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Sama week ago

  I had two roofs replaced by this company, and the experience was outstanding from start to finish. Dalton was one of the most responsive and communicative people I've worked with, always keeping me informed and making the process easy. On our most recent project, James managed the job and his organization and communication were exceptional. The turnaround time was incredibly fast, and I never had to chase anyone down for updates. The whole team was professional, efficient, and clearly committed to great customer service. They worked very well around my other contractors and resolved all issues with permits without informing by going down to the city within 24 hours. If you're looking for a roofing company that delivers excellent communication, fast service, and a smooth process, this is the A Team. I'm not surprised that they have 5 stars and over 700 reviews (they are probably all real unlike some company's that pay for reviews). There is a important thing you won't always find even with a good contractor, they are honest and have good integrity!

• 5 out of 5Dustin Banks2 weeks ago

  Rodolfo and Jake come to the rescue! After being initially denied of a roof replacement by insurance, these experts came and gave a thorough roof inspection that lead to the claim being paid! I cannot thank True Force enough for their professionalism and diligence. True Force just gained a lifelong customer!

• 5 out of 5kayla hardy3 weeks ago

  So nice and helpful recommend them for everything!!

• 5 out of 5R. Johnsona month ago

  It was a pleasure doing business with True Force Roofing! Mike, Jose and his team were awesome!! Mike provided everything we requested and was very professional and knowledgeable. Jose was …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5James Quinlana month ago

  True Force is the best contractor I have ever dealt with. They gave me a fair price. I always knew where we were on the project, because they kept me informed, as promised. Scott got the ball rolling, and from there, things moved along, again, as promised. James kept the progress going, and texted regular updates. If I had a question and texted, I got a prompt answer. Shout out to the crew who did the roofing. I own a 60 year old house with steel trusses, and an aluminum roof, and no one had ever seen such a contraption. The crew figured it out and got to work. The crew is a family, and they were the “well-oiled machine.” The result, on such an unusual house, is flawless! The only touch up was to remove five fasteners left over from the old roof. To be fair, it was getting dark when they finished, and they were simply missed. I texted James, and he had someone out within an hour to tidy things up. When I wrote the check, I did so without hesitation. James, Scott, and crew: Outstanding job, and breathtaking service! Can you tell I’m a happy customer?

• 5 out of 5John Weissa month ago

  Derek King is the GOAT! Great human being with a company you can trust!

• 5 out of 5Tyler Coakleya month ago

  Great group of people to work with. They give great customer service and explanations of everything done throughout the whole process. Chris and Derek and team are always a pleasure to work with.

• 5 out of 5Don Rice2 months ago

  James Shannon was the on-site manager for our roofing project, and he and his roofing crew did a fantastic job installing a metal roof on our home. They were prompt and efficient, and the roof looks great. Most impressive of all was James's …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Don, for sharing your experience and for your thoughtful recommendation! We’re so pleased to hear that you were happy with your new metal roof and with the service James and the crew provided throughout the project. Clear communication and keeping homeowners informed every step of the way is something we take great pride in, so it’s wonderful to know that James’ updates and attention to detail helped give you peace of mind during the installation process. We’ll be sure to pass along your kind words to James and the team. Thank you again for trusting True Force Roofing with your home. We truly appreciate your support and recommendation!

• 5 out of 5Elizabeth Kish2 months ago

  I recently had my roof replaced by True Force Roofing. I was truly impressed with their teamwork from start to finish… scheduling, delivery, communication, work performance, and end result. I am well pleased with my new roof. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Elizabeth, for taking the time to share such a thoughtful review! We’re thrilled to hear that you were pleased with every step of the process, from scheduling and communication to the final result of your new roof. We truly appreciate your kind words about Mike Archer and Chris Hamilton. Providing honest guidance, clear communication, and quality workmanship is exactly what we strive for, and it’s wonderful to know that both Mike and Chris helped make your experience a positive one. We’re also glad the crew’s hard work and thorough cleanup stood out to you. Thank you again for trusting True Force Roofing with your home and for your recommendation. We hope you enjoy your beautiful new roof for many years to come!

• 5 out of 5casey2 months ago

  I would recommend True Force roofing sales representative. Dalton did a great job Jose and his team did a professional job. We had a little snafu with some of the facia flashing, but Jose and Dalton figured it out and got it fixed to my satisfaction. I have actually recommended them to a friend and they are doing his roof this week.

  Reply from the business

  Thank you, Casey, for your recommendation and for sharing your experience with us! We’re glad to hear that Dalton, Jose, and the crew took great care of your project and worked through the fascia flashing issue to make sure everything was completed to your satisfaction. At True Force Roofing, we always strive to make things right and provide professional service from start to finish, so it means a lot to know you were happy with the outcome. We especially appreciate you recommending us to your friend — that’s one of the highest compliments we can receive. Thank you again for your trust and support!

• 5 out of 5Micki Bullington3 months ago

  Extremely satisfied with my new roof! All my neighbors as well as me LOVE it. Such a great look for the country vibe we live in. I’ve only waited 35 years to get the roof of my dreams!! Both Dalton Perry, my sales rep and James my crew …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Micki, for such a heartfelt review! We’re honored to have been part of bringing the “roof of your dreams” to life after all those years. Hearing that you and your neighbors love the new look of your home truly means the world to us. We’ll be sure to share your kind words with Dalton Perry, James, and the entire crew. They work hard to provide a professional and positive experience from start to finish, and your appreciation will mean so much to them. Thank you again for trusting True Force Roofing with your home, and God bless!

• 5 out of 5Rachel Simpson3 months ago

  I would recommend True Force to do your roof installation. They did a great job on our house. I want to personally thank Mike Archer our sales rep. and Jose our project supervisor for making this a great experience. Call True Force for your new roof. You will not be disappointed or over charged. Hats off to this company!!!

  Reply from the business

  Rachel, thank you so much for the amazing 5-star review and recommendation. We’re thrilled to hear you had such a great experience with your roof installation. Mike and Jose will really appreciate the shoutout—they both take pride in making the process smooth, transparent, and stress-free from start to finish. Your confidence in our pricing and service means a lot to us, and we’re grateful you trusted True Force Roofing with your home. Thank you again for your kind words and support!

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• Licensed

  “…Our team of licensed technicians is passionate about…”

• Warranty offered

  “…with our NO EXCUSES WORKMANSHIP WARRANTY and you have warranty coverage that…”

• 24/7 emergency call-out

  “…352) 450-5598 Operation Hours Available 24/7/365 To Serve You Email…”

• Veteran owned

  “…Policy About True Force Roofing | Veteran-Owned Gainesville Roofer THEN publish the…”